--- title: "Surefire Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Surefire Software - reviews, pricing plans, popular comparisons to other Plumbing products and more." source_url: "https://www.capterra.com/p/129337/Surefire/" page_type: "product" language: "en" --- # Surefire Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support) Surefire ## What is Surefire? Surefire is the leading Plumbing and Heating CRM in the industry. With so many features that can develop as your business, grows you can be safe in the knowledge that it will keep you one step ahead of the competition. A competitive tiered pricing model to suit your business and many additional options for more customisation. Because it was designed specifically for the Plumbing and Heating industry, nothing even comes close. Check out the website to explore everything Surefire has to offer. ## What is Surefire used for? [Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £30 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Surefire?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.surefiresoftware.co.uk&name=Surefire) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Surefire 0.0 VS. [4.6 (492)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting Price £30 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.5 (492) Value For Money 0.0 (0) Value For Money 4.5 (485) Customer Service 0.0 (0) Customer Service 4.7 (488) ## Surefire alternatives [4.3 (339)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 84% of reviewers rated it above 4 stars Highest Rated [4.6 (1,478)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.3 (308)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $259.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.4 (177)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Surefire Overview ### What company size and specific industries is Surefire built for? Surefire is designed for plumbing and heating companies of any size that need industry-specific management tools. It is built for businesses in the plumbing and heating sector, especially those looking for software tailored to their operational needs and daily workflow. Features and Usability ### What are the key features of Surefire? Surefire offers job management and work order management, plus job scheduling, task scheduling, and dispatch management for field service operations. It also includes customer and contact databases, service history, inventory tracking, estimates, billing and invoicing, electronic payments, QuickBooks integration, real-time reporting, alerts/notifications, and a mobile app. Getting Started and Support ### What training and onboarding options does Surefire offer? Surefire provides live online training sessions to help teams get started. This format supports guided instruction from a remote trainer and can be used for setup, feature walkthroughs, and questions during onboarding. Getting Started and Support ### What customer support options does Surefire offer? Surefire provides email/help desk and phone support for customer assistance. Users can contact the team through these channels for questions or issues. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations. ## Features AI summary Based on 447 Plumbing reviews Capterra data shows that buyers of plumbing software rank the following features as their top priorities: - **Scheduling** (**68%** of reviewers rated this feature as critical) - **Quotes/Estimates** (**57%**) - **Dispatch Management** (**66%**) Surefire supports all three features that reviewers rate most highly: **Scheduling**, **Quotes/Estimates**, and **Dispatch Management**. Together, these capabilities help plumbing businesses book jobs efficiently, create accurate customer estimates, and assign technicians to the right calls faster, allowing teams to improve response times, stay organized in the field, and manage daily operations more effectively. Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Surefire 39 features ### All Features - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Dispatch Management: Manage sending personnel and resources to a site as needed - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Equipment Tracking: Track the location of specific equipment at all times - For Plumbing Industry: Serving plumbing industry professionals - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile App: Access the system via a mobile application - Payment Processing: Accept, record, and reconcile financial transactions - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Service History: Track work performed and resources used for past customers, sites, or assets - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic £30.00 Per User,Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.