Who Uses This Software?

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Average Ratings

129 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.00/month
    See pricing details
  • Pricing Details
    No hidden fees for extra modules, extra users, set up, credit card payments
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Revelation Pets
  • www.revelationpets.com
  • Founded 2005
  • United Kingdom

About Revelation Pets

Make more bookings within 60 days with the easiest and first online kennel, cattery and doggy daycare software Free Trial - No credit card, No contract. Cancel anytime. With FREE setup assistance, FREE data transfer from your existing system and FREE support. Get your FREE Trial with Revelation Pets


Revelation Pets Features

  • Appointment Management
  • Calendar Management
  • Customer Management
  • Pet Birthday Tracking
  • Pet Grooming
  • Photo Management

Revelation Pets Reviews Recently Reviewed!


We love the software from Revelation Pets.

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have a small but rapidly expanding boarding and daycare facility in New Zealand and to have a supported software package that is constantly updated and kept in the cloud is an true asset to our business. Anyone can use the product with ease and you can suggest enhancements which the team at Revelation Pets will develop for release to all without further costs back to their clients.

Our customers use the product to make their own bookings which is really beneficial to both our customers and ourselves and the reporting features help us to keep track of our progress from year to year or week to week.

Recently I asked fir an enhancement to check off multiple payments in one action and this was acknowledged quickly, developed and presented back to me with a very short time frame. Pretty exciting really when you are the client and you ask for something that then gets delivered free to you all within a couple of weeks!

A further bonus is if you have a question you always get a reply from the team in a really timely manner.

We fully recommend Revelation Pets to anyone, anywhere in the world that would like to grow or enhance their business and make it simple for their own customers and your staff. Simple to use, packed with features, regular upgrades that are free, one set price, and a product that teams up with other products such as mail chimp to make your services even better.

Great stuff Revelation Pets!

Woodrock Animal Rescue review

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: simplicity and clarity

Cons: accounting side is not on par with the rest of the software

Overall: Exceptional support and improvements since we started. We still have a problem with the accounting side regarding invoicing (accrual basis versus payments basis and payments in advance). In terms of generally accepted acoounting principles we have to account on an accrual basis and payments received in advance are to be treated as a liability and not income. We also have trouble reporting on invoicing for a specific period (invoicing for that period of bookings) as opposed to the booking report. Also the booking report does not give totals and exporting to excel does not allow us to autosum due to our different currency.

Recommendations to other buyers: Exceptional support and improvements since we started. We still have a problem with the accounting side regarding invoicing (accrual basis versus payments basis and payments in advance). In terms of generally accepted accounting principles, we have to account on an accrual basis and payments received in advance are to be treated as a liability and not income. We also have trouble reporting on invoicing for a specific period (invoicing for that period of bookings) as opposed to the booking report. Also, the booking report does not give totals and exporting to excel does not allow us to autosum due to our different currency.

The leader of the pack!

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Feature rich
Great UI
Customisable
Web based - always up to date software and available on any device with a browser
Scales well to work on mobile phone browsers
No lock in contract
Amazing customer support

Cons: It would be a minor concern if we lost power or internet access at the cattery, but then we have our mobile phones as a back up :-)

Overall: I cannot rave enough about this software and the company behind it.
We have a 60 room cattery in Tasmania, Australia and we made the move from a paper based system to Revelation Pets after months of reviewing all of the software available. To us, Revelation Pets were head and shoulders above the competition because of the features and the ability to give it a really good test run of all of those features before we committed was great. Everything we threw at it it was able to cope with and the customisation features give customers a sense that they are dealing with you and not a generic piece of software when making an online booking or receiving a confirmation email. It's obviously been designed with plenty of input from people in our industry and looks good so my team WANT to use it.
Revelation Pets has not only made our business more professional, but has increased our productivity. We have fewer phone calls to answer - not only for bookings but also for information that is now emailed to the customer after they book. I love that I can take bookings or view information on anything with a browser including my phone and it looks great and is easy to use on that too.
To back up their great product, the customer support is awesome. These guys really listen to what their customers want and act quickly. I have made several suggestions for changes I'd like to see and usually within 24 hours (usually less) I have a response and then shortly after that a notification that the change has been made complete with instructions.

