# Advantage Route Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Advantage Route Software - reviews, pricing plans, popular comparisons to other Route Planning products and more. Source: https://www.capterra.com/p/1293/ServQuest --- # Advantage Route Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Advantage Route ## What is Advantage Route? Advantage Route is a leading operational route accounting, scheduling, dispatch, and delivery management software for companies with pre-order delivery, route sales, and equipment service. Advantage Route has three main platforms: RMA, ServQuest, and Advantage. Each connects back-office with field operations, integrates with most accounting systems, and include a suite of modules to manage and streamline order processing, route scheduling, field service delivery, inventory tracking, customer communication, invoicing and payment processing.   With end-to-end features and a tenured staff of experienced and dedicated professionals, Advantage is uniquely qualified to provide distribution and field service businesses with the software and services to effectively compete in today's business environment. Advantage Software is used by both large and small companies in their respective industries and helps manage millions of routes and process millions of invoices annually. ## What is Advantage Route used for? [Delivery Management](https://www.capterra.com/delivery-management-software/)[Route Planning](https://www.capterra.com/route-planning-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Advantage Route?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://advantageroute.com/&name=Advantage Route) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Advantage Route 4.0 (11) VS. [4.4 (329)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price Contact vendor Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.2 (11) Ease Of Use 4.1 (284) Value For Money 3.4 (11) Value For Money 4.1 (196) Customer Service 3.5 (11) Customer Service 4.3 (235) ## Advantage Route alternatives [4.2 (1,306)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.5 (1,688)](https://www.capterra.com/p/138669/Motive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [5.0 (10)](https://www.capterra.com/p/10016994/Its-Here/reviews/) Starting price $89.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/1293/ServQuest/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Routing 3.8 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Plan daily routes to optimize employee scheduling and provide directions Mobile Signature Capture 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Inventory Management 3.7 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Recurring Tasks 4.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Set the frequency of a task's occurrence Dispatch Management 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Driver Management 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Track all personnel who operate company vehicles Advantage Route 128 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Automatically create schedules based on business needs or employee availability and qualifications The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track actual spending to ensure it's in line with the planned budget Track and manage schedules and meetings via an integrated calendar Allows users to record and manage cash payments upon delivery of goods Private online space that lets businesses securely share documents and provide information access to clients Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Process to track, record, and analyze expenses that occurred over the entire duration of a given project Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track item deliveries through dispatch notifications, status and location tracking, and ETA updates Manage sending personnel and resources to a site as needed Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Track all personnel who operate company vehicles Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Store and access documents, forms, and photos in one centralized place Form predictions based on past and present data/trends Store, manage and track all forms in a centralized location Monitor and track fuel consumption and costs Visualize locations on a map System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Track and visualize the status of an ongoing job and the time spent on tasks or projects Process of printing custom labels through various methods. Track driver locations on a map in real time Identify the physical location of an individual, asset, device, etc. Track product batches using identification labels or lots Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Notifications via mobile devices Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and handle various international currencies Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Automate order processes to improve operational efficiency in fulfillment, shipping, and more Swipe a credit card or manually process payments while with the customer in the field A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Pick and route items from inventory locations to their designated destinations Accept and process customer payments for products or services using hardware and software Predict future data based on historical data sets Ability to link barcodes or serial numbers with specific items for identification Reporting on how each user, task or process has advanced since its initiation Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Integrates with QuickBooks Generate quotes or estimates for customers Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set the frequency of a task's occurrence Timed notification for any upcoming task, deadline, appointment, or activity Purchase and replenish product stock based on inventory levels and needs Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track and facilitate returns of products sold Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track and assign specific serial numbers to products Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Manage and track orders being shipped to customers Send messages via SMS Track the status over time for a request, process, asset, or transaction Manage the buying, selling, and holding of stocks Gauge satisfaction and receive information for improvement and success Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track and document the history, application, or location of an item or activity Organize and track the physical movement of goods from one location to another Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Manage and track operations and inventory within warehouses Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.3 (11) 4.3 Based on 11 reviews ## Pricing Value for money 3.4 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.4 (11) 3.4 Based on 11 reviews ## Integrations [ Sage 200](https://www.capterra.com/p/227604/Sage-200cloud/)[ AccountMate](https://www.capterra.com/p/64/AccountMate-SQL-Software/)[ Sage 500](https://www.capterra.com/p/227242/Sage-500/)[ Accounting](https://www.capterra.com/p/172760/GBMS-Accounting/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.5 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.5 (11) 3.5 Based on 11 reviews ## User reviews Overall rating 4.0 Based on 11 reviews Filter by rating 5(6) 4(2) 3(1) 2(1) 1(1) Mentioned topic Sorted by most recent TS Tim S. Member Consumer Goods ### "overly satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 5, 2025 Always been great! \[sensitive content hidden\] my old salesperson was great asset for your company. She is no longer there? I believe my new salesperson will great as well. Pros The simplicity for what we use it for. We are a small company and don't use a lot of the features that the company offers. Cons Pricing only because we are a very small company and don't use a lot of the options that a lot of the bigger companies use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AT Adam T. Manager Food & Beverages ### "Advantage Route Systems" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 30, 2025 Overall our experience with Advantage Route Systems has been favorable. I would recommend ARS to other companies. Pros Advantage Route Systems helped us move away from manual entry of invoices with the ability to generate invoices at time of delivery out in the field, and upload the information directly at the end of the day. Cons It would be nice if invoices did not have to be posted to the customer's account, so that changes could be made at any time, but I understand their reasoning behind posting. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Amanda B. Office Manager Food & Beverages ### "Solid System" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 September 29, 2025 For over 15 years we've used their program with no notable complaints. Overall, I feel like I get what I pay for. I've shopped other programs over the years but none have offered enough improved features or savings to illicit change. Pros We've been a customer since 2009 so there's a great amount of familiarity and comfort with their system. The program is easy to use and allows for reasonable customization to suit our needs. Customer service, in general, is knowledgeable and friendly. Cons Communication is lackadaisical with occasional lack of follow-through. Some support issues are handled right away, others linger unless pressed. Usually in line with degree of severity. So, while major bugs or issues are addressed in a timely manner, things like assistance with program features will stagnate. Billing makes you feel nickel and dimed. I can appreciate Al a Carte pricing (main program, mapping licenses, handheld licenses, etc.) to try and keep costs to what you're actually using, but it feels like features that used to be included are now held behind higher service tiers or supplemental packages. Also, after their recent merger, their billing polices are almost adversarial. EG: 5% charge for not setting up auto-pay, invoices used to be sent NET30, now they're sent due upon receipt. While these may be justified business practices, they certainly are not customer-friendly. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Bill G. owner Utilities ### "Affordable " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 3/10 September 26, 2025 We've been with ARS for about 10 years and have had numerous difficult issues with them, particularly when you find an issue with their software (no matter whose "fault" it is), you get billed and have to argue get the charge removed - this has happened so many times we gave up counting. Pros The software is cheaper than their competition, and it is easy to use for the most part, they do continually update their program Cons Fighting with customer support, we wish they were more open to suggestions on improving their software (without threatening to charge us for implementing the suggestion) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NW Narelle W. Customer Service Officer - Senior Food & Beverages ### "Advantage Route Review - Aussie Gold Natural Spring Water" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 September 22, 2025 User-friendly & easy to navigate. One of the very few programs that can sync with our finance program. Despite the time difference, the support crew are always prompt with replies & very helpful in getting any issues sorted. Pros Great value for money & prompt Customer Support. Very easy to use & we were able to customise our products & inventory management. Cons Some minor formatting issues with reports where text can overlap and make it a bit difficult to read. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 30, 2025 Thank you for reviewing us and sharing your experience with Advantage! We’re thrilled to hear that you find the platform user-friendly, easy to navigate, and able to sync seamlessly with your finance program. It’s especially great to know that our support team has been able to assist you promptly despite the time difference. We also appreciate your feedback on report formatting and are always working to improve. Thanks again for choosing Advantage. We look forward to continuing to support your business! SS Shawn S. GM Food Production ### "Advantage Route Rocks!