# Axero Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Axero Software - reviews, pricing plans, popular comparisons to other Intranet products and more.

Source: https://www.capterra.com/p/129326/Axero

---

# 

 Axero Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Axero

## What is Axero?

Today’s workplaces have a lot of information, a lot of tools, and a lot of teams. Axero brings it all together in one modern intranet so everything your employees need is in one platform. Centralize communications, files, and people for ultimate productivity and engagement. Toyota, Amazon, Benjamin Moore, and Johns Hopkins are some of our partners who trust Axero as their single source of truth.

## What is Axero used for?

[Intranet](https://www.capterra.com/intranet-software/)[Internal Communications](https://www.capterra.com/internal-communications-software/)[Knowledge Management](https://www.capterra.com/knowledge-management-software/)

Overall rating

Based on 87 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Starting price

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Axero alternatives

Highest Rated

[4.8 (117)](https://www.capterra.com/p/144958/ThoughtFarmer/reviews/)

Starting price

$6.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.2 (987)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.6 (5,121)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (5,738)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/129326/Axero/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

4.5 (33)

84.85% of 33 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Content Management

4.3 (30)

83.33% of 30 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Document Storage

4.2 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

Full Text Search

4.6 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Search for specific words or phrases within a document or database

Collaboration Tools

3.8 (16)

68.75% of 16 reviewers that rated this feature as important or highly important

Provides a channel for team members to share media files, communicate, and work together

Document Management

4.3 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Axero 123 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Integrates with Active Directory

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Continuous profile-based stream of news and activity

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Assign issues and tasks based on availability or required skills

Ability to make voice calls within the system

Allows users to publish blogs on social site

Group collaboration to solve ideas in a productive and concentrated manner.

Track and manage schedules and meetings via an integrated calendar

Synchronize with other calendars to view mutual availability and schedules

Create and manage digital catalog of products/services with their details, specifications, and price

Communicate using direct chat or messages within the system

AI-based platform which conducts a conversation via auditory or textual methods

Private online space that lets businesses securely share documents and provide information access to clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and report regulatory data to either internal management or external stakeholders

Configure existing workflows to meet your organization's needs

Manage, organize, and store contact information

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Online forums/groups where users can ask questions, share ideas, best practices, etc.

Scan, move or upload electronic files within the software's repository

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Review and analyze existing information across documents

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Manage, store and organize emails within the system or via third-party apps

Monitor and track what your employees are doing

Electronic storage of staff/employee contact information and job status in a centralized repository

Access names, contact information, and roles of employees in a centralized repository

Tools to improve and measure employee satisfaction and involvement

Process of familiarizing new employees with the company, their position, and responsibilities

Store photos of employees

Online portal where employees can access and track their own information

Centralized storage for employee data, records, and performance metrics

Tracks metrics that provide insight into how a user interacts with any interface or product

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Create, save, and store files

Recover lost, deleted, or damaged files

Public or private sharing of digital files such as documents, audio/video, images, and more

Move files across different systems or networks

Find & retrieve relevant data or documents

Store, manage and track all forms in a centralized location

Search for specific words or phrases within a document or database

Games or game-like elements to track progress and reward accomplishments

Organize and edit a group of people's policy and members

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills

Ability to chat online in real time

Manage the process of planning and scheduling meetings, including agenda creation

Access software remotely via mobile devices

Notifications via mobile devices

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Manage and support multiple languages

Create and update newsletter content to increase engagement

Ability of websites, web applications, or mobile applications to function without an active internet connection

Create and design org charts that include an organization's structure information, contact information, illustrations, and more

Adjust communications based on previous interactions or personal preferences

Create, manage, and track policies and procedures within an organization

Arrange tasks based on the level of priority or urgency

Private network of devices, such as a WAN or LAN, that is only accessible to authorized users and not the public

Reporting on how each user, task or process has advanced since its initiation

Plan and coordinate all the resources, costs and time needed to execute assignments

Measure time to completion or hours worked for projects

Estimate or forecast of a future scenario based on the study of present trends

Preview and make real-time changes in the web content

Engage in direct, instant messaging with customers, users, etc.

