# Page 3 | Revelation Pets Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Revelation Pets the right Pet Grooming solution for you? Explore 176 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129314/Revelation-Pets/reviews --- Revelation Pets 4.8 (176) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Revelation Pets ## Showing most helpful reviews Showing 51-75 of 176 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NM Nicholas M. Co-founder and CFO Civic & Social Organization Used the software for: 2+ years ### "Woodrock Animal Rescue review" March 13, 2017 5.0 Exceptional support and improvements since we started. We still have a problem with the accounting side regarding invoicing (accrual basis versus payments basis and payments in advance). In terms of generally accepted acoounting principles we have to account on an accrual basis and payments received in advance are to be treated as a liability and not income. We also have trouble reporting on invoicing for a specific period (invoicing for that period of bookings) as opposed to the booking report. Also the booking report does not give totals and exporting to excel does not allow us to autosum due to our different currency. Pros simplicity and clarity Cons accounting side is not on par with the rest of the software Review Source SM Simone M. Manager Hospitality Used the software for: 2+ years ### "Very progressive program" November 29, 2018 5.0 Customer support is second to none. The support team are really progressive and open to all feedback. If the program doesn't have what you need, its highly likely they will build it for you Pros The online booker making it so much easier to capture the information and have client book for themselves. Saves time for my staff and call centre. I can access and assess from where ever I am to making staffing decisions based on occupancy. I can tell where my outstanding payments are and chase them up as needed Cons It likes to log me out overnight though the credentials have been saved Review Source MH Miki H. Owner Used the software for: 2+ years ### "I have been using Revelation Pets for two years and have never had to look for something better. " June 6, 2017 5.0 Pros Their customer service cannot be be praised enough. They are very accomodating and responsive. We have grown alongside each other, and they have addresses all of our suggestions for improvement and have adjusted their systems in a timely manner when possible. Cons Would love if they were able to partner with QuickBooks for seamless bookkeeping. Would also love to see the pet vaccinations use a hide field function for users so there aren't so many visible choices when entering records. Review Source CK Charlotte K. Owner Used the software for: 2+ years ### "Couldn't live without it!" May 4, 2018 5.0 I've gained alot more free time in my day, my customers are happy, and my business runs smoothly! Pros Customer service is top notch, set up is very easy, and duplicate reservations are just one click away. This software is very easy to understand and I can customize my screens to what works best for my business. Online reservations are smooth and my customers love it! Cons There is nothing that I dislike about using this software or dealing with customer service. It works for me and I'll continue using it. Review Source L"S Leanne "Ann" S. Owner/Operator Consumer Services Used the software for: 1-2 years ### "When my original software company folded they suggested Revelation Pet and I am forever thankful!" September 1, 2017 5.0 More free time to do other work! The ability to print a deposit list directly from Discharges is wonderful. Pros As an adult who did not grow up in the computer era, even I find this program to be extremely user friendly. I was able to set up the runs to exactly fit our outlay; the Booking feature is easy and fast; and the customer support (when I get confused or have a problem) is perhaps the best of any company I have dealt with. Cons Any issues that I have had and "wishes for" have been taken care of in each update. My least favorite aspect of this software is the length of time that that it takes to go from Bookings to Account, but that is minor. Review Source VE Val E. Proprietor Hospitality Used the software for: 2+ years ### "First class service" July 16, 2019 5.0 First class service from first class folks. Pros Easy to follow screens. No training required. Very approachable folks. Web based so access anywhere anytime and on anything. Cons Nothing negative to say. Any issues have been solved very quickly. Reason for choosing Revelation Pets Web based and excellent customer feedback Review Source MV Mary-Anne V. owner Used the software for: 2+ years ### "I absolutely love this software. Easy for my customers and easy for me. Gives me more time for dogs." July 26, 2018 5.0 This software is an incredible tool for online booking. I can't imagine my business