# Page 3 | STAAH Channel Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is STAAH Channel Manager the right Hotel Channel Management solution for you? Explore 247 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129409/STAAH-Channel-Manager/reviews --- STAAH Channel Manager 4.7 (247) [View alternatives](https://www.capterra.com/p/129409/STAAH-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of STAAH Channel Manager ## Showing most helpful reviews Showing 51-75 of 247 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MR Mandvi R. Proprietor Hospitality Used the software for: 2+ years ### "Very efficient" June 24, 2016 5.0 We are happy with the services. Its very convenient for us to manage our inventory and rates by a mere click. The product is excellent and do Keep up your good services! Pros Executives are very prompt when we raise any issue and respond very well Emails are answered very quickly Any complaints addressed are rectified promptly Cons At times some fluctuations in the rate disparity occur which do cause inconvenience but when chased through the executives are dealt well. Review Source Response from The Access Group June 29, 2016 Thank you Mandvi for your review. Your comments make us strive harder for perfection. SK SHANTANU K. FRONT OFFICE MANAGER Hospitality Used the software for: 2+ years ### "USER FRIENDLY " February 21, 2017 5.0 I joined in St Laurn Hotel Pune from 2014 . Staah was there earlier . Last three years consistently i am using Staah . Very easy to access and very easy to learn for new user of our new staff. Every year implementing new things to update our self to increase revenue . Complete details of OTA generated room nights ,revenue etc . Channel manager and entire team who are in touch with us have put at most support for our two hotels. Thank you so much .. Review Source Response from The Access Group March 1, 2017 Shantanu, we appreciate your review and happy to hear that you've enjoyed using STAAH through these years. Thank you for choosing us, I will pass your feedback to the team. GS Garfield S. Director of Sales & Marketing Hospitality Used the software for: 2+ years ### "Excellent Software!!" June 22, 2016 5.0 One point for getting your rates updated on all OTAs which minimizes time scales making work easy and productive. Pros One stop shop for managing all channels effortlessly!! Allowing direct bookings through the hotel's website. Updates rates and inventory quickly. Cons Even though the software is updated regularly, details of the changes made in the software are not updated to the user which in turn the user needs to go to the old version for operation. Review Source Response from The Access Group June 29, 2016 Garfield, Your comments make us strive harder for perfection. Thank you! OS Ovais S. Hospitality Used the software for: 2+ years ### "Grand Residency Bandra " June 20, 2016 4.0 So far it's been fantastic. The ease of functions and less complication makes it user friendly and gives sense of confidence Pros Easy Navigations Clutter free screens User friendly Customer service Connectivity Cons Report needs improvement Mobile app needs improvement Live connect with PMS Review Source Response from The Access Group June 20, 2016 Thank you Ovais, we really appreciate you taking the time to leave a review. And we take on board your comments regarding reports and the mobile app. We are continuously developing our products and will keep you informed as new features and improvements are released. JC Jane C. Owner Hospitality Used the software for: 6-12 months ### "Staah Review" July 8, 2016 4.0 I have little experience with these systems but the system seems to do what I need it to do, it would have been very difficult to set up if it had not been for support by Staah staff, they have been great Pros Easy access - and it appears to work really well but don't think I am using all of its features would be great if roadshows are offered once a year and anyone using the system could go to a workshop and go through features, how to make the most of etc Cons I am concerned at the moment re how responsive it is - when I use off my iphone 6 it is almost unusable, something I need to address but have no time, there are a few glitches it slides when you are reviewing occupancy so need to ensure the dates move with the occupancy Review Source Response from The Access Group July 15, 2016 Jane, Thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board. MM Maggie M. Revenue Manager Hospitality Used the software for: 1-2 years ### "Great channel manager" January 18, 2022 5.0 Pros The customer support team is very helpful and great with training. The channel manager is easy to use and has all of the basic functions to manage the property and rates. Cons Setting restrictions wasn't as straightforward as I thought it should be - you couldn't really tell if they were set up or not. Review Source JS Jimmy S. MD Hospitality Used the software for: 2+ years ### "It's really good" June 19, 2016 4.0 We have had an excellent run with the company and solution offered. They helped us sign up with the OTAs and then setup the system for us too. They proactive get back to us and suggest what will work for us better and point out when we are going wrong. Obviously it's their own software that is doing the heavy lifting and which is generating the information they share with us. Pros It's team makes the big difference in a world where there is often little to differentiate between tech. Review Source Response from The Access Group June 20, 2016 Thank you Jimmy for your review and kind words, it's much appreciated. SK Saravana K. general manager Hospitality Used the software for: 2+ years ### "Staah Review on 16/06/2016" June 16, 2016 4.0 Good working with them. They help us out whenever it is required. We have had some great experience working with Staah primarily because their response has been good. Keep it up!!!! Pros At one go we can update rates and inventory on all channels Cons Should