# Page 5 | STAAH Channel Manager Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is STAAH Channel Manager the right Hotel Channel Management solution for you? Explore 247 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129409/STAAH-Channel-Manager/reviews --- STAAH Channel Manager 4.7 (247) [View alternatives](https://www.capterra.com/p/129409/STAAH-Channel-Manager/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of STAAH Channel Manager ## Showing most helpful reviews Showing 101-125 of 247 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MS Manvendra S. Assistant Front Office Manager Hospitality Used the software for: 1-2 years ### "At first Thank's to STAAH for making our hotelier work easier and comfortable. " June 14, 2016 5.0 I don't have more words but STAAH but yes would like to say to any hotel or resort that just take it on trial basis and then you will come to know what changes STAAH has made in your day to day work. Pros One point of contact for all OTA partners. Cons Should provide more option. Review Source Response from The Access Group June 14, 2016 Thank you Manvendra for your kind words. As you know, we are continuously improving our products to provide more options and we will keep you informed as they are released. sL sherwin L. owner Hospitality Used the software for: 6-12 months ### "mobile software managing your business anywhere" July 7, 2016 5.0 We are uncertain how we can be benefit from STAAH before we commence to use. It is really a lovely software you can manage the availability and rate anytime and anywhere. You won't miss some bookings and get fresh of availability as long as the updates. Rates are keeping the same accrossing all channels. It saves our time and make us away from dilemma of complaint from guest Pros Easy to update rate and availability. Easy to view all booking details Cons always change layout of the menu, some functionalities is less used but confuse me Review Source Response from The Access Group July 15, 2016 Thank you so much for your review Sherwin. We really appreciate your comments. DL Dongsil L. Manager Hospitality Used the software for: 2+ years ### "Very easy and effective for my business" July 7, 2016 5.0 I have been used this from 2013 and found it is very easy and useful for me. Support center staffs are very knowledgeable and they know what are they doing. :-) Review Source Response from The Access Group July 7, 2016 Thank you Don for being our valued client over the years. We really appreciate your feedback. AG ADITEE G. SALES & MARKETING MANAGER Hospitality Used the software for: 2+ years ### "STAAH made easy managing OTA's" June 15, 2016 4.0 Its very easy managing OTA's with the help of STAAH. Easy accessibility and very informative. Regular updates can be done manually. Pros Any updates to be done can be done manually. Cons none Review Source Response from The Access Group June 15, 2016 Thank you for your review Aditee, it's greatly appreciated. PK Pramod K. Vice President Revenue Management Hospitality Used the software for: 2+ years ### "Excellent Channel manager " June 18, 2016 5.0 User friendly interface with quick update and very brief reporting with compset analysis. I am using STAAH since past 5 years Pros User friendly, API with all top OTA, Revenue Management Cons Not noticed Review Source Response from The Access Group June 20, 2016 Thank you Pramod, this is great to hear. SN Shashank N. Assistant Manager - RMD Hospitality Used the software for: Less than 6 months ### "STAAH Review - Lemon Tree Hotels" June 18, 2016 3.0 I work with STAAH on a day to day basis which is why I am able to give a critical feedback on it. STAAH overall is very useful and it has many features with other Channel Managers don't. the main problem with STAAH is that they are reluctant to work on suggestions on improvements or features which the system doesn't have. It would be an excellent tool if they had the kind of technology to cater to the user's requirements better. Pros 1\. Common Inventory Management 2. Ease of changing rates 3. Linking & Syncing is very easy 4. Great response time for complaints Cons 1\. Internal rate audit of rates is very limited adn their RateStalk features needs some reworking 2. Improvement recommendation of features are not worked upon 3. No linking with GDS Review Source Response from The Access Group June 20, 2016 Thank you for your review Shashank. Whilst we consider all ideas and suggestions we prioritise those which are urgent and in greatest demand. We are able to offer connection to the GDS and a member of our team will be in touch to discuss this with you. KF Karen F. Owner