running as smoothly and effeciently without it Pros Online booking and how easy it is for customers. Schedule is organized and laid out perfectly. Payment reports are convenient for bookkeeping. Customer service is quick and friendly Cons Printing the morning booking confirmations take too many steps to get done the night before. I wish there was a way for a customer to cancel online Review Source SM Sue M. Proprietor Used the software for: 2+ years ### "Easy to use, had loads of great features " September 28, 2017 5.0 Pros Boarding cards that you can have pets photo on. (Customers like that too. ) Occupancy report. Money due report. Split bookings in pens. Easy to e mail customer now can also SMS them. Cons Would like to see a months view at a time on the runs page. I think I can only get up to about two weeks st moment Review Source Response from Gingr October 3, 2017 Thank you so much for your review and we are introducing a 3 month view calendar with our next upgrade due on 14th October 2017 so I hope you will be pleased with it! MW Marie W. Cattery owner Veterinary Used the software for: 2+ years ### "A perfect product for our cattery" July 25, 2017 5.0 Time saving Professional looking Keeping info in one place Pros Customer support is excellent , always scores high on my book. The software allows our full days and half day fees. Professionally looking Reminders to customers reflects well on us too.customers can automatically review after being prompted by RP Cons Having to print off daily booking confirmations for our use would be good to print multiple at one go Review Source CR Christine R. Administrator Used the software for: ### "Nice but too expensive" August 1, 2014 2.0 I own more than 120 unit, price/month is too expensive considering the few clients using it , too bad because the system is very easy to use. At my sign in, i had set 40 units, now i only can use 1... or have to upgrade. I looked several years for an online booking system including an availabilty calendar, suitable on a boarding kennel, i really dislike monthly fees. So i finally bought a lifetime licence of a kennel software homebased, and a lifetime licence of very very cool and customisable hotel sofware based on my website, the total cost is less than a year of revelation pets fees (120 units)... Review Source Response from Gingr August 1, 2014 Bonjour Christine Thanks for posting the review. I'm sorry that our pricing process didn't match your budget. We believe the pricing is competitive to the majority of our competitors. I checked out the software that you are using and I can see some key differences: 1) The software is installed on your server putting the ownership on your host to backup the database and booking system files - Revelationpets is hosting on Amazon hosting benefiting from their scalability, reliability and backup functionality. 2) You don't benefit from upgrades and security updates as their software is developed - Revelationpets is upgrading all of the time. We are currently implementing our translation module and improving the online booking. Our customers get the latest software as we release it and get to suggest and vote for future changes Thank you for trying Revelationpets and for providing the feedback and if you would like to contact us with any questions, please get in touch. RM Rebecca M. Cattery owner Used the software for: ### "Fantastic Cattery Software" August 14, 2015 5.0 Have used other cattery software for 4yrs but it was just so complicated to use on a day to day basis whilst running a busy cattery. Came across Revalation Pets whilst searching for another software supplier to use and within hours of viewing and trying out the software we knew this was what we needed. Very simple to add bookings to the system, click of a button and a booking confirmation email is sent, automatically sends booking reminders 7 days and 2 days before a customer is due in. Best feature that no other software company has that this company provided, is that the system automatically sends an email 5 days after a customer has left asking for a review from the customer. This is fantastic for us to see how much our customers enjoy using our facilities for there cats. What's also an added bonus is that these reviews can be automatically sent to our website, so new customers can see just what our existing customers think of our cattery. Technical help is always available, the company is very open to suggestions and any tweeks here or there that we need doing its on them straight away. Fantastic product from a UK company so no more Skype calls through middle of the night to our previous overseas software company if we come across any problems which is a huge bonus for us Revalation Pets are at end of the phone. Our customers old and new always comment on how professional our company is with the consistant emails they recieve off us, this is down to the great new software