# Appraisd Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Appraisd the right Performance Management System solution for you? Explore 45 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129350/Appraisd/reviews --- Appraisd 4.6 (45) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Appraisd Ease of use 4.7 Customer Service 4.8 ## Pros and Cons in Reviews Lougene M Software Quality Assurance EngineerInformation Technology and Services, 201 - 500 employeesUsed the software for: Less than 6 months. “Appraisd is a wonderful tool equipped with user-friendly components which is great to be used not only by the HR people, but also by other departments as well.“ December 27, 2022 Rey Anthony M Data Analytics ManagerLogistics and Supply Chain, 201 - 500 employeesUsed the software for: 1-2 years. “The interface is intuitive enough to use for the first time without much handholding.“ June 6, 2022 EP Emmett P Head of Management Development & TrainingMarketing and Advertising, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “The team have also made updates on suggestions which has increased usability.“ June 10, 2020 ## Showing most helpful reviews Showing 1-25 of 45 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RR Richard R. Entrepeneur Insurance Used the software for: Less than 6 months ### "Appraised, Good Application for Personnel Performance" December 11, 2019 5.0 So far, with limited use Appraised, good handle on what employee's are doing and monitoring it. Pros Just started using this software and find it easy to use and covers all areas of personnel management, including employee performance, job career path, etc. Cons Nothing negative so far, time will tell. Need to learn more about upgrading costs. Cost could be a possible issue down the road, if anything. Review Source JC Julie C. Office Manager Information Technology and Services Used the software for: 2+ years ### "We wanted an online proven system easier to administer ensuring key info was recorded efficiently." July 11, 2017 4.0 Pros That it is an online paperless system, ease of note taking, tracking objectives easy to follow. Interface easy to use. It's a great tool for gathering all of the relevant information with very little effort all the way through the appraisal process. This encourages honest feedback from the individual the manager and their colleagues. We have a much more efficient system with a big increase across the agency of performance measurement. There is a massive drop in effort for keeping notes and logging objectives which in turn increases the availability of key players in the agency. Appraisd as a system was immediately adopted by our team because the improvements were a massive improvement on the old system. It's ease of use has meant we can retain a lot more key information and easily track progress of individuals against key individual and agency objectives. It has changed appraisals from being a necessary time intensive chore into a valuable driver for the agency. Cons A simple guide or flow chart at first use would be useful to guide line managers through the various stages as to what they need to do from day one in order to get appraisals up and running for there team member, as this isn't as clear as it could be once the member of staff has been set up on there by an administrator. They are not sure what happens next unless it is verbally explained as to what to expect. e.g emails prompting actions etc. Review Source LH Lisa H. Office Manager Architecture & Planning Used the software for: Less than 6 months ### "Company Appraisals " December 13, 2018 4.0 Pros Keeps all employee Appraisals for the business in one place with clear timeline of due dates, next review etc. It has a lot of features though these take some time getting used to and in my case I needed a lot of support and demos from the Customer Support team, who were extremely helpful. Cons The features can seem overwhelming and some of the wording is confusing. Review Source PD Paul D. Director Foundation Development Education Management Used the software for: 1-2 years ### "The perfect solution for our Appraisal needs" December 6, 2016 5.0 I was charged with the responsibility of designing a new appraisal and performance management system for over 300 employees, in three sites, with a range of roles from manual low-skilled to professional. The three sites function as completely different organizations, but there is also an overall management structure across all three. We needed a system which would be flexible enough to enable us to design exactly what we wanted and give us the information we wanted. We did not want to struggle with software which could not cope with the structure of the organization. This meant we needed some common elements for all employees, but different appraisal forms for different types of employees. As some people had more than one role in the organization, this was an additional complication and we needed to be able to solve this in the software. I did not want 'the tail to wag the dog'. Sometimes, software only does certain things and therefore you end up having to build your system