# Revelation Pets Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Revelation Pets the right Kennel solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129314/Revelation-Pets/reviews --- Revelation Pets 4.8 (176) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Revelation Pets Ease of use 4.8 Customer Service 4.9 ## Pros and Cons in Reviews KH Kristie H kennel and dog daycare ownerRetail, 2 - 10 employeesUsed the software for: More than 2 years. “We love how easy it is for clients to book in and to choose the times that suit them.“ November 29, 2022 TS Tim S OwnerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Duplicate accounts means the system doesn't accept duplicate emails, so you have to go hunting for the reason why.“ November 29, 2022 Sv Sara v OwnerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “After some frustrating conversations with other companies I chose Revolution Pets, and I look forward to using it every day!My clients like it as they find it easy to use.“ November 29, 2022 LT Lisa T OwnerVeterinary, 2 - 10 employeesUsed the software for: Less than 6 months. “pictures don't post correctly if I do it from my laptop“ October 25, 2022 KS Kelly S Business ownerVeterinary, 2 - 10 employeesUsed the software for: More than 2 years. “Any issues I have had or been unsure how to do something, someone has always been super helpful by email“ November 29, 2022 LW Lisa W Business ownerHospitality, 2 - 10 employeesUsed the software for: 6-12 months. “I didn't like how the price kept creeping up and up.“ August 26, 2022 Crystal F Vet tech Veterinary, 11 - 50 employeesUsed the software for: 6-12 months. “what i loved most about this software that’s how user-friendly it was and efficient for clients to use and book boarding and daycare visits and appointments.“ December 1, 2020 SL Stephanie L ownerConsumer Services, 2 - 10 employeesUsed the software for: 1-2 years. “This potentially cost us thousands of dollars.“ June 11, 2021 ## Showing most helpful reviews Showing 1-25 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use James D. Investor Telecommunications Used the software for: 1-2 years ### "Great features, support and development" January 27, 2019 5.0 Automation of bookings saves us a lot of time. Payment processing saves time and helps us report. Professional experience for our customers. Record keeping and security checks. etc. Ensures that pets are all up to date on vaccinations. Pros ease of use. Good elegant design both technically and human interface. Good integration. Good software development path with new features being added. Cons I'd like the Credit card/Stripe integration to be a bit neater. I find it a little confusing. sometimes it is not obvious if your payment has gone through. Same for refunds. Stripe and can become out of sync if you do a refund on the stripe console for example you have to replicate it in rev pets. When taking payment it is not always obvious that payment has been sucesful so I have to go into the stripe console to check. The payment options in the drop down list could do with refining e.g. credit card, debit card and stripe. I have been caught our and clicked on credit card when I should have selected stripe. Review Source KH Kristie H. kennel and dog daycare owner Retail Used the software for: 2+ years ### "Used for years, absolutely no plans to change" November 29, 2022 4.0 Pros We love how easy it is for clients to book in and to choose the times that suit them. We love that all payments are made through the system as it saves us so much admin time! Cons The appointments system - it seems impossible to use for what we want Alternatives considered [Pawfinity](https://www.capterra.com/p/142461/Pawfinity/) Reason for choosing Revelation Pets Customisable drop off and collection timesPrice Review Source VR Verified Reviewer owner Consumer Services Used the software for: 1-2 years ### "Probably lost thousands of dollars...will never know for sure" June 11, 2021 1.0 It got the job done for starting up when we didn't have much money coming in, but switch as soon as you can. Pros Price point and the trial got us in the door. It did the trick when we were very small, but once we went of 25 dogs the bugs and workarounds were no longer worth the lower cost. Cons So there are A LOT of bugs. The most impactful one was that for a period, some of our recurring reservations disappeared after the fact and there was no way of recovering that information or knowing how many dogs this happened with. This potentially cost us thousands of dollars. The customer service was very blasé about it. You would think they could offer some compensation like a refund for their software or something. There were many other inconveniences, but this was the biggest issue. They addressed a lot of the minor bugs in a timely manner, but we were told upon joining that they would soon offer the ability for us to sell and keep track of both half-day and full-day reservations, which never happened. We tried keeping track of this manually, but it resulted in spending hours on this because we have different employees checking in or out. This might work for an in home operation with just a few regulars, but not for us. They were recently bought out by gingr, who told us they are not going to be doing any new features. I think the clientele will be switched over to gingr, which we now use and is so far much better. More expensive though. Review Source HK Helen K. Manager Hospitality Used the software for: 6-12 months ### "Revelation Pets Boarding Software" July 10, 2019 5.0 I am so glad I switched from my old provider to this one. I thought my previous provider was good but this has far out weighed the expectations I had at the start - it has a neat, clean and tidy appearance. It is specifically for boarding animals which is brilliant. The team