# Synerion Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Synerion the right Workforce Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129186/Synerion/reviews --- Synerion 4.7 (100) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 21st, 2026 # Reviews of Synerion Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews NK Navpreet K HR managerBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: More than 2 years. “It helps companies for time tracking, scheduling and payroll, labour costing and calender and appointments.“ January 29, 2026 DM Donnie M Chief Revenue OfficerStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “Even though Synerion has an app for my employees to enter their timesheets, some of my employees will not use it and still submit their timesheets incorrectly.“ January 8, 2026 Gbolagade A Senior AccountantCapital Markets, 10,001+ employeesUsed the software for: 1-2 years. “Great product for payroll,customer support and time tracking,great for calendar and appointment checkin“ March 8, 2026 Shyam Kishor P Customer ServiceComputer Software, 2 - 10 employeesUsed the software for: Less than 6 months. “UI feels a bit confusing at first and mobile loading is sometimes slow.“ February 21, 2026 DM Donnie M Chief Revenue OfficerStaffing and Recruiting, 201 - 500 employeesUsed the software for: 1-2 years. “One of the most helpful things about Synerion is that it has both my tasks and the timeclock in one place therefore I do not need to search through my inbox for my task list.“ January 8, 2026 ML Maria L Reviewer AdministrativeWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months. “The main trade-off is that the user interface is not so polished, nor so intuitive..“ October 24, 2025 Austin F PartnerMarketing and Advertising, 2 - 10 employeesUsed the software for: Less than 6 months. “It has improved efficiency in scheduling, time tracking, and payroll management.“ February 27, 2026 ML Maria L Reviewer AdministrativeWriting and Editing, 2 - 10 employeesUsed the software for: Less than 6 months. “On the expensive side, probably making the company go with another software.“ October 24, 2025 ## Showing most helpful reviews Showing 1-25 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Daniel M. Administrator Banking Used the software for: 2+ years ### "I'm really beginning to enjoy synerion " December 30, 2024 4.0 Pros I enjoy real time reporting features of synerion which gives insight and updates of workforce data Cons The cost of synerion is something to talk about. It is abit expensive Review Source PB Petya B. Manager of Payroll and Financial Support Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Synerion implementation September 2023" September 18, 2023 5.0 Overall, the Synerion experience has been very pleasant which I doubt many companies would say about switching systems. From the sales pitch, through implementation, to amazing support, to the ability to receive feedback and improve, this company has been a great choice for our needs. Pros Synerion is very user friendly which was one of our key requirements. We have many employees who do not use technology and they are proficient with the mobile app with minimal to no guidance.The sales team was very kind, their demos were very relevant, and they worked with us to do not 2 or 3 but 4 live demos before we committed. But the system implementation process was outstanding - the assigned project manager was extremely knowledgeable, had valuable recommendations, and was there to answer hundreds of questions any time day or night. We love that the system is designed to make managers more efficient by using the Control Panel to complete tasks and move on with their day.It is very important to us that Synerion continues to improve and collect feedback from customers. As an example, it would be very helpful for managers to see under the Attendance the remaining days of the pay period so they can easily see who maybe reaching overtime if they have planned PTO towards the end of the pay period (we as a company include paid PTO in Overtime calculations).The reports are very useful and customizable, but it would be great if Synerion does a deeper training on the data tables and how to write formulas for admins that are more IT savvy and prefer to learn how to do it on their own rather than requesting support with report writing. Cons A major enhancement request for us is the ability for employees to enter Absence Requests for the current day without having the ability to edit their own timesheet or schedule. We would also like to see the Attendance screen enhanced with columns to show the Paid PTO time along the Paid Attendance and a column to sum the total paid - it will allow managers to simply confirm their employees are being paid for the appropriate number of hours in one screen. This request would need to be mirrored for self-service. Alternatives considered [WorkForce Suite](https://www.capterra.com/p/125716/WorkForce-Suite/)[Attendance on Demand](https://www.capterra.com/p/92291/Attendance-on-Demand/)[Time and Attendance](https://www.capterra.com/p/73196/Zeus-Time-and-Attendance/)[Replicon Time Tracking](https://www.capterra.com/p/5782/Replicon-TimeBill/) Reason for choosing Synerion Synerion compared very closely to SAP Workforce Software which is what our parent company had originally chosen. After further comparison, we decided on Synerion because of the fact that they implement and support their own product rather than outsourcing. Review Source DS Darlene S. Financial Controller