around the capabilities of the software rather than modify the software's offering to fit with the system you have designed. I was delighted to work with the team at Appraisd. They were massively supportive in helping us use and modify their system to do what we wanted. This is the great strength of Appraisd. It is EXTREMELY flexible. But not only that - the support team is fantastic. So - In the end, this is as close to 'bespoke' as you can get. We are using the system to great effect in our Foundation of schools and nurseries and we can already see how this is going to improve the way we performance manage our staff and particularly how we can improve based on the data we can now extract and use. I would highly recommend. Pros Flexibility and usability. As it is web-based, I like the fact it is responsive. Excellent support team. Cons Would be useful to have 'two appraiser' setting. We get around this with 'feedback' and 'second sign-off' - but in schools, people do have multiple managers and it would be useful to have this feature. This was the ONLY thing not possible. Review Source SS Sarah S. Office Manager Printing Used the software for: 2+ years ### "Never going back to paperbased manual system" July 2, 2020 5.0 Great communication, they always listen and make you feel valued as a customer and a user Pros We moved to this platform from a paper based system, a new way for alot of people who like the traditional feel of printing and having everything on paper but from the first use we've never wanted to revert back to the old ways, easy to use, easy to set up and even easier to follow. Team is very helpful and has tweaked existing features and implement new features following requests from us. The best feature for us is that you can dip in and out and it remembers the information you enter Cons Persuading people to just try it (not the software fault though), sometimes it can run a little slower than you can click on your mouse buttons but hey show me a computer or website that never has this issue Reason for choosing Appraisd Easy to use, we wanted to move to an online solution and by far this was the one that ticked almost all the boxes on our wishlist, the unticked boxes now have been ticked after collaboration with the team and now has more features that I am going to implement very shortly! Review Source CE Clare E. CFO Information Technology and Services Used the software for: Less than 6 months ### "Appraisd" September 28, 2022 4.0 Appraisd has done exactly what we expected it to do, we've reached our implementation goals, and the process was super easy, our account manager was so quick at setting the system up and understood exactly what we needed and translated it perfectly for us. Pros The main purpose for automating this process and implementing Appraisd was to increase efficiencies by reducing the time employees and managers spent completing reviews and appraisals. It was easy to implement, it is a stand alone product which suited our purpose, and it is easy to learn. Cons The Training aspect could be expanded, so as to hold training records and set clear progression plans. And linking rewards to feedback and shout-outs would perhaps help to increase the use of these, as employees don't always see the benefit. Review Source Response from Appraisd October 6, 2022 Thank you for your review of Appraisd. It is great to hear that you have managed to get clear efficiencies from using Appraisd and that it is working to your business needs. Melanie C. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Affordable & Flexible Option for Staff Appraisals" February 23, 2019 5.0 I am the Executive Director of a nonprofit, and I love Appraisd for its ability to be fine-tuned to meet our needs. For instance, we have two kinds of reviews, quarterly and yearly. The system allows us to create the different reviews for different positons (such as department heads versus junior staff). Also, the system allows us to choose to specialize an appraisal for our needs, so that, for instance, we can review job descriptions and hand-over notes as part of our appraisals. Pros Appraisd is an affordable option for staff appraisals while also offering flexibility that allows for a company to fine-tune appraisals to fit its needs. Cons Since it is cloud-based, at times we have had glitches when saving information to a review. However, it could be because of our website connection. Review Source MT Megan T. Manager Investment Banking Used the software for: Less than 6 months ### "User friendly and quick to roll out, beneficial to both managers and employees." May 15, 2017 5.0 User friendly and quick to roll out through the organisation. Appraisd staff are engaged and only too eager to help to ensure you benefit from the system as a manager and an employee. Appraisd has enabled us to move away from a time consuming and paper driven process. Pros We have a fairly complex appraisal framework which is forward thinking for a small organisation. We researched countless software options for us to transition from a paper based environment to an online platform. Each platform investigated could only