---
title: "Axero Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Axero the right Knowledge Management solution for you? Explore 88 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/129326/Axero/reviews/"
page_type: "reviews"
language: "en"
---

Axero

4.5 (88)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated July 21st, 2026

# Reviews of Axero

Ease of use

4.4

Customer Service

4.8

## Pros and Cons in Reviews

NV

Nancy V

Library Technical AssistantInformation Technology and Services, 201 - 500 employeesUsed the software for: I used a free trial.

“Axero is a sleek, modern system that improves how I can communicate within my organization and improve the process of managing documents.“

April 6, 2026

CH

Cody H

Operations Business AdminHuman Resources, 201 - 500 employeesUsed the software for: Less than 6 months.

“The search function can sometimes feel limited, especially if content isn’t well-tagged or organized, which makes it harder for users to quickly find what they need.“

September 25, 2025

SO

Steven O

Federal Account Sales ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“Axero brings information together from files, conversations, and updates all live in one place, which has noticeably improved productivity.“

April 1, 2026

DD

Deena D

Communications ManagerHigher Education, 5,001 - 10,000 employeesUsed the software for: 1-2 years.

“Some areas are not as user-friendly or intuitive as one might expect.“

May 7, 2026

JB

Jerry B

TRAINING SPECIALISTEnvironmental Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years.

“Wide array of features and capabilities aimed at all the most common and obvious file sharing and information managament needs, plus lots more to find the longer you keep using it.“

September 16, 2025

CR

Camryn R

Communications SpecialistAutomotive, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Also, the team needs to fix frequent bugs.“

August 28, 2025

KM

Kelly M

Project ManagerFinancial Services, 201 - 500 employeesUsed the software for: Less than 6 months.

“The staff is amazing, they went out of their way to help us stand up our intranet and were super patient with all of the requests we had.“

February 11, 2026

KM

Kellie M

Director, Human ResourcesFinancial Services, 51 - 200 employeesUsed the software for: 6-12 months.

“I'm still learning and sometimes it can be difficult to find what you want.“

September 16, 2025

## Showing most helpful reviews

Showing 1-25 of 88 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Darren S.  
Co-Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Axero is the way to go!"

June 26, 2025

5.0

From working with the sales team, to the engineers, and even a check in from the owner, Axero has been a responsive and professional partner through and through. We did a LOT of research on different platforms and have not regretted our decision to grow with Axero.

Pros

The engineering team have been true partners in helping us develop the site to fit our needs. There is never a question of if Axero can accommodate a function, it's a question of how.

Cons

Like any new program, there is a learning curve. Axero is complex but that is also its beauty. It really can perform any function you need or track usage on many levels. Once you get the hang of it, it's intuitive and easy to use and modify.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing Axero

It was able to accommodate our needs and they were willing to take a chance with our vision.

Review Source

Response from Axero Solutions

September 11, 2025

Thanks so much for your review, Darren! We’re thrilled to hear the partnership with our team has helped bring your vision to life. You’re right—Axero has a learning curve, but we’re glad it’s become intuitive and flexible as you’ve gotten to know the platform. We appreciate your trust in us and are excited to keep growing together!

GD

Gabrielle D.  
Communications Manager  
Financial Services  
Used the software for: 1-2 years

### "Axero platform for AmFirst Connect"

September 25, 2025

4.0

Adopting AmFirst Connect has elevated our workflow and made it easier for employees to connect, share, and stay informed. The balance between ease of use, security, and powerful features makes it a valuable choice for our organization.

Pros

AmFirst Connect has significantly improved our team's ability to collaborate and communicate. The platform offers a modern, intuitive interface, making it accessible to team members with varying levels of tech experience. A great feature is the seamless integration of document management, communication, and collaboration tools into one secure, easy-to-use platform.

Cons

The platform is not completely intuitive at first, especially when it comes to designing and organizing Spaces. Setting up the site structure and customizing areas for different teams requires some time and experimentation. Once configured, day-to-day use becomes easier, but initial setup can be challenging for those unfamiliar with intranet design.

