# Santrax Agency Management Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Santrax Agency Management Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/129444/Santrax-Agency-Management --- # Santrax Agency Management Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Santrax Agency Management ## What is Santrax Agency Management? Santrax Agency Management is a powerful home care software solution that automates all your key operational processes by incorporating functionality such as Scheduling, Clinical Documentation, Compliance Management, Electronic Medical Records, Billing Functions, Payroll, Reporting and Exporting in one easy to use system. Through process integration, the solution eliminates manual and paper-based steps with Santrax Electronic Visit Verification, thus maximizing the efficiency of your operation ## What is Santrax Agency Management used for? [Medical Billing](https://www.capterra.com/medical-billing-software/)[Home Care](https://www.capterra.com/home-care-software/)[Home Health Care](https://www.capterra.com/home-health-care-software/) Top alternative Featured Overall rating Based on 7 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $75 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Santrax Agency Management?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sandata.com&name=Santrax Agency Management) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Santrax Agency Management 4.4 (7) VS. [3.9 (1,362)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting Price $75 Flat Rate, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (7) Ease Of Use 4.1 (128) Value For Money 4.3 (7) Value For Money 3.6 (116) Customer Service 4.1 (7) Customer Service 3.7 (124) ## Santrax Agency Management alternatives [4.7 (589)](https://www.capterra.com/p/142407/ChiroFusion-Complete-Practice-Management/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (500)](https://www.capterra.com/p/178984/Jane-App/reviews/) Starting price $54.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.0 (1,280)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.7 (960)](https://www.capterra.com/p/118981/TherapyNotes-com/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129444/Santrax-Agency-Management/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Claims Scrubbing 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Care Plan Management Manage the treatment plan and coordination between care providers and patients with special health care needs Claims Management Process of submitting and following up on claims with insurance companies Client Management Manage contact details and communication with clients Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Santrax Agency Management 13 features Create, manage, and send invoices or bills to customers Manage the treatment plan and coordination between care providers and patients with special health care needs Process of submitting and following up on claims with insurance companies Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate Manage contact details and communication with clients Track and manage adherence to policies for any service, product, process, or supplier Checking eligibility of patients for different insurance claims Access software remotely via mobile devices Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Manage employee salary processes, data, taxes, and records administration efficiently Plan availability and assign specific time slots for tasks and resources Track time worked per client Process that confirms a caregiver's visit and services provided Get Advice We can help you find the software with the features you need. Features 4.0 (7) 4.0 Based on 7 reviews ## Pricing Value for money 4.3 (7) Basic $75.00 Flat Rate,Per Month Value for money 4.3 (7) 4.3 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (7) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (7) 4.1 Based on 7 reviews ## User reviews Overall rating 4.4 Based on 7 reviews Filter by rating 5(3) 4(4) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZK Zarmin K. BILLER Medical Practice ### "Good program for medical billing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 June 24, 2024 I did not have a bad experience. Overall it was a system that I also used elsewhere Pros Once the staff was able to input visit details then we were able to bill Cons The program was getting old and slow at times Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CO Christianah O. Principal Agency Manager Health, Wellness and Fitness ### "My Agency has been using this product for over 5 years and it has been excellent." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 16, 2018 For mu Agency, it is a time saver. We can see who is at work and who is not. When we need hours of services, we are able to get it in seconds. Payroll has become a lot easier and more accurate. Same with billing. Pros EVV works very well. It has a high reliability index. We have had success with the EVV and we are now expanding usage to include other aspects. Cons May be a better response time when issue is logged with technical support team. Sometime it takes way too long for someone to get back to us. Sometimes, when we request escalation it still takes a long time for the issue to be resolved. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2018 Christianah, thank you for your comments. We appreciate your feedback and are always striving to enhance the support we offer our clients. AA ABBY A. ANALYST ### "VIEW ALL OF MY EMPLOYEE VISITS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 13, 2018 Pros I LIKE HOW I CAN SEE ALL OF MY CLIENT VISITS IN ONE PAGE. THE SITE WORKS WORKS WELL. IT IS EASY TO REMOVE BAD CALLS. Cons THE FONT IS TOO SMALL. TOO MUCH INFO ON ONE PAGE. THE POP UP WINDOWS ARE HARD TO MANAGE. THE PERFORMANCE COULD BE BETTER. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2018 Abby, thank you for the feedback. We are in development of and will be releasing an updated user interface in the near future that will address many of your comments. CL Carol L. AED ### "User Friendly" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 April 11, 2018 Pros System updates frequently; we have found the reports very helpful in multiple situations. We do not have anything else to say on this subject Cons When you have an existing schedule and cancel a date scheduled, it still prints the canceled visit. When you have multiple clients in one home; a companion the call in/call out is not working. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 17, 2018 Hi Carol, thanks for your feedback. I'm sorry to hear that you are having an issue with the call in/out when multiple clients are in the same home. I've notified our Customer Support team and they will reach out today and help resolve the issue. Thanks again! GY Grace Y. Program Coordinator Non-Profit Organization Management ### "Generally good and helpful customer support personnel, but software is ridden with bugs." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 April 10, 2018 Pros The Sandata scheduling function is easy to use, very effective, and is much more straightforward and efficient than other scheduling software we have used. Making changes to existing schedules is especially easy. Cons The mobile app for this software is very buggy, and our workers are frequently unable to clock in and out on their phones properly, which slows down our payroll process significantly, as we need to spend extra time correcting the hours worked. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MJ Mindy J. Director of Revenue Cycle Hospital & Health Care ### "Have wonderful customer service" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 10, 2018 Pros The system is user friendly and sections out the work based on role. The reprint function for billing is a nice feature. Cons I wish the reports were able to be customized easier and security settings for different user groups could be a bit easier to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JL Jocelyn L. Executive Director ### "My staff could easily understand the functions of the program. However we need more sorting features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 April 10, 2018 Pros Understandable procedures.responsive customer support. Useful archive information webinars available for new hires staff and potential users. Ability to capture information about field workers task activities and attendance Cons Need more data sorting features. Example is our need to sort live in shifts worked and paid for by fiscal year. Ability to include leave accrual calculations on the payroll system. Need MMIS AR reports for MCO operations similar to what we were used to under the HRA program Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129444/Santrax-Agency-Management/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)