---
title: "MailArchiva Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about MailArchiva Software - reviews, pricing plans, popular comparisons to other Email Management products and more."
source_url: "https://www.capterra.com/p/129318/MailArchiva/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 MailArchiva Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)

MailArchiva

## What is MailArchiva?

MailArchiva is a popular email archiving and email discovery server for companies. It meets your email archiving regulatory requirements (Sarbanes Oxley, Gramm-Leach Bliley and the Freedom of Information Acts) and is used by thousands of companies, educational institutions, NGO's and government agencies world-wide. The product is an enterprise grade solution that scales from fifteen mailboxes to sixty thousand and beyond, It is compatible with a wide range of mail servers and storage devices.

## What is MailArchiva used for?

[Email Archiving](https://www.capterra.com/email-archiving-software/)[Archiving](https://www.capterra.com/archiving-software/)[Email Management](https://www.capterra.com/email-management-software/)

Top alternative

Featured

Starting price

$345.6

Per User, One Time

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for MailArchiva?[Manage this product listing](https://www.g2.com/products/mailarchiva/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### MailArchiva

0.0

VS.

[5.0 (20)](https://www.capterra.com/p/218859/Trustifi/#reviews)

Starting Price

$345.6

Per User, One Time

Starting Price

$6

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

0.0 (0)

Ease Of Use

4.8 (20)

Value For Money

0.0 (0)

Value For Money

4.9 (20)

Customer Service

0.0 (0)

Customer Service

4.9 (19)

## MailArchiva alternatives

[0.0](https://www.capterra.com/p/187322/RecoveryManager-Plus/#reviews)

Starting price

$475.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

0%

of reviewers

rated it above 4 stars

[ArcTitan Email Archiving](https://www.capterra.com/p/168612/ArcTitan/)

[4.7 (20)](https://www.capterra.com/p/168612/ArcTitan/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/168612/ArcTitan/)

[Email Manager for Microsoft 365](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/)

[4.7 (21)](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/216430/Email-Manager-for-Microsoft-365/)

[Sharp Archive](https://www.capterra.com/p/250267/Sharp-Archive/)

[4.6 (16)](https://www.capterra.com/p/250267/Sharp-Archive/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/250267/Sharp-Archive/)

[View all alternatives](https://www.capterra.com/p/129318/MailArchiva/alternatives/)

## FAQs about MailArchiva

Overview

### What company size and specific industries is MailArchiva built for?

MailArchiva is designed for medium and large businesses that need email archiving and backup support. It suits organizations that manage heavy incoming and outgoing email traffic and need to export email content to PDF files while separating relevant from irrelevant documents.

Features and Usability

### What are the key features of MailArchiva?

MailArchiva offers email archiving and retention, email monitoring, and eDiscovery for managing stored messages and legal discovery needs. It also includes full text search, indexing, tagging, and search/filter tools, plus audit trail, audit management, role-based permissions, encryption, compliance management, and reporting and analytics.

Getting Started and Support

### What training and onboarding options does MailArchiva offer?

MailArchiva provides in person training, documentation, and videos to help teams get started. In person training can support guided setup and instruction, documentation offers written reference material for ongoing use, and videos provide a visual format for learning key features and workflows.

Getting Started and Support

### What customer support options does MailArchiva offer?

MailArchiva provides email/help desk support, FAQ/forum resources, a knowledge base, phone support, and 24/7 live rep assistance. No reviewer feedback on support experience is available, so support quality, response speed, and helpfulness cannot be characterized from user comments.

## Features

AI summary

Based on 17,634 Email Management reviews

Capterra reviewers highlight these as the features buyers care about most when choosing email management software:

-   **Inbox Management** (**54%** of reviewers rated this feature as critical)
-   **Search/Filter** (**42%**)
-   **Email Tracking** (**45%**)

MailArchiva includes **Search/Filter**, which helps users quickly find messages and narrow down large volumes of email. However, it does not offer **Inbox Management** or **Email Tracking**. Instead, it provides **Email Monitoring** (**46%**), a related feature that reviewers also rate highly. Together, these capabilities help businesses maintain visibility into email activity and find important communications faster, giving teams better control over message oversight and retrieval.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

API

Application programming interface that allows for integration with other systems/databases

Archiving & Retention

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Audit Trail

A record of all activities within the system, including user access, changes made, etc.

Backup and Recovery

Create backups and provide methods to recover deleted/lost data

MailArchiva 40 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- API: Application programming interface that allows for integration with other systems/databases
- Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Backup and Recovery: Create backups and provide methods to recover deleted/lost data
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Data Import/Export: Import and export data to and from software applications
- Data Recovery: Ability to restore deleted, hidden, or lost data from an email server/system
- Data Retention Management: Manage/customize policies to organize data and determine where data should be stored or archived and for how long.
- Data Storage Management: Manage and store data in a database
- Deduplication: Data compression technique for eliminating duplicate copies of repeating data
- eDiscovery: Finding, identifying and collecting information for legal proceedings
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Monitoring: Ability to oversee and optimize the operations of a mail server
- Encryption: Convert data into a code for security
- Event Logs: A chronological record of actions or occurrences within a network, software, or process
- Full Text Search: Search for specific words or phrases within a document or database
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Indexing: Compile and organize data into specific metrics
- Match & Merge: Looking at data from different sources and finding possible duplicates, or identical matches
- Policy Management: Create, manage, and track policies and procedures within an organization
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Shared Inboxes: An email inbox that can be accessed and managed by multiple individuals
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- SSL Security: Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Threat Protection: Protect incoming and outgoing communications against malware, spam, display spoofing, and other threats
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

---

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## Pricing

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Basic

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## Support, customer service and training options

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

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