tackle a portion of our framework until we came across Appraisd. From my first query on the demo site and all through implementation Appraisd have been consistent in providing quick turnaround on my queries. They took the time to understand my framework so that they could customise the system where possible to ensure our framework remained solid and in line with our objectives. The system is very user friendly. I was able to navigate around the demo site without attending the training. The online help functionality is real time and the consultants attending to your query are informed and helpful. The big attraction of Appraisd is the short amount of time it takes to set up your framework and implement across the organisation. Cons Would of like to be able to customize the framework slightly but was able to work around these challenges but tweaking our framework. Review Source DC Debbie C. Human Resources Manager Primary/Secondary Education Used the software for: 2+ years ### "Helpline" October 31, 2019 4.0 Up to three years ago we did not have an easy appraisal system - appraisd has helped us to focus on staff performance, recognize staff achievements and keep an 'active' record for the year. Pros Excellent backup from the helpline with immediate response to any queries. Cons Can be confusing navigating round but this will come with experience of using the system. Reason for choosing Appraisd Best fit for us at the time. Review Source AE Adrienne E. Director of Training and Development Computer Software Used the software for: Less than 6 months ### "Setup and pilot phase - outstanding experience!" November 17, 2016 5.0 I started researching a performance appraisal platform for our company less than two months ago, and here we are ready to launch the first round of reviews. First and foremost, the system is extremely intuitive. You get a sandbox environment right off the bat, and you can experiment, explore, try things out without any sales pressure. The documentation is clear, detailed, covers all aspects of setting up and using the system. Setup is straightforward. The system is highly flexible and configurable. If you enjoy that kind of thing, you can tweak it to your heart's content, but if you prefer some hand-holding from the Appraisd Support team through setup, they are there for you. I was curious how support would work, since we are based in California and Appraisd is based in the UK. They have a schedule that allows them to support their clients around the clock. Responses to emails and setting/report requests have been speedy and helpful. Scheduled calls have been super productive - our account manager, Roly took on an advisory role where he was able to suggest some great solutions. It is very clear in all communications that the company places a high emphasis on customer relationships. The product is well thought-out and easy to use. I am very impressed with the entire process and looking forward to how the platform will be received by our team members. Pros \- flexibility of options in setup - ease of use - instant sandbox environment for testing - pre-loaded forms/sections/questions - helpful Support - great documentation Cons The only thing that isn't there yet is the ability to have a separate peer feedback and upward feedback section (right now there is only one feedback section available), but I am sure this will be covered as the application develops further. Review Source HT Helen T. Manager Used the software for: ### "Appraisd transformed our company review processes " May 6, 2015 5.0 Previous to Appraisd our reviews caused so much paperwork. This paperwork was then filed and not looked at until the following year. Now we have 2 reviews for each staff member a year and no paperwork! Staff all access their reviews on a regular basis and update their objectives and create new objectives for themselves. There is structure to what we do now and much more interaction between management and staff. Set up was very straightforward, quick and easy. Cant sing its praises enough! Review Source JS Joyce S. HR Manager Used the software for: ### "Great package - easy use anywhere" May 6, 2015 5.0 We moved to this product from a paper-based system. It can be accessed on any sort of device which is great if you have people who are not office based. Very easy to use from both an employee/manager/administrator viewpoint. Allows you to report easily which saves so much time. Customer service is second to none, particularly Dagmar. Overall, I would really recommend. Review Source DW Dawn W. HR Administrator Used the software for: ### "Love Appraisd! Simple.. easy to use.. and eye catching! " May 14, 2015 5.0 Having worked with Appraisd for a year now I have found the system to be an excellent addition to our HR department. Its been easy to implement into the business and our staff have found it easy to use. The Customer Service is always of a good standard and we always get a quick response! Review Source BE Ben E. IT Programme and Change Manager Used the software for: ### "Public sector end user (appraisee)" March 30, 2016 5.0 Great interface, user friendly system with