Infinisource

Infinisource


3 / 5
4 reviews


Average Ratings

4 Reviews

  • 3 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    $9.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Support
    Online
    Business Hours

Vendor Details

  • Infinisource
  • www.infinisource.com/
  • Founded 1986
  • United States

About Infinisource

Infinisource does all the work behind the scenes. We stay on top of all rules, regulations, rates, laws and requirements - and we handle payroll, HR, time, and benefits for you. On time. Every time. Our service is 100% guaranteed and you receive a dedicated account manager - not a call center. Worried about implementation? Don't be! Our implementation is also guaranteed to be on time and accurate. Experience the Infinisource difference.


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Infinisource Features

  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Reporting/Analytics
  • Self Service Portal
  • Tax Management
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Infinisource Reviews Recently Reviewed!


We transitioned from HR Office to Infinisource and it was a terrible experience. Switched to ADP.

Sep 15, 2017
2/5
Overall

2 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The few good things about this software are that you can customize quite a few fields, the reporting is easy to use and the payroll accumulators are accurate.

Cons: Everything except the above information. The system cannot work for a company of more than 200 people (we have 800). It runs far too slow. The benefit enrollment piece is a nightmare and open enrollment is awful. Setting up carrier connections was a horrific experience. When implementing from our previous system to the new system there was a ton of manual entry because their implementation team told us that certain things were imported and they were not. The best con about this system is that when we were using it time and attendance was a separate piece. So on top of everything else we had to import the time weekly. What a pain.

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We used this product for a while but switched to ADP

May 10, 2018
3/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Infinisource is adequate enough to get the job done, but better options are available. We had issues with Infinisource and switched to ADP.

Cons: We had difficulties with Infinisource. It is not an easy system to learn. Our employees experienced difficulty logging into and staying active in Infinisource.

I use this product for COBRA administration

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The customer service is stellar and the administrators site is easy to use. I have been using this site for well over 4 years and have never had an issue. They respond to questions quickly and they are a great partner in the COBRA administration world.

Cons: At this point in time, I do not have any constructive criticism about the COBRA software or organization.

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There are better products out there

Apr 05, 2018
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: I used this as an employee and the overall process was just okay. It gets the job done but seems kind of slow.

Cons: Slow, not extremely intuitive or user friendly. I prefer the other options out there and, in the SF area, there are plenty.