# Q-Book Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Q-Book Software - reviews, pricing plans, popular comparisons to other Reservations products and more. Source: https://www.capterra.com/p/129421/Q-Book --- # Q-Book Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Q-Book ## What is Q-Book? Make the bold move to a brand new Online Booking System with no contracts, commission or crazy prices; probably the best move you'll ever make! • No Contracts or Crazy Prices • Free Connections to Booking.com etc.. • No Charges for the Channel Manager • Free Connection to Google • Free Connection to Stripe, Worldpay, Elavon etc.. • UK National Reservation Platform • No Charges for New App & Messaging Service • Stress Free Migration ## What is Q-Book used for? [Reservations](https://www.capterra.com/reservations-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price £9 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Q-Book?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.queensboroughgroup.co.uk&name=Q-Book) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Q-Book 3.3 (7) VS. [4.8 (1,147)](https://www.capterra.com/p/138689/Booqable/reviews/) Starting Price £9 Per Feature, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.3 (7) Ease Of Use 4.8 (5,768) Value For Money 3.8 (6) Value For Money 4.7 (3,550) Customer Service 3.9 (7) Customer Service 4.8 (3,281) ## Q-Book alternatives [4.8 (1,552)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,289)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.9 (97)](https://www.capterra.com/p/220182/Now-Book-It/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.4 (473)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129421/Q-Book/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Booking Notes 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Keep notes on the specifics of a reservation including customer information and special requests Customer Support 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Provide online support for your customers through live chat or help desk functionality Group Reservations 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The ability to reserve times in groups. Online Booking 1.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Promotions Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Design, communicate, and distribute incentives to perform a specific action Q-Book 38 features Define levels of authorization for access to specific files or systems Allows businesses to offer customers reservations for a variety of activities. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Keep notes on the specifics of a reservation including customer information and special requests Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage various distribution channels, build relations with channel partners, and track their performance Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Provide online support for your customers through live chat or help desk functionality Add customized logos and colors to align with company branding Pre-designed layouts that can be customized to match preferences and requirements Track products that are for sale at a reduced price or part of coupon promotions Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. Plan an event's time and location The ability to reserve times in groups. Access software remotely via mobile devices Manage and support multiple locations Book meetings and appointments through a website or digital platform Accept, record, and reconcile financial transactions Track and manage the profit margin between the cost of a product and its selling price. Design, communicate, and distribute incentives to perform a specific action Ratings/Reviews Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity View and track pertinent metrics to find patterns and gain insights from data Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Allows bookings to be made through a third party service Set up connections to third-party platforms to improve business processes Seamlessly integrates with 3rd party websites Get Advice We can help you find the software with the features you need. Features 3.7 (6) 3.7 Based on 6 reviews ## Pricing Value for money 3.8 (6) Free Trial Free Version Basic £9.00 Per Feature,Per Month Value for money 3.8 (6) 3.8 Based on 6 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.9 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.9 (7) 3.9 Based on 7 reviews ## User reviews Overall rating 3.3 Based on 7 reviews Filter by rating 5(4) 4(0) 3(0) 2(0) 1(3) Mentioned topic Sorted by most recent LC luke c. c.e.o Design ### "24 hours notice to go " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 August 19, 2022 been with them from 2018 left in 2020. come back in 2022 . up to 2 weeks again i would have given then a 5 but all as gone wrong. \[SENSITIVE CONTENT\]is AMAZING .great customer services. after overbooking me last week then again this week and next week i got 5 people in one room.(that i do not have) I would lose it with support. Expedia sent me a bill for 101.00 to re-locate guest. i ask what is going on was told it was expedia error. talk to expedia was told it was queenbought error. going around in circle. I ask to leave told no. sent them a bill for the cost incurred, was call yestoday and told would be cut off in 24 hours that 5pm today. 24 hours notice not a lot of notice but they are giving me my money back. be carefull with hidden charges. great business sense 24 hours noice to cut you off. Pros customer Support is the best . great one and person. Cons change for putting booking it only 13p plus £2.00 it add up Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 14, 2022 Hi Luke. Thanks for your feedback. Unfortunately, you decided to depart Q-Book because you were unhappy about the transaction fees incurred using our optional Secure Payment Gateway. Details about this optional service were transparent and relayed to you before signing up verbally and in writing. Separately, the overbooking you refer to is a direct result of a configuration error created within your Expedia account. The issue being that you linked a five-person occupancy against a room type which only supports four. Off the back of this and your unhappiness about optional transaction fees, we understood that you no longer wanted to continue with Q-Book and processed a 100% refund to you, despite using Q-Book for 7 months. After your discussion with Paul, we gave you 24 hours to gather data from Q-Book. We carefully considered your forward bookings and provided a reasonable and fair time frame. From the team, we wish you and Habberly House all the very best in your future endeavours. AU Anonymous User Director Leisure, Travel & Tourism ### "Insecure" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 16, 2022 Pros None, really. It wasn't a great experience Cons No secure link with pitchup. They integrate by asking users to supply their pitchup username and password which is totally insecure. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JB Joan B. Proprietor Hospitality ### "Q Book is a simple to use booking system for our small bed and breakfast business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 26, 2018 More on line bookings for our bed and breakfast business Pros The Queensborough Group have been the web page providers since 2008, for our small bed and breakfast business, Browns of Holbeck, and what an excellent service they provide. The staff are very helpful, deal with any enquiries in a very professional way, and are always friendly too. They have just created in May 2018 a wonderful new web page for us, it displays our business to its best advantage. It makes is easy for us to update and for guests to book on line to stay here. Cons I like everything about this software, it is practical, easy to use and makes updating the web page very easy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 14, 2018 Hi Joan! Thank you for your lovely review. Ten years - wow! Where does the time go? We're so pleased that you love your new website - what an amazing transformation it has been! We cant respond to this review without saying thank you for the very thoughtful card and chocolates you sent to the Q-Book team a few weeks back. Needless to say - they didn't last two minutes, good job we're not watching our figures! We hope you had a wonderful birthday. Hopefully, here's to another ten years :) Happy Q-Booking! KB Karen B. Owner Hospitality ### "One of the best companies I have dealt with in the 13 years" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2017 Great value and the channel manager is free, they also offer good support if required. Pros Queensborough Group is one of the best companies I have dealt with in the 13 years I'have run a bed and breakfast. Their system is easy to use, visually as well as technically. As a company they are the MOST responsive I have ever experienced. They really do listen to their customers and if a suggestion I make is a viable option they act on it often immediately.The staff are always cheerful, friendly, helpful and knowledgeable. Their prices are reasonable and the channel manager is free to use. I have never had any problems with the system and guests seem to find it easy to use as well. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2018 Hi Karen! Thanks for your kind review - we super appreciate it! We're so glad to hear our efforts are being recognised and we're bursting with pride! We don't want to blow our own trumpet but, we genuinely do listen to our customer's feedback and suggestions. You have brought some great ideas to the table over the years- which I hope we have been able to deliver. Some of your most recent ones are in the pipeline as we speak! Thank you for all your input, you have really helped us to create a better Q-Book for everybody! If you ever get tired running Bloomfield House - you should come and be part of the Q-Book team ;) Thanks again - Happy Q-Booking! RE Richard E. ### "Excellent Service and Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 18, 2017 We would just like to tell you how delighted we are with the new website which Queensborough Group have created for us; and with the excellent service and support we have received from you and your colleagues throughout the process. Although our old website was looking very dated, we were aprehensive about making a change thinking that the process would be expensive, time consuming and disruptive to our on-line presence. In fact we need not have worried because Queensborough have made it so easy, quick ( it was up and running in about 36 hours!) and excellent value for money. We selected a standard template, wondering whether it would be able to reflect the individuality of our property and never imagining that the finished article could look so fantastic. Our old website was content managed for us by a local firm. The Queensborough system, which came along with the new website is brilliant. It gives us complete control over our content and is so easy to use. We are really enjoying playing with it and keeping our website updated and refreshed. The fact that everything is linked to Q-book makes it completely synergistic and so simple to use. At first we had lots of questions and requests for tweaks here and there which were answered and dealt with promptly and without any fuss or additional cost. Faultless service from everyone at Queensborough! Thank you Amy and thanks to all your colleagues at Queensborough who have helped us with this and produced such an excellent result. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2018 Hi Richard. Thank you so much for your comprehensive and warmhearted review. We understand that opting for a new website can sometimes be daunting but, the proof's in the pudding - there is no need to worry! Some of our customers feel that moving away from a local website host is a huge leap of faith so, with this in mind, we try to offer as much reassurance as possible. From your kind words, it seems that we have managed to put your mind at rest and supply you with a website and booking system that you are finding easy to navigate. Even though you state it's very easy to use - if you require any help, assistance or would just like a chat - we're always a phone call away. Thanks again Richard - happy Q-Booking! BW Bob W. ### "I love it. I think the new system is fantastic....." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 24, 2017 I love it. I think the new system is fantastic.....and I'm not kidding I have more flexibility with my room designations, pricing and descriptions I can email my guests asking them for feedback upon departure I can manually adjust availability with guest details - even more now I can add a quick reservation I can see where my guests have come from. The whole thing is great! Pros Ease of use, great support! Cons None Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 13, 2018 Bob! We love, that you love it! Thanks so much for such an uplifting review. It genuinely is so great to hear such wonderful feedback. We've worked extremely hard to get to where we are today and, to provide the very best Q-Book ever! We have tonnes of new ideas which we are ecstatic to implement - watch this space! Anything you may want to suggest to us - is completely valued and welcomed. Thanks again Bob! Happy Q-Booking :) MH Margaret H. Osner ### "Shocking service, indeed no service whatsoever." 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 0.0 0.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 December 5, 2015 Took our money then did not deliver website. Got to first proof stage then could get no response whatsoever out of them. They don't respond to phone calls. We would recommend freetobook where real people speak to you and go out of their way to help and seriously it is a free booking engine 'tho you can grade up if you wish. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 15, 2017 We are very sorry to hear that you did not enjoy your Queensborough experience. We feel that your review does not highlight the true events of what happened, nor does it reflect a traditional experience with The Queensborough Group. We have thousands of very satisfied customers! From start to finish, the design-build was problematic. We have a very detailed log of all our correspondence between you and our website designers. For months and months on end, we had tried our utmost to contact you by phone/email/in writing with regard to getting the approval of the drafts we had already completed, as we were keen to complete and deliver the finished product as promised. As the website is bespoke it's imperative that we had your input. I understand you have a very busy b&b to run and it was sometimes difficult to communicate with us, however, how can we be expected to publish a drafted website without your approval? How about you let us finish the design and we can work together again? ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)