# Best SolarWinds Service Desk Alternatives 2026 | Capterra

> Looking for alternatives to SolarWinds Service Desk? Find out how SolarWinds Service Desk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/129478/Solarwinds-Service-Desk/alternatives

---

# Alternatives to SolarWinds Service Desk

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Tabset anchor

## Top SolarWinds Service Desk Alternatives

SolarWinds Service Desk

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.4

Value for Money

4.5

* * *

Starting from:

$115/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4083)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

Not provided by vendor

Pricing Model:

Other

* * *

Overall Rating:

[4.9 (238)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Ease of Use

4.8

Customer Service

4.8

Features

4.7

Value for Money

4.9

* * *

Starting from:

$24/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (92)](https://www.capterra.com/p/83211/HappyFox/reviews/)

Ease of Use

4.5

Customer Service

4.6

Features

4.4

Value for Money

4.5

Tabset anchor

All SolarWinds Service Desk Alternatives

At a Glance

Top Alternatives for SolarWinds Service Desk

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [Action1](#product_c654c2af-273a-4761-a514-a98c0036b281)
-   [HappyFox Help Desk](#product_22c57b86-f221-46cb-929f-a6d200b45760)
-   [Freshdesk](#product_7ab9772e-1e92-48c9-bfbb-a6d200b42fbe)
-   [ManageEngine Endpoint Central](#product_c6e4388e-3698-46c9-aa8f-a6d200b38209)

Tabset anchor

by Freshworks

[4.5 (3460)](https://www.capterra.com/p/124981/Freshdesk/reviews/)

Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity. [Learn more about Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)

Compare

Tabset anchor

by ManageEngine

[4.6 (1765)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

On-prem & cloud-based unified endpoint management and security tool that helps manage organization endpoints from single console. [Learn more about ManageEngine Endpoint Central](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/)

Compare

Tabset anchor

by Freshworks

[4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

Compare

Tabset anchor

by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (520)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by Bitrix

[4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/)

Bitrix24 is the fastest-growing free CRM, trusted by 15M+ companies worldwide. One platform for all your business needs. [Learn more about Bitrix24](https://www.capterra.com/p/113540/Bitrix24/)

Compare

Tabset anchor

by InvGate

[4.6 (108)](https://www.capterra.com/p/133392/Service-Desk/reviews/)

InvGate Service Desk is a modern help desk built for IT support centers of all sizes. [Learn more about InvGate Service Management](https://www.capterra.com/p/133392/Service-Desk/)

Compare

Tabset anchor

by Salesforce

[4.5 (825)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by ManageEngine

[4.4 (233)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Compare

Tabset anchor

by monday.com

[4.6 (6072)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)

Compare

Tabset anchor

## [JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

by Atlassian

[4.5 (770)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

ITSM solution that helps teams deliver IT and employee support as well as service through AI automation, self-service & collaboration. [Learn more about JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)

Compare

Tabset anchor

## [ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

by ServiceTonic

[4.6 (8)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

Compare

Software Found In

-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [IT Service Software](https://www.capterra.com/it-service-software/)
-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [IT Management Software](https://www.capterra.com/it-management-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)
-   [Incident Management Software](https://www.capterra.com/incident-management-software/)
-   [Procurement Software](https://www.capterra.com/procurement-software/)
-   [License Management Software](https://www.capterra.com/license-management-software/)
-   [Risk Management Software](https://www.capterra.com/risk-management-software/)