take on board suggestions and try their best to help and sort out any problems. Pros The ease at which it can be accessed from ipad, laptop and phone from anywhere with wifi. The ease of creating an invoice and sending it to a customer. The variety of reports that can be created. Individual Pet profile for boarding animals. If there is a problem then the Rev pet staff get back in contact quickly. The use of vaccination information is an excellent feature and related reports and how this can be integrated into communications with guests. The use of electronic payments for things like deposits and appointments. the appearance is clean and slimline and looks very professional. I like that the rev pets team are willing to listen and take onboard improvement suggestions and are continually striving to improve their product Cons it is still being improved and just a few little things need to be quickly ironed out such as the available appointment times being specific not just general. a few things can only be updated by the admin once a pet profile has been set up eg adding a vet details Alternatives considered [PetLinx](https://www.capterra.com/p/92865/PetLinx/) Reason for choosing Revelation Pets the free trial helped as I could put into practice and see how it ran - value for money and the initial contact was made a human and the discussions led to its uptake Switched from [Beds24](https://www.capterra.com/p/123511/Beds24-com/) beds24 is for hotels that look after humans this one is specific to pets Review Source Justin M. Co-Owner Used the software for: 6-12 months ### "This software is a great value for the money!" May 22, 2018 5.0 Pros Number one is the web-based functionality. I can update things on my phone or iPad, and I don't have to lug my laptop around with me. I really like the ability for my customers to be able to set up bookings online, as it frees up my staff's time to take care of our business. I also like the different tracking features, such as vaccines and birthdays. The customer service is excellent, and they are very good about incorporating user feedback into updates. Cons There are a few things that I think operate a little clunky (such as blocking off daycare runs when boarding runs are full) and take more clicks than they should. Review Source Yuniati S. Co-Owner Used the software for: 2+ years ### "Great" December 15, 2017 5.0 Pros User friendly, quick response from their customer service, simple and useful report for boarding kennel owner Review Source Crystal F. Vet tech Veterinary Used the software for: 6-12 months ### "Revelation Pets" December 1, 2020 5.0 My overall experience with revelation pet was very positive I thought that it Inc. efficient and effective communication between clients during boarding and daycare visits. Pros what i loved most about this software that’s how user-friendly it was and efficient for clients to use and book boarding and daycare visits and appointments. Cons what I like least about the software was some of the formatting however once you got used to it it was easy to maneuver Review Source Anna S. Manager and Trainer Used the software for: 1-2 years ### "What a relief to have found a system like this." October 16, 2017 5.0 Everything is in one place and you can access it from anywhere. Pros All the kennel data is in one place and is accessible to all my staff wherever they are. The fact that Kinder Kennels has been able to grow with makes it very much a partnership. Review Source Emmily B. ETL Analyst Insurance Used the software for: Less than 6 months ### "Completely automated our business. " June 1, 2018 5.0 Saved time. Allows us to track bookings so we can make business decisions. Allows customers to book online instead of calling us. It is amazing all around and has automated many of our processes that took hours in the past, such as vaccine and birthday tracking. Pros Customer service responds instantly and solves all issues and helps to come up with creative solutions. Love the ease of use and the modern design. Cons We do wish it had more POS functionality. Hopefully will be adding Square POS which is a bit stronger than their current Square integration. Review Source Daniel Alejandro A. Ingeniero senior de ventas Hidraulica y Neumatica Consumer Services Used the software for: Less than 6 months ### "Revelation pets, the best animal care" January 24, 2019 5.0 I love it because I have been able to organize the medical appointments and medication notes of my two pets. It warns me when I have to take them to control and at what time it's time for the medication. excellent application. Pros What I like most about this application is its simple way of scheduling medical appointments for the control of your pet, additional, you can leave notes of how you want to attend your pet and the hours in which you should eat and what you should eat. is a very complete apication in order to maintain control of your medical history Cons everything is perfect with this application, it is very easy to use and the benefits it gives you are incredible Review Source AH Ashley H. Owner/operator Hospitality Used the software for: 2+ years ### "Comprehensive, user-friendly, problem solving software" October 2, 2018 5.0 We have been able to decrease the amount of time we need to spend in the office by using the automated features, like vaccine expiry alerts, booking reminder emails, and online booking. When we first started using Revelation in July 2014, as a small, 6-run kennel, it was the perfect software for us. We have grown over the years and Revelation has kept right up with us. It is still the best software for our 25-run kennel and will continue to be the perfect fit for us as we grow. Pros As I was trying to think of what I love best about this software, I realized it really is the MVP of our kennel and we would be