# ViClarity Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about ViClarity Software - reviews, pricing plans, popular comparisons to other Governance, Risk and Compliance (GRC) products and more.

Source: https://www.capterra.com/p/129272/ViClarity

---

# 

 ViClarity Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ViClarity

## What is ViClarity?

ViClarity is an award winning provider of Audit, Risk & Compliance management solutions with a strong presence in the Financial Services and Healthcare sectors, also working in industries such as Manufacturing, Retail, Education, Charities etc. ViClarity is a global organization with offices in Boston, Des Moines Iowa, Ireland and the UK. Our easy to use platform allows you mirror your own manual processes online, tracking and managing audit, risk and compliance tasks efficiently in one system.

## What is ViClarity used for?

[Governance, Risk and Compliance (GRC)](https://www.capterra.com/grc-software/)[Audit](https://www.capterra.com/audit-software/)[Compliance](https://www.capterra.com/compliance-software/)

Overall rating

Based on 25 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

€0.01

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ViClarity?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.viclarity.com/&name=ViClarity)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ViClarity

4.6 (25)

VS.

[4.9 (79)](https://www.capterra.com/p/166909/A1-Tracker/reviews/)

Starting Price

€0.01

Per User, Per Month

Starting Price

$200

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (25)

Ease Of Use

4.8 (83)

Value For Money

4.6 (24)

Value For Money

4.8 (67)

Customer Service

5.0 (25)

Customer Service

5.0 (78)

## ViClarity alternatives

[4.8 (105)](https://www.capterra.com/p/138931/Audit-Software/reviews/)

Starting price

Contact vendor for pricing

[4.6 (39)](https://www.capterra.com/p/151388/StandardFusion/reviews/)

Starting price

Contact vendor for pricing

[4.4 (79)](https://www.capterra.com/p/147599/Resolver/reviews/)

Starting price

$10000.00

Per User, Per Month

[4.8 (5)](https://www.capterra.com/p/218441/Drata/#reviews)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Compliance Management

4.7 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Track and manage adherence to policies for any service, product, process, or supplier

Risk Assessment

4.0 (2)

100.00% of 2 reviewers that rated this feature as important or highly important

Initiate collection and analysis of known risks

Audit Planning

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

Dashboard

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Forms Management

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Store, manage and track all forms in a centralized location

Issue Management

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Identify and respond to unexpected problems or failures (ie. "negative events")

ViClarity 113 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

System alerts about the need to escalate an issue or request

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Creation, administration, and evaluation of assessments or tests

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Collect, track and store acknowledgements that policies have been read and understood

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Create a targeted plan, schedule resources, and determine long-term goals for the audit process

A record of all activities within the system, including user access, changes made, etc.

Create, manage, and send invoices or bills to customers

Define and maintain business rules that determine workflow capabilities and criteria

Track and monitor efficient handling of all changes/transitions

Provides a channel for team members to share media files, communicate, and work together

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Track, store, and access client contracts or licenses

Establish requirements for testing to reduce risks

Investigate and take action at root cause or error in processes to prevent recurring issues

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Ability to handle large datasets

Graphical representation of data

Manage budgeting and financial planning operations to control and eliminate debt

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Guidelines for conforming to environmental laws, regulations and requirements

Automated handling of non-compliant EDI transmissions.

Track and ensure quality of products in accordance with food and drug administration (FDA) act

Qualitative or quantitative risk methodology to evaluate the risk for an individual account or portfolio, and identify problems

Designed for Hedge Funds

Store, manage and track all forms in a centralized location

Identify and prevent suspicious activity

Management of rules, practices, and processes of a company

Compliant with HIPAA, which sets standards for sensitive patient data protection

Manage and track all disruptions and incidents

A statement detailing the financial position of a business including assets, liabilities, and equity at a certain point in time

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Ensure internal objectives and compliance with policies are met

Creation, processing, verification, and execution of invoices till the payment is made

Guidelines set by the International Organization for Standardization

Identify and respond to unexpected problems or failures (ie. "negative events")