Non-Profit Organization Management Used the software for: 6-12 months ### "Not what was promised ..." August 24, 2022 1.0 It has been very time consuming to use. Admin still has to go through each day for each employee every month to check if the system has recorded time off properly into the accrual system. Synerion also promotes "webinar training" on their website but there is nothing offered. Pros The absence request system drew us in as we liked the audit feature of the approvals. It does not work properly. Cons The absence request system and subsequent accrual tracking. Review Source MR Mike R. Operations Manager Wholesale Used the software for: 2+ years ### "Great product" April 29, 2020 5.0 Can review OT, hours spent on a daily, weekly and monthly basis. Can look at the whole team or an individual employee. We can adjust any of the areas that will benefit us when discussed with a Synerion team member. Pros Easily used on a daily basis, customer service on questions is a one on one meeting with an expert on their product, always looking to improve their product, and webinars often to cover any changes they make in their product. Cons I did not have any least liked concerns about the product because it was implemented easily and fixed a big opportunity in our hourly payroll punching and reporting. Alternatives considered [Patriot Software](https://www.capterra.com/p/116050/Patriot-Software/)[Paylocity](https://www.capterra.com/p/86714/WebPay/) Reason for choosing Synerion Customer service responded quickly and made us feel important and that our concerns and needs could be met using their product. Review Source VC Val C. Great system Accounting Used the software for: 2+ years ### "Easy time and attendance system for employees to use" March 26, 2025 4.0 Overall we used the system as intended and it was not as expensive as some other systems. Pros Easy and intuitive system for employees to use Cons The admin side is more complex and maintaining it can be time consuming and difficult at times. Review Source GB Gideon B. Customer manager Media Production Used the software for: 2+ years ### "A modern workforce management tool." March 28, 2025 4.0 Introduction of Synerion software in our organisation has made it more easier for us to manage both time and productivity needs. This has been made possible by being able to schedule employees and value labour in real-time. Pros The best thing about Synerion is its ability to streamline time tracking processes and ensure timely payment of employees. Cons Apart from reluctant customer care services providers. The product is worth it. Review Source VR Verified Reviewer Senior Web Developer Defense & Space Used the software for: 1-2 years ### "Keeps good records, organized, simple and easy to use" January 29, 2025 5.0 Overall it did the job and worked well with many users, nobody had challenges with it across all tech skill levels. Pros Synerion is simple and easy to use for everyone to track time and attendance, keeps good organization of records, easy to reference at any time either on desktop or mobile. Cons The UI/UX could be aesthetically improved a bit, it's functional but could look little nicer if they made some cosmetic adjustments. Making manual adjustments was sometimes a challenge. Review Source LC LISA C. Owner Retail Used the software for: Less than 6 months ### "Positive experience " December 6, 2025 5.0 My experience has been very positive with this software. Everything is very automated for myself and employees. Pros This program makes scheduling so easy. Scheduling, shift switching, vacation, sick leave. Does it all. Cons As with all programs, there is a learning curve. The program has demos available. It's very automated. Review Source Alexander S. Senior Buyer Semiconductors Used the software for: 2+ years ### "This software allowed control working hours , vacation , day sicking . " December 16, 2018 4.0 It is good software to control employees working hours . Pros This software allowed control working hours , vacation , day sicking . It is very helpful for company administration . Cons Some time when you have make enter at system it is miss at Synerion . Review Source VR Verified Reviewer Founder Computer Software Used the software for: Less than 6 months ### "Good workforce management software" July 13, 2023 4.0 Pros I had an excellent experience with Synerion thanks to their amazing customer service. They were prompt, attentive, and resolved the issues I had. The product itself has a lot of features making it one of the best choices in the workforce management software category. Cons I found the user interface to be quite disappointing. Navigating through the software is a struggle, and accessing specific features requires a certain level of familiarity which proved to be a steep learning curve for me as a new user. Review Source VD Vincent D. Finance director Construction Used the software for: 2+ years ### "x" December 18, 2022 5.0 Pros Easy to use.Lots of graphics and well organized. Cons Training offered by the company was ok. The reporting tools should offer more options to create personalised reports. Review Source JC Josette C. Bookkeeper Food Production Used the software for: 2+ years ### "Review" September 15, 2022 4.0 Very happy with tproduct Pros Easy to use. COnform to Canadian laws. Saves us lots of time Cons When you want to make changes to initial configuration Reason for choosing Synerion Because it took canadian/quebec labor laws ex. when calculating stat holidays Review Source SD Serena