Recommendations to other buyers: Do take up the free trial before you commit. Well worth playing around, making bookings etc to see if it works for you.

LOVE REVELATION PETS!!!! ONE VERY HAPPY CUSTOMER!!!!

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use - Easy to train staff - Well thought out - Gets better and better.

Cons: The ONLY thing I would wish for at this point is the ability to insert/add a run where I need it to go based on how my kennel is arranged. At this point my only option is to add it at the end of the list which makes it less effective when viewing availability by size or location.

Overall: Over the years I have looked at a number of booking systems for my Doggie Day Care / Boarding / Training facility. Several years ago I came across Revelation Pets and tried it out. It offered several things I liked but I had my own way of doing things and was looking for a system that could meet some very specific needs such as a visual calendar that was easy to use to enable us to view our bookings 'at a glance'. With the last couple of upgrades and the upcoming new enhancements, Revelation Pets has more than met our expectations!!! It was easy to train my staff how to use and each day we discover new ways to use even more features. Even better, their customer service is wonderful!!! Kate and the team have been there for us regardless of how crazy our needs seem to be. Their focus and direction are spot on and we look forward to all the new features coming next month.

Recommendations to other buyers: Keep up the good work!!!

Could not be happier!

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We are constantly blown away by this software program! It is so easy to use and very seamless. They are constantly doing updates because they actually listen to their customers and their requests. Even though customer support is on the other side of the world, their promptness in replies and support is so great. Probably the most amazing thing that we are getting from the software that we did not expect is the fact that they prompt our customers to give us a review. Because of these reviews, that we are able to link to our website, our business has exploded this year. And so much of it is because people have seen so many great reviews on our website. They tell us that themselves. We attribute a lot of our success this year to Revelation Pets.

Cons: The one thing they do not offer yet is the ability to easily upload photos that can be texted to the customer without having to text it directly from our phones. But as forward thinking as they are I'm sure that it will become a reality in the near future.

Fantastic Software!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The dashboard, online booking widget, accessibility anytime on any gadget (including Apple) and the quick and friendly support. I like how clear and easy to see all the information is to use and how you can add a photo to each pets' profile.

Cons: The way the session times out and you have to log back in. Working with animals means you don't sit at a computer all day. When people call to book it takes time to log back in.

Overall: Revelation Pets is a great and easy to use booking system - even my mum can use it! I love how myself and team can access the program from any device and at any time, and the ability for my clients to book online at any time is one of my favourite features. They are always quick to respond to my emails and add my feedback to their updates. I'd highly recommend Revelation Pets to anyone new to the boarding world or anyone looking for new software.

Recommendations to other buyers: Give it a try! It's so easy to use and if there is something you are unsure of send them a message and they will get back to you really quickly.

Amazing software!

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I´m so happy with Revelation Pets and the amazing service I´ve gotten everytime I´ve needed it. Easy to use, and my customers loves it too. It´s such a nice software that you can always trust 100%. It feels so safe to know that the software keeps all details and information about the bookings. Keeping track of payments, latest bookings and sales reports is like a dream, and this makes keeping track of the accounts easy.

All in all I´m very pleased with both the software and the amazing service I´ve recieved from Revelation Pets. I recommend this to anybody that´s running their own kennel and/or cathotel.

Cons: I don´t have any negative things to say about this software. I´ve used this software every single day for almost two years now, and I´ve never experienced any errors or dysfunctionalities.

My first experience with such software, and find it incredibly useful .

Nov 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like how easy it is to use, straight forward, and not complicated.
Absolutely love the online booking function, and so does my clients.
Love the ease in editing anything.
Like the internal note option.
The system is very easy to make it work for my way of charging and storing information.
Like how I can connect other software like mailchimp to revelationpets.
Revelationpets support is awesome, friendly and incredibly responsive.
Love that it is mobile phone friendly.

Cons: That my clients can't pay boarding in advance as a package deal.
Wish the reports could show what each client have spent in total.
Wish reports were a bit more organised.
As we charge daycare by the hour, wish it tallied the cost by the time in and time out.
Wish 90/180/365 unlimited day daycare packages was an option in credit packages were available.
Would love a 'happy birthday' automated email to become available.

Great product. Easy to use and quick, friendly customer service.