Manage risks related to IT systems

Tracking of various risk indicators including risk metrics, historic trending, metadata & more to gauge the organization's risk posture

Manage the risk of both financial and reputational loss resulting from nonadherence to current legislation

Manage the end-to-end lifecycle, from initial setup/development to deployment and maintenance

Assess and control risks associated with the credit process of each loan portfolio/account

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Manage risk that occurs from systems failure or inadequate processes

Enforces guidelines set by the Occupational Safety and Health Administration to remain legally compliant

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Create new policies or alter existing policies

A repository of all past and existing policies

Create, manage, and track policies and procedures within an organization

Group policies by type for easy classification and discovery

Train and educate employees on existing and/or new procedures and policies

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Organize and manage all processes/procedures involved in purchasing goods and/or services

Plan and coordinate all the resources, costs and time needed to execute assignments

Create, send, and track purchase orders and their statuses

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Identify, monitor, and assess risks to brands

Planning and managing of resources and procedures to mitigate the impact of events and incidents

Notifying as a warning or reminder of a potential or imminent hazard

Analyze potential risks across the organization

Initiate collection and analysis of known risks

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Reporting of risks associated with specific actions, events, or entities

Assess and score risks using risk matrices

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Regulations on a company's internal process when dealing with financial reporting

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Systematic evaluation of the security of a company's overall security system and situation

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Negotiate best prices and choose the right vendor for various purchases

Track the status over time for a request, process, asset, or transaction

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Create and maintain quality vendor data through data validation, maintenance, and audit trails to ensure proper compliance and sourcing

Process payment to vendor(s) for goods/services received

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (25)

4.4

Based on 25 reviews

## Pricing

Value for money

4.6 (24)

Basic

€0.01

Per User,Per Month

Value for money

4.6 (24)

4.6

Based on 24 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

5.0 (25)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (25)

5.0

Based on 25 reviews

## User reviews

Overall rating

4.6

Based on 25 reviews

Filter by rating

5(15)

4(10)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

SG

Sinead G.

Clinical Operations Manager

Hospital & Health Care

### "Review of viclarity"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 22, 2022

Fantastic, customer service is very responsive and helpful

Pros

Viclarity is very easy to use, it helps trend and monitor audit results, risks and KPIs easily. It highlights when actions have not been completed and allows easy follow up and tracking

Cons

It can be slow at times if you have alot of information o

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KM

Kieran M.

CEO

Financial Services

### "Risk & Compliance Software as a supporting tool"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 22, 2022

Support is very strong and my experience has been that with ViClarity, nothing is a problem. I would recognise that I probably haven't given enough time in using the system to fully understand how it might further enhance our risk system. Some alternative suppliers are currently running webinar type training in response to published regulatory reviews which can be helpful in understanding how the system helps us to meet our objectives, this might be a consideration/beneficial should there be a meaningful number of credit union clients using the system.

Pros

The regular scheduling of risk and compliance controls to nominated users coupled with the reporting functionality greatly assists in the identification of any weaknesses in overall controls which could also impact on the Risk Register.

Cons

Difficult to answer as this is the only such software we have used to date

Reasons for choosing ViClarity

At the time, the products appear to only differ slightly, the choice was made based what we perceived to be a better fit with our organisation.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PM

Patricia M.

compliance manager

Hospital & Health Care

### "Viclarity system "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 19, 2022

positive

Pros

Easy to navigate. excellent customer support when needed .

Cons

integration difficult for Managers to implement into the homes and navigate

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

WG

Wesley G.

IT Vendor Administrator

Financial Services

### "Review of ViClarity"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 20, 2022

Very good experience with ViClarity, support is very good and customer support has a quick return time and very efficient in explaining a solution to any problems.

Pros

The UI of Viclarity when seeing implementation scores across various vendors and the ability to easily add and customise questions for our needs.

Cons

Creating specific compliance reports within ViClarity is difficult to understand as I have only once created a report which was exactly as I had envisioned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PO

Patrice O.

