# Suncoast Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Suncoast Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/129441/Suncoast --- # Suncoast Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Suncoast ## What is Suncoast? Suncoast is a leading provider of hospice EMR solutions developed to simplify processes and create efficiencies across clinical, financial and back office operations. Suncoast brings all the elements of hospice, palliative, and bereavement care together in one intuitive, client-centric platform. From clinical processes, referral and intake to scheduling, care management and bereavement, Suncoast provides agencies with the technology and expertise to deliver quality in every phase of care. ## What is Suncoast used for? [Hospice](https://www.capterra.com/hospice-software/)[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 13 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Suncoast?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.continulink.com&name=Suncoast) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Suncoast 3.8 (13) VS. [4.7 (166)](https://www.capterra.com/p/188024/Hospice-Tools/reviews/) Starting Price Contact vendor Starting Price $85 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.5 (13) Ease Of Use 4.8 (166) Value For Money 3.6 (5) Value For Money 4.7 (109) Customer Service 4.3 (11) Customer Service 4.7 (138) ## Suncoast alternatives [4.5 (151)](https://www.capterra.com/p/69030/Alora-Homecare-Software/reviews/) Starting price $295.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.8 (181)](https://www.capterra.com/p/233554/CareSmartz360/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.8 (45)](https://www.capterra.com/p/163319/StoriiCare/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.1 (140)](https://www.capterra.com/p/201299/MyUnity-Home-Health-Hospice-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129441/Suncoast/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Care Plan Management 3.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage the treatment plan and coordination between care providers and patients with special health care needs Scheduling 3.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Bereavement Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and monitor bereavement care plans. Billing & Invoicing 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Charting 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Claims Management 1.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Suncoast 62 features Track outstanding invoices and the money owed from clients Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage various aspects of appointments including booking, rescheduling, canceling Creation, administration, and evaluation of assessments or tests Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and monitor bereavement care plans. Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Process of submitting and following up on claims with insurance companies Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Track employees' arrival and departure timings for payroll purposes Provides a channel for team members to share media files, communicate, and work together Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Customize contracts and forms to collect specific information Alter the layout and content of reports Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Transmit prescriptions to pharmacies electronically Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Online portal where employees can access and track their own information Create and securely store digital patient records Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage Captures invoice data and maintains comprehensive records for auditing and reporting purposes Access to patient medication history data Administer and track medication inventory, schedules, dosage, and side-effects Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Patients can register for appointments in advance online Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Online portal that allows physicians to refer patients, order exams, and/or view patient records & images Systematic evaluation of various aspects of a project or service to prevent defects or issues Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Ability to record, store, update, and retrieve information Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Plan availability and assign specific time slots for tasks and resources Online portal through which end users can access the system, manage tasks, or obtain information Create, manage and track all task activities and progression Track and manage the scheduling of tasks Set up connections to third-party platforms to improve business processes Track time worked per client Manage volunteer information and direct volunteer resources Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.0 (13) 4.0 Based on 13 reviews ## Pricing Value for money 3.6 (5) ### Starting price Contact vendor for pricing Free trial not available Value for money 3.6 (5) 3.6 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (11) 4.3 Based on 11 reviews ## User reviews Overall rating 3.8 Based on 13 reviews Filter by rating 5(4) 4(6) 3(1) 2(0) 1(2) Mentioned topic Sorted by most recent AA Amy A. Director Hospital & Health Care ### "Great Program" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 28, 2023 Great to work with Pros Hospice Appropriate for all disciplines and the ability to keep us in compliance with an easy IDG platform Cons Implementation was long and some meetings were unnecessary Reasons for choosing Suncoast Background was easier to use for administration Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BM Binyamin M. Pastoral Care Counsler Health, Wellness and Fitness ### "Major issues" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 April 16, 2023 Horrible Pros Nothing Cons Major problems on a regular basisIt is extremely difficult for me to do my job because suncoast is constantly experiencing frequent major critical problems Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Fabiana P. Graphic Designer ### "Very good software in terms of attention" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 26, 2018 Its design is excellent and a service available for patients. Pros Very good software in terms of attention, it is updated and improving its quality. It's easy for me to use now that I've adapted to their tools. Cons Sometimes it is a bit slow and this is a very frequent problem so it limits the use a lot. They must improve that part. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TM Terri M. Admissions/Evaluations RN Hospital & Health Care ### "The Beast" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 0.0 0.0 Likelihood to Recommend 0/10 February 10, 2017 This is the most inefficient EMR I have used. It does not self populate. It asks you for the same information in several places but doesn't give you the same drop down to pick from, such as in one spot it asks for race. Ok-Caucasian. Then it asks again, but now you have to pick White because Caucasian isn't on there. There is no way to create a smart phrase. You have to type in the frequently used phrases or lists every time, or save them on a different site and copy and paste every time. Everything is drop down...click, click, click. It takes forever. It is time-consuming. It is very difficult to find any information you want to read about the patient, such as visits, notes, etc. There are so many quirks to it. It will not allow you to save your work at certain intervals, so if you get interrupted and have to stop, you will probably loose everything you have charted and have to do it all over again. It is awful. Pros Nothing. Cons Totally inefficient, cumbersome, antiquated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Jason W. Physician Relations Manager Hospital & Health Care ### "Hospice & Palliative Care" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 13, 2016 Reliable and adaptable product. Supportive and knowledgeable staff. Once familiar with the base structure, very easy to navigate and use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SS Sarah S. Director of Education and Quality Hospital & Health Care ### "Quality Hospice EMR" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.5 4.5 Customer Service 3.5 3.5 Likelihood to Recommend 9/10 August 10, 2016 Pros Suncoast does a good job of updating their product to keep up with changing hospice regulations. Cons The expertise of support staff seems to have decreased substantially in the past few years. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Kara R. Director of Nursing Hospital & Health Care ### "Good Customer Service" 4.5 Overall Rating 4.5 4.5 Ease of Use 3.5 3.5 Features 4.5 4.5 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 1, 2016 Pros Suncoast keeps up with new regulations coming and is proactive in figuring out how we stay current. Billing help is awesome! Cons Need more palliative care specific forms - someplace for the NP to document all eight domains of palliative care. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CV Charlene V. IT Manager Hospital & Health Care ### "Has saved us a lot of time and work and allowed maximum billing" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 August 1, 2016 Pros on top of the Medicare regulations to keep us compliant! addressed pharmacy imports, icd-10, two tier payment reform etc. we would have been lost if our software didn't keep up with the requirements. Cons can have slow turn around for support tickets, sometimes response is very quick and other times can take several days which can be frustrating. particularly when I have a device in hand at the time and may or may not have easy access to the device in a few days. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MN Matthew N. Human Resources Coordinator Hospital & Health Care ### "New User Experience" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.5 2.5 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 July 21, 2016 Pros This product appears to be dependable, although I have only used it for 3 months. Cons User Interface is extremely outdated and in need of a cleaner, simplified experience Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DD David D. Hospital & Health Care ### "Christmas Eve Woes" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.5 3.5 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2015 Pros The technical support is very good and are always available when you need them! Cons The application is very detailed and highly configurable. That can be both a blessing or a bane. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129441/Suncoast/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)