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 September 12, 2025 Our overall experience with Advantage Route is improving. Was a rough start when it went from PVS, but overall is improving. Pros The folks at Advantage Route are very Friendly and easy to work with. We appreciate them!!!!!!!!!!!! Cons What I like lease about Advantage Route, is the cost of each license for drivers and office personnel. Switched from [Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Got away from paper invoices, now using phones. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MM Marie M. Office Manager Warehousing ### "ARS - Tricky" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 September 10, 2025 Overall, ARS customer support gets back to us when we use the support team and create new tickets. The knowledge base is a helpful resource when we find an article that is relevant. The software is clunky and ARS seems to prefer to have manual optimization for routes and customers instead of allowing for automated optimization- which could save us time! We spend lots of time sending delivery notices, manually changing schedules and responding to customer requests - in addition to needing to optimize the route every time there is a change. Pros The knowledge base is very helpful and the we love to use the ability to send emails to customers from their customer account. Customer service communication is usually good. Cons The knowledge base access has changed. The software is clunky, very 1990s vibes. Can be difficult to work with, slow and not much automation. Customers cannot reply to messages we send from their customer account - if we send a general message. This has resulted in more work for us to cc an employee and create an email signature asking the customer not to reply to the “admin@routetools” address that the customer receives the message from us. Knowledge base is dated and finding an article that seems relevant may be dated even 1 year prior, and with updates, the article is no longer relevant. This results in submitting a question to the support team - which is billed and costs us money. There also have been sync issues between ARS and QBO on multiple occasions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AR Anjanie R. Purchasing Manager Food & Beverages ### "Excellent Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 8, 2025 Our experience is good we have no issues so far, from time to time to would send emails and would always get a quick reply Pros Exceptional Service. Customer service is always on point and response time is quick. We look forward to working with Advantage Route Cons I dont think we have any cons, but in all products and services we work to always making the products better, more friendly user so looking forward to seeing what you have new Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User General Manager Food & Beverages ### "RMA Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 8, 2025 Overall, I enjoy working and using RMA. It offers great reports, easy to use interface, inventory management, truck management, customer interface, it does have a lot of great qualities. We look forward to continuing to use RMA for all of our needs. Pros We have been using Advantage Route for over 10 years, and it is such a robust program. It makes scheduling deliveries a breeze. Their knowledge base makes it easy to use, with step-by-step instructions on most things. The interface is easy to use, and they also have an additional web-based app or login for customers, making it easy to set up an online storefront. Cons The customer support ticket system sometimes loses responses, delaying customer support. Typically, when you call customer support, 99% of the time you are always greeted by someone, which is rare these days. However, when calling tech support, you are not speaking to a technician, so some questions cannot be answered immediately. The driver app is only available for Androids. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KB Kenneth B. President Food & Beverages ### "Buyer Beware" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 30, 2023 Do NOT sign up with this company! One of the worst business experiences that our company has ever dealt with in the 36 years we have in business. Customer service is non-existent, when you need something fixed it always comes with a cost...even when it is a coding or software issue. Their culture focuses on blaming customers for problems rather than coaching and supporting their clients through issues. If you care considering their services, I highly recommend that you keep looking for another provider. Pros Overall routing and service software was useful, but it is written in old code...so web access was very difficult Cons Company culture is terrible, they often blame the customer when there are issues Switched from [Averiware](https://www.capterra.com/p/128910/Averiware/) Looking for a more robust billing process Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DB Dawn B. CFO Machinery ### "Expert Die Inc." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 February 14, 2022 Prism has been easy to work with during implementation and in daily tech support. They are great about working with our company to gather the data needed to monitor our business from every aspect. Prism Visual Software is an extension of the Expert Die team. Pros Prism met most of the goals wanted for new accounting and delivery software. The software is customizable to my industry. Extensive amount of data gathered. The mobile delivery apps, accounting system integration, workflow tracking, and inventory system have exceeded expectations. Cons There is a lot of data being gathered. Not always easy to retrieve that data in a form for functional use. Reasons for choosing Advantage Route Prism provided more of the functions that we had on our want list than any other software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)