Hospitality Used the software for: 6-12 months ### "Staah App " February 2, 2017 4.0 Thanks Staah! The Staah channel manager and website is working well. Actually our computer is in getting fixed (after a power surge affected it during a thunder storm) so I've just downloaded the Staah app on my phone. This means I can still monitor our bookings and room availability until we get our main office computer back. It's actually really good, and I can see it will be really handy when we take a holiday later in the year. Keep up the great work. Cheers, Karen & Lee www.omausettlerslodge.co.nz Pros ease of use Cons needs more functionality Review Source Response from The Access Group February 2, 2017 Hi Karen, Thanks for your review! We're glad you liked our mobile app. AC Aaquib C. Asst. Manager Hospitality Used the software for: 2+ years ### "Excellent Product" June 16, 2016 5.0 Staah team is doing really very good job. Support system is always ready to give service. Strategics reports gives us actual figures to make future changes. Pros User friendly Review Source Response from The Access Group June 16, 2016 Thank you very much Aaquib for your review, it's much appreciated. JA Jennifer A. Reservation Manager Hospitality Used the software for: 1-2 years ### "Great Responsive Time from STAAH " June 18, 2016 5.0 Great Team to work with, they quite understand your requirements and cater to the same. All issues are solved in short time period. Great decision to work with STAAH as a channel manager. Pros User friendly Cons Should get more features integrated Review Source Response from The Access Group June 20, 2016 Thank you Jennifer, we really appreciate your review. We continuously develop all our products, including channel manager, and we will let you know as new features are released. SM Saurabh M. Revenue Manager Hospitality Used the software for: 2+ years ### "Value for Money and Good Software" June 21, 2016 5.0 This is an amazing software which connect all the online channels easy to use and the best part it it works on real time basis. Review Source Response from The Access Group June 29, 2016 Thanks very much for you kind comments and pleased to hear you see our tech as good value for money. BP Balasubramaniam P. Front office Manager Hospitality Used the software for: 1-2 years ### "Excellent Service & Friendly" June 13, 2016 5.0 It was great pleasure to have STAAH - VETO as a channel manager. They team and account manager is friendly and anytime to help. Assistance is provided in all ways. Also, They are kind helpfull for all issues and updations. Special mention Deepti, Geetha and Dhyey doing a excellent job. Pros Updation of Rates and Inventory. Cons Nil Review Source Response from The Access Group June 13, 2016 Thank you Balasubramaniam, this is wonderful to hear and we are very grateful for your review. MA Mohd A. Manager, E-Commerce Hospitality Used the software for: 1-2 years ### "Excellent Support !!!" June 16, 2016 5.0 A great tool, user friendly that helps to boost business.. Staff is very supportive and ready to help you always :) Pros I am in love with all the current features Cons Few more detailed reports can be introduced for the ease of hotels.. Review Source Response from The Access Group June 16, 2016 Thank you Mohd for your review and kind words. We appreciate your suggestion regarding reports and we will consider this as part of our continuous improvement program. cS campbell S. owner Hospitality Used the software for: 2+ years ### "fast fix it" July 9, 2016 5.0 We experienced a problem. We notified them, they notified us of the problem was logged and we were notified of the required fix. All done promptly and minimum hassle. Pros easy to use Review Source Response from The Access Group July 15, 2016 Appreciate your review Campbell . Thank you! JH Jason H. Hospitality Used the software for: 2+ years ### "Very good channel manager, easy to use" July 12, 2016 5.0 Having used staah for many years now we are very pleased with this channel manager as it is easy to use and provides all the settings we need. Also the customer service is really good. Review Source Response from The Access Group July 14, 2016 Thank you so much for your review Jason! vR vishal R. Front Office Executive Hospitality Used the software for: 2+ years ### "using this staah software from past 4years & its very easy n comfortable to use" June 23, 2016 5.0 good to use & Supportable customer service for any doubts easy to handle & no worries for updating inventory Pros updating rates & inventory Cons none Review Source Response from The Access Group June 29, 2016 Thank you Vishal for