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Receive system updates as soon as any changes are made

Timed notification for any upcoming task, deadline, appointment, or activity

Access work applications remotely, for when working away from the office and/or traveling

Provide support to your customers and employees remotely over a shared network

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Digitally share screen view with others

Search and filter data across systems to locate required information by entering keywords or certain criteria

Securely stores data to prevent data loss or breaches

Online portal through which end users can access the system, manage tasks, or obtain information

Allow users to access multiple services after entering their login credentials once

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Use your computer as a phone device to make calls over the internet

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

Track the status over time for a request, process, asset, or transaction

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Track and manage the scheduling of tasks

Create, save, and re-purpose templates for emails, forms, etc.

Edit text as needed

Set up connections to third-party platforms to improve business processes

Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation

A digital list of items that need to be completed

View messages sent by both parties during the chat conversation

Presenter can see and hear participants and vice versa

Store, modify, and track user accounts and access in a centralized directory

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Chat with your counterparts over the video in real time

Connect with meeting participants remotely over video

An informational database that allows users to add, delete, or revise content

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (81)

4.3

Based on 81 reviews

## Pricing

Value for money

4.4 (68)

### Starting price

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/129326/Axero/pricing/)

Value for money

4.4 (68)

4.4

Based on 68 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.8 (77)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (77)

4.8

Based on 77 reviews

## User reviews

Overall rating

4.5

Based on 87 reviews

Filter by rating

5(49)

4(36)

3(1)

2(0)

1(1)

Mentioned topic

Sorted by most recent

NV

Nancy V.

Library Technical Assistant

Information Technology and Services

### "Excited for Axero!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

April 6, 2026

Axero is a sleek, modern system that improves how I can communicate within my organization and improve the process of managing documents.

Pros

I like the customizability of Axero's interface that simplifies navigating through the website and sharing updated documents. The ease of sharing files in various languages is something I appreciate.

Cons

Could we customize more colors with the interface, pretty pretty please? Personally, collaborating with my team would feel more valuable if we could appreciate the aesthetics. Learning curve easy-peasy if there were more options to color code.

Switched from

[intranet.ai](https://www.capterra.com/p/219722/intranet-ai/)

Our previous system was very outdated, and notifying others about updates in documents was tedious.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2026

Hi Nancy, Thank you for your thoughtful review and for sharing your experience with Axero. We’re pleased to hear that the platform’s customizability and intuitive navigation are helping streamline document sharing and communication within your organization. It’s great to know that multilingual file sharing has been a valuable feature for your team. We’re especially glad Axero is providing a more modern and efficient solution compared to your previous system We appreciate your feedback regarding additional color customization options. This is valuable insight, and we will be sure to share it with our product team as we continue to enhance the user experience Thank you again for your feedback and for choosing Axero.

NN

Nick N.

Systems Administrator

Financial Services

### "A great Intranet"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 6, 2026

My experience with Axero has been very positive. The platform is intuitive, reliable, and has greatly improved our team’s communication and collaboration. Its clean interface and strong features make it easy to share information and stay organized. Overall, Axero has streamlined workflows and enhanced productivity across our organization.

Pros

The technical support is really great. The site is very user-friendly. The admin side has a bit of a learning curve.

Cons

Nothing major, continue adding features. i.e. more reactions to comments would be nice, besides just the thumbs up.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2026

Hi Nick, Thank you for taking the time to share your experience with Axero. We’re glad to hear that our technical support and user-friendly interface have been valuable for you and your team. It’s great to know that the platform has enhanced communication, collaboration, and productivity across your organization. We also appreciate your feedback on additional features, like more reactions to comments, and will share this with our product team as we continue to improve the platform. Thank you again for your thoughtful review and for being a valued Axero user.

