--- title: "Spoonfed Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Spoonfed Software - reviews, pricing plans, popular comparisons to other Catering products and more." source_url: "https://www.capterra.com/p/129327/Spoonfed/" page_type: "product" language: "en" --- # Spoonfed Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Spoonfed ## What is Spoonfed? Spoonfed is an intuitive, cloud-based, food order management solution for meetings and conferences. Digital solutions and comprehensive management brings efficiency to your catering team and empowers your customers who will order with ease and confidence. This first class customer ordering platform is backed by a seamless BoH order management: production lists, BEO forms, delivery planning, full menu control, invoicing, reporting - Spoonfed helps businesses around the world to work smarter. ## What is Spoonfed used for? [Catering](https://www.capterra.com/catering-software/)[Food Service Distribution](https://www.capterra.com/food-service-distribution-software/) Top alternative Featured Overall rating Based on 30 user reviews Reviews sentiment Positive 90% Neutral 10% Negative 0% Starting price $0.01 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Spoonfed?[Manage this product listing](https://www.g2.com/products/spoonfed/claim_requests/new?auto=true) ## Spoonfed Overview Updated August 2026 AI summary Spoonfed is a cloud-based solution designed for businesses of all sizes seeking to manage catering and food service distribution operations. It offers tools for booking management, menu planning, order processing, and billing, alongside features like automated scheduling, customizable branding, and multi-location support. Integration options, real-time updates, and reporting capabilities support efficient event and order management. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Spoonfed 4.5 (30) VS. [4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $0.01 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (30) Ease Of Use 4.7 (45) Value For Money 4.4 (28) Value For Money 4.5 (42) Customer Service 4.7 (30) Customer Service 4.6 (43) ## Spoonfed alternatives [4.9 (12)](https://www.capterra.com/p/176027/Flex-Catering/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.6 (71)](https://www.capterra.com/p/141909/IVvy/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [HoneyCart](https://www.capterra.com/p/189069/HoneyCart/) [4.8 (45)](https://www.capterra.com/p/189069/HoneyCart/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/189069/HoneyCart/) Highest Rated [Nowsta](https://www.capterra.com/p/172778/Nowsta/) [4.9 (283)](https://www.capterra.com/p/172778/Nowsta/reviews/) Starting price $18000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/172778/Nowsta/) [View all alternatives](https://www.capterra.com/p/129327/Spoonfed/alternatives/) ## FAQs about Spoonfed Overview ### Which roles and teams benefit most from Spoonfed? Spoonfed is most used by catering leaders, operations managers, business owners, and directors overseeing food service delivery. Catering and operations teams use it to manage orders, event logistics, and kitchen coordination, while executives, finance, IT, and business development roles rely on it for visibility, process control, reporting, and scalable growth. Answer based on 27 reviews Overview ### What company size and specific industries is Spoonfed built for? Spoonfed is designed for B2B caterers, including contract caterers and self-operating caterers in large organizations, universities and colleges, restaurant chains, and CPU, dark kitchen, and commissary operations. It is suited to mid-size and enterprise food service businesses serving institutional and multi-location environments. Features and Usability ### What are the key features of Spoonfed? Spoonfed offers event management and banquet management, plus booking management, automated scheduling, and event calendar tools for planning orders and services. It also includes online ordering, order entry, order tracking, and kitchen/menu management, along with billing and invoicing, quotes and estimates, digital signatures, and real-time reporting. Integrations ### Which third-party tools and platforms does Spoonfed integrate with? Spoonfed integrates with DoorDash for Merchants, FreedomPay, Google Maps, Mailchimp, PayPal, Sage Accounting, Stripe, Xero, and authorize.net. These integrations cover delivery, payments, mapping, email marketing, and accounting tools, giving Spoonfed support for nine third-party platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Spoonfed offer? Spoonfed provides in-person training, live online sessions, and documentation to support team setup. In-person training allows direct instruction, live online sessions support guided remote learning, and documentation gives teams written material for reference and self-paced review. Answer based on 3 reviews Getting Started and Support ### What customer support options does Spoonfed offer? Spoonfed provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as quick, personal, and helpful, with issues often resolved fast and interruptions kept low. Some note the experience depends on getting clear answers, especially when questions are more complex. Answer based on 4 reviews User interface ### Is Spoonfed easy to use for staff and customers? Spoonfed makes everyday ordering, invoicing, and dashboard tracking easy for many catering teams and office food businesses. Staff often find the interface straightforward after setup, but some customers find parts of the client-facing web experience less intuitive, especially on smartphones or when building menus and categories. Answer based on 10 reviews ## Features AI summary Based on 270 Catering reviews Capterra data shows that buyers of catering software rank the following features as their top priorities: - **Booking Management** (**81%** of reviewers rated this feature as critical) - **Event Management** (**66%**) - **Event Calendar** (**67%**) Spoonfed supports all three of the features reviewers value most: **Booking Management**, **Event Management**, and **Event Calendar**. Together, these capabilities help catering businesses handle reservations, coordinate event details, and keep schedules organized in one place, allowing teams to manage operations more efficiently and deliver a more consistent client experience. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Spoonfed 46 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Banquet Management: Coordinate food and beverage delivery for events. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Management: Manage, organize, and store contact information - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Management: Store, manage, and track all electronic documents in a centralized location - Electronic Payments: Electronically collect payments for goods or services - Email Marketing: Create and send email blasts/campaigns - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Scheduling: Plan an event's time and location - Import/Export Management: Management of inbound and outbound shipments in the context of international trade - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Kitchen/Menu Management: Allows users to view inventory and build a menu that's appropriate - Multi-Location: Manage and support multiple locations - Online Ordering: Tracks and processes online orders - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Tracking: Track orders throughout the fulfillment process - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Sales Order Management: An order generated by a seller to a customer, containing details about products or services - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.1 (28) 4.1 Based on 28 reviews ## Pricing Value for money 4.4 (28) Basic $0.01 Per User,Per Month Value for money 4.4 (28) 4.4 Based on 28 reviews ## Integrations [ PayPal](https://www.capterra.com/p/207944/PayPal/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ Sage Accounting](https://www.capterra.com/p/168740/Sage-One-UK/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/)[ DoorDash for Merchants](https://www.capterra.com/p/229272/DoorDash/)[ FreedomPay](https://www.capterra.com/p/83235/FreedomPay/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (30) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (30) 4.7 Based on 30 reviews ## User reviews Overall rating 4.5 Based on 30 reviews Filter by rating 5(17) 4(10) 3(3) 2(0) 1(0) Mentioned topic Sorted by most recent JW Jason W. Entrepreneur Food & Beverages ### "Spoonfed Software Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2021 My overall experience with spoonfed was amazing to be honest. I would recommend this software to any and every catering/food service and or any individual within the food industry. Spoonfed is definitely a reliable catering software service that caters to your needs. This software literally takes working smarter to fit its clients and potential clients needs to the next level. Pros What I love most about spoonfed software is that it’s easy to you and makes work life easier and better. What’s more intriguing about this software is that its even more welcoming to guests. What I found to be a wonderful experience with spoonfed is that the software limits errors being made and automated production and delivery reporting with saves business time. Spoonfed is not just any other online food service I also view it as a marketing tool because it helps you get more clients for your business. Cons What I least like about about this software is that there’s not really a “how to set up” or “how to use” video being readily available to them. I believe this would be more helpful because customers would want to see first hand of the experience they are receiving right away. On spoonfed you would have to book an demo appointment and wait up to 15 minutes for a quick overview. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MU Mehmet U. Director Food Production ### "Not flexible enough" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 September 13, 2019 The account ming side is really poor. I was initially advised by executive that they are not an accounting software which is why, however its still not good enough. I dont expect any extreme accounting facilities anyway. Where all orders are kept on the software, i should be able to issue invoices easier and FOLLOW UP on these. Customers who paid by card, for some reason cannot be sent an invoice. I was told the email they get when they pay acts as an invoice, however this email clearly states “This is Not an invoice”. I dont find the software flexible enough. I have some customers who would like to set up a standing order, yet this is not possible. They have to log in and duplicate the order every day. The first page requires post code, date and time, but further down the process the date is required again. A lot of customers find this really annoying. Most customers just want to see our menu first without having to put in any detail. The customer service was great when executive was around as he always had an alternative to a problem, however since he has left to move abroad, I feel my questions aren't really answered and problems not solved. Pros We moved from analogue to this system so it is great. Customers can now go online and place their order themselves without a hassle. All orders are kept in track online Cons Invoicing, Not able to place standing order, cant send invoice to those paid by card, etc. Reasons for choosing Spoonfed No specific reason. Just had to choose one. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JP Julia P. President of Business Development Restaurants ### "More customization required" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 September 12, 2019 Pros It is designed specifically for drop-off catering. Cons The software does not allow customization of messages we want to convey to our customers. For example, we have no ability to alter the messages that are being sent to our customers. There are also many other counter-intuitive features, which we have talked to spoonfed about over the past couple of years with no real development based on our feedback. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RG Richard G. Owner Food & Beverages ### "Spoonfed makes catering a breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 12, 2019 Pros Easy to setup, use and update, great customer service and support, helps improve productivity Cons Not always easy to edit and update menu items and menu categories Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DG david G. chef manager Hospitality ### "spoonfed review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 29, 2019 saved alot of time back of house Pros very easy to use and invoice clients, generally great tool. Cons none to be honest its ideal for what we use it for Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TL Tony L. President Restaurants ### "Longtime Customer Very Satisfied" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 28, 2019 Overall the best system that I have found that covers most of our very complicated business types. Pros Yes we are very please with Spoonfed and their product and customer service. We have been with them now over 3 years and after trying numerous different systems we have landed on the one that is able to handle most of what we do. We have an extensive menu over 500 menu items with several different types of services from Wholesale, Normal Drop Off and Full Service Catering to Custom events. Their system has been for us the best at handling all the different areas that were points of pain for us over the years. When we started with them they were primarily a Quick Serve and did not have any or many Catering, so it has been a process for both of us to build the system that meets our needs and the TEAM have been very accommodating to our needs and wants. If I can answer any other questions please feel free to give me a call. Cons The only thing that is on the hit list for us is their ability to handle a Third Party order and allocating the Fee (Negative) within the accounting process. There has been workarounds but not seamless at this time but is in the process. Switched from [Caterease](https://www.capterra.com/p/2280/Caterease/) Previous software was great but only handled a portion of our business and we needed a system that could handle all of our types (Catering Drop Off / Delivery, Wholesale, Event Catering with Service etc) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Angie M. Catering Director Food & Beverages ### "Thank you!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2019 FANTASTIC! Love the customer support team! Pros Speed and the friendly prompt customer support! Cons Just was a bit rough during roll out for the compatibility with the actual companies firewalls Exxon Mobil Alternatives considered [CaterTrax](https://www.capterra.com/p/6182/CaterTrax/) Reasons for choosing Spoonfed Multiple service time feature ! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Martyn C. Company director Food & Beverages ### "Best software for Corporate Caterers" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 21, 2019 Very easy, the support team are always very quick to offer advise Pros The easy of use, once set up is key to this software. Clients can easily order online, and see there bookings, it is also really easy to see past orders Cons You have to log into the programme to view orders. It would be an ideal feature to have intergrated google calendars, showing the basics of the days orders! Reasons for choosing Spoonfed UK based company and priced correctly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PG Peta G. Financial Manager Food & Beverages ### "Does what is says on the tin" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 31, 2019 Spoonfed has provided us with brilliant software to manage a busy corporate catering business with many individual orders per day. Pros Easy to use and understand. Easy to enter data into the program. Cons Cannot produce an invoice for an order that is being paid by credit card Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CE CJ E. Catering Director Hospitality ### "User friendly sales generator " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2019 We are capturing more sales with more ease. Setup of the platform could not have been easier. Pros Very easy to set up and implement. User friendly. Detailed reports. Great support team in place. Cons Client/customer data entry has limited autofill and data carryover - a bit time consuming/repetitive. Alternatives considered [MONKEY](https://www.capterra.com/p/27429/MONKEY/) Reasons for choosing Spoonfed Price, service, features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129327/Spoonfed/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.