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of use- it's quick and easy to teach new staff how to use the system. Very user friendly. Also love the customer service. Emails are responded to quickly and every effort is made to correct issues. Creators are very open to suggestions for improvement and often implement suggestions when they do updates. Great product.

Cons: No real issues here- all around great program. Improvements have been made in payment options and customization of the program. Creators always seem to strive to make the users happy and modify the program as needed.

Overall: Great price and easy to use

Easy to use, loaded with features. Sweet relief that I have finally found "the one".

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This system is amazing already after a day of trialing it for our upcoming new business we are sold. We are opening a cat exclusive hotel this year. I have been working in the industry for a few years now and watched my previous employer develop an operating system for her cattery, I now view decent software as essential in this business since seeing what it can do for freeing up time and appearing professional to clients. We decided we wanted a system that was easy to navigate, and that allowed an online booking and payment portal from the get go. During our market research a third of respondents said they wanted to book and pay online, so it is important we deliver, as this may mean the difference between gaining a new customer or them going elsewhere. The review platform and Facebook booking widget are just amazing additions we were not expecting to find. Also the manner in how you can tailor everything word wise, is awesome. I have trialed a few kennel software systems and this is by far the best I've seen. Glad to be here. We expect to be clients for a long time.

Overall: Confidence in moving forward with a system that we know will more than adequately support our upcoming new business.

Couldn't live without it!

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Customer service is top notch, set up is very easy, and duplicate reservations are just one click away. This software is very easy to understand and I can customize my screens to what works best for my business. Online reservations are smooth and my customers love it!

Cons: There is nothing that I dislike about using this software or dealing with customer service. It works for me and I'll continue using it.

Overall: I've gained alot more free time in my day, my customers are happy, and my business runs smoothly!

I have been using Revelation Pets for two years and have never had to look for something better.

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Their customer service cannot be be praised enough. They are very accomodating and responsive. We have grown alongside each other, and they have addresses all of our suggestions for improvement and have adjusted their systems in a timely manner when possible.

Cons: Would love if they were able to partner with QuickBooks for seamless bookkeeping. Would also love to see the pet vaccinations use a hide field function for users so there aren't so many visible choices when entering records.

When my original software company folded they suggested Revelation Pet and I am forever thankful!

Sep 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an adult who did not grow up in the computer era, even I find this program to be extremely user friendly. I was able to set up the runs to exactly fit our outlay; the Booking feature is easy and fast; and the customer support (when I get confused or have a problem) is perhaps the best of any company I have dealt with.

Cons: Any issues that I have had and "wishes for" have been taken care of in each update. My least favorite aspect of this software is the length of time that that it takes to go from Bookings to Account, but that is minor.

Overall: More free time to do other work! The ability to print a deposit list directly from Discharges is wonderful.

Awesome product!

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

Cons: it is not able to integrate into QuickBooks for payment tracking etc.

Overall: I switched to RevPets this last year at our boarding & daycare business, and I am so glad that I did. The system is easy to use, has all the features that I need and the customer service is top notch. If there is anything that you are having trouble with, or would like to see a new feature that would help you run more smoothly, they are on top of it. New features are released a few times a year, as they are working to continuously improve their product. I would recommend Revelation Pets to anyone looking for new software to run their pet business!

Recommendations to other buyers: I would like it if I could print kennel sheets without dates on them for check in/out, because we re-use them instead of having to print new ones every time.

I absolutely love this software. Easy for my customers and easy for me. Gives me more time for dogs.

Jul 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online booking and how easy it is for customers. Schedule is organized and laid out perfectly. Payment reports are convenient for bookkeeping. Customer service is quick and friendly

Cons: Printing the morning booking confirmations take too many steps to get done the night before. I wish there was a way for a customer to cancel online

Overall: This software is an incredible tool for online booking. I can't imagine my business running as smoothly and effeciently without it

Easy to use, had loads of great features

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Boarding cards that you can have pets photo on. (Customers like that too. ) Occupancy report. Money due report. Split bookings in pens. Easy to e mail customer now can also SMS them.

Cons: Would like to see a months view at a time on the runs page. I think I can only get up to about two weeks st moment

Vendor Response

by Revelation Pets on October 03, 2017

Thank you so much for your review and we are introducing a 3 month view calendar with our next upgrade due on 14th October 2017 so I hope you will be pleased with it!