Review Source

Response from Axero Solutions

February 17, 2026

It’s fantastic to hear how Axero is enhancing collaboration and keeping your team connected, Gabrielle! We’re glad the platform’s intuitive experience and integrated tools are making an impact, and we appreciate your feedback on setup and space design. We’re excited to continue supporting your team as you grow with Axero!

MM

Max M.  
Marketing Coordinator  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Easy and customizable platform"

May 29, 2017

3.0

Pros

The ability to customize and its ease of use. It fairly easy to teach others to use it and they usually like the layout which is important when you first show your collegues their new platform of communication.

Cons

There are some functionality which should be available but isnt. Its very important to make a platform like this blend in with the rest of the company software. And also to make visually appealing there should be available default images to use for posts. Like the icons that already exists but a bigger version for the "carddeck" function for instance. Also Calendar sync. with outlook would be great otherwise nobody is going to use the calendar. @mention people should be possible everywhere. Online live collaboration on word docs (google docs) would be nice. Permissions should be faster to set up, especially for files (isnt there any better way to set permissions then going through every folder?)

Review Source

SO

Steven O.  
Federal Account Sales Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Axero for Team Collab"

April 1, 2026

5.0

Axero brings information together from files, conversations, and updates all live in one place, which has noticeably improved productivity. The platform feels secure, reliable, and thoughtfully designed.

Pros

Axero delivers a secure well‑rounded digital workplace platform that stands out for its balance of security, collaboration, and usability. Its security model is robust without being intrusive, offering granular permissions, controlled access to sensitive content, and reliable compliance features that give organizations confidence their data is protected. Basic collaboration for file and document sharing is strong as it is easy to upload, organize, and collaborate on documents while maintaining clear version control and audit trails.

Cons

File and document sharing works well for basic collaboration, yet larger teams may find versioning, organization, and permission management less intuitive than in more mature enterprise content‑management systems. The learning curve can also be steeper than expected: although the interface is clean, many of Axero’s deeper features require time, training, and hands‑on exploration before teams feel fully comfortable.

Review Source

Response from Axero Solutions

April 9, 2026

Hi Steven, Thank you for sharing your experience with Axero. We’re thrilled to hear that our platform’s balance of security, collaboration, and usability has made a positive impact for you and your team. It’s great to know that features like granular permissions, controlled access, and audit trails have provided confidence in keeping your data secure, while the collaboration tools have helped improve productivity and streamline document management. We also appreciate your feedback regarding versioning and permission management for larger teams, as well as the learning curve for deeper features, this insight is valuable as we continue to enhance the platform experience. Thank you again for your thoughtful review and for choosing Axero.

sC

shelby C.  
Director, Internal Communications and Engagement  
Biotechnology  
Used the software for: 1-2 years

### "quarter 1 2026 review"

February 13, 2026

4.0

i am very happy overall with the axero app! i also am excited by the future it could have. our team has lots of ideas so hoping we can get some things custom built if needed

Pros

i love axero for the capabilities it holds for internal information. i also see a lot of opportunities for development when i think of our team members experience

Cons

i don't like how my article cover photos have to be a certain size -- and then when i publish it they image usually gets cut off. and i want the app to be better

Review Source

Response from Axero Solutions

February 17, 2026

We’re so glad to hear how much you’re enjoying Axero and the impact it’s having on your internal communications, Shelby! We appreciate your feedback on image sizing and the mobile app, these are areas we’re actively working to improve. We’d also love to partner with you on your ideas, and be sure to check out our Ideas Space (https://my.axerosolutions.com/axero-ideas) to submit your own and upvote your favorites from others!

GP

Gavin P.  
Systems Engineer  
Financial Services  
Used the software for: 2+ years

### "Axero Review"

February 11, 2026

4.0

Overall, our experience with Axero has been overwhelmingly positive. Their support is quick and extremely helpful/

Pros

Giving us the ability to post knowledge base articles and other company news where all employees can see and interact.

Cons

The administration side of Axero has a little bit of a learning curve to find all of the configuration options.

Review Source

Response from Axero Solutions

February 17, 2026

We’re glad to hear Axero has been a valuable hub for sharing knowledge and company news, Gavin! We appreciate your feedback on the admin learning curve and are always looking for ways to make configuration even easier. Thanks for recognizing our support team, we’re excited to keep helping your team succeed!

