Best For

Achievers customers are large enterprises with up to 250,000 employees in 110 countries around the world, all served with local considerations including languages and rewards.

Product Details

Achievers provides medium-sized to enterprise-class customers with its flagship Employee Success Platform, enabling rewards-based and social recognitions to increase employee engagement and drive business success. Designed specifically to meet the needs of today's workplace, it empowers employees to recognize each other in real time and aligns them to the objectives of the organisation. With more than 5,000,000 annual recognitions, the Platform inspires brilliant performance in 110 countries.

Contact Details

Achievers

http://www.achievers.com/

Founded in 2002

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Employee Success Platform Features

Cultural Alignment
Employee Alignment
Employee Awards
Employee Guides
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Rewards Program
Social Recognition
Surveys
Goals
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Recognition Tracking
Rewards Catalog
Rewards Points
Social Recognition
eCards

Employee Success Platform Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 9 of 9 reviews

Showing Most Helpful

Showing 9 of 9 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Law Practice, 1001-5000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 30, 2018

“Seamless Social Recognition, Rewards & Incredible Employee Experience”

OverallThe benefits of this platform have to do with the incredibly robust, beautiful and easy to use software, which in itself engages employees. If you buy in to that premise, then you'll love the platform and reap the rewards of a recognition-rich workplace.
ProsUnlike some free options, the Achievers platform is robust, intuitive to use and ensures a bug-free and seamless user experience that makes recognition and engagement simple. Beyond that, the platform and its features are constantly evolving and improving, based on recognition and engagement best practices, to ensure it captivates its users' attention. Employees love to use the tool, managers get valuable insights and, from an HR perspective, you have all the reports and analytics you could ever want at your fingertips. Overall, there is a significant financial investment for the product but, when you consider the cost of disengaged employees and the benefits of an engaged workplace, the investment is worth it.
ConsGiven their recent partnership with a global rewards/gift card giant, they have better global reach but the shipping times are incredibly varied and sometimes high (2-5 weeks on average.) Additionally, with new changes to their workflow, it's rare to instantly receive even the online rewards, which can take 5-10 business days to be delivered. If you manage expectations with employees and consider that the primary benefits of the platform are the non-monetary incentives, then you'll be very happy with the tool. If you're looking for very quick shipping and reward fulfillment, this likely isn't the product for you.
Reviewer Source 
Source: Capterra
April 30, 2018
Nicole A.
HRIS Analyst
Pharmaceuticals, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 18, 2018

“Great Recognition Platform”

OverallThe platform has been widely accepted by our employees and organization. It has allowed us to shed light on and target how recognition ties into employee engagement. It has allowed us to capitalize on the power of acknowledgement from senior leadership, peers, and teams. The platform has allowed us meaningfully recognize more consistently as an organization, and has become an integral part of our culture.
ProsOur employees are supporters and advocates of this software. It is a great platform that allows our organization to recognize more consistently, with an awesome rewards catalog with something for everyone. The software is easy to use and the customer service we receive is unparalleled. Achievers continually supports us with professionalism and valuable knowledge as we aim to leverage the platform in new ways and improve our user experience.
ConsIt's difficult to think of what is least liked about this software. It would be great to have more control over our platform without having to leverage customer service (i.e., the ability to change the imaging, enable survey features, troubleshoot). However, our experiences with Customer Service have been successful and we have run into very few issues.
Reviewer Source 
Source: Capterra
December 18, 2018
Mariam R.
HRIS Analyst
Building Materials, 10,001+ employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
December 28, 2018

“Employee Success- Platform”

ProsCustomer service and Ease of use is the best thing about the software. You can recognize from a mobile device on the go, and the app is as use friendly as the desktop.
ConsNot all functionality is at your fingertips. You have to work towards learning how to maximize all the features available to you as a user.
Reviewer Source 
Source: Capterra
December 28, 2018
Michelle B.
Community Director
Hospital & Health Care, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 27, 2018

“Love achievers!”

OverallIt is great! I would highly recommend it. Whenever I call customer service they are always so very helpful!
ProsI love the concept of this program. I love the platform to share recognition. It has lots of great features for pulling reports.
ConsIt isn't really a con but I feel the program offers a lot more than I understand. I find myself wanting to do things with this platform that I am not sure how to do. I know there are tutorials to learn but it takes time to go through them all.
Reviewer Source 
Source: Capterra
December 27, 2018
Verified Reviewer
Airlines/Aviation, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
December 11, 2017

“Love this platform, recommend it to be used”

ProsI think the Achievers platform is very fun. Its mainly used as a recognition platform where employees are given points to recognize their colleagues for contributing to the success of a team, project, or the company as a whole. From there you can earn points from being recognized and have the opportunity to cash in points for merchandise, travel, gift cards, etc. Really love the idea of this platform and hope that employees participate and use it.
ConsNothing! Maybe it would be nice to see the interface updated a bit, its fairly modern but would be nice if refreshed.
Reviewer Source 
Source: Capterra
December 11, 2017
Amadeus S.
HR Representative
Transportation/Trucking/Railroad, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
January 7, 2019

“User friendly!”

ProsThe software is user friendly and very intuitive. It is very simple to find what you are searching for
ConsI didn't catch any cons on this platform ;)
Reviewer Source 
Source: Capterra
January 7, 2019
Verified Reviewer
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 3, 2019

“Expensive tool - but flexible and well built”

OverallMuch more engaged employees and a culture of appreciation.
ProsThe tool is quite flexible and good at doing what is supposed to do - recognition and rewards! It's well supported and has been adopted well by our team.
ConsThere are a few areas that aren't flexible but they were deal breakers. Sometimes employees recognize people for doing things that aren't exceptional.
Reviewer Source 
Source: Capterra
April 3, 2019
Avatar Image
Fernando G.
Category Management Manager Latin America
Food & Beverages, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
2/5
Features
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
July 31, 2019

“Employee Success Platform - Great in concept, not so great in practice”

ProsEasy way to enable recognition within the company, with clear communication and prizes.
ConsThe access is very difficult. You get session timeouts on the app frequently and have to go again and login, go thru the company security interface etc. EVERY SINGLE TIME. This disincentives adoption by the users.
Reviewer Source 
Source: Capterra
July 31, 2019
Jim H.
Director, Training & Organizational Development
Logistics and Supply Chain, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
December 27, 2018

“Employee Success Platform”

OverallOverall, I'm very pleased. It allows me to do what I need to do.
ProsIt allows me to communicate with the support staff at Achievers.
ConsThe navigation can be a little clunky at times.
Reviewer Source 
Source: Capterra
December 27, 2018