SO

Steven O.

Federal Account Sales Manager

Information Technology and Services

### "Axero for Team Collab"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

April 1, 2026

Axero brings information together from files, conversations, and updates all live in one place, which has noticeably improved productivity. The platform feels secure, reliable, and thoughtfully designed.

Pros

Axero delivers a secure well‑rounded digital workplace platform that stands out for its balance of security, collaboration, and usability. Its security model is robust without being intrusive, offering granular permissions, controlled access to sensitive content, and reliable compliance features that give organizations confidence their data is protected. Basic collaboration for file and document sharing is strong as it is easy to upload, organize, and collaborate on documents while maintaining clear version control and audit trails.

Cons

File and document sharing works well for basic collaboration, yet larger teams may find versioning, organization, and permission management less intuitive than in more mature enterprise content‑management systems. The learning curve can also be steeper than expected: although the interface is clean, many of Axero’s deeper features require time, training, and hands‑on exploration before teams feel fully comfortable.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 9, 2026

Hi Steven, Thank you for sharing your experience with Axero. We’re thrilled to hear that our platform’s balance of security, collaboration, and usability has made a positive impact for you and your team. It’s great to know that features like granular permissions, controlled access, and audit trails have provided confidence in keeping your data secure, while the collaboration tools have helped improve productivity and streamline document management. We also appreciate your feedback regarding versioning and permission management for larger teams, as well as the learning curve for deeper features, this insight is valuable as we continue to enhance the platform experience. Thank you again for your thoughtful review and for choosing Axero.

Ryan P.

Packaging Designer

Alternative Medicine

### "Consolidate Tasks with Axero"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 16, 2026

I think it's biggest strength is It centralizes internal communication with tools like wikis, forums, blogs, events, document sharing, and social intranet capabilities, reducing the need for multiple separate tools.

Pros

I like that it has a user-friendly interface that’s easy for both employees and admins to adopt, often without heavy training.

Cons

I'm not a fan of the fact that reporting and analytics, broadcast scheduling, or deeper integrations aren't as robust as they could be and could be improved upon.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 24, 2026

Thank you for the thoughtful review, Ryan! We’re glad to hear Axero’s user-friendly experience has made adoption easy and helped centralize your tools in one place, that’s exactly what we aim for. We also appreciate your feedback on reporting, scheduling, and integrations, and we’re continually working to strengthen those areas. Thanks again for sharing your experience! 💙

SC

shelby c.

Director, Internal Communications and Engagement

Biotechnology

### "quarter 1 2026 review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 13, 2026

i am very happy overall with the axero app! i also am excited by the future it could have. our team has lots of ideas so hoping we can get some things custom built if needed

Pros

i love axero for the capabilities it holds for internal information. i also see a lot of opportunities for development when i think of our team members experience

Cons

i don't like how my article cover photos have to be a certain size -- and then when i publish it they image usually gets cut off. and i want the app to be better

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2026

We’re so glad to hear how much you’re enjoying Axero and the impact it’s having on your internal communications, Shelby! We appreciate your feedback on image sizing and the mobile app, these are areas we’re actively working to improve. We’d also love to partner with you on your ideas, and be sure to check out our Ideas Space (https://my.axerosolutions.com/axero-ideas) to submit your own and upvote your favorites from others!

SS

Sierra S.

Knowledge Management Coordinator

Building Materials

### "Axero Review: Sierra Shipman"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 12, 2026

Good. They are very communicative, take good meeting notes, and have a nice support ticket site. There are many enhancements we are looking forward to.

Pros

Being able to have spaces / groups / etc is really helpful to limit unwanted content. I also enjoy the page builder section and thought there were a lot of really cool options.