SS

Sierra S.  
Knowledge Management Coordinator  
Building Materials  
Used the software for: 6-12 months

### "Axero Review: Sierra Shipman"

February 12, 2026

4.0

Good. They are very communicative, take good meeting notes, and have a nice support ticket site. There are many enhancements we are looking forward to.

Pros

Being able to have spaces / groups / etc is really helpful to limit unwanted content. I also enjoy the page builder section and thought there were a lot of really cool options.

Cons

I had to do some manual work to get widgets the way I liked, but oh well that's fine. I would enjoy more language translation enhancements and more metadata and functional possibilities with integrated content from SharePoint.

Review Source

Response from Axero Solutions

February 17, 2026

It’s great to hear how much you’re enjoying features like Spaces and the Page Builder, Sierra! We appreciate your feedback on customization, translations, and SharePoint integrations, these insights are incredibly helpful as we continue to enhance the platform. Thanks as well for your kind words about our team and support, we’re excited to keep growing with you!

JB

Jerry B.  
TRAINING SPECIALIST  
Environmental Services  
Used the software for: 2+ years

### "Great platform for all levels of need."

September 16, 2025

4.0

As an information organization platform, it's pretty ideal and intuitive to use. The things you need most are easiest to get to and utilize, the extended things just a few more steps away. We base all of our companies internal communication decisions on Axero first.

Pros

Wide array of features and capabilities aimed at all the most common and obvious file sharing and information managament needs, plus lots more to find the longer you keep using it. Great, comfortable learning curve.

Cons

Some of the more advanced functions are a bit hard to find, but once you get used to navigating it's all there.

Review Source

Response from Axero Solutions

February 17, 2026

Thank you for your review, Jerry! We’re glad to hear Axero has been a strong, intuitive digital workplace for your team and continues to deliver value over time. We appreciate your feedback on discoverability of advanced features and will keep working to make everything even easier to navigate, thanks for being a long-time customer!

MS

Matt S.  
Internal Communications  
Financial Services  
Used the software for: 2+ years

### "A Reliable and Evolving Intranet Solution"

July 8, 2025

5.0

Overall, my experience with Axero has been positive. The platform is highly customizable and offers a clean, user-friendly interface that makes internal communication and content sharing straightforward. It’s especially useful for building a central hub where teams can access resources, news, and updates all in one place. The customer support team is responsive and helpful, and the ongoing updates show a commitment to improving the product. While there are some areas for growth, like integration with external file systems, the platform serves its purpose well and continues to evolve with user needs.

Pros

Ease of use. Axero provides us with an all in one platform that is able to function across all departments in a fluid way. Axero's intranet is our main platform of distributing information to the whole company.

Cons

We wish some backend features could be automated. This would come in useful for deactivating previous employees from our user pool.

Review Source

JD

Jhoana D.  
Digital marketing specialist  
Financial Services  
Used the software for: 2+ years

### "Basic user, basic satisfaction"

October 3, 2025

4.0

I use it less than others to sporadically post articles or events but have never created a space so my experience is limited ffrom that point of view.

Pros

It can quickly bring communications for employees out, and articles have useful features. It allows interaction with the comments and rating options.

Cons

I dont like that doesn't have smart options to manage multiple time zones so people posting events always have complaints from atendees or are forced to create multiple versions of the same events. Not sure if is a restriction from my company or Axero doesnt have a solution for it but it would be great that some content was accesible when employees scan a qr code with their personal mobile devices.

Review Source

Response from Axero Solutions

February 17, 2026

We appreciate you taking the time to share your experience, Jhoana. It’s great to hear Axero has been helpful for employee communications and engagement, and we truly value your feedback on time zone management and mobile accessibility, these insights help guide future improvements. Our team will be connecting to explore ways to better support your use case!

LK

Liz K.  
Content & Business Process Manager  
Financial Services  
Used the software for: 6-12 months

### "Axero Team ROCKS!"

November 9, 2022

5.0

Axero is incredibly easy to use and the Axero team is SUPER helpful on all ends. I feel so supported by the software AND the team.

