---
title: "ViClarity Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ViClarity Software - reviews, pricing plans, popular comparisons to other Governance, Risk and Compliance (GRC) products and more."
source_url: "https://www.capterra.com/p/129272/ViClarity/"
page_type: "product"
language: "en"
---

# 

 ViClarity Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ViClarity

## What is ViClarity?

No matter your industry, a clear view of organizational and regulatory risk is essential to ensuring your company can mitigate risk and remain compliant. Our award-winning GRC solutions provide risk and compliance managers the freedom to focus on the day-to-day, while knowing real-time reporting and oversight is just a click away. ViClarity is a global organization with offices in Tralee, Ireland and Des Moines, Iowa. Our easy-to-use platform allows clients to track and manage audit, risk and compliance tasks efficiently in one centralized system. US financial services clients also have access to a range of services delivered by ViClarity’s expert compliance consultants and audit professionals.

## What is ViClarity used for?

[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Audit](https://www.capterra.com/audit-software/)[Compliance](https://www.capterra.com/compliance-software/)

Top alternative

Featured

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ViClarity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viclarity.com/&name=ViClarity)

## ViClarity Overview

Updated August 2026

AI summary

ViClarity supports small businesses, midsize, and enterprise organizations seeking to manage governance, risk, and compliance across their operations. Covering audit, policy, risk, and vendor management, its features include assessment management, workflow automation, real-time monitoring, and reporting. Integrations with Power BI and Tableau enhance analytics, and deployment options span cloud, web, and mobile platforms.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ViClarity

4.6 (25)

VS.

[4.9 (81)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting Price

Contact vendor

Starting Price

$250

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (25)

Ease Of Use

4.8 (83)

Value For Money

4.6 (24)

Value For Money

4.8 (67)

Customer Service

5.0 (25)

Customer Service

5.0 (78)

## ViClarity alternatives

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (39)](https://www.capterra.com/p/151388/teammate-risk-compliance/reviews/)

Starting price

$0.01

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.4 (80)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting price

$10000.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (6)](https://www.capterra.com/p/218441/Drata/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## FAQs about ViClarity

Overview

### Which roles and teams benefit most from ViClarity?

ViClarity is most used by risk, compliance, and quality teams that manage audits, incident reporting, policy oversight, and regulatory monitoring. Clinical and care leaders use it to standardize governance workflows and track standards, while operations, IT, and executive teams rely on dashboards, documentation, and oversight tools to improve accountability and visibility.

Answer based on 25 reviews

Overview

### What company size and specific industries is ViClarity built for?

ViClarity is designed for regulated businesses of various sizes, especially organizations in financial services and healthcare across Ireland, the UK, the USA, and Canada. It also serves regulated companies in manufacturing, retail, education, and charities.

Features and Usability

### What are the key features of ViClarity?

ViClarity offers governance and compliance management, risk assessment and risk reporting, audit planning and audit trail, policy management, and workflow automation. It also includes role-based permissions, approval process control, alerts and notifications, document management, and dashboard reporting for tracking activities, controls, and incidents.

Integrations

### Which third-party tools and platforms does ViClarity integrate with?

ViClarity integrates with Microsoft Power BI for reporting and Tableau for analytics and dashboarding. These two third-party platforms cover the main integration options listed for ViClarity, giving teams connections to common business intelligence tools for data visualization and reporting.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does ViClarity offer?

ViClarity provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided setup, webinars cover shared instruction for teams, documentation offers written reference material, and videos provide on-demand learning for reviewing features and steps.

Answer based on 4 reviews

Getting Started and Support

### What customer support options does ViClarity offer?

ViClarity provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, easy to reach, and helpful in explaining solutions, with quick return times and clear guidance when problems arise.

Answer based on 5 reviews

User interface

### Is ViClarity easy to use and navigate?

ViClarity offers an interface that most teams find clear and practical for daily compliance work, reporting, and dashboards. Programme managers, care teams, and multi-site organizations often like the visual color coding and straightforward navigation, though some users find the layout basic, clunky, or requiring training before it feels comfortable.

Answer based on 10 reviews

## Features

AI summary

Based on 764 Governance, Risk and Compliance (GRC) reviews

Capterra reviewers say these are the features buyers value most when choosing Governance, Risk and Compliance (GRC) software:

-   **Compliance Management** (**57%** of reviewers rated this feature as critical)
-   **Risk Analysis** (**54%**)
-   **Risk Assessment** (**52%**)

ViClarity supports all three top-priority features: **Compliance Management**, **Risk Analysis**, and **Risk Assessment**. Together, these capabilities help businesses stay aligned with regulatory requirements, identify and review potential risks, and evaluate their impact more accurately, allowing teams to make better decisions and maintain stronger oversight across compliance and risk programs.

