# mfr field service management Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is mfr field service management the right Scheduling solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/129170/Mobile-Field-Report/reviews

---

mfr field service management

4.7 (12)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated March 13th, 2026

# Reviews of mfr field service management

Ease of use

4.5

Customer Service

4.5

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Edward V.  
Managing Director  
Security and Investigations  
Used the software for: 2+ years

### "MFR, Great tool for delivering services to your clients!"

August 9, 2018

5.0

MFR is a great tool to have when delivering all kinds of services to your client base. The tool includes all required options you need and the pricing is one of the best I have seen in the market

Pros

Ease of use, completeness of available tools, pricing structure, flexibility to create own checklists, mobile Application, reporting tools and online tracking

Cons

minor translation errors, but these are updated continiously

Review Source

HK

Heiko K.  
  
Renewables & Environment  
Used the software for: 6-12 months

### "Half year reviews "

October 1, 2015

5.0

We are using MFR since more than 4 month life as our master service tool. It helps us to optimise our service organisation and our service engineers benefit from the defined checklists. These checklists can be attached with extra information regarding the specific tasks and will in this way lead to standard follow up. The support by the MFR team is excellent and they were uncomplicated by adapting the system according to our internal processes.

Pros

Easy to use, checklists can easy be created and changed by yourself, all the stored datas are available for the service engineers, ( which is very handy in case of a second visit ) , you don't need to set in any application dates twice, This time and money saving and leads more trustable values and information

Cons

Windows tablets will not be supported.

Review Source

KB

Kristin B.  
Senior Advisor Project  
Facilities Services  
Used the software for: 2+ years

### "Very Helpful Tool "

August 9, 2018

5.0

Pros

It is fast, flexible, simple and the support is great

Cons

Some parts of the administrative editing options at the online platform are improvable

Review Source

IH

Irene H.  
Office / Organization  
Construction  
Used the software for: 1-2 years

### "Very positive experience"

August 14, 2018

5.0

Pros

Excellent usability, can be used on any devices, you can upload documents, print them, sign directly (tablet used)

Cons

Overview of all orders when you're using the App Vision is better when using a computer or a larger tablet Overwiew is not as good on a smaller device such as iPhone

Review Source

AM

Alexander M.  
Kälteanlagenbau  
Construction  
Used the software for: Less than 6 months

### "Einrichtung MFR"

April 9, 2021

5.0

Übersichtlich und intuitiv zu bedienen

Pros

Erstellung von Aufmaß, Angebot, Rechnung . Verwalten von Kundendaten

Cons

Formatierung der Kopf und Fußzeile lässt sich durch den Nutzer nicht ändern

Reason for choosing mfr field service management

MFR bietet mir alle Funktionen die ich in meinem Arbeitsalltag brauche. Zudem sind die monatlichen Kosten überschaubar. Die Einrichtung war einfach und schnell und der Support super.

Review Source

JH

Jörg H.  
Geschäftsführer  
Printing  
Used the software for: Less than 6 months

### "Bewertung"

June 11, 2021

3.0

Pros

Weiß ich noch nicht. Ich habe etwas gebraucht und diese Software war auf den ersten Blick ok.

Cons

Kompliziert in der Bedienung, was Unternehmen, Einsatzorte und Produktdaten usw. betrifft.

Review Source

PB

Peter Billow  
  
  
Used the software for:

### "Great reporting tool for your service activities"

July 8, 2013

5.0

We are having a service team (hvac) of 10 people that used to write reports on paper. Mobile Field Report has helped us to remove the paperwork and to organize our service technicians more effective. We are saving 2 hours on every report that we had to write.

Pros

\-> Powerfull tool for creating reports in the field -> iPad Version operates also offline -> Checklists of Mobile Field Report helped us to map our business process -> Pictures can be annotated by the technicians on the iPad

Cons

\-> Poor invoicing functionality -> The scheduler could filter the technicians by the location

Review Source

ES

Eik S.  
gf  
Marketing and Advertising  
Used the software for: I used a free trial

### "Super Sache, kann man machen"

March 11, 2021

4.0

bestes Produkt am Markt

Pros

intuitiv zu bedienen, super useability , schönes design

Cons

fällt mir nichts ein, vielleicht wären weitere Funktionen nett, z.B. Schnittstelle mit SalesForce

Review Source

EM

Eugen M.  
Installationstechniker  
  
Used the software for: 2+ years

### "null"

October 27, 2017

5.0

Review Source

NS

Nika S.  
  
  
Used the software for: 1-2 years

### "null"

October 29, 2017

5.0

Review Source

JD

Jan D.  
  
  
Used the software for: 6-12 months

### "null"

October 27, 2017

4.0

Review Source

TW

Tobias W.  
  
Information Technology and Services  
Used the software for: 1-2 years

### "null"

October 31, 2015

5.0

Review Source

Similar Products

Featured