A perfect product for our cattery

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Customer support is excellent , always scores high on my book. The software allows our full days and half day fees. Professionally looking Reminders to customers reflects well on us too.customers can automatically review after being prompted by RP

Cons: Having to print off daily booking confirmations for our use would be good to print multiple at one go

Overall: Time saving
Professional looking
Keeping info in one place

make life easy- use Revelation Pets Software

Apr 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Cloud based and very easy to use, saves a lot of paperwork:)

Cons: None that I can see:)

Overall: I opened our luxury cat resort last October, after researching available software and talking to other users I decided to go with Revelation Pets. The support has been amazing, they are very quick and easy to deal with over email, considering the time differences, and nothing has been too much trouble to twerk or fix. The software is very easy to set up and use and saves me heaps of time- I use Revelation Pets on my computer/laptop as well as my iPhone and iPad when I am off site. I love the email reminders for clients and the ease of loading reviews onto the website. I would highly recommend anyone who is thinking of using them for their business to get started now, and I'm only too happy to answer any questions if you are sitting on the fence:) Carole (Whiskers & Paws-Luxury Cat Resort-New Zealand)

LOVE this Software!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's simple to setup, and even easier to use. Loaded with functions, and the team are constantly looking to update and improve it. Personally, the tracking of dogs in/out and having a simple calendar function that syncs with mine, rocks my world. It makes the whole operation look and feel more professional.

Cons: Not a lot to be honest. Each user could no doubt highlight 1 or 2 things they would like to see included in the software which are personal to themselves, or their own business - which may not be useful to anyone else per say!

Fabulous - took the pressure of sorting Xmas bookings away completely

Oct 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: At a glance I can see how many dogs are in and how many runs I have available at busy times Xmas, Easter, school holidays etc. We used to run a manual diary which is fine in quiet times but a nightmare at Xmas - thank you! The reason I bought it was because we were away overseas with friends Martyn and Lisa from Wags in Levin NZ and Lisa was doing all her bookings on her phone while we were away and knew exactly what was happening in her business!

Cons: I do find it hard to just add a vaccination sometimes but I am probably doing it the hard way - I seem to get into a pet screen which isn't the main screen and it doesn't give me the vaccination option. I am only learning so I am sure it is not the system :)

Overall: To see at a glance how many dogs are in over Xmas holidays and other busy times instead of having to manually key each one in is fantastic.

It has been great untill now, it is a great help to my business

May 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The daycare booking!!! that is my core business, I justo love it. And the fact I can do everything in the tablet or phone is simply wonderful.

Cons: I can´t book several hotel days for the same month and customer (similar as daycare booking). I have several clients that work in the aviation, and they give me the hotel schedule for the intire month, it would be great if I can book the hotel as I make in the daycare... it would be easier when i send the value to customer

Overall: Every customer is charged, no more forgotten payment.

have always loved using rev pets.

Feb 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: the company responds quickly to any questions or concerns. and they like your feedback and continually improve their system. I also love how easy it is to use.

Cons: I believe client text reminders are a separate charge. and we dont do a lot of baths so I am not sure how this may work better for people who have to manage grooming and boarding

Fantastic Cattery Software

Aug 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Have used other cattery software for 4yrs but it was just so complicated to use on a day to day basis whilst running a busy cattery.
Came across Revalation Pets whilst searching for another software supplier to use and within hours of viewing and trying out the software we knew this was what we needed.
Very simple to add bookings to the system, click of a button and a booking confirmation email is sent, automatically sends booking reminders 7 days and 2 days before a customer is due in. Best feature that no other software company has that this company provided, is that the system automatically sends an email 5 days after a customer has left asking for a review from the customer. This is fantastic for us to see how much our customers enjoy using our facilities for there cats. What's also an added bonus is that these reviews can be automatically sent to our website, so new customers can see just what our existing customers think of our cattery.
Technical help is always available, the company is very open to suggestions and any tweeks here or there that we need doing its on them straight away. Fantastic product from a UK company so no more Skype calls through middle of the night to our previous overseas software company if we come across any problems which is a huge bonus for us Revalation Pets are at end of the phone.
Our customers old and new always comment on how professional our company is with the consistant emails they recieve off us, this is down to the great new software we have that basically takes the added stress off us running a busy cattery.

