# HGTS Web Reservations Manager Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about HGTS Web Reservations Manager Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/129397/HGTS-Web-Reservations-Manager --- # HGTS Web Reservations Manager Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 14, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HGTS Web Reservations Manager ## What is HGTS Web Reservations Manager? Hudson Software is a highly configurable transportation system with online reservations for private car/limo service, shared ride, hourly, point-to-point transportation, tours and activities, line-run charters and more! Hudson also features a fully customizable dispatching system, administrative tools, mobile solutions including passenger Apps, driver App, mobile widgets with vehicle and driver tracking, reviews, quick pay features, self check-in and more. Run reports & send invoices ## What is HGTS Web Reservations Manager used for? [Reservations](https://www.capterra.com/reservations-software/)[Transportation Dispatch](https://www.capterra.com/transportation-dispatch-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HGTS Web Reservations Manager?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.thehudsongroup.com&name=HGTS Web Reservations Manager) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HGTS Web Reservations Manager 5.0 (2) VS. [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting Price Contact vendor Starting Price $23 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (2) Ease Of Use 4.4 (480) Value For Money 5.0 (2) Value For Money 4.2 (460) Customer Service 5.0 (2) Customer Service 4.3 (467) ## HGTS Web Reservations Manager alternatives [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (342)](https://www.capterra.com/p/158839/Cloudbeds/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (431)](https://www.capterra.com/p/129392/Reservation-Nexus/reviews/) Starting price $30.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars ## FAQs about HGTS Web Reservations Manager Overview ### What company size and specific industries is HGTS Web Reservations Manager built for? HGTS Web Reservations Manager is designed for ground transportation operators, including shared ride providers, limousine and private car services, charter companies, and tour and activity operators. The vendor description identifies these industry verticals, but it does not specify a particular company size, so it appears suited to operators in these sectors of any size. Features and Usability ### What are the key features of HGTS Web Reservations Manager? HGTS Web Reservations Manager offers online booking, group reservations, and third party booking for reservation intake, plus scheduling, dispatch management, and routing for trip coordination. It also includes billing & invoicing, payment processing, accounting, booking notes, promotions management, mileage tracking, GPS, order management, activities booking, and customer support. Getting Started and Support ### What training and onboarding options does HGTS Web Reservations Manager offer? HGTS Web Reservations Manager offers in person training, live online sessions, webinars, and documentation. In person training supports direct instruction, live online sessions provide guided remote learning, webinars present scheduled product training, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does HGTS Web Reservations Manager offer? HGTS Web Reservations Manager provides 24/7 live rep and chat support. Support can be reached at any time through these channels, but no reviewer feedback is available here to describe response times, helpfulness, or common frustrations with the support experience. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Activities Booking Allows businesses to offer customers reservations for a variety of activities. Billing & Invoicing Create, manage, and send invoices or bills to customers Booking Notes Keep notes on the specifics of a reservation including customer information and special requests Customer Support Provide online support for your customers through live chat or help desk functionality Dispatch Management Manage sending personnel and resources to a site as needed HGTS Web Reservations Manager 16 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Allows businesses to offer customers reservations for a variety of activities. Create, manage, and send invoices or bills to customers Keep notes on the specifics of a reservation including customer information and special requests Provide online support for your customers through live chat or help desk functionality Manage sending personnel and resources to a site as needed System to support the positioning, navigation, and timing (PNT) measurements of an object or individual The ability to reserve times in groups. Log miles driven for tax deduction or reimbursement purposes Book meetings and appointments through a website or digital platform Manage and track customer orders for goods, investments, or any other purchases Accept, record, and reconcile financial transactions Design, communicate, and distribute incentives to perform a specific action Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Allows bookings to be made through a third party service Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Value for money 5.0 (2) ### Starting price Free trial not available Value for money 5.0 (2) 5.0 Based on 2 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (2) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (2) 5.0 Based on 2 reviews ## User reviews Overall rating 5.0 Based on 2 reviews Filter by rating 5(2) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent GD Gabriel D. Chief Operating Officer Transportation/Trucking/Railroad ### "Hudson software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 14, 2019 Excellent. Pros I like how customisable Hudson software can be. We use it for our LIMO and ShuttlE Bus services which are two very different business. It handles everything from invoicing to paying drivers - really is good. Great support team too Cons Not much to say about this; there really is not much that I don’t like in Hudson. Takes a while to understand its complexities, but love you do, you take a real liking to it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2019 Thank you Gabriel! We truly appreciate the kind words and are glad you like our software and support. You're a great customer and we look forward to continuing our work with you and Brunel for many years to come. Maren Hudson Software SG Stephanie G. Senior Director of Operations Transportation/Trucking/Railroad ### "TRANSPORTATION DREAM COME TRUE!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 12, 2017 Hudson is absolutely amazing. They can fit their software to mold to your business model. I have used them for over 10 years and always have been treated with respect. My problems were never unimportant to them. The after hours help was 110% reliable 24/7. Love them, would recommend HIGHLY! Pros Hudson software can be conformed to fit your exact needs. As your business grows and changes over the years, so will Hudson. Cons I have heard that the online system is hard to navigate, but overall it's the best programming I have used in 15 years of transportation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.