# JomSocial Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is JomSocial the right Social Networking solution for you? Explore 9 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129355/JomSocial/reviews --- JomSocial 3.6 (9) [View alternatives](https://www.capterra.com/p/129355/JomSocial/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 27th, 2024 # Reviews of JomSocial Ease of use 3.4 Customer Service 2.9 ## Showing most helpful reviews Showing 1-9 of 9 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CC Chris C. CTO Computer Networking Used the software for: 2+ years ### "Turn your joomla or wordpress website member list into a self contained social network like facebook" February 17, 2017 4.0 Jomsocial has been around for years and keeps getting better. Besides the usual picture sharing, video sharing, liking, commenting inside the network and on website articles, profile pages, headline images, user location awareness, and location based search, the best thing about jomsocial is how this software makes your own facebook-like or twitter-like social network, out of your joomla or wordpress website members, and it's all on your terms, directly on your website, under your complete control. Big Brother (Facebook or Twitter or Instagram or Google+ or whichever social media site which makes money by selling out your privacy information to the govt mass surveillance creeps) cannot easily get your private information, if you prefer your website's social network to be private. The possibilities are nearly endless. Dating sites, special interest communities, religious groups, towns and cities, gyms, schools, unions, social groups of all kinds, are easy to organize and connect, as long as the members register on the joomla or wordpress based website, and you get jomsocial software installed and running on there to provide its social element. Pros I was impressed to hear how Jomsocial uses automated testing consisting of over 5000 tests which run over 10 hours, to locate and fix bugs before releasing their software. All software companies should do the same if they care about quality software releases. The company behind Jomsocial, iJoomla, has a number of impressive extensions for Joomla, a sign of a well managed organization. Another great thing about jomsocial is how you can make money by offering advertising on your site when you add the component they offer called AdAgency. Cons As a long time jomsocial user, It's taken some time and a lot of patience to get to the point where Jomsocial is today. Review Source EW Eugene W. Developer and business owner Information Technology and Services Used the software for: 6-12 months ### "Poor customer support" May 31, 2017 5.0 I have uninstalled it and am using another application Pros Has all the features I need and want for my social network. Group controls are beneficial when control of comments and uploads is necessary. Cons They've been bought by another firm and are in transition, The customer support ticket system has been shut down as of May 26, 2017. No want to get support for paid subscription users. Software is slow with keeping itself updated with new Joomla updates. Review Source Response from JomSocial July 31, 2017 Hello Eugene Thanks for your review, however, there are few points that can lead other review readers to wrong information. 1. Regarding support - we always had forum and ticket support. While it is true that ticket section is closed, forums still remain fully functional and every customer can get support there. 2. Regarding updates. JomSocial has been on Joomla! market since Joomla! 1.5 and it is regularly updated to support latest version of Joomla! CMS. In fact, we are usually the first to provide full compatibility with newest joomla version DT Danny T. CEO Entertainment Used the software for: 1-2 years ### "Solid application for community if you are tech savy" October 12, 2024 3.0 It is a good application and an alternative to many solutions, especially regarding the price. The drawback is that this is not an easy solution, especially if you are not a developer. You must maintain all of the components, and management can require work. Pros It has many features; you can customize them as you see fit for your use case. Cons The management of all the extensions can be pretty cumbersome. Most features require updating modules, plugins, and extensions individually, which can become a lot due to the Joomla architecture. Review Source JR Jo R. President Financial Services Used the software for: 2+ years ### "As a active community and association of Forex Traders we use JomSocial since 3 years" March 9, 2017 4.0 The software is easy to install and to configure. We have had not one problem. Its very clean coded and also very easy to understand for the users. Some specific problems we had, the support during the 3 years was very very helpful and also very fast and friendly. We are very happy by choosing this plattform. Thanks to you all. Pros Clean code, fast and easy to configure Review Source PJ Peter J. Senior Consultant Internet Used the software for: 1-2 years ### "Connecting the world with JomSocial! " May 6, 2019 5.0 Pros I was part of the team that setup JomSocial at a local university. The university wanted something like Facebook, but which can be accessed using the university's existing LAN. We chose JomSocial which they are very happy about as students can now communicate with each other without using the internet. The ability create and update profiles is liked most. Cons Nothing really, it's the best social network software. Review Source PF Pim F. Director Design Used the software for: 1-2 years ### "I have been spammed ever since I stopped using Jomsocial" August 10, 2017 1.0 A lot of trouble Pros Jomsocial works fine. It can do most of the things that social media can do. It integrates perfectly into Joomla. Cons I used Jomsocial for a year (paid license) about 4 years ago. But then my client found out that he wanted to integrate Facebook instead. I unsubscribed about seven or eight times. No luck; They kept on sending me sales mails. I wrote two mails to Jomsocial to explain that I was not interested anymore (1 friendly mail, 1 not so friendly mail). They promised me twice that they would solve the problem. But they didn´t. I get sales mails from Jomsocial every second week. It just won´t stop. I can´t get rid of them. They have been spamming me for about 4 years now. So only one star for the total experience. Review Source JH James H. Used the software for: ### "Great social networking application for Joomla." December 8, 2016 5.0 I have used Jomsocial on a number of successful social networks over the past 5 years. I find this applications very well designed and built. Integrates easily with joomla and other components. Pros Easy to use and setup. Cons Sometimes it can be buggy, also it is not the cheapest option. If you plan to use it then you need to have a paid subscription. Review Source SM Sara M. Office Assistant Used the software for: Less than 6 months ### "Jomsocial is easy to use and helps combine social groups online. " March 12, 2018 4.0 Pros Very nice layout and easy to navigate. Uploading photos and editing profile is quick and easy. I like how you can create groups and have private messages. Cons A little slow at times but mostly works well. Customer service is not the best either. This program is expensive as well. Review Source RW Ron W. selbständig Used the software for: Less than 6 months ### "Jomsocial want refund money because its wrong solution for my clients" December 19, 2017 1.0 Pros Support is unavailable and some links to write to the company are broken. This is a maybe a fake company Cons Give no money back! No Imprint to localize the company. Between the pruchase no warning about refund policies Review Source Similar Products Featured ## Related categories [Social Networking](https://www.capterra.com/social-networking-software/)