Nice but too expensive

Aug 01, 2014
2/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I own more than 120 unit, price/month is too expensive considering the few clients using it , too bad because the system is very easy to use. At my sign in, i had set 40 units, now i only can use 1... or have to upgrade.
I looked several years for an online booking system including an availabilty calendar, suitable on a boarding kennel, i really dislike monthly fees. So i finally bought a lifetime licence of a kennel software homebased, and a lifetime licence of very very cool and customisable hotel sofware based on my website, the total cost is less than a year of revelation pets fees (120 units)...

Vendor Response

by Revelation Pets on August 01, 2014

Bonjour Christine Thanks for posting the review. I'm sorry that our pricing process didn't match your budget. We believe the pricing is competitive to the majority of our competitors. I checked out the software that you are using and I can see some key differences: 1) The software is installed on your server putting the ownership on your host to backup the database and booking system files - Revelationpets is hosting on Amazon hosting benefiting from their scalability, reliability and backup functionality. 2) You don't benefit from upgrades and security updates as their software is developed - Revelationpets is upgrading all of the time. We are currently implementing our translation module and improving the online booking. Our customers get the latest software as we release it and get to suggest and vote for future changes Thank you for trying Revelationpets and for providing the feedback and if you would like to contact us with any questions, please get in touch.

Capterra-loader

This software is a great value for the money!

May 22, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Number one is the web-based functionality. I can update things on my phone or iPad, and I don't have to lug my laptop around with me. I really like the ability for my customers to be able to set up bookings online, as it frees up my staff's time to take care of our business. I also like the different tracking features, such as vaccines and birthdays. The customer service is excellent, and they are very good about incorporating user feedback into updates.

Cons: There are a few things that I think operate a little clunky (such as blocking off daycare runs when boarding runs are full) and take more clicks than they should.

Always great and quick customer service! I love working with Kate from Revelation Pets.

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and that they are continuously improving and are open to inputs from the users. I love working with them. The software has been getting better with each update.

Cons: I would love to have a credit option. For clients that paid too much and would like that amount to be put towards a future booking. I always worry we will miss it down the road if we just put a note in under the customer.

Overall: organized bookings, daily scheduling of check ins/outs and appointments, etc

customer support is excellent. Software is really good but not perfect.

May 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the customer service and cost the most. Your support team has been helpful, quick in response and nice even when we have silly questions.

Cons: It doesn't do everything I need it too. There are a few more functions I wish it had.

It was hard to learn, I dont think it is intuitive. I still have trouble navigating it.

I often think I'm adding information in the correct place and then I loose the screen.

Overall: It's a path to keeping my business organized

From excellent to amazing!

Jan 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: We have been using Revelation Pets for about 2 and a half years now for our small animal boarding business.
The support has always been very responsive.
They continuously develop new useful features by innovation and listening to their customers.
This software is easy to use and saves a lot of time while giving our own customers a great service too.

Professional, easy to use software - I don't know how we'd manage without it.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Love the calendar feature where you can see all your bookings at a glance and simply slide them about to juggle bookings to different suites.
And the support has been fab - most sensible change suggestions seem to be implemented and very quickly.

Cons: I would like more reporting (e.g. occupancy) and it would be great if it could cover more finance functionality (expenses as well as customer payments)

Very easy to use and helpful support staff

May 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is very user friendly and much easier to work with than our previous software. The team are constantly working on improving functionality in response to customer requests and are very helpful when you contact them.

Cons: I can't think of any cons that bother me, the only thing is the financial reporting isn't as detailed as my previous system but it isn't an issue.

At long last!

May 14, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: literally been search for over 2 years for a online booking system. Revelation pets it it! What struck me first was the "feel" of it. Easy to read, not cluttered. I am in Florida and 90% of my customers are elderly. Though they are working the internet well, I needed something easy for them. This couldn't be easier.

I have tried every program out there, both for pets and and humans. Not one single one would work. The ones that were for pets want 5% of all my bookings price! Since I do boarding that would be a fortune! They mainly bring you customers. I didn't need that, just needed my excisting to be able to book online. The others wouldn't work because I have split hours. Revelation pets is very affordable and split hours isn't an issue.

I also don't have a computer and only use my ipad and smart phone. I love how is comes up on my phone. Very easy to read and use. And when I'm making a booking it doesn't make me get a bunch of info, I don't have time for that!

