Impactiv

Innkeeper's Advantage

5 / 5 5 reviews

Who Uses This Software?

Bed and Breakfasts, Boutique Inns, Home Sharing


Average Ratings

5 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $39.95/month
  • Pricing Details
    Pricing based on # of Rooms
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Impactiv
  • www.innkeepersadvantage.com
  • Founded 2006
  • United States

About Innkeeper's Advantage

The complete Internet marketing control center for Bed & Breakfast Inns. Features: - Custom Web Design - Web Content Management - https:// on all pages - Online Reservations Listed by Individual Unit - Direct OTA Connections with Channel Management - Guest Management - Automated Email & Texting - Yield & Rate Management - Online Coupons - Online Gift Certificate Sales & Redemption - AMP Mobile Booking - PCI Complaint Credit Card Processing - Reports - Google Analytics e-Commerce


Innkeeper's Advantage Features

  • Catering
  • Employee Management
  • Front Office Management
  • GDS / OTA Integration
  • Group Management
  • Guest Experience (GEM)
  • Housekeeping Management
  • Maintenance Management
  • Marketing Management
  • Multi-Property
  • Online Booking
  • Point of Sale (POS)
  • Reservations Management
  • Reviews Management
  • Single Property
  • Vacation Rental
  • Activities Booking
  • Booking Notes
  • CRM
  • Guest Management
  • Multiple Rate Plans
  • Online Booking
  • Payment Processing
  • Promotions Management
  • Revenue Management
  • Single / Group Reservations
  • Third Party Booking

Innkeeper's Advantage Reviews Recently Reviewed!

Amazingly easy to use. Highly recommend!

Aug 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The Innkeepers Advantage team is amazing. With their help the reservation software was put to use in no time. The software has gone beyond my expectations on what it provides. OTA's can be channeled through the software. Fantastic!! The program allows you to be in control of changing the rates, blocking out rooms, offering coupons, apply discounts, run occupancy rate reports, tax reports and so much more. What a time saver this software has been. Thank you for making this transition easier than I could have imagined.

The system was easy to understand and use. The support team was very patient, kind and knowledgeabl

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease in using. The way it integrates with our other partners and it is understandable. The navigation from section to section.

Cons: The smallness of the + you have to click on. As a 67 year old business owner, it is hard for me to see small print, even with my glasses.

Overall: All the benefits of integrating different booking engines.

The EXACT system for my needs (and yours)

Jun 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've had the opportunity to work with the team at Innkeepers Advantage for quite some time. I wanted to find a company that was interested in helping make my B&B's a success story. I/A was exactly what I was looking for. I didn't want a clunky "pop-up" type reservation system that was designed to replicate my website. I wanted something that was integrated in my website by the same design team that developed my website. In the nearly 5 years of doing business with I/A, I have been able to substantially increase my revenue each year. They are keeping my web content current. The team at I/A does an amazing job of using current data to help my properties stay relevant. How you might ask? One example is their incorporation of AMP mobile. Other software companies have been leery of current data and how it applies to mobile users. I/A is one of the only companies successfully using AMP. My results: 42 mobile bookings in one month. As I check with other B&B owners, no one is achieving those results for their business. If you are serious about your B&B and looking to find a company that will help you increase your business, give your website a fresh look and functional presence, and incorporate a user friendly property management system that produces unbelievable results, and personal customer service: then Innkeepers Advantage is truly your total business solution. And guess what? Their services are affordable for your current budget.

Overall: Ease of use.

Truly an AMAZING product

May 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Pretty much everything. The rate\yield management piece is incredible, as well as the interface to connected systems to allow you to make keep all your rates in synch with 3rd party systems. The graphical front end is a blessing and ease of use, so simple to utilize all the cool features in this software. It changes minimum nights for you automatically if it detects a gap in the availability calendar which is so cool. It allows you to create coupons to discount rooms, provides online gift certificates, a gift shop, and so many features which sets this software apart from all the rest.

I've been in the B&B business for 14 years and have changed booking software so many times. So many products out there dont live up to all the hype they initially sell you to get you on board. IA without a doubt fulfills all the needs you could possibly want in a booking engine. They also built my front end website, which was superior to what i had previously built by a website design company. I cant say enough good things about the product. It truly is a total business solution for the Bed & Breakfast industry.

Lastly, the support you get is top of the line. Many other products I've used get you started and then you're kind of on your own to figure it out. Cindy and the support staff ALWAYS make time for their customers. She has spent countless hours with me going over existing functionality as well as teaching me new features. Always there when you need their help. Great job guys.

18 yrs as a B&B - using many hosts/systems - 10 years ago we found I/A - been an amazing experience!

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can do absolutely anything I want to tweak my website and everything works the way it's supposed to work. Incredible people to work with - personal attention - always available - immediately take care of anything I have managed to mess up - their rates are well beyond reasonable - the software enables me to edit anything I want to edit - like seasonal date changes, rate changes, policies, whatever. I would be happy to chat with anyone considering Innkeepers Advantage as their web-host - web-designer - and online reservation system - it all works - never miss a booking - they have platforms available for all the Online Travel Agencies like Booking.com, Trip-Adviser, Expedia, Hotels.com, and makes a special Trivago connection available as well. Never a "double booking" by trying to find other ways to get reservations. It can all be channeled directly thru the software from Innkeepers Advantage. Rooms are immediately taken out of our online inventory. I can block rooms out, change rates, charge different rates for the weekend, apply multi-night discounts automatically, and their software computes all the math. They even have "coupons" I can set up to be applied in checkout for all the discounts that prospective guests feel they are entitled to. No more phone calls - they have everything they need to know right in front of them and book right online. Like I said - amazing!!

Overall: It has everything I have ever wanted or needed to run our Bed and Breakfast.