Hostelworld.com

backpack online


2 / 5
1 review


Average Ratings

1 Review

  • 2 / 5
    Overall

  • 2 / 5
    Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Hostelworld.com
  • www.backpackonline.com
  • Ireland

About backpack online

Browser based PMS that provides reservations, yield management, booking analysis reports for budget hotel, hostel, guesthouse.


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backpack online Features

  • Built-in Accounting
  • Catering
  • CRM
  • Employee Management
  • Extended Stay
  • GDS/OTA Integration
  • Loyalty Program
  • Maintenance Management
  • Marketing Automation
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Single Property
  • Vacation Rental

backpack online Reviews Recently Reviewed!


There are plenty of better booking apps

Mar 12, 2019
2/5
Overall

2 / 5
Ease of Use

2 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: backpack online is looking, shall we say, a bit long in the tooth. Many of the hostels I've worked for use it because it's free and it works well enough with one of the biggest booking engines for hostels (hostelworld). Those are the best things I can say about it. Free and ubiquitous.

Cons: Antique, non-intuitive interface.

Lots of workarounds required to do simple things like changing rooms.

Frequent error messages for no apparent reason.

Hostelworld is the only built-in integration.

I doubt this software has been updated in years and Firefox is the recommended browser?

Avoid this if you have any budget at all.

Overall: My overall experience with backpack online was painful.