Simplias

Mobile Field Report

5 / 5 6 reviews

Who Uses This Software?

We help service technicians to be the best in their job. mfr is ideal for companies in plant manufacturing, HVAC, medical systems and more.


Average Ratings

6 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month/user
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Simplias
  • www.mobilefieldreport.com/en/
  • Founded 2011
  • Germany

About Mobile Field Report

Mobile Field Report is a scheduling software, time tracking system, and a reporting system for Andoid and iOS devices. Use Mobile Field Report if you have to organize a service team and want to keep track of all service activities in real time. Individual checklists will help you to structure the technicians work.


Mobile Field Report Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management

Mobile Field Report Reviews Recently Reviewed!

Half year reviews

Oct 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

Pros: Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information

Cons: Windows tablets will not be supported.

Great reporting tool for your service activities

Jul 08, 2013
5/5
Overall

Comments: We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

Pros: -> Powerfull tool for creating reports in the field -> iPad Version operates also offline -> Checklists of Mobile Field Report helped us to map our business process -> Pictures can be annotated by the technicians on the iPad

Cons: -> Poor invoicing functionality -> The scheduler could filter the technicians by the location

Oct 29, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Oct 27, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Oct 30, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money