Pros

I have no prior experience in content management or building intranets and I picked up how to build it out immediately. The communifire documentation will have an answer to practically anything you need to know. IF you can't find what you need there, the Axero team will be there to save you!

Cons

We are integrating a LOT with axero and we truly believe that sky is the limit for our intranet. With that said, we've run into a few instances where our hopes and dreams are a little too precise/outlandish and Axero can't always accommodate what we would like to build. However, they always help us find workarounds to get us where we need to be!

Reason for choosing Axero

They could support the integrations we needed and also had a better UX than our previous vendor.

Switched from

[Igloo](https://www.capterra.com/p/84689/Igloo-Software/)

Igloo did not provide the customer service we needed.

Review Source

Response from Axero Solutions

November 16, 2022

Hi Liz, Thank you for taking the time to leave us a review! We're so happy our documentation and support team has been helpful. We're always looking to add more integrations that our customers find valuable, so please drop some integration ideas in our Suggestions & Feedback forum (link here: https://my.axerosolutions.com/spaces/77/axero-online-support/forums/6118/suggestions-and-feedback). From user experience to customer experience, we aim to provide top notch support for our customers from all angles - and based on your review, it looks like we accomplished our goal! I will be sure to share your note with the rest of the team :). Sincerely, Alex, Axero Marketing Manager

BS

Brooke S.  
Sr. communications specialist  
Retail  
Used the software for: 1-2 years

### "Axero Intranet Revire"

July 22, 2021

4.0

Pros

Hands down the most used function is the discussion boards and it really helps bring our employees together to help one another! This helps them understand answers from their peers and helps build credibility. They find it easy to start and to review answers. I also think the mix of home office employees in the answers helps our people to feel that we are approachable as gatekeepers! I also love the customizable site. We can easily change and update the site to align with marketing campaigns and keep it looking fresh for our users.

Cons

The thing we struggle with the most is the analytics. We would love to see a deeper understanding of how our teams are using spaces and information + make it very easy for regional managers to follow-up on outstanding items. If we could give RMs access to a report that clearly states who is missing what items - that would make a world of difference!

Switched from

[Retail Execution Platform](https://www.capterra.com/p/87228/Retail-Execution-Platform/)

To have a more creative site that could be both engagement and communications based.

Review Source

Response from Axero Solutions

July 27, 2021

Hi Brooke, Thank you so much for your review! The Axero team is thrilled that your employees are connecting, sharing information, and making the most out of discussion boards. We added additional space analytics so you can analyze user behavior and content performance. Here's more information: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/21546/manage-space I will pass along your feedback to our development team, who is always excited to hear from valued clients just like you. Thank you! - Alexandra Hoey, Axero Marketing Manager

MM

Mari M.  
Comms and Engagement Manager  
Consumer Electronics  
Used the software for: 2+ years

### "Axero keeps moving in the right direction!"

June 26, 2025

5.0

It is not going into year 4 and we still have sessions on a regular basis to understand our goals and needs for the platform, but also continuously innovate and offer more awesome new features

Pros

Their availability to support us scaling quickly. I also enjoyed their flexibility in taking all our requests to find us the best solutions four our knowledge base. It's a one stop shop.

Cons

A few limitations we hit while building out certain site contents, however, they have proven to provide workaround that have not diminished our initial needs.

Review Source

Response from Axero Solutions

September 11, 2025

Thanks for your review, Mari! We’re glad Axero has supported your growth and provided solutions for your knowledge base needs. We appreciate your feedback on site content limitations and are happy the workarounds have helped—our team will keep working to make things even smoother. Excited to continue innovating with you into year 4!

JC

Jason C.  
Director IT  
Construction  
Used the software for: 1-2 years

### "AXERO INTRANET"

September 24, 2025

4.0

overall its a good platform. Much better than SharePoint and other things we have used over the years

Pros

once setup its very easy to use from an admin side of things as well as the end user side of things.

Cons

There has been times where it dosent work properly and we have to do a re-index to get it back up and operational.

Review Source

Response from Axero Solutions

February 17, 2026

Thank you for your review, Jason! We’re glad to hear Axero has been easy to use for both admins and end users and that it’s been an improvement over past tools. We also appreciate your feedback on performance, our team is always working to improve reliability, and we’re here to support whenever needed!