terribly lost without it. It is easy to use, can be customized for any sized business, and the support is amazing. My (very) technologically challenged assistant is able to use Revelation with minimal frustration. Cons There isn't anything I dislike about this software. Review Source OB Oana B. Director Facilities Services Used the software for: 1-2 years ### "Excellent software" May 13, 2019 5.0 I am finding it so much easier to get everything organised from pets vaccinations, personal details, medical notes etc. Also I love the various different reports (sales, payments, outstanding payments, occupancy). It’s just brilliant! Also, sending end of year/end of quarter reports to the accountant takes literally seconds and it used to take me a couple of days to put it all in an excel spreadsheet. Pros The fact that it’s being permanently improved and updated. Customer service is second to none. There is huge amount of support from . It has so many different super useful features that it’s difficult to name just one. A real life saver and a joy to work with. Cons I wouldn’t be able to name any cons, I find it amazing. Review Source JL Jess L. Director Used the software for: 1-2 years ### "Fantastic Software!" October 4, 2016 5.0 is a great and easy to use booking system - even my mum can use it! I love how myself and team can access the program from any device and at any time, and the ability for my clients to book online at any time is one of my favourite features. They are always quick to respond to my emails and add my feedback to their updates. I'd highly recommend Revelation Pets to anyone new to the boarding world or anyone looking for new software. Pros The dashboard, online booking widget, accessibility anytime on any gadget (including Apple) and the quick and friendly support. I like how clear and easy to see all the information is to use and how you can add a photo to each pets' profile. Cons The way the session times out and you have to log back in. Working with animals means you don't sit at a computer all day. When people call to book it takes time to log back in. Review Source KF Kelly F. Animal behaviourist Veterinary Used the software for: 2+ years ### "Great product. Easy to use and quick, friendly customer service. " June 11, 2018 5.0 Great price and easy to use Pros The ease of use- it's quick and easy to teach new staff how to use the system. Very user friendly. Also love the customer service. Emails are responded to quickly and every effort is made to correct issues. Creators are very open to suggestions for improvement and often implement suggestions when they do updates. Great product. Cons No real issues here- all around great program. Improvements have been made in payment options and customization of the program. Creators always seem to strive to make the users happy and modify the program as needed. Review Source JP Janelle P. Co-Founder Consumer Services Used the software for: Less than 6 months ### "Easy to use, loaded with features. Sweet relief that I have finally found "the one"." January 19, 2018 5.0 Confidence in moving forward with a system that we know will more than adequately support our upcoming new business. Pros This system is amazing already after a day of trialing it for our upcoming new business we are sold. We are opening a cat exclusive hotel this year. I have been working in the industry for a few years now and watched my previous employer develop an operating system for her cattery, I now view decent software as essential in this business since seeing what it can do for freeing up time and appearing professional to clients. We decided we wanted a system that was easy to navigate, and that allowed an online booking and payment portal from the get go. During our market research a third of respondents said they wanted to book and pay online, so it is important we deliver, as this may mean the difference between gaining a new customer or them going elsewhere. The review platform and Facebook booking widget are just amazing additions we were not expecting to find. Also the manner in how you can tailor everything word wise, is awesome. I have trialed a few kennel software systems and this is by far the best I've seen. Glad to be here. We expect to be clients for a long time. Review Source TH Tracy H. Owner Accounting Used the software for: Less than 6 months ### "Highly recommend!" September 30, 2019 5.0 We have been able to easily add customers and bookings. We love the home page where you can see what is happening today and with one click see what is happening tomorrow or the next day or yesterday or the day before. The calendar feature is terrific because you can see the whole month and which dog is where and for how long when you are deciding where to put dogs. There are several ways to customize or organize your customers, rates, and reports. You can give discounts and beat of all, it is so easy to make changes and navigate around in the software. Pros It is very user friendly. We were able to start using it and booking the same day we purchased it. Our customers say it is good as well when they book online. We have used it daily for two months. Cons We use an I pad at our counter and when we click on the customer to see the options, the “view booking” line in the drop down menu is small and can sometimes have to be touched a couple times before it goes. Reason for choosing Revelation Pets It is a good price and seemed to be the most connected to how a kennel really runs. Review Source JB Jenny B. Owner/Manager Ranching Used the software for: 2+ years ### "Brilliant!" January 30, 2019 5.0 Really easy to use and the customer service is always fantastic and with a super quick response. I would want to use any other software. Thank you. Pros We have used this software from the beginning of our business back in 2015. I find it easy