Cons

I had to do some manual work to get widgets the way I liked, but oh well that's fine. I would enjoy more language translation enhancements and more metadata and functional possibilities with integrated content from SharePoint.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2026

It’s great to hear how much you’re enjoying features like Spaces and the Page Builder, Sierra! We appreciate your feedback on customization, translations, and SharePoint integrations, these insights are incredibly helpful as we continue to enhance the platform. Thanks as well for your kind words about our team and support, we’re excited to keep growing with you!

KM

Kelly M.

Project Manager

Financial Services

### "Great tool, great team- we're very happy!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 11, 2026

Overall we've had a great experience with the team and building our site. As a whole everyone loves the intranet and we're happy with the end result.

Pros

The staff is amazing, they went out of their way to help us stand up our intranet and were super patient with all of the requests we had.

Cons

Going from the demo to the live site was a tough transition, there was a lot of learning on our end. It wasn't just plug and play. It would have been helpful to know CSS. Also it would have helped to have set expectations for our meetings, we ended up driving the process there were some frustrations in the beginning.

Switched from

[Claromentis](https://www.capterra.com/p/83430/Claromentis-Intranet/)

The Search was miserable it was very difficult to find anything.

Alternatives considered

[MangoApps](https://www.capterra.com/p/131314/MangoApps/)

Reasons for choosing Axero

The Axero product really checked all of the boxes.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2026

It’s wonderful to hear how positive your experience has been with Axero, Kelly! We appreciate your honest feedback on the transition from demo to live site, it’s helpful as we continue improving guidance and resources for new setups. Thanks again for sharing your experience, and we’re excited to keep supporting your team’s success!

GP

Gavin P.

Systems Engineer

Financial Services

### "Axero Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

February 11, 2026

Overall, our experience with Axero has been overwhelmingly positive. Their support is quick and extremely helpful/

Pros

Giving us the ability to post knowledge base articles and other company news where all employees can see and interact.

Cons

The administration side of Axero has a little bit of a learning curve to find all of the configuration options.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2026

We’re glad to hear Axero has been a valuable hub for sharing knowledge and company news, Gavin! We appreciate your feedback on the admin learning curve and are always looking for ways to make configuration even easier. Thanks for recognizing our support team, we’re excited to keep helping your team succeed!

EF

Eddie F.

IT Manager

Biotechnology

### "Axero is a quality Intranet for all sized companies"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

January 14, 2026

Overall, the experience has been a pleasant one. The onboarding team was very helpful in getting us everything that we needed for the launch. I would recommend them to others in the future.

Pros

I liked the modern interface that it provides. It's easy for users to use and for admins to configure.

Cons

Some of the things that can improve are the integrations for various programs. Also some of the various options could be better.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

January 15, 2026

Thank you for your thoughtful review! We’re glad you’ve found Axero’s modern interface easy for users and admins, and that our onboarding team made your launch smooth. We also appreciate your feedback on integrations and options, your input helps guide improvements. If you’d like, our team would be happy to discuss specific integrations or features that could enhance your experience. Thanks again for recommending Axero and for being part of our community! —The Axero Team

JD

Jhoana D.

Digital marketing specialist

Financial Services

### "Basic user, basic satisfaction"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

5/10

October 3, 2025

I use it less than others to sporadically post articles or events but have never created a space so my experience is limited ffrom that point of view.

Pros

It can quickly bring communications for employees out, and articles have useful features. It allows interaction with the comments and rating options.

Cons

I dont like that doesn't have smart options to manage multiple time zones so people posting events always have complaints from atendees or are forced to create multiple versions of the same events. Not sure if is a restriction from my company or Axero doesnt have a solution for it but it would be great that some content was accesible when employees scan a qr code with their personal mobile devices.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2026

We appreciate you taking the time to share your experience, Jhoana. It’s great to hear Axero has been helpful for employee communications and engagement, and we truly value your feedback on time zone management and mobile accessibility, these insights help guide future improvements. Our team will be connecting to explore ways to better support your use case!

[View all Reviews](https://www.capterra.com/p/129326/Axero/reviews/)

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