# Best SolarWinds Service Desk Alternatives 2026 | Capterra

> Looking for alternatives to SolarWinds Service Desk? Find out how SolarWinds Service Desk stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/129478/Solarwinds-Service-Desk/alternatives

---

# Alternatives to SolarWinds Service Desk

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Write a Review!

[View Profile](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/)

Tabset anchor

## Top SolarWinds Service Desk Alternatives

SolarWinds Service Desk

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (577)](https://www.capterra.com/p/129478/Solarwinds-Service-Desk/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.4

Value for Money

4.5

* * *

Starting from:

$39/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.4 (4079)](https://www.capterra.com/p/164283/Zendesk/reviews/)

Ease of Use

4.3

Customer Service

4.3

Features

4.4

Value for Money

4.2

* * *

Starting from:

$20/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (769)](https://www.capterra.com/p/227102/JIRA-Service-Management/reviews/)

Ease of Use

4.2

Customer Service

4.3

Features

4.5

Value for Money

4.3

* * *

Starting from:

$795/Per Year

Pricing Model:

Per User

* * *

Overall Rating:

[4.6 (1635)](https://www.capterra.com/p/170018/ManageEngine-Desktop-Central/reviews/)

Ease of Use

4.5

Customer Service

4.5

Features

4.6

Value for Money

4.5

Tabset anchor

All SolarWinds Service Desk Alternatives

At a Glance

Top Alternatives for SolarWinds Service Desk

-   [Zendesk Suite](#product_ffc45fc8-9499-40c2-b1ba-a6d200b7a22f)
-   [JIRA Service Management](#product_b760c482-1fb9-46ab-a9e0-a6d200b4bc5b)
-   [ManageEngine Endpoint Central](#product_c6e4388e-3698-46c9-aa8f-a6d200b38209)
-   [Action1](#product_c654c2af-273a-4761-a514-a98c0036b281)
-   [Salesforce Service Cloud](#product_008cf187-8246-4661-af4c-a6d200b654f5)

Tabset anchor

by Action1

[4.9 (237)](https://www.capterra.com/p/180609/Action1-RMM/reviews/)

Action1 reinvents patch management with an infinitely scalable and highly secure platform configurable in 5 minutes that just works. [Learn more about Action1](https://www.capterra.com/p/180609/Action1-RMM/)

Compare

Tabset anchor

by Salesforce

[4.5 (824)](https://www.capterra.com/p/136189/Salesforce/reviews/)

Boost mobile worker productivity, optimize scheduling and dispatch, and drive field efficiency with Salesforce Field Service. [Learn more about Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Compare

Tabset anchor

by Freshworks

[4.5 (704)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Modernize IT support with Freshservice, an AI-native service desk that deflects tickets, speeds resolution, and uncomplicates IT. [Learn more about Freshservice](https://www.capterra.com/p/132997/Freshservice/)

Compare

Tabset anchor

by HappyFox

[4.6 (92)](https://www.capterra.com/p/83211/HappyFox/reviews/)

A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels. [Learn more about HappyFox Help Desk](https://www.capterra.com/p/83211/HappyFox/)

Compare

Tabset anchor

by InvGate

[4.6 (108)](https://www.capterra.com/p/133392/Service-Desk/reviews/)

InvGate Service Desk is a modern help desk built for IT support centers of all sizes. [Learn more about InvGate Service Management](https://www.capterra.com/p/133392/Service-Desk/)

Compare

Tabset anchor

by ManageEngine

[4.4 (230)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/)

Empower IT help desks to maximize productivity and deliver exceptional employee experiences with ServiceDesk Plus. [Learn more about ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Compare

Tabset anchor

by Issuetrak

[4.6 (205)](https://www.capterra.com/p/16499/Issuetrak/reviews/)

Everything your help desk needs to triage and resolve tickets quickly and easily. Backed by industry-leading, 24/7, US-based support. [Learn more about Issuetrak](https://www.capterra.com/p/16499/Issuetrak/)

Compare

Tabset anchor

by monday.com

[4.6 (6029)](https://www.capterra.com/p/147657/monday-com/reviews/)

monday.com centralizes work, and automates tasks, allowing teams to manage the entire project lifecycle in one place. [Learn more about monday.com](https://www.capterra.com/p/147657/monday-com/)

Compare

Tabset anchor

by Wrike

[4.4 (2987)](https://www.capterra.com/p/76113/Wrike/reviews/)

Wrike's project management software offers visibility to maximize resources and align projects with strategic objectives for impact. [Learn more about Wrike](https://www.capterra.com/p/76113/Wrike/)

Compare

Tabset anchor

by SysAid Technologies

[4.5 (517)](https://www.capterra.com/p/107225/SysAid/reviews/)

SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work. [Learn more about SysAid](https://www.capterra.com/p/107225/SysAid/)

Compare

Tabset anchor

by Atera

[4.5 (448)](https://www.capterra.com/p/144309/Atera/reviews/)

Accelerate your IT support with enterprise-grade ticketing and help desk, buffered by AI agents that help users self-resolve issues. [Learn more about Atera](https://www.capterra.com/p/144309/Atera/)

Compare

Tabset anchor

## [ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

by ServiceTonic

[4.7 (6)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

Compare

Software Found In

-   [Knowledge Base Software](https://www.capterra.com/knowledge-base-software/)
-   [IT Service Software](https://www.capterra.com/it-service-software/)
-   [ITSM Software](https://www.capterra.com/itsm-software/)
-   [Knowledge Management Software](https://www.capterra.com/knowledge-management-software/)
-   [Customer Service Software](https://www.capterra.com/customer-service-software/)
-   [Help Desk Software](https://www.capterra.com/help-desk-software/)
-   [IT Asset Management Software](https://www.capterra.com/it-asset-management-software/)
-   [IT Management Software](https://www.capterra.com/it-management-software/)
-   [Service Desk Software](https://www.capterra.com/service-desk-software/)
-   [Issue Tracking Software](https://www.capterra.com/issue-tracking-software/)
-   [CMDB Software](https://www.capterra.com/cmdb-software/)
-   [IT Ticketing Systems Software](https://www.capterra.com/it-ticketing-systems-software/)
-   [Incident Management Software](https://www.capterra.com/incident-management-software/)
-   [Procurement Software](https://www.capterra.com/procurement-software/)
-   [License Management Software](https://www.capterra.com/license-management-software/)
-   [Risk Management Software](https://www.capterra.com/risk-management-software/)