D. Optometrist Assistant Hospital & Health Care Used the software for: 6-12 months ### "Excellent for larger companies to manage their payroll" May 20, 2022 5.0 Pros Having employees use the online timecard feature helps take the onus off the managers Cons Integration across PST and EST time created issues with clocking in and payroll Review Source TQ Timothy Q. Senior Manager Electrical/Electronic Manufacturing Used the software for: 1-2 years ### "Happy Customer" August 10, 2020 5.0 Overall I am very happy with the software. Pros I was a member of the team who evaluated many different softwares and decided on Synerion. Ease of implementation, scheduling, reports and exceptions are all pros in my view. Cons I have not encountered any Cons at this point. Review Source KM Kathy M. Administrative Assistant Aviation & Aerospace Used the software for: 2+ years ### "Satisfaction" November 3, 2021 5.0 Very pleased with the reports provided Pros Software user friendly, reports are thorough Cons None that I can think of. All users are pleased with this product. Reason for choosing Synerion Was recommended Review Source RB Roy B. Supply Chain Manager Pharmaceuticals Used the software for: 1-2 years ### "Synerion Great System" December 2, 2021 5.0 Would highly recommend it. Pros All of the features within the system are very simple, effective and straight forward to use. There is no guessing on what to do within the system. Cons No Cons as stated above this is a great system Review Source GD Gary D. manager Construction Used the software for: 1-2 years ### "easy to use" September 16, 2021 5.0 Pros easy to use, quick acces and convience, great software Cons le seul problème c'est que nous ne sommes pas en mesure de voir les heures accumuluées Review Source SG Sylvain G. Directeur d'usine Construction Used the software for: 2+ years ### "Synerion user since 2013" August 29, 2022 4.0 Pros Weekly report and data exportation to our payroll system (Nethris). Cons Need alot a follow up and modification because we have alot of employees with variable schedules that may change every days. Reason for choosing Synerion System used by some other companies we were working with. Review Source CF Cody F. Human Resource Manager Farming Used the software for: 6-12 months ### "Great Product for our company" March 14, 2019 5.0 We are able to reduce our man hours for putting together time sheets and finding data at a moments notice. Pros The ease of use is a great aspect. Easy to search for information and pull information within seconds. Cons some software navigation tools (performance Dashboard Black hole) were difficult to find work around. Review Source AM Alain M. GM Medical Practice Used the software for: 1-2 years ### "Good hour control" July 17, 2018 5.0 Very user friendly Pros The wed access is wonderful for our supervisors, they can access from their smart phone or on their home cumputers. Cons Not for companies with alot of different cedules and shift (24/24), we have alot of people working, we are open 7 days a week and 24 hours a day Review Source EP Eric P. Content Coordinator Philanthropy Used the software for: Less than 6 months ### "Solid offering, room for improvement" June 15, 2017 4.0 Pros Synerion's software is very easy to use and requires little setup time to begin using it's base features. Cons The system feels like it is still in development in certain areas of its functionality. Manual workarounds have been required for options that are not present. The lack of a training manual (they offer a limited number of videos) has hampered our staff's ability to quickly adopt the system. As the implementation lead, I am tasked with writing a manual that includes visual examples and step-by-step instructions for our managers and employees. All of this being said, Synerion's knowledgeable and personal customer service agents have made the entire process a breeze and easy to understand. Review Source CB Caroline B. General Manager Medical Practice Used the software for: 6-12 months ### "Excellent product!" February 7, 2017 5.0 Synerion was not only easy to implement, it is easy to use! I am the General Manager of a small enterprise and it's made payroll as well as scheduling much simpler. Staff attendance is much easier to track. Pros The interface is very user-friendly! Cons I am a very critical person and I actually have no negative comments to make about this software. Review Source JJ Jessica J. Secrétaire de service Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "TF Employer" February 3, 2023 5.0 Pros Facility to understand the application . Cons i like the overall of the application. Not exploring it enough Review Source BP Bruce P. Database Administrator Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Tech support is great" May 4, 2016 5.0 Pros tech support is great and very responsive. Using SQL server is big plus. Interfaces to our clocks easily. Good system and does what we need it to do. Cons reporting requirements can be a little complicated when we wanted customize and make our own reports. Better API interface to get data needed. Review Source TK Ted K. System Architect Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Great experience" May 4, 2016 5.0 Pros accessible to all user, across all locations. Customer Support very responsive and helpful. Cons the fact that its hard for us to troubleshoot some issues. There wasn't any documentation to help us understand at 1st. but Customer support walked us through it all now. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.