your kind words. Your review is much appreciated. JK Jin K. Sales Manager Hospitality Used the software for: 1-2 years ### "Great Channel Manager" July 7, 2016 5.0 We used other channel manager and we moved to Staah since beginning of 2015. It is easier(very) to use for updating and the support is great!! Pros Fast updating. Statistics are great. Support team is excellent. Cons I would like to see rates and availability on same page if possible(i.e. Staah MAX) Review Source Response from The Access Group July 8, 2016 Jin, many thanks for your review. We love working with you. Thank you for your support. HM Haresh M. Operation Manager Hospitality Used the software for: 2+ years ### "One point update" March 2, 2017 5.0 It was a great help from STAAH to achieve our budget target and this had given a boost to our Online Productivity. Wish you and your team all the best.... Thanks Pros User friendly Cons None Review Source Response from The Access Group March 2, 2017 Thank you for your review Haresh! LS Laura S. Front Office Manager Hospitality Used the software for: 1-2 years ### "Continued Support from Staah" July 11, 2016 5.0 What stands out most about Staah for me is their continued customer support and constant adaptation of their products. They do a very good job of adjusting their approach to your business' needs as it grows and changes. Pros The dedication to user experience and the many functionalities to help make one's job easier. Thank you Staah! Review Source Response from The Access Group July 15, 2016 Thank you of your kind words Laura, much appreciated. KJ Karan J. Assistant Manager Hospitality Used the software for: 1-2 years ### "Excellent........." July 25, 2016 4.0 STAAH has help us to control and grow our business with simple access to online distribution and digital marketing services. We have found the software to be extremely simple to use yet efficient. STAAH is very reliable and all of our data stored is secure and can only be accessed by the hotel. Pros Very Easy to Use Cons Nothing from my side Review Source Response from The Access Group July 26, 2016 Thank you Karan for your review. We really appreciate your comments. KS KIRAN S. FRONT OFFICE MANAGER Hospitality Used the software for: 2+ years ### "I AM HAPPY TO USE STAAH" June 17, 2016 4.0 IT MAKES OUR WORK EASIER BY MAINTAING ALL OTA WITH EASE AND IT IS VERY EASY TO USE ALSO........................................................................ Review Source Response from The Access Group June 20, 2016 Thank you Kiran, we really appreciate you review. SE Shantanu E. Used the software for: 2+ years ### "Perfectly fitted tool" June 18, 2016 4.0 Just what we require to manage our daily inventory and rates control across all channels. Ease of use and easy implementation from the start . Review Source Response from The Access Group June 20, 2016 Thank you kindly Shantanu, we really appreciate your review. BP Bala P. Front office Manager Hospitality Used the software for: 2+ years ### "Good Smart Software" April 2, 2017 5.0 Highly recommendable. Friendly software. The Team is ready to support at any time and easily learnt and accessible by all team members. Pros Fast and Quick update Review Source Response from The Access Group April 23, 2017 Thank you for your review Bala. KN Kanika N. Hospitality Used the software for: 1-2 years ### "BEST CHANNEL MANAGER" February 20, 2017 5.0 STAAH is the best and the easiest Channel Manager one can have for their property. It makes life easy and simple because its user friendly and the easy access to it by the mobile app. The STAAH Team has always been supportive whenever needed. A special thank you to Mr Tarun Joukani and his Team. Review Source Response from The Access Group February 20, 2017 Thank you, Kanika, for your review. We're happy to hear that STAAH have helped your property. GS GHANSHYAM S. ROOM DIVISION MANAGER Hospitality Used the software for: 2+ years ### "Excellent Tool for Hotel " June 22, 2016 5.0 It good software and tool to manage all the OTA at one go, update Inventory & rates, sold out .. it nice . Pros Easy to use Cons Email confirmation Review Source Response from The Access Group June 29, 2016 Ghanshyam, thank you so much for your review. PV Prajay V. BDM Hospitality Used the software for: 2+ years ### "Best Channel Manager" June 13, 2016 5.0 Easy to use ,easy to understand makes your life simpler. You can manage inventory and rates in a single click. Pros Updation timing Cons None Review Source Response from The Access Group June 13, 2016 Thank you very much Prajay, greatly appreciated. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.