Data Quality and Compliance Manager

Hospital & Health Care

### "Merchants Quay Ireland"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 15, 2022

Extremely positive, I look forward to check ins and technical support are very quick to respond.

Pros

Dashboards.. how they update live etc.. The visual aspect to the reports

Cons

Nothing! The staff are amazing and always come back to alternatives/ suggestions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BM

Brid M.

QRPS Advisor / Project Lead

Hospital & Health Care

### "Mid West Community Healthcare - Project Lead"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 15, 2022

Very positive. Still early days with rollout to the services but buy-in is good. Learning more about the system all the time. Great support from Vicarity.Limitations with survey

Pros

Ease of use. Visual display. Time saving.

Cons

Limitations with the survey tool regarding one click reporting functions.

Reasons for choosing ViClarity

Competitive pricing. Previous knowledge from other service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jospeh K.

Programme Administrator

Education Management

### "Review of ViClarity - JK"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

June 14, 2022

I like it. For some reasons some of our clients appear to have a love/hate relationship with the software. But overall it makes my life so much easier.

Pros

It is relatively easy to use. It allows us to gather all our participants into one place and makes the gathering of information and documentation easy and seamlessly in one place. The customer service from \[SENSITIVE CONTENT\] and the Team is very good and they are always on hand to help.

Cons

While the software is very handy for the reasons we need it, I find it clunky and sometimes overwhelming. But that being said that could be just lack of use on the software so far.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Eoin D.

Senior Vice President

Financial Services

### "ViClarity Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 13, 2022

ViClarity allows us to demonstrate clearly we are meeting our regulatory obligations and to produce reporting to document this. This has benefits when speaking to clients and auditors.

Pros

The system is easy to use and provides a comprehensive overview of our Compliance obligations. It is also a good reporting tool and the native reporting gives us good visual reports of the work being completed by individuals in the team.

Cons

The visual features of the Homepage could be improved as it is somewhat basic.

Reasons for choosing ViClarity

The functionality in ViClarity was better than the incumbent system and the overall cost was more competitive.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DD

Denise D.

Risk and Compliance Officer

Financial Services

### "ViClarity - ease of use."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 9, 2020

Positive and helpful. It is a good product that can produce a lot of very useful information and is relatively easy to maintain. There are usually one or two opportunities each year to attend ViClarity conferences which provides useful information and contacts.

Pros

The fact that the credit union have full ownership of the content is very valuable to us in terms of accountability. We prefer to have this sort of system rather than ones that are pre-populated and loaded with risks and controls that our CU would have no ability to make bespoke.

Cons

There is a lot that it can do which I personally am not able to do. I could do with some more training on it, however the staff at ViClarity are very competent and helpful and always provide the assistance that I might need.

Reasons for choosing ViClarity

Because of the fact that it allowed our Credit Union to decide what our risks were and what our controls should be and did not come pre-loaded with hundreds of risks. Assistance was provided at the outset from ViClarity and some inspirational material was provided to assist us with getting started however we have reviewed the risk register content a number of times each year since then and now we feel that it is a very accurate and bespoke reflection of our Credit Union rather than some generic credit union model.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DL

Declan L.

Compliance & Risk Officer

Financial Services

### "Premium Product backed up with Top Class Customer Service "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 27, 2020

Overall our experience is very positive. ViClarity is a useful tool and is designed relatively well. Our greatest complement is the entire VClairty team who are all so helpful, knowledgeable and timely on any queries and requests. In my personal experience this includes \[SENSITIVE CONTENT HIDDEN\]. All great assets to the company.

Pros

ViClairty is relevantly easy to use with a short learning curve. Reports are easily exported for reporting to management and boards. Scores/ results are clear to see on the software and can be used for a range of functions.

Cons

Our biggest complaints would be the scheduling of questions is complicated (although we get great help from \[SENSITIVE CONTENT HIDDEN\] on this who usually do it for us!) and its annoying you cant copy questions only sections when setting up questions.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/129272/ViClarity/reviews/)

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)