Compliance Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Assessment

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Audit Planning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Dashboard

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Forms Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Issue Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

ViClarity 113 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle
- Attestation: Collect, track and store acknowledgements that policies have been read and understood
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Planning: Create a targeted plan, schedule resources, and determine long-term goals for the audit process
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria
- Change Management: Track and monitor efficient handling of all changes/transitions
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Controls Audit: Establish requirements for testing to reduce risks
- Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Data Management: Ability to handle large datasets
- Data Visualization: Graphical representation of data
- Debt Management: Manage budgeting and financial planning operations to control and eliminate debt
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Review: Review and analyze existing information across documents
- Document Storage: Store and organize documents in a centralized system
- Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements
- Exceptions Management: Automated handling of non-compliant EDI transmissions.
- FDA Compliance: Track and ensure quality of products in accordance with food and drug administration (FDA) act
- Financial Risk Reporting: Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems
- For Hedge Funds: Designed for Hedge Funds
- Forms Management: Store, manage and track all forms in a centralized location
- Fraud Detection: Identify and prevent suspicious activity
- Governance: Management of rules, practices, and processes of a company
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Incident Management: Manage and track all disruptions and incidents
- Income & Balance Sheet: A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Internal Controls Management: Ensure internal objectives and compliance with policies are met
- Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made
- ISO Compliance: Guidelines set by the International Organization for Standardization
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- IT Risk Management: Manage risks related to IT systems
- KRI (Key Risk Indicator) Monitoring: Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture
- Legal Risk Management: Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation
- Lifecycle Management: Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance
- Loan Portfolio Management: Assess and control risks associated with the credit process of each loan portfolio/account
- Mobile Access: Access software remotely via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Operational Risk Management: Manage risk that occurs from systems failure or inadequate processes
- OSHA Compliance: Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Policy Creation: Create new policies or alter existing policies
- Policy Library: A repository of all past and existing policies
- Policy Management: Create, manage, and track policies and procedures within an organization
- Policy Metadata Management: Group policies by type for easy classification and discovery
- Policy Training: Train and educate employees on existing and/or new procedures and policies
- Predictive Analytics: Predict future data based on historical data sets
- Prioritization: Arrange tasks based on the level of priority or urgency
- Procurement Management: Organize and manage all processes/procedures involved in purchasing goods and/or services
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Purchase Order Management: Create, send, and track purchase orders and their statuses
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputational Risk Management: Identify, monitor, and assess risks to brands
- Response Management: Planning and managing of resources and procedures to mitigate the impact of events and incidents
- Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard
- Risk Analysis: Analyze potential risks across the organization
- Risk Assessment: Initiate collection and analysis of known risks
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Risk Reporting: Reporting of risks associated with specific actions, events, or entities
- Risk Scoring: Assess and score risks using risk matrices
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment
- Sarbanes-Oxley Compliance: Regulations on a company's internal process when dealing with financial reporting
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Security Auditing: Systematic evaluation of the security of a company's overall security system and situation
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Sourcing Management: Negotiate best prices and choose the right vendor for various purchases
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Training Management: Track employee/learner's progression through training programs
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Vendor Master Data Management: Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing
- Vendor Payment: Process payment to vendor(s) for goods/services received
- Version Control: Track revisions and updates made to files and navigate between different versions
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.6 (24)

### Starting price

Free trial not available

Value for money

4.6 (24)

4.6

Based on 24 reviews

## Integrations

[

Tableau](https://www.capterra.com/p/208764/Tableau/)

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Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (25)

5.0

Based on 25 reviews

## User reviews

Overall rating

4.6

Based on 25 reviews

Filter by rating

5(15)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SG

Sinead G.

Clinical Operations Manager

Hospital & Health Care

### "Review of viclarity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2022

Fantastic, customer service is very responsive and helpful

Pros

Viclarity is very easy to use, it helps trend and monitor audit results, risks and KPIs easily. It highlights when actions have not been completed and allows easy follow up and tracking

Cons

It can be slow at times if you have alot of information o

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

KM

Kieran M.

CEO

Financial Services

### "Risk & Compliance Software as a supporting tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 22, 2022

Support is very strong and my experience has been that with ViClarity, nothing is a problem. I would recognise that I probably haven't given enough time in using the system to fully understand how it might further enhance our risk system. Some alternative suppliers are currently running webinar type training in response to published regulatory reviews which can be helpful in understanding how the system helps us to meet our objectives, this might be a consideration/beneficial should there be a meaningful number of credit union clients using the system.

Pros

The regular scheduling of risk and compliance controls to nominated users coupled with the reporting functionality greatly assists in the identification of any weaknesses in overall controls which could also impact on the Risk Register.