have more flexibility in terms of co ordination with portals. Review Source Response from The Access Group June 16, 2016 Thank you Saravana for your review. We are always looking for ways to improve our service. If you have any specific suggestions regarding flexibility of co-ordination with portals, please email marketing@staah.com. Thank you. MP Meera P. Vice President - Sales and Marketing Hospitality Used the software for: 2+ years ### "Friendly and Easy to use Software. " June 29, 2016 4.0 The experience overall is very good. The updated version is quicker and faster. The look of the site is welcoming and easy to use for the clients too. Pros Inventory and rate updation is the most liked feature in this software. Cons We do not like the feature of updating the inventory and validity for packages. We have to select each month and update the same which is a tedious job. Review Source Response from The Access Group July 8, 2016 Meera, thank you for taking your time to review STAAH. We appreciate your feedback and have taken your comments on board. LC Lydia C. Hotel Manager Hospitality Used the software for: 1-2 years ### "The features of it has improved over time and the team support is always reliable and on time!" October 5, 2017 5.0 Saves time Pros Easy features-user friendly, just like using a nokia phone. It also eases your work to get datas from all OTAs-everything information needed is displayed in STAAH extranet. The price is also affordable. Cons So far so good. The only downfall is that, sometimes when technical issues arise, we are not able to control the room availability on ur own. We would need to contact our market manager and they will do it for you. But Overall, this is nota major disturbance for us. Review Source Response from The Access Group October 7, 2017 Thank you Lydia for your review! We appreciate your comment and look forward to maintaining our great relationship. AD Ankit D. Owner Hospitality Used the software for: 2+ years ### "Overall A Good Experience" February 13, 2017 4.0 Hotel Dua Continental, Nagpur has been using it since past 3-4 years. All points mentioned above tick the boxes for us. Only point debatable is the monthly price point. With many new channel managers in the market offering attractive packages and ours being a budget hotel having strict marketing budget, a small reduction in the overall package cost will be good. Rest everything else is great. Pros Ease of use Review Source Response from The Access Group February 13, 2017 Ankit, thank you for your feedback and for choosing STAAH. I will pass your comment regarding our pricing to the team. KSF KHANG SHEONG F. Digital Marketing Officer Hospitality Used the software for: 6-12 months ### "GREAT AND WONDERFUL" June 9, 2017 5.0 Channel Mapping from all channels Linked to my PMS Inventory Automatic booking flow 24/7 Booking Inventory management Pros Able to map multiple channels Able to integrate with our PMS inventory. Allow to update rates to all channels at once Allow to receive all bookings from every channel Great support team Cons Unable to map to a channel with two account Unable to support some channel Unable to delete rate plan Not flexible for user to manage or map rate plan with other channels Review Source Response from The Access Group June 11, 2017 Thank you Khang Sheong for your review. We will pass your feedback to the team. NS Namrata S. Sales Executive Hospitality Used the software for: 1-2 years ### "Ramsukh Resorts review" June 23, 2016 5.0 Great experience. Excellent customer support. Ms Suvrata has been very helpful always. The software is user friendly. The only thing missing is-Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season. Pros User friendly system Cons Extra adult & extra child rates cannot be updated as per weekday, weekends, long weekend options for a resort like ours where extra person rates differ as per season. Review Source Response from The Access Group June 29, 2016 Thank you Namrata for taking your time to review STAAH. We have taken your comments on board and will revert back to you when we update this functionality. GB Glenn B. Manager Hospitality Used the software for: 1-2 years ### "Expanding our reach with Staah" July 11, 2016 5.0 We needed to expand our web booking platform in order for our business to be available to more potential guests. Without doubt, obtaining Staah software has been a great move for our business allowing us to expand our booking pages and also to securely manage our bookings. Overall our booking system is now more efficient and that allowed us to reach more customers. Pros Easy to use, functional. The software automatically updates our room availability and that saves time daily during busy periods. Great back-up service from the Staah team is also a plus. Review Source Response from The Access Group July 15, 2016 Thank you for your feedback Glenn. Your review is much appreciated. DJ Deepak J. Group General Manager - Sales & Marketing Hospitality Used the software for: 2+ years ### "Staah The Game Changer in Channel Manager" June 19, 2016 5.0 Staah is not a Channel Manager but it is a tool which takes your Hotel to the next Level.. It has so many options to plan strategies your open room inventory, maximize your Room Revenue & sell add on benefits even before the Guest walks in Pros The best part of Staah is its very User friendly & it help the Hotel to maximize the Revenue Goals. Cons None as on Date.... Review Source Response from The Access Group June 20, 2016 Thank you very much Deepak for your generous review, we really appreciate it. MB Mihir B. Owner Hospitality Used the software for: 2+ years ### "Best App ever ." June 19, 2016 5.0 One App gives all the information you need. Can login from laptop and syncs with your phone too...... Pros You can update Pricing and occupancy the move. Cons Every time you login from your phone it asks for a password. Review Source Response from The Access Group June 20, 2016 Thank you very much Mihir, we