BH

Blaine H.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Communifire has become an essential tool in working together "

December 7, 2020

4.0

We have built better collaboration and better connection between geographically distant team members. Staff told us that Communifire makes them feel connected. Our email platform crashed a few years ago. Communifire allowed us to stay in contact while rebuilding the new email platform. Communifire gives individual staff members the ability to securely share concerns

Pros

We like having multiple spaces for working together, keep everything on one platform, but giving different teams the ability to structure their space in the way that fits them best. Security is very important, so we appreciate the safe environment to share openly. Making resources available and findable is a strength of Communifire. Administration was very doable for people without IT training. We have had many open discussions about the challenges of 2020 within Communifire, keeping people up to date and leading to even greater transparency.

Cons

We need to invite non-staff to collaborate in a specific space without granting access to the whole community. So far we have not been able to make that work. It would be far better choose between fluid collaboration on documents, allowing multiple people to add ideas without having to download and upload or to post with version control that does not allow as much change. the phone app could be better at displaying and navigating information on small screen.

Reason for choosing Axero

Communifire is very robust with many options and tools. But it also was fully developed so we could get it launched quickly and build additional functionality over time. It is giving us a robust tool without having IT staff dedicated to its maintenance..

Review Source

Response from Axero Solutions

February 1, 2021

Hi Blaine, we hear you loud and clear! We recently launched major design updates for mobile and actively check our Suggestion forum for ways to improve functionality. I will share this feedback with our Development team! Thank you for your partnership.

AA

Anna A.  
Corporate Communications  
Environmental Services  
Used the software for: 1-2 years

### "Great support team!"

December 2, 2021

4.0

I assume that running a business like Axero is quite challenging because no matter how high the quality of the product is, a user will attribute value based on their experience, which will vary greatly depending on familiarity with managing/editing an intranet platforms. In my case, content editing skills only got me so far and I would have been at a loss were it not for their support team and instructional tools. I was not an original member of my company’s transition team for this project, so I missed some prelim training but later found that most of it was available in various forms through the support site. Bumps were encountered along the way with set up, site maintenance, and user errors, and with each occurrence I felt supported in my action of reaching out to the Axero team for help. Based on the level of support received and responsiveness of Client Success Managers, I would recommend Axero.

Pros

Support team is quick to respond and can bring on team members with various areas of expertise to help quickly resolve problems or provide answers, etc. Client Success Managers seem sincerely invested in helping customers find solutions. The Axero Support site has a great vault of questions/answers/how-to videos & instructions, and it’s easy to post a question, report a bug, or suggest a new feature. The training Axero provided is what enabled me to become a successful site manager, I did not receive platform management training from my company.

Cons

A few times we’ve experienced a glitch that caused content to be lost/missing from the platform, and we weren’t able to determine if it was a user error or a platform glitch. When it comes to page building, there is no ‘undo’ button for certain editing tasks which at times users have mentioned – would have been nice. Some training/tutorial videos/materials are insufficient and there could be some improvement on communicating the gotchas/things to watch out for such as data loss when merging and renaming directory fields. Without editing code there isn’t an easy way to alter dimensions of white space within layout and widgets.

Review Source

Response from Axero Solutions

December 10, 2021

Hi Anna, Thank you so much for taking the time to leave us a review! Our support team is always happy to hear positive feedback and I will be sure to share your kind words to them. Our development team would love to hear more about your suggestion to improve PageBuilder. Please reach out to our support team or post in our Suggestions and Feedback forum - we check this forum frequently to determine our product roadmap. I will also pass along your feedback about additional documentation! We want you to be set up for success and have the resources you need to accomplish your goals with Axero. I hope you have a happy New Year! Sincerely, Alex, Axero Marketing Manager

VR

Verified Reviewer  
Business Systems Process & Automation Manager  
Financial Services  
Used the software for: Less than 6 months

### "User-Friendly, Fast Deployment, and Superb Support"

August 23, 2022

4.0

Overall we've been extremely satisfied with the results of our implementation. The Support team is highly responsive and our associates were very pleased with our new site.