clear instructions and excellent support workflows. The guidance and support I've needed from the Appraisd team has always been exemplary too. Brilliant stuff, keep up the good work! Review Source RN Robert N. Director Accounting Used the software for: Less than 6 months ### "Cracking system for businesses you want to develop their team" November 17, 2016 5.0 Like others, we wanted to streamline our review process and starting searching for an easy to use, yet realistically priced product. Appraisd massively streamlines the whole process for us and stops "the paper chase". Special shout out to Andrew Ward who guided us through the system and really cares about his customers . Review Source VR Verified Reviewer Human Resources Business Partner Sports Used the software for: 1-2 years ### "Appraisd" December 11, 2018 5.0 My colleague and I demo'd several performance management systems and we chose Appraisd because of its ease of use, look, and customization capabilities. They are a transparent and straightforward company to work with and I would recommend Appraisd to anyone. Pros Extremely straightforward implementation process both on the technical and people side of things Extremely responsive customer service. Operating in Canada, I love the fact that I can send an instant message whenever I have a question or need something updated. Cons We implemented this software in 2017, at that time they didn't have as many features which meant we had to do some in house work arounds. That said, in the past year Appraisd has really come through and integrated some great and helpful new features. Only other criticism would be that at times, there have been software glitches i.e organizational chart was not populating. Relatively small issue in the grand scheme of things though. Review Source Marc E. Group Talent Development Manager Staffing and Recruiting Used the software for: 2+ years ### "Transformational tool" January 8, 2019 4.0 Overall experience of dealing with Appraisd is very positive - Customer support and the team are very responsive and have been very helpful in supporting us to enable our people to manage performance more effectively, both their own and their teams. They are consultative and friendly and have often been able to suggest ways for us to achieve our goals. Pros Engaging user interface that's simple and intuitive to use. Really allows people to focus on the conversation and changes the perception that appraisals are "tick the box" exercises. It's possible to pull out all the data that gets entered - very helpful for providing insights, highlighting development needs, trends and patterns. End users like the tool. Regular updates and developments to the platform are released. The customer service is great - they listen to feedback and act upon it. Cons Not much to dislike here but it will be good to see the developments to the manager reporting and insights that I know are coming soon. Review Source Bethan H. HR Advisor Mining & Metals Used the software for: 6-12 months ### "A simple to use system that is great value for money. Appraisd offer excellent customer support." December 11, 2018 5.0 Our appraisal rate has increased and employees are finding the experience a vast improvement to our old system. Employees have stated that they have enjoyed their appraisal using Appraisd. Pros Its very simple to use and very versatile Great you can configure it in many ways to suit your organisation Appraisd staff are always very efficient in any queries. The customer service and after- care is faultless. I would not hesitate to recommend Appraisd. Cons Very positive about the system however areas of improvement could be: Ability to be able to set the time of the appraisal Documents that could assist with the training and employees getting to know the system as much as possible Review Source VR Verified Reviewer Data Analytics Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Easy to use performance appraisal tool" June 6, 2022 4.0 Overall, Appraisd is a good tool to have in our company for performance management. While we've utilized it regularly for performance reviews, it's a bit forgotten in the months between review cycles. It might be how we've utilized it, but I think Appraisd can further improve its features to make performance management as a whole much easier. Pros I like how easy it is to use. The interface is intuitive enough to use for the first time without much handholding. It gets the job done. Cons It's good for performance reviews. However, I think it lacks a bit in terms of features related to performance tracking and management. Review Source Response from Appraisd June 13, 2022 Hi, thank you for your feedback. We are always looking to improve Appraisd and your feedback will definitely help us consider areas to develop the platform. grant W. marketing director Financial Services Used the software for: 2+ years ### "At first glance a well-designed objective setting tool - but frustrating to use on practice" March 20, 2018 2.0 Pros Very simple, without much functionality to distract from entering and rating objectives and clear layout Cons Given the