we have that basically takes the added stress off us running a busy cattery. Review Source CM Caroline M. Owner Retail Used the software for: ### "Fabulous - took the pressure of sorting Xmas bookings away completely" October 3, 2017 5.0 To see at a glance how many dogs are in over Xmas holidays and other busy times instead of having to manually key each one in is fantastic. Pros At a glance I can see how many dogs are in and how many runs I have available at busy times Xmas, Easter, school holidays etc. We used to run a manual diary which is fine in quiet times but a nightmare at Xmas - thank you! The reason I bought it was because we were away overseas with friends Martyn and Lisa from Wags in Levin NZ and Lisa was doing all her bookings on her phone while we were away and knew exactly what was happening in her business! Cons I do find it hard to just add a vaccination sometimes but I am probably doing it the hard way - I seem to get into a pet screen which isn't the main screen and it doesn't give me the vaccination option. I am only learning so I am sure it is not the system :) Review Source BS Betsy S. Owner Retail Used the software for: 1-2 years ### "Awesome product!" February 13, 2017 5.0 I switched to RevPets this last year at our boarding & daycare business, and I am so glad that I did. The system is easy to use, has all the features that I need and the customer service is top notch. If there is anything that you are having trouble with, or would like to see a new feature that would help you run more smoothly, they are on top of it. New features are released a few times a year, as they are working to continuously improve their product. I would recommend Revelation Pets to anyone looking for new software to run their pet business! Pros ease of use Cons it is not able to integrate into QuickBooks for payment tracking etc. Review Source GP Gabriela P. Director Hospitality Used the software for: 2+ years ### "I love Revelation Pets! " November 15, 2018 5.0 I love Revelation Pets! It is a very complete booking system, for all pet related services. I especially love the fact that the Revelation Pets team is constantly working on improving it and listen to their clients request to adapt as much as possible to their needs. The customer service is amazing, super responsive and friendly. Pros The Customer Support is really quick and helpful Cons Nothing springs to mind as they try their best Review Source jM jena M. kennel owner Used the software for: 2+ years ### "have always loved using rev pets. " February 19, 2018 5.0 Pros the company responds quickly to any questions or concerns. and they like your feedback and continually improve their system. I also love how easy it is to use. Cons I believe client text reminders are a separate charge. and we dont do a lot of baths so I am not sure how this may work better for people who have to manage grooming and boarding Review Source HC Helen C. Owner and Trainer Veterinary Used the software for: 2+ years ### "Good Dog" November 28, 2018 5.0 Very prompt customer service. Pros Thank you for your help in always improving your already good program. Your kennel program helps us be efficient with our time, manage our clientele (two legged and 4 legged), and enable us to provide safety for our employees and clients. Cons The Daycare sign up on-line has been a bit challenging for some of my clients. Review Source LR Lottie R. Owner Consumer Services Used the software for: 1-2 years ### "Great Customer Service " February 19, 2019 5.0 I have little to no admin due to customers entering all the information themselves and inputting booking requests. It gives me more time to do my actual job! Pros Being able to contact someone directly about suggested changes and/or problems. Cons The software isn’t set up to enable adding/deleting/changing fields. It can take a while to get to know the different aspects of the system - ie the different types of system generated emails and where information that you input appears to the end user. Review Source EP Eva P. owner Used the software for: 1-2 years ### "Always great and quick customer service! I love working with Kate from Revelation Pets. " June 21, 2018 5.0 organized bookings, daily scheduling of check ins/outs and appointments, etc Pros Ease of use and that they are continuously improving and are open to inputs from the users. I love working with them. The software has been getting better with each update. Cons I would love to have a credit option. For clients that paid too much and would like that amount to be put towards a future booking. I always worry we will miss it down the road if we just put a note in under the customer. Review Source LH Lisa H. Owner Used the software for: 1-2 years ### "customer support is excellent. Software is really good but not perfect. " May 10, 2017 4.0 It's a path to keeping my business organized Pros I like the customer service and cost