Comments: Highly knowledgeable staff, competent IT dept., Sales dept. won't sell you a lemon. I used this software in the past as backoffice billing and was disappointed when the agency I worked for decided to find another software. HCS were developing their POC software at the time, and it looked to be a great implementation. Support staff are well-versed in home health practices and regulations. They resolve most issues within 24-48 hours -- something very few software companies can claim. This software should be at the top of your list of choices when looking for a replacement to whatever system you're using now.