When I needed help they got back to me ASAP. I look forward to them growing and tweaking some things.

I have almost 4,000 cats in my data base. I am very busy plus work by myself, having people book online is helping greatly. Cuts down on mistakes, not stuck on the phone while with a customer in person, etc. Life for me just got easier! Thank you, Revelation Pets!

This software is a critical component of our day-to-day operations. We love it!

Mar 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software helps with organization so we can spend more time with the dogs and less time on coordination, scheduling, and book keeping. The customer support is also superb!

Cons: It takes just a bit to get customers to learn how to use the on-line booker, but once they get the hang of it it's the best! This is a negligent set back compared to the gain of utilizing the software.

Overall: Saves a lot of time with book keeping and scheduling. Organizational benefits are tremendous!

Absolutely delighted with this system and the customer support has been excellent.

Sep 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was by far the best product we saw on offer. It is very easy to use and the staff have needed minimal training. Best of all is the exceptional customer support. The team there have been so helpful.

Cons: Find the mix of pet types slightly tricky to manage especially when looking at occupancy statistics, but found a work around with the help of the support guys.

Overall: much greater visibility of the diary and bookings plus clearer and consistent client data

Awesome!

Dec 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly, quick response from their customer service, simple and useful report for boarding kennel operational team and owner

Very satisfied!

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I tried so many different software options before finding Revelation Pets. It count my eye with their user friendly and fun interface, I tried using it for 2 weeks, as they offered and loved the experience!
Aside from functionality their customer service is really impressive. I get answers to my questions within max an hour. Plus they do ask for suggestions from clients and implement them immediately.
I find the price very reasonable for what they offer.

Cons: So far are don't have any issues or complaints about the software.
There was a bit of a challenge with discount: you can only apply a certain percentage to the whole bill, not selected items, but you can work around it using "rates" option

Overall: It helped me organize all data I had and helps keeping track of booking and reservations.

Capterra-loader

Great

Dec 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: User friendly, quick response from their customer service, simple and useful report for boarding kennel owner

Capterra-loader

What a relief to have found a system like this.

Oct 16, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the kennel data is in one place and is accessible to all my staff wherever they are. The fact that Kinder Kennels has been able to grow with Revelation Pets makes it very much a partnership.

Overall: Everything is in one place and you can access it from anywhere.

What an amazing booking system.

Mar 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and online booker.

Cons: Should automatically book two cats in same chalet.

Overall: Used a few booking systems in the past but this is by far the best. Easy to use features and very user friendly. Love the online booking facility from our website and Facebook page where customers fill in all their details and submit a request. Support has been brilliant when needed through Kate also with changes being made to suit our needs. Well worth the monthly fee and makes our job so much easier.

Regards

Craig RMC

Customizable to my needs, Constant customer support

May 03, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After two years of trying just about every software on the market, and giving up on everything to just keep our business on paper, we gave a shot to Revelation.

Best choice we ever made. We are a small home kennel, with very specific needs, and needed a software that was flexible. To give an example, our country currency, South Korean Won, is not common, and within a few hours the Revelation Pets team implemented the use of our currency and its lack of use of decimal points.

Just as that issue, they have listened to all our requests and implemented new solutions when needed, or guided us carefully to learning the possible existing ways to do it.

We are able to do bookings from any computer or mobile device, and at any time are able to have access to our occupancy charts, bookings, and even dog information. It has removed the headache of not knowing. The reports are clear and concise, so we can know whats coming up, what we are earning, and other information.

We literally could not run our business now without Revelation Pets. Shindogs Kennel has grown and professionalized, and our customers can tell the difference in the professional manner we work now, thanks to the team at Revelation.

Cheers to all from Busan, South Korea!

Saves us sooooo much time!!!

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does everything for you, invoices, reminders, payment. Really easy to use on laptop or phone.
It saves us time and money

Cons: Customers can only pay 100% via stripe. We take 50% deposit, if our customers had an option to pay 50% it would be great

Just a small biz but this app/program is amazing! Makes running bookings a piece of cake.