the most. Your support team has been helpful, quick in response and nice even when we have silly questions. Cons It doesn't do everything I need it too. There are a few more functions I wish it had. It was hard to learn, I dont think it is intuitive. I still have trouble navigating it. I often think I'm adding information in the correct place and then I loose the screen. Review Source MP Melanie P. Director Veterinary Used the software for: 1-2 years ### "Amazing Pet Boarding software" September 18, 2018 5.0 Revelation pets has taken away the paper work for each customer which was time consuming. You open the software and all the information for that day is in front of you immediately. You can add information to customers notes straight away like new medication or food preference this is very helpful for the running of the cattery. Pros I just love Revelation Pets software it is very easy to set up. You can just keep everything up to date all the time very quickly. Cons There is Absolutely Nothing at all to dislike. Review Source TH Teresa H. Proprietor Used the software for: 1-2 years ### "Professional, easy to use software - I don't know how we'd manage without it." July 19, 2017 5.0 Pros Love the calendar feature where you can see all your bookings at a glance and simply slide them about to juggle bookings to different suites. And the support has been fab - most sensible change suggestions seem to be implemented and very quickly. Cons I would like more reporting (e.g. occupancy) and it would be great if it could cover more finance functionality (expenses as well as customer payments) Review Source AG Angie G. Co-Owner Consumer Services Used the software for: 1-2 years ### "The Critter Cradle" October 1, 2018 5.0 Pros This software is incredibly user friendly. We have only been in business for a year, and we have used this and only this software for our appointments. From the moment that we signed on to use the trial, we knew that this was the software we needed to use to help us be organized and successful. We love Revelation Pets! Cons There is not one thing that we don't like about this software! Review Source PAA Pedro Arturo A. Guía de Aviturismo Used the software for: Less than 6 months ### "It has helped me a lot to manage my kennel business" May 21, 2018 5.0 I've been using this software for several months and now I spend my free time helping more dogs and their owners Pros It's very easy to use and to set up. The customization features to add logo, business name, address, prices and forms of payment make your business look serious. It's very helpful to have all the features you need in one place to manage kennels's booking and vacancies, customers, pets, vaccines, payments. Reports are very important for my business because they allow me to keep record of the arrival and departures, dietaries and vaccines notes and overall improve my service. Cons I would love to have the PayPal plugin as a payment processor to charge my services with it, lot's of my clients use it Review Source SB Susan B. The Smitten Kitten Cat Resort & Spa Used the software for: ### "At long last!" May 14, 2014 5.0 literally been search for over 2 years for a online booking system. Revelation pets it it! What struck me first was the "feel" of it. Easy to read, not cluttered. I am in Florida and 90% of my customers are elderly. Though they are working the internet well, I needed something easy for them. This couldn't be easier. I have tried every program out there, both for pets and and humans. Not one single one would work. The ones that were for pets want 5% of all my bookings price! Since I do boarding that would be a fortune! They mainly bring you customers. I didn't need that, just needed my excisting to be able to book online. The others wouldn't work because I have split hours. Revelation pets is very affordable and split hours isn't an issue. I also don't have a computer and only use my ipad and smart phone. I love how is comes up on my phone. Very easy to read and use. And when I'm making a booking it doesn't make me get a bunch of info, I don't have time for that! When I needed help they got back to me ASAP. I look forward to them growing and tweaking some things. I have almost 4,000 cats in my data base. I am very busy plus work by myself, having people book online is helping greatly. Cuts down on mistakes, not stuck on the phone while with a customer in person, etc. Life for me just got easier! Thank you, Revelation Pets! Review Source GE Gonzalo E. Administration manager Recreational Facilities and Services Used the software for: 2+ years ### "The best kennel administration software" November 26, 2018 5.0 Almost all our administration issues in one place Pros All. Is really fantastic and easy to use Cons It has some detail to improve but they are making improvements all the time Review Source Talk to a Capterra advisor for free and get results within 15 minutes.