to use and navigate. The layout is really good too. Cons It took me a while to navigate the new layout from the old one but once I got the hang of it, it was fine. It would be helpful to be able to book 2 pets in one kennel together but from 2 different customers. Review Source CM Carole M. Business Owner Consumer Services Used the software for: 6-12 months ### "make life easy- use Revelation Pets Software" April 10, 2017 5.0 I opened our luxury cat resort last October, after researching available software and talking to other users I decided to go with . The support has been amazing, they are very quick and easy to deal with over email, considering the time differences, and nothing has been too much trouble to twerk or fix. The software is very easy to set up and use and saves me heaps of time- I use Revelation Pets on my computer/laptop as well as my iPhone and iPad when I am off site. I love the email reminders for clients and the ease of loading reviews onto the website. I would highly recommend anyone who is thinking of using them for their business to get started now, and I'm only too happy to answer any questions if you are sitting on the fence:) Carole (Whiskers & Paws-Luxury Cat Resort-New Zealand) Pros Cloud based and very easy to use, saves a lot of paperwork:) Cons None that I can see:) Review Source RR Russell R. Owner and Senior Trainer Used the software for: 1-2 years ### "LOVE this Software!" March 14, 2018 5.0 Pros It's simple to setup, and even easier to use. Loaded with functions, and the team are constantly looking to update and improve it. Personally, the tracking of dogs in/out and having a simple calendar function that syncs with mine, rocks my world. It makes the whole operation look and feel more professional. Cons Not a lot to be honest. Each user could no doubt highlight 1 or 2 things they would like to see included in the software which are personal to themselves, or their own business - which may not be useful to anyone else per say! Review Source FS Fernando S. Owner Used the software for: 1-2 years ### "It has been great untill now, it is a great help to my business" May 24, 2018 4.0 Every customer is charged, no more forgotten payment. Pros The daycare booking!!! that is my core business, I justo love it. And the fact I can do everything in the tablet or phone is simply wonderful. Cons I can´t book several hotel days for the same month and customer (similar as daycare booking). I have several clients that work in the aviation, and they give me the hotel schedule for the intire month, it would be great if I can book the hotel as I make in the daycare... it would be easier when i send the value to customer Review Source LD Lindsey D. Owner Hospitality Used the software for: 6-12 months ### "Game changing product" July 31, 2019 5.0 Any issues we have had (and there have been very very few) has responded and fixed it immediately. Very very happy with the customer service. Great program!! Pros It’s so easy to use. Organizes our team so well. We all have the app on our phones so we can check on the number of dogs coming and going etc anytime! Cons When clients try to book in for a longer time period and one day is completely booked up, it won’t let them know what day, it just says the whole booking length is unavailable. Review Source LB Louise B. Business owner Veterinary Used the software for: 6-12 months ### "Perfect for our needs!" February 21, 2019 5.0 I find very easy to use and much easier and more reliable to keep track of bookings than our old physical diary! Pros I love that the software fits our needs as a kennels daycare and training facility. The activity page and booking widget is a great interactive tool to share with our customers. The team are constantly updating and evolving the software and are very responsive to queries and ideas. Cons Very niche issue! Our boarding kennel charges are per 24 hours rather than day or night rates. Having this as an option and they systems automatically adding an extra charge for stays over 24 hours would make it perfect for us! But it is a very minor issues! Review Source SB Stephanie B. Manager Recreational Facilities and Services Used the software for: 1-2 years ### "After more than a year in, we are still very glad we switched!" January 16, 2019 5.0 These folks are dedicated to their business, and it shows. Pricing is fair, service is excellent and relevant, and the product continues to mature. It is feature rich and easy to use and really is a productivity tool and best of all it helps make us look more professional to our clients too. Well done Revelation coders, support and management !! Pros logical processes continually improving and adding features, often based on user requests great support and training videos Cons nothing we can think of! only that we didnt get it sooner. Review Source MM Mike M. Proprietor Used the software for: 2+ years ### "From excellent to amazing!" January 4, 2017 5.0 We have been using for about 2 and a half years now for our small animal boarding business. The support has always been very responsive. They continuously develop new useful features by innovation and listening to their customers. This software is easy to use and saves a lot of time while giving our own customers a great service too. Review Source LP Lynne P. Owner Used the software for: 1-2 years ### "Very easy to use and helpful support staff" May 8, 2018 5.0 Pros The software is very user friendly and much easier to work with than our previous software. The team are constantly working on improving functionality in response to customer requests and are very helpful when you contact them. Cons I can't think of any cons that bother me, the only thing is the financial reporting isn't as detailed as my previous system but it isn't an issue. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.