--- title: "DigiTickets Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about DigiTickets Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/129234/DigiTickets/" page_type: "product" language: "en" --- # DigiTickets Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) DigiTickets ## What is DigiTickets? DigiTickets is an online ticket booking and point-of-sale software for visitor attractions and events. The software provides integrated ticketing, visitor management, and point-of-sale solutions to help attractions streamline operations, reduce queue times, enhance the visitor experience, and gain business intelligence through data-driven reporting. It serves the leisure industry, including theme parks, farm parks, historic houses and gardens, Halloween and Christmas events, zoos and aquariums, and distillery and brewery tours. ## What is DigiTickets used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Zoo](https://www.capterra.com/zoo-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £1500 Per User, One Time Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for DigiTickets?[Manage this product listing](https://www.g2.com/products/digitickets/claim_requests/new?auto=true) ## DigiTickets Overview Updated September 2026 AI summary DigiTickets offers cloud-based ticketing solutions for businesses of all sizes, supporting online, onsite, mobile, and kiosk ticket sales. Key features include barcode scanning, customer data management, point of sale, promotions, reporting, and seating maps. Additional capabilities such as employee management and season tickets help organizations manage ticket reservations and customer engagement across multiple sales channels. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### DigiTickets 4.0 (1) VS. [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting Price £1500 Per User, One Time Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (1) Ease Of Use 4.8 (5,821) Value For Money 0.0 (0) Value For Money 4.9 (3,595) Customer Service 0.0 (0) Customer Service 4.9 (3,324) ## DigiTickets alternatives [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,827)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Fienta](https://www.capterra.com/p/171132/Fienta/) [4.8 (199)](https://www.capterra.com/p/171132/Fienta/reviews/) Starting price $0.40 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/171132/Fienta/) [TicketSource](https://www.capterra.com/p/134828/TicketSource/) [4.8 (552)](https://www.capterra.com/p/134828/TicketSource/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/134828/TicketSource/) ## FAQs about DigiTickets Overview ### What company size and specific industries is DigiTickets built for? DigiTickets is designed for attractions and event operators, including theme parks, heritage railways, historic houses, gardens, farm parks, zoos, aquariums, seasonal events, museums, and other visitor destinations. The description points to organizations in the leisure, culture, and events sectors rather than a specific company size. Features and Usability ### What are the key features of DigiTickets? DigiTickets offers ticketing features including online ticketing, onsite ticketing, mobile ticketing, print-at-home, and ticket reservations. It also includes barcode ticket scanning, seating map, and season tickets, plus concessions management, point of sale (POS), membership management, reporting/analytics, customer data management, and website management. Integrations ### Which third-party tools and platforms does DigiTickets integrate with? DigiTickets integrates with Opayo for payment processing and transactions. This catalog-confirmed connection shows support for a key payments platform used to handle customer purchases and related financial workflows within the ticketing system. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does DigiTickets offer? DigiTickets provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced learning and feature review. Getting Started and Support ### What customer support options does DigiTickets offer? DigiTickets offers 24/7 live rep and chat support. These channels give users direct access to help at any time. No reviewer feedback is available here to describe response speed, agent helpfulness, or common support frustrations, so support experience details cannot be assessed from the provided data. ## Features AI summary Based on 3,861 Ticketing reviews Capterra reviewers highlight the following features as top priorities when evaluating ticketing software: - **Event Ticketing** (**69%** of reviewers rated this feature as critical) - **Online Registration** (**61%**) - **Online Registration** (**61%**) DigiTickets includes other capabilities that reviewers also consider important, such as **Ticket Reservations** (**59%**). This feature gives teams a practical way to manage advance bookings, control ticket availability, and handle customer demand more efficiently, helping businesses improve attendance planning and provide a smoother booking experience. Ticket Reservations 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Barcode/Ticket Scanning 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Scan barcodes to ensure accurate pricing and label tracking Customer Data Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Searchable repository of information about clients Print-at-Home 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The ability to print tickets before arriving Reporting/Analytics 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Website Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Built-in website builder or integration with third-party site DigiTickets 17 features ### All Features - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Customer Data Management: Searchable repository of information about clients - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Membership Management: Database of members to track personal information of individuals and families - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.0 (1) 4.0 Based on 1 reviews ## Pricing Basic £1,500 Per User,One Time Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## User reviews Overall rating 4.0 Based on 1 reviews Filter by rating 5(0) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent BP Ben P. E-commerce Consultant Information Technology and Services ### "Excellent ticketing platform, wide range of integrations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 October 8, 2022 Pros Great solution for SME attractions and events, wide range of integrations with platforms like payment gateways etc Cons Nothing major, however contract terms could be a little better, tend to push towards locking in for 2+ years Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.