Pros

\- Page creation and the drag/drop method for widgets made it easy to learn. - System administration is fairly simple and automated user provisioning was a big win. - Customization was key for us and we were able to brand the site in alignment with our standards. - The support team we received during implementation was superb.

Cons

The software has room for growth in the areas of security logging and profile automation. We've been very pleased, however, with Axero's willingness to speak with us about the identified improvements and discuss whether it could be on the roadmap in the future.

Alternatives considered

[MangoApps](https://www.capterra.com/p/131314/MangoApps/)[Unily](https://www.capterra.com/p/153146/Unily/)[Simpplr](https://www.capterra.com/p/168748/Simpplr/)

Review Source

Response from Axero Solutions

August 31, 2022

Thank you for sharing your review! We pride ourselves in having a customizable and flexible platform - and on behalf of the Axero team, we are so happy that branding and functionality has been easy to use. Please continue to reach out to support if you have any suggestions for future enhancements. As you know, your insight guides our roadmap. Thank you again! Alex, Axero Marketing Manager

Kimberly P.  
Senior Manager  
Consumer Services  
Used the software for: 6-12 months

### "Wonderful company to work with "

December 19, 2022

4.0

Pros

This is less about the software which works great but we really pushed the team/software with our custom integrations. The team is responsive and talented. Patient and knowledgeable!

Cons

Some of the features could be more intuitive and posting functionalities could mirror the larger social networks since many users compare that funtion to them (LinkedIn, etc.).

Review Source

Response from Axero Solutions

December 27, 2022

Hi Kimberly, Thank you for taking the time to leave us a review! We aim to have the most flexible platform on the market, so the fact that you're pleased with the custom integrations we successfully implemented means the world to the Axero team. Please note that you can leave suggestions for enhancements here: https://my.axerosolutions.com/spaces/77/axero-online-support/forums/6118/suggestions-and-feedback Our development team actively uses feedback in this forum to drive our roadmap. We look forward to continuing our partnership in 2023. Wishing you a happy new year! - Alex, Axero Marketing Manager

HS

Hannah S.  
Business Technology Manager  
Real Estate  
Used the software for: 6-12 months

### "Great Product!"

December 9, 2021

5.0

Overall, we are very happy with the product and have had great adoption and feedback from our users. Only a few limitations on customization and integrations, but we have still been able to accomplish most of what we were looking for - increased adoption & analytics, optimized search, organized layout and easy navigation, and trust security via Okta.

Pros

Positive feedback from users, organized and easy to navigate, responsive customer support, many different features to incorporate, and sleek designs.

Cons

Setup can be a bit technical, some limitations on customization

Review Source

Response from Axero Solutions

December 15, 2021

Hi Hannah, Thank you for the feedback! We're always happy to hear that your teams are loving Axero and adoption, navigation, search, and design is accomplishing your goals. Please feel free to leave suggestions about customization in our Suggestions and Feedback forum. Our team checks this page to plan our product roadmap. The Axero team wishes you a happy New Year! Sincerely, Alex, Axero Marketing Manager

JM

Jim M.  
Controller  
Consumer Goods  
Used the software for: 6-12 months

### "Good Program for Small Business"

December 7, 2020

4.0

Pros

\- Program comes generally ready to use with different widgets to customize each space - Allows for integration with Microsoft platform for connection to One Drive - Easy to navigate platform which offers easy permission setup

Cons

\- Sharing documents via email is not possible - Must download before adding as attachment - Would like to see more widgets available to work from. Has many available, but some are too generic for our use.

Reason for choosing Axero

\- Connection capabilities with our document storage system - Long-term contract discounts available

Review Source

Response from Axero Solutions

February 1, 2021

Thank you for the feedback, Jim! I am sharing your comments with our development team. Feel free to share more feedback in our Suggestion forum. We want your experience to be as seamless as possible and always look for ways to improve functionality.

aB

annie B.  
Senior Accounting Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "The perfect experience"

October 31, 2022

4.0

I recently had the opportunity to work with Axero, an intranet solution that seeks to improve collaboration within the workplace. Inspired by the power of wikis, Axero is a document management system that has been designed to allow for a heightened sense of community and sharing within teams. It allows for "document collaboration" and has an integration with Microsoft SharePoint.The platform supports a variety of types of documents including Word, Excel, PowerPoint, and PDFs.

