--- title: "Shinebox Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Shinebox Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/129211/Shinebox/" page_type: "product" language: "en" --- # Shinebox Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Shinebox ## What is Shinebox? All-in-One Small Business Management Application that is entirely Web-based. Which Features Complete Management for; Finance, Billing, Invoicing, Projects, Tasks, Scheduling, Calendar, Personnel, Customers, Vendors, Reports, Charts, Administration, Estimates, POs, Work Orders, Inventory, Services, Mapping, Routing, Directions. Accept on-line credit card payments. Automatic Billing and Invoicing thru email. Easily run and manage your Business Operations from the Internet with Wave. ## What is Shinebox used for? [Business Management](https://www.capterra.com/business-management-software/)[Project Management](https://www.capterra.com/project-management-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Shinebox?[Manage this product listing](https://www.g2.com/products/masonlane-shinebox/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Shinebox 5.0 (1) VS. [4.6 (6,117)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $49 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.5 (14,532) Value For Money 0.0 (0) Value For Money 4.3 (9,923) Customer Service 5.0 (1) Customer Service 4.4 (9,679) ## Shinebox alternatives [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.6 (1,486)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,489)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) ## FAQs about Shinebox Overview ### What company size and specific industries is Shinebox built for? Shinebox is designed for small to mid-sized businesses in the field services industries. It suits organizations that need software built for service operations, including companies managing jobs, crews, or work performed at customer locations. Features and Usability ### What are the key features of Shinebox? Shinebox offers billing and invoicing, quotes and estimates, contract and license management, and financial management for job costing and payments. It also includes work order management, scheduling, dispatch management, routing, and service history, plus time and expense tracking, inventory management, and mobile access for field operations. Getting Started and Support ### What training and onboarding options does Shinebox offer? Shinebox provides documentation to help teams get started. This format offers written reference material for reviewing setup steps, learning core features, and checking product details as needed during onboarding and later use. Getting Started and Support ### What customer support options does Shinebox offer? Shinebox provides chat support. No reviewer feedback about support experience is available here, so user sentiment on response speed, helpfulness, or common support issues cannot be described from the catalog data. ## Features AI summary Based on 6,813 Project Management reviews Capterra reviewers point to the following as the features buyers value most when comparing business management software: - **Workflow Management** (**57%** of reviewers rated this feature as critical) - **Client Management** (**57%**) - **Task Management** (**55%**) Shinebox includes other capabilities that reviewers also consider important, including **Mobile Access** (**57%**) and **Billing & Invoicing** (**55%**). Together, these features give teams flexible access to business information from anywhere and support faster, more organized payment processes, helping businesses stay responsive and keep day-to-day operations moving efficiently. Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses Dispatch Management Manage sending personnel and resources to a site as needed Employee Management Track employee schedules, availability, and performance across projects and tasks Financial Management Plan, manage, and track the financial activities of an individual or organization Shinebox 18 features ### All Features - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contract/License Management: Track, store, and access client contracts or licenses - Dispatch Management: Manage sending personnel and resources to a site as needed - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Inventory Management: Track and manage inventory levels to maintain proper supply - Mobile Access: Access software remotely via mobile devices - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - Quotes/Estimates: Generate quotes or estimates for customers - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Free Version Basic $49.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CE Chris E. Director of Operations ### "BUSINESS MANAGEMENT SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 0.0 0.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 14, 2014 Lake Local has used Masonlane services for the past 5 years. We are so pleased with the effort and the dollar savings over this time. This year with Masonlane's help Lake revamped / rerouted all of our bus routes without any problems. They continue to provide a high level of service with the lowest cost. Our initial investment (ROI) was realized during the first several months of use. Lake sincerely values Masonlanes contributions and appreciate the many extra hours spent developing their program to fit our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 21, 2014 Chris, it's been a pleasure working with you and your team and we look forward to many more years of successful collaboration! ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.