Cons

Difficult to answer as this is the only such software we have used to date

Reasons for choosing ViClarity

At the time, the products appear to only differ slightly, the choice was made based what we perceived to be a better fit with our organisation.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PM

Patricia M.

compliance manager

Hospital & Health Care

### "Viclarity system "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 19, 2022

positive

Pros

Easy to navigate. excellent customer support when needed .

Cons

integration difficult for Managers to implement into the homes and navigate

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

WG

Wesley G.

IT Vendor Administrator

Financial Services

### "Review of ViClarity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2022

Very good experience with ViClarity, support is very good and customer support has a quick return time and very efficient in explaining a solution to any problems.

Pros

The UI of Viclarity when seeing implementation scores across various vendors and the ability to easily add and customise questions for our needs.

Cons

Creating specific compliance reports within ViClarity is difficult to understand as I have only once created a report which was exactly as I had envisioned.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PO

Patrice O.

Data Quality and Compliance Manager

Hospital & Health Care

### "Merchants Quay Ireland"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2022

Extremely positive, I look forward to check ins and technical support are very quick to respond.

Pros

Dashboards.. how they update live etc.. The visual aspect to the reports

Cons

Nothing! The staff are amazing and always come back to alternatives/ suggestions.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

BM

Brid M.

QRPS Advisor / Project Lead

Hospital & Health Care

### "Mid West Community Healthcare - Project Lead"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 15, 2022

Very positive. Still early days with rollout to the services but buy-in is good. Learning more about the system all the time. Great support from Vicarity.Limitations with survey

Pros

Ease of use. Visual display. Time saving.

Cons

Limitations with the survey tool regarding one click reporting functions.

Reasons for choosing ViClarity

Competitive pricing. Previous knowledge from other service.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JK

Jospeh K.

Programme Administrator

Education Management

### "Review of ViClarity - JK"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 14, 2022

I like it. For some reasons some of our clients appear to have a love/hate relationship with the software. But overall it makes my life so much easier.

Pros

It is relatively easy to use. It allows us to gather all our participants into one place and makes the gathering of information and documentation easy and seamlessly in one place. The customer service from \[SENSITIVE CONTENT\] and the Team is very good and they are always on hand to help.

Cons

While the software is very handy for the reasons we need it, I find it clunky and sometimes overwhelming. But that being said that could be just lack of use on the software so far.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

ED

Eoin D.

Senior Vice President

Financial Services

### "ViClarity Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 13, 2022

ViClarity allows us to demonstrate clearly we are meeting our regulatory obligations and to produce reporting to document this. This has benefits when speaking to clients and auditors.

Pros

The system is easy to use and provides a comprehensive overview of our Compliance obligations. It is also a good reporting tool and the native reporting gives us good visual reports of the work being completed by individuals in the team.

Cons

The visual features of the Homepage could be improved as it is somewhat basic.

Reasons for choosing ViClarity

The functionality in ViClarity was better than the incumbent system and the overall cost was more competitive.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DD

Denise D.

Risk and Compliance Officer

Financial Services

### "ViClarity - ease of use."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2020

Positive and helpful. It is a good product that can produce a lot of very useful information and is relatively easy to maintain. There are usually one or two opportunities each year to attend ViClarity conferences which provides useful information and contacts.

Pros

The fact that the credit union have full ownership of the content is very valuable to us in terms of accountability. We prefer to have this sort of system rather than ones that are pre-populated and loaded with risks and controls that our CU would have no ability to make bespoke.

Cons

There is a lot that it can do which I personally am not able to do. I could do with some more training on it, however the staff at ViClarity are very competent and helpful and always provide the assistance that I might need.

Reasons for choosing ViClarity

Because of the fact that it allowed our Credit Union to decide what our risks were and what our controls should be and did not come pre-loaded with hundreds of risks. Assistance was provided at the outset from ViClarity and some inspirational material was provided to assist us with getting started however we have reviewed the risk register content a number of times each year since then and now we feel that it is a very accurate and bespoke reflection of our Credit Union rather than some generic credit union model.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

DL

Declan L.

Compliance & Risk Officer

Financial Services

### "Premium Product backed up with Top Class Customer Service "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2020

Overall our experience is very positive. ViClarity is a useful tool and is designed relatively well. Our greatest complement is the entire VClairty team who are all so helpful, knowledgeable and timely on any queries and requests. In my personal experience this includes \[SENSITIVE CONTENT HIDDEN\]. All great assets to the company.

Pros

ViClairty is relevantly easy to use with a short learning curve. Reports are easily exported for reporting to management and boards. Scores/ results are clear to see on the software and can be used for a range of functions.

Cons

Our biggest complaints would be the scheduling of questions is complicated (although we get great help from \[SENSITIVE CONTENT HIDDEN\] on this who usually do it for us!) and its annoying you cant copy questions only sections when setting up questions.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

[View all Reviews](https://www.capterra.com/p/129272/ViClarity/reviews/)

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