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: everything is great with the software, working through how to adapt for training sessions, will let you know

Cons: when you go to sign in and there is a 'remember me' check box, doesn't seem to work as I have to put sign in info in every time

Excellent can't do without Revelation Pets, organises, stores customer details, bookings, etc great!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like, booking system best & calculations of incoming & outgoings payments, also the calendar views of daily dogs arriving and departing!

Cons: When dogs boarding bookings have expired- I'm not able to archive them they stay on my screen.

Couldn't be without it, we implemented this as soon as we moved into the business and it's brilliant

Dec 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy it is to use and the fact it works out the bill for you. I also love the reports I can run so I can see occupancy, payments and sales reports at the touch of a button. My customers love that they can book online and we've had lots of positive reviews that this software takes the business into the modern day era.

Cons: It doesn't have an online payment option that works with our card machine provider but it does link up with quick books so I can send an invoice this way which still works out alright. Whenever I have a question the team come back to me immediately so I don't have anything bad to say about Revelation Pets!

Overall: It helps us to run the briskness efficiently and stay on top of bookings and what is going on on a daily basis.

Capterra-loader

It has helped me a lot to manage my kennel business

May 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and to set up. The customization features to add logo, business name, address, prices and forms of payment make your business look serious.
It's very helpful to have all the features you need in one place to manage kennels's booking and vacancies, customers, pets, vaccines, payments.
Reports are very important for my business because they allow me to keep record of the arrival and departures, dietaries and vaccines notes and overall improve my service.

Cons: I would love to have the PayPal plugin as a payment processor to charge my services with it, lot's of my clients use it

Overall: I've been using this software for several months and now I spend my free time helping more dogs and their owners

up date software as promised.

Jul 15, 2014
3/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: I am pleased with your soft ware however you keep promising more but it seems to take a long time. just basic thinks like editing emails., a calculator for deposits and double booking runs. I dont want to change software but i really feel soon i will have to as i need this to help run the buisness.

Vendor Response

by Revelation Pets on July 15, 2014

Hi Stephanie Thank you for putting up a review. It is really appreciated. The reason why things take so long to update is because we spend a considerable amount of time working on making the system easy. We also do not implement every suggestion. This is because we only want to implement changes that make the biggest difference to the users of revelationpets. For example most computers have a calculator so we wouldn't create one of those. Editing emails is a real challenge as the booking data (like arrival date, etc) in the booking details needs to still look good. From a design perspective this is a real challenge to make it intuitive to the end users to edit I'm sorry that our turn around time is not as fast as for you (and most users) would like, however I hope that you appreciate the ease of use that we make our priority. Many thanks John

Aug 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Migration From Kennelmaster

Aug 05, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Although the RevelationPets software works slightly differently to Kennelmaster and I was initially concerned, now I am really pleased I have transferred. It is fab that I can run RevelationPets from the PC in the cattery, my Mac indoors or my phone when I'm out and about - and the software is so much more modern and convenient! Everything is there on your home screen, nothing is much more than a click or two away, making changes to bookings is really easy/straightforward (I love that you can just drag a booking on the calendar to move it to a different suite) and the emailing out of bookings is a one step process - so quick and easy.

Above all, the support staff at RevelationPets have been fantastic! They have helped me with my migration tactics, explained things about the system that I didn't understand, helped me develop workarounds for some of our specific/peculiar working practices and resolved any problems/issues very quickly (even incorporating changes to the software within a matter of days)! I even had emails from them on Saturday evenings and Sundays!!! I couldn't ask for better! Thank you.

easy & simple to use from the start. and is great and very responsive

Oct 03, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it is so easy to use and very user friendly. the layout is perfect, just loved it from the start, good job Revelation Pets.

Fantastic and Customer support is amazing

Mar 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and less printing, saves me a lot of money overall. I have more time on my hands now to spend with my clients' doggies, which makes me a much better facility. I can still go on holiday and use my program and it is easy enough for my staff to use as well. Most of my staff aren't computer literate, but they find it simple and easy to use.
I would recommend this program to any Kennel Owners, it makes your life so much easier and gives you a lot of time away from the Computer.

Cons: Appointments should appear on the Kennel Sheet as the staff require this to know what to do and when to do this.

Very happy so far, made running our pet hotel much easier and more professional.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Having all our clients information in one place, being able to easily allocate kennels and clients to make online bookings.

Cons: There is nothing I don't like about this software. Very happy with all aspects of soft ware would highly recommend.