really appreciate your review. Regarding the mobile app, it's important to us that your data is secure so, like many other apps, we have set it to require your password each time you login. RS RAJESH S. GENERAL MANAGER Hospitality Used the software for: 1-2 years ### "AMAZING SUPPORT SYSTEM" March 5, 2017 4.0 IT HAS BEEN GOD SO FOR. It is very user friendly and easy to use. insights on performance we get has been absolutely fantastic. Real changed on real time is within seconds and inventory distributed across all OTA"s is pooled well. My only request or feedback whatever is channel manager must distrubute across global rather few channels which operator identifies and access should lead to GDS. Pros REAL TIME ACCURACY AND USER FRIENDLY Cons MAPPING PROCEDURE Review Source Response from The Access Group March 5, 2017 Rajesh, thank you for your review! We're glad that you enjoyed using STAAH. We integrate with over 100 OTAs, as well as leading GDSs. Get in touch if you wish to be connected to these services. AK Apurva K. EDP Manager Hospitality Used the software for: 2+ years ### "Best in Class Product backed by Best in Class Support" June 13, 2016 5.0 From the time we have started to use Staah Channel Manager & Booking Engine our online channel bookings have grown exponentially. Staah is a very powerful e-distribution platform which we have used to maximize Hotel Revenue Yield. Pros Easy to Use Very Fast Updates Excellent Support Intelligent Reporting Cons none so far Review Source Response from The Access Group June 13, 2016 Thank you Apurva, we really appreciate the kind words and you taking the time to leave a review. PM Pranav M. Hospitality Used the software for: 2+ years ### "The Best Product in its Category " June 20, 2016 5.0 From the initial setup to daily management its has been a wonderful experience. Our one point of contact Mrs Mausumi has been superb. Pros The ease of use. Simplicity of the software. The ability for any new hotel reservation executive to understand the software with ease is what makes staah so effective. Cons No Cons Review Source Response from The Access Group June 20, 2016 Thank you Pranav, we really appreciate your review and kind words. PC Parul C. Revenue Analyst Hospitality Used the software for: 2+ years ### "Wow!!" July 12, 2017 5.0 Easy to Handle. Pros It's very friendly. Services are very quick, I usually connect with customer service agents are very professional, hard working and have proper knowledge about software. Cons New updates, although that's for betterment., Few times technical issues in connection with other channels. Review Source Response from The Access Group July 14, 2017 Thank you Parul for your review. Appreciate it. NP NEERAV P. CEO Hospitality Used the software for: 2+ years ### "A VERY USER FRIENDLY CHANNEL MANAGER" February 21, 2017 5.0 We have been using STAAH for over 2+ years and the product is great. It is very user friendly and easy to use, once a basic training is done, it very smooth to operate. The Inventory Updation is very quick. We recommend this to all who use Channel Managers for their Hotels Pros Ease of Use Cons We need multi user access Review Source Response from The Access Group March 1, 2017 Thank you for your review Neerav. We look forward to working with you in many more years to come. VD Vaibhav D. Hospitality Used the software for: 2+ years ### "No Tripadvisor Connectivity " June 13, 2016 3.0 Like the ease of use for the product, don't like the lack of trip advisor instant booking support / usability Review Source Response from The Access Group June 14, 2016 Thank you for your review Vaibhav and sorry to hear of your difficulties with TripAdvisor instant booking. Unfortunately, the issues you¿re experiencing are outside our control but we are very happy to work with TripAdvisor to resolve this. Please contact support@STAAH.com and we will help in every way we can. GC Gaylene C. Manager Hospitality Used the software for: 1-2 years ### "Staah Channel Manager" July 22, 2016 4.0 When starting out with Staah, we had a problem with the connection between Staah and Callista. Both blaming each other. Staah was the one that came forward and helped put things right, even though it wasn't there fault. Admired them for that and have had no problem since. Ever since then Cheyenne has been most in a helpful, patient manner. Pros Easy to use Cons Probably training. Although I am about to test this out in a couple of weeks. Review Source Response from The Access Group February 12, 2017 Gaylene, I'm glad the connect issue has been sorted. It was our pleasure assisting you and getting you connected. I will pass your comment to Cheyenne as well. rR ranvijay R. owner Hospitality Used the software for: 2+ years ### "Great channel Manager every hotels should go for staah" June 19, 2016 5.0 Before i could decide on a channel manager for all my 4 hotels in jaipur i checked and tried each and every channel manager possible and at last got STAAH its made my life easy as all my booking are online and to handle about 76 OTA its easy to handle gavin and tarun are doing a great job i wish them all the best for the future. Review Source Response from The Access Group June 20, 2016 Thank you Ranvijay, that's very kind. We really appreciate your review. SA Selby A. Manager Hospitality Used the software for: 2+ years ### "Simple and Effective" July 6, 2016 5.0 As professional Motel managers we have investigated and compared many channel management systems to introduce to new properties, in our opinion this wins hands downs. The main reason is simplicity of use. Pros Simplicity, technical help line, proactive development team Cons nothing Review Source Response from The Access Group July 7, 2016 Selby, thank you so much for your review. You are one of valued clients and we really appreciate your support. Similar Products Featured ## Related categories [Hotel Channel Management](https://www.capterra.com/hotel-channel-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.