simplicity and limited functionality it should be much more intuitive to use. Logic of new v old objectives, and completed v live objectives is not well worked out. A Review Source Response from Appraisd April 6, 2018 Hi Grant, naturally we're really disappointed to get your low-scoring review - although I fully appreciate that you've found the objectives part frustrating and take on board your feedback. The objectives component is changing (see https://www.appraisd.com/feature-update-feb-2018) and we will be tackling the issues you identified. Please note that the way objectives work in Appraisd is configured by your HR team - and there are almost certainly other ways to configure it that would make it clearer for you. We will be in touch with your company to discuss your feedback. All the best, Roly Walter Founder VR Verified Reviewer Software Quality Assurance Engineer Information Technology and Services Used the software for: Less than 6 months ### "One of the best tools for managing reviews, goals, OKRs, and KPIs" December 27, 2022 5.0 Appraisd is a wonderful tool equipped with user-friendly components which is great to be used not only by the HR people, but also by other departments as well. I definitely appreciated Appraisd because of its capability to handle not only OKRs and KPIs, but also the performance evaluations to your teammates. This is definitely the tool of my dreams -- you truly can realize how this supports the 360 degrees reviews that most companies follow. Pros I love how simple this tool is. In our company, the color scheme of Appraisd is really outstanding and follows the brand and color of our company. I also love how encompassing Appraisd is when it comes to our liking and how we manage our culture -- through Appraisd, we get to manage OKRs, KPIs, evaluations, and reviews. This is really a game-changer. Cons Nothing much. This tool is really okay for me as of this writing. Review Source Response from Appraisd January 17, 2023 Thank you for your review, we are delighted that Appraisd has been working well to your needs. If you ever need help and support please feel free to contact your dedicated Customer Sucess Account Manager or visit our Help Center KF Konstantinos F. Business Development Manager Computer Software Used the software for: 1-2 years ### "Superb Performance Management Platform at a fair price" October 5, 2022 5.0 Great Platform, fully customizable ! Great Customer Service/Support ! Easy to set it up, use and maintain ! Affordable price ! Pros We liked many things but most of all the ease of use ! Cons We would suggest integration with Microsoft Teams Reason for choosing Appraisd Our decision was based on many factors. In brief, Appraisd is a platform that offers full 360 approach, is highly configuarable and one of the best "value for money" solution. Review Source Response from Appraisd October 13, 2022 Hi Konstantinos, thank you for the lovely review of Appraisd. We appreciate your thoughts on our software and are delighted that the tool is working well for you. If there is anything you need please feel free to contact your customer success manager. VR Verified Reviewer Digital Marketing Manager Computer Software Used the software for: Less than 6 months ### "Simple and intuitive " June 14, 2022 4.0 A great handy system that is simple to use and facilitates employee performance whilst making it more engaging. Pros Simple to use, there was no need for training, up and running in a matter of minutes for employees Cons The layout of reporting could be improved Review Source Jodie B. HR Assistant Used the software for: 6-12 months ### "Appraisd is really a great platform, it is easy to use with great features. " January 10, 2018 5.0 Pros It is really easy to use from a setting up perspective as well as from the employee perspective. They have really thought of everything. We were able to achieve everything we wanted from using the platform in a really straight forward way for everyone in our company to use. It has made the appraisal process so much more accessible and is easy to monitor ongoing progress throughtout the year. The team at appraid are great, they are extremely helpful and supportive. Review Source EP Emmett P. Head of Management Development & Training Marketing and Advertising Used the software for: 1-2 years ### "Would Recommend Appraisd for your Appraisal Process" June 10, 2020 5.0 Appraisd has become part of our appraisal process and allows us to capture feedback on our managers at each point in the employee-review process which occurs quarterly. As Head of Training this feedback is crucial to understanding what training interventions need to occur across the business to be impactful with the wider employee base and align with the company goals. Pros The recent update makes the software look similar to facebook, the appraisal process is simple with employees now just following the prompts on-screen. The team have also made updates on suggestions which has increased usability. Cons The previous layout wasn't as user-friendly but after the update it's improved immensely. 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