# FilePro Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about FilePro Software - reviews, pricing plans, popular comparisons to other Legal Case Management products and more. Source: https://www.capterra.com/p/129570/FilePro --- # FilePro Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 5, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) FilePro ## What is FilePro? Fully integrated legal practice management software including document assembly and management, activity based cost capture, conflict checking, time recording, trust and office accounting as well as workflow processes. With FilePro's per-matter pricing structure, you're billed per new matter, not a fixed per user monthly fee. Plus, there are no lock in contracts. FilePro Cloud's promise: adopt a level of cloud that suits your firm. Your choice. Your Data. Your peace of mind. ## What is FilePro used for? [Legal Case Management](https://www.capterra.com/legal-case-management-software/)[Law Practice Management](https://www.capterra.com/law-practice-management-software/)[Legal Billing](https://www.capterra.com/legal-billing-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$1 Other, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FilePro?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.filepro.com.au&name=FilePro) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FilePro 4.4 (10) VS. [4.6 (788)](https://www.capterra.com/p/115613/MyCase/reviews/) Starting Price A$1 Other, One Time Starting Price $49 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (10) Ease Of Use 4.6 (784) Value For Money 4.3 (8) Value For Money 4.5 (715) Customer Service 4.5 (10) Customer Service 4.6 (731) ## FilePro alternatives Highest Rated [4.7 (1,692)](https://www.capterra.com/p/105428/Clio/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (286)](https://www.capterra.com/p/140815/Filevine/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.7 (524)](https://www.capterra.com/p/140231/PracticePanther-Legal-Software/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [SmartAdvocate](https://www.capterra.com/p/131579/SmartAdvocate/) [4.7 (125)](https://www.capterra.com/p/131579/SmartAdvocate/reviews/) Starting price $109.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/131579/SmartAdvocate/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Billing & Invoicing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Case Notes 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Access and track notes regarding case activities and updates within case files Client Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage contact details and communication with clients Conflict Management 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Search and check for conflicts of interest or statutes of limitations Document Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location Task Management 3.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression FilePro 24 features Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Setup and send recurring or automated bills Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Work on a set of tasks related to a particular charge, patient, legal issue or any other complex entity or process Access and track notes regarding case activities and updates within case files Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Search and check for conflicts of interest or statutes of limitations Track, store, and access client contracts or licenses Scheduling based on federal, state, or local court rules and deadlines Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Manage and maintain a detailed record of information and updates associated with each court case Store, manage, and track all electronic documents in a centralized location Manage, store and organize emails within the system or via third-party apps Monitor and record expenses such as purchases or charges incurred Systematic approach to handling legal cases, matters, or projects within a law firm or legal department Manage and support multiple locations Timed notification for any upcoming task, deadline, appointment, or activity Track staff hours through a calendar view Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Measure and track time including hours worked and paid time off (PTO) Manage bookkeeping for client trust accounts Get Advice We can help you find the software with the features you need. Features 4.3 (10) 4.3 Based on 10 reviews ## Pricing Value for money 4.3 (8) Basic A$1.00 Other,One Time Value for money 4.3 (8) 4.3 Based on 8 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (10) 4.5 Based on 10 reviews ## User reviews Overall rating 4.4 Based on 10 reviews Filter by rating 5(7) 4(2) 3(0) 2(0) 1(1) Mentioned topic Sorted by most recent WS Wayne S. Programmer/Consultant Computer Software ### "FilePro, the easiest Data Base Program " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 11, 2022 Been using for over 40 years, some distribution Pros Solid design, easily customizable, size is excellent, memory usage is great. Cons Narrow market, price is too high, used to be free when introduced Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AB Amanda B. Office Manager Law Practice ### "Don't walk, run over to Filepro Cloud " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 16, 2022 My law firm reached a point where we either needed to buy a new server or look at offsite servers, after meeting with \[SENSITIVE CONTENT\] and having a chat about our options Filepro Cloud was a great solution! We moved over to Filepro Cloud in early January and I can honestly say it has been a breeze, I barely had to lift a finger for the transition which was wonderful, it meant I could focus on other tasks instead. Pros Filepro Cloud is everything that you need all in one, you don't need a third party to manage your server as its all included in the price which brings your IT costs down and saves you money Cons No major cons, the team at Filepro are friendly and happy to help with any concerns you have Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 21, 2022 Thank you for the kind feedback Amanda. It is a pleasure working with you and we are excited to be part of the firm's cloud journey. We are also looking forward to sharing more of our innovative cloud offerings, as they evolve in the future. TL Tylene L. Legal Secretary Legal Services ### "Huge project made simple" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2019 Pros The customer support team made our transition to FilePro easy. Its quite intuitive, a lot of information summarized without having to dig through each file individually. Cons The screen limitations. We like to put more case information easy to read. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2019 Thank you Tylene for your wonderful feedback. Our software and team together aim to make the practice of law as efficient as possible. There are a number of User Defined Fields that allow each firm to capture their specific information requirements. Our team would be happy to discuss these options with you in more detail. TR Thomas R. Principal Law Practice ### "We switched" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 July 5, 2019 Very impressed with the installation and training, especially because this Office is 450 kms from the City. Pros My staff are happier. I am happier - who wants confidential data stored in a cloud? So far, easier to use than previous program (supplied by a competitor). My fist program was PCLaw jnr - worked well until some large operation took over. FilePro "feels" a bit like PCLaw - easier for Lawyers to use Customer support is good - personal, prompt, and helpful Cons I will let you know in due course. So far, it is like a breath of fresh air Switched from [LEAP](https://www.capterra.com/p/147413/LEAP/) I do not trust cloud storage. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 8, 2019 Thank you Thomas for your genuine feedback. The team at FilePro takes great pride and is motivated by serving our clients from installation and beyond. We look forward to continuing to support your team as we evolve and grow together. JF Jenny F. Lawyer Law Practice ### "Unilaterally terminated agreement after $100,000 plus invested " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 29, 2018 They’ve virtually destroyed my business. All staff had to be made redundant. I brought in a top notch staff member specifically to implement FilePro and set up templates. Money flushed down the drain. My only joy is that I will now have time to speak far and wide at legal practice management conferences and lawtech conferences to destroy this business. An angry litigation lawyer with time on her hands is a dangerous thing, FilePro. Pros How can anything be positive when a provider terminates a contract within a year - when I haven’t breached it? They don’t suggest that I did. They’re simply not happy that I’m not happy so they say that concludes the contract and they are refusing to deal with us. No refund. No apology. Not even a phone call to discuss. Letter denies liability and says no further correspondence will be entered into. Next email is blocked. This is a TINY company with a suite in a building in WA. Don’t fall for the fake testimonials or sales hype. Cons Well first, it’s been cancelled!! After I paid for it. Secondly, customer support is a tiny team in a different time zone. Software is not cloud based and has zero mobile functionality. Sales guy misrepresents features of the product. No integration with the bank feed of any bank. We actually switched to Macquarie because sales guy told us we could then have a ‘direct synch’ with Macquarie bank feed. That was a lie. So many misrepresentations. Great intentions. Friendly people. Until you’re out of love with them and then they cut you off. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DV Deborah V. Practice Manager Legal Services ### "Easiest user friendly legal software ever!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 6, 2018 Pros Filepro delivers a cost effective program that is so easy to use. After using other legal software over the years, this would have to be the only one that we would highly recommend. Great value for money, easy to use, fantastic financial reporting and the friendly support team are just a local phone call away. Every update makes Filepro even better than the last one. Cons Not much to dislike about this programme - although it would be great to have a payroll system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor September 7, 2018 Thank you Deborah for taking the time to provide such wonderful comments. Feedback from our clients is what drives our culture so confirmation that we are delivering value is appreciated by the entire team at FilePro. Dominique H. CEO and Company Secretary Legal Services ### "Donation of FilePro software to Law Access has already made a big difference to our effectiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2018 As a charity with limited resources, part time staff and many volunteers, we have to work as efficiently as possible. We adopted FilePro software for our casework on 1 July 2018 and have already found it has already greatly improved our efficiency in terms of file management.This means that we can assess pro bono applications and provide assistance to people as quickly and efficiently as possible. It is not only an invaluable tool for us, but helps us provide invaluable outcomes to vulnerable people. Thank you FilePro for donating your software and support to Law Access! Pros Our employees, volunteers and secondees have found FilePro very intuitive to use. With FilePro, we can keep all the information about a matter, including correspondence, file notes, relevant documents, contact information, limitation dates and file review reminders in the one, easily accessible place. At a glance, we can see what the matter is about, where it is at and what needs to be done. Staff and volunteers can also easily access the special templates we have developed as they are automatically attached to new files according to matter type. Cons We are always very busy and we had to allocate some of our limited staffing resources to prepare for implementation. This investment more than paid off. The customer service team at FilePro helped make the transfer from our 4 previous databases to the new system as easy and painless as possible. They responded to our queries quickly and helped us to apply the FilePro system to meet the special needs of our service. This included developing a tailored reporting template for us. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 23, 2018 Thank you Dominique for your wonderful feedback. All law firms need to maintain their focus on helping their clients and not managing data/forms/processes etc, so we are very pleased that you and your team are already benefiting from the efficiencies delivered by FilePro. Our incredibly dedicated and talented customer service team appreciate your comments too. ZN Zahn N. Director ### "One of the most approachable companies to deal with who always look at how to accommodate my request" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 December 14, 2017 Pros The ease of use is a really good plus point and the new developments with the dashboard view is heading in the right direction. Although this is relating to the costing, the unique billing model whereby you pay for file opening fee only is a great value add Cons There are some limitations on the basic reporting and default options available, so would like to see more flexibility and more modernised approach. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 25, 2018 Thank you Zahn. We appreciate your feedback and support. Look out for our upcoming releases this year which will deliver a more modern interface, look and functionality, as well as an improved user experience and interaction. Hillary M. Practice Manager Law Practice ### "Exemplary customer service and support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2017 A greater degree of individual productivity Pros Just about everything you need to run your legal practice from entering contacts, new files, word documents, client financial transactions, cheques, etc. Cons Would be good to incorporate a payroll element into the programme so you would have everything in the one place Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2017 Thank you Hillary, we value your feedback. We continually develop and enhance FilePro based on client feedback. We are pleased to hear that FilePro is delivering greater productivity to your team. JS Jill S. Practice Manager Legal Services ### "The help desk are amazing!! Always happy to help and able to fix any issues so quickly!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 30, 2017 Ability to have everything in the one software, Customer Database, Document Creation, Invoicing, General Ledger and matter management all in one ! Pros The cost or lack of cost!! The Filepro fee is added to each matter as a disbursement and therefore it is not a cost to us. This combined with a super friendly, accessible and helpful help desk make it a dream. Cons No practice management software is perfect, so sometimes there are features we wish filepro would have. However we find that the developers are always improving the software, therefore if there are ever any issues or improvements we would like we add to the wish list and generally they are part of the next release!! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 31, 2017 Thank you Jill. We are very proud of our service team so we are glad to hear that you find them amazing too. And yes, our development team get a huge tick for their regular software upgrades that deliver new features sought by our clients. We appreciate your feedback. [View all Reviews](https://www.capterra.com/p/129570/FilePro/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)