WAGsys Technology

CIVICgov

4.5 / 5 3 reviews

Who Uses This Software?

Building Inspectors, Code Enforcement Officers, and Municipal Clerks utilize our programs and services. Our System provides local hosting or Cloud-based operations with citizen and contractor portals.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • WAGsys Technology
  • wagsys.com
  • Founded 2005
  • United States

About CIVICgov

Designed by Active Municipal Inspectors, CIVICgov offers powerful, yet easy-to-use features that allow for the complete management of the building and code enforcement process. Our modules include Fire & Safety Inspections, Permitting, Code Enforcement, Violations, Complaints, a Work Scheduler, Citizen & Contractor Access Portal, GIS Mapping, Planning & Zoning. CIVIVCgov is totally mobile, and many departments can share the information. We have100's of reports and forms that can be customized.


Spotlight_media_placeholder

CIVICgov Features

  • Case Management
  • Code Maintenance
  • Document Management
  • Fee Maintenance
  • GIS
  • Inspection Management
  • Letter Generation
  • Photo Management
  • Planning & Zoning
  • Violation History
  • Weed Abatement Control
  • Budgeting & Forecasting
  • Code Enforcement
  • Compliance Management
  • Fixed Asset Management
  • Inventory Management
  • License Issuance
  • Permit Issuance
  • Purchasing & Receiving
  • Self Service Portal
  • Taxation & Assessment
  • Utility Billing
  • Work Order Management

CIVICgov Reviews Recently Reviewed!

Good experience with the program

Jun 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Program is used on a daily basis and is very user friendly. Also is useful for generating reports for various city officials.

Cons: Doesn't integrate with the city RPS system which means a manual updates it would be so much easier if the program integrated which would then automatically update owners to the addresses.

Overall: The benefit of eliminating paperwork and the ease of using on the road and printing violations from the vehicle.

CIVICgov has been a good program to work with and has been quite an easy program to learn to use.

Jun 01, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is compatible with the assessment program that we have in our office to transfer information
and keep information up to date. In addition, I can make changes ahead of time for the Building Department that I otherwise would not be able to do until the first of January of each year if it weren't for this program.

Cons: If you have a split of a parcel into two new parcels, it does not delete the old parcel, that one still remains. It would be nice if there were a way for there to be some way for the parcel to have an indicator on it such as an (H) indicating that it is an Historical parcel now, not active.

Overall: It made our recording of building permits a lot easier. We share this program with the assessing department and the water & sewer department and they have used the program to
check for building permits as well as add sewer & water permits and collect building permit reports. Also, we can scan data, pictures, information such as deeds, water & sewer easements into the system and attach to the main tax parcel and the various departments have access to this information.

Great Support and Ease of Use

Feb 16, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The guys at WAGsys provide amazing 24/7 support. Everytime I have called with a "how-to" question, they help me out. If they are busy, I usually get a call back within 15 minutes. The system has a workflow that matches our department's procedures perfectly. We love that we can customize all of the forms, reports and many of the drop-down windows. Thanks WAGsys!

Cons: We have been using the software for several years now and have not had any complaints.

Overall: I would recommend this software product and the company. They really try to do everything possible for their customers.