Pros

I use Axero in a company where we are a self-service, self-learning environment, so I know how important it is to have a tool that provides access to all of the documents and information that I need. It is incredibly important for me to be able to access all of the knowledge that I have gained from my career and from my own education.

Cons

My overall experience has been flawless and I have had no issues.

Review Source

Response from Axero Solutions

November 16, 2022

Hi Annie, A flawless experience?! What a review! Managing knowledge and empowering true collaboration within documents and projects is our goal. I will pass along your note to the rest of the team. Sincerely, Alex, Axero Marketing Manager

MT

Meghan T.  
HR Manager  
Computer Software  
Used the software for: 1-2 years

### "Great communication platform"

December 1, 2020

4.0

Pros

Compared to our previous software Communifire is awesome and does what we need it to do.

Cons

Sometimes there are glitches and we either just let them be or I continuously reach out for help. Also it would be nice to have more flexibility with some of the requirements to follow when posting.

Review Source

Response from Axero Solutions

December 30, 2020

Hi Meghan, Thank you so much for your review! On behalf of the entire Axero team, we're so happy that Communifire is meeting your needs and making your intranet experience far more enjoyable this go-around. Please know that you can always share suggestions here: https://my.axerosolutions.com/spaces/77/communifire-support/forums/6118/suggestions-and-feedback. We want to ensure your experience with Communifire is top-notch. Our Development team collects feedback from our clients in this suggestion forum to drive future roadmaps. I hope you have a happy and healthy new year. Sincerely, Alex, Axero Marketing Manager

RS

Richard S.  
Chief Engineer  
Information Technology and Services  
Used the software for: 2+ years

### "Good Product"

December 14, 2020

5.0

Pros

Communifire is a good portal engine. It has a lot of power and it allows us to communicate effectively with our employees. It gives a professional look and feel which gives employees confidence in the company.

Cons

The software is a bit expensive. There is a lot of value, but I'm not convinced it's enough to justify the cost.

Review Source

Response from Axero Solutions

July 29, 2021

Hi Richard, thank you for your review! We're glad Communifire is delivering strong communication and branding. Our platform has a lot to offer and we want to make sure you take advantage of all of it. Our Support is here to assist with any questions.

VR

Verified Reviewer  
  
  
Used the software for: Less than 6 months

### "An All-In-One Solution for all Business Communication / Collaboration Needs"

May 22, 2017

5.0

Pros

I have been using Communifire for the past 6 months and it has helped streamline communication and collaboration at various touchpoints within my business. Here are the list of Pros I could identify... 1) Very easy to use. If you know Facebook, navigating Communifire would be a breeze. 2) Covers almost all aspects of communication in a structured and seamless manner. 3) Allows the creation of teams and topics which allow me to collate and find important pieces of information which are otherwise scattered when using emails. 4) Inexpensive compared to other leading solutions. Flexible plans incorporating pay-as-you-go for small to large team sizes. 5) Highly customizable and does not require the help of expensive third party implementers.

Review Source

SZ

Sierra Z.  
Office Technology Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great, customizable intranet"

December 1, 2020

5.0

Pros

Love the customizations available especially through CSS overrides and the ability to turn certain features on or off (ie chat).

Cons

The mobile app isn't customizable like the website it.

Alternatives considered

[Jostle](https://www.capterra.com/p/130784/Jostle/)

Review Source

Response from Axero Solutions

December 30, 2020

Hi Sierra, Thank you so much for your review! On behalf of the entire Axero team, we're thrilled that you're loving Communifire's customization features. Please know that we hear you about the Communifire mobile app. Our 8.0 release, which launched in October 2020, included an enhanced mobile homepage and mobile Page Builders! This way, you can build and customize any mobile page to reflect your desktop portal. You can read about the mobile app updates here: https://my.axerosolutions.com/spaces/5/communifire-documentation/wiki/view/78515/communifire-8-0-release-notes Please know that our support team is always here to help you. I hope you have a happy and healthy new year. Sincerely, Alex, Axero Marketing Manager

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