Likelihood to Recommend:Not LikelyExtremely Likely
Pros: HHG does a great job of keeping up with the regulatory changes. Updates are released regularly and function as they are supposed to. It is one of the very few software programs I have used that delivers a product that functions well from date of install without multiple patches.
Cons: The lack of benchmark to other other agencies on state and national level is a handicap to using this product to identify and prioritize performance improvement activities.
Recommendations to other buyers: This software allows agencies to monitor activity in real time while episodes are still in progress. Users can access information regarding admission/re-certification activities, service utilization, CMW, therapy usages, outcomes and a myriad of other pertinent metrics. Reports may be tailored to specific agency priorities. Dashboardd is extremely useful and user friendly.