---
title: "XLDent Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about XLDent Software - reviews, pricing plans, popular comparisons to other Dental products and more."
source_url: "https://www.capterra.com/p/129572/XLDent/"
page_type: "product"
language: "en"
---

# 

 XLDent Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

XLDent

## What is XLDent?

XLDent practice and clinical management software provides an intuitive, robust, easy-to-use solution for dental practices. XLDent automates key business processes and ensures dental teams have the tools they need to manage the practice more profitably. XLDent charting features realistic restorative and periodontal charts, progress notes, medical history updates, and offers a truly paperless solution. XLDent software can be on-premise or cloud-based, and seamlessly supports multi-site practices.

## What is XLDent used for?

[Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

82%

Neutral

15%

Negative

3%

Starting price

$5999

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for XLDent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xldent.com&name=XLDent)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### XLDent

4.2 (39)

VS.

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting Price

$5999

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (39)

Ease Of Use

4.4 (217)

Value For Money

3.8 (33)

Value For Money

4.3 (203)

Customer Service

4.5 (37)

Customer Service

4.5 (211)

## XLDent alternatives

Highest Rated

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/)

Starting price

$395.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (118)](https://www.capterra.com/p/35009/Denticon/reviews/)

Starting price

$750.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/129572/XLDent/alternatives/)

## FAQs about XLDent

Overview

### Which roles and teams benefit most from XLDent?

XLDent is most used by dentists, practice owners, office managers, and front-office administrators who run daily dental operations. Clinical teams use it to manage patient records and treatment workflows, while administrative staff handle scheduling, billing, insurance coordination, and financial tracking to keep practices organized, efficient, and patient-focused.

Answer based on 39 reviews

Overview

### What company size and industries is XLDent built for?

XLDent is built for small healthcare practices, with 100% of reviewers from small businesses and 44% in hospital and health care. It also serves health, wellness and fitness organizations at 31% and medical practices at 15%, with use centered entirely on dental practices.

Answer based on 39 reviews

Features and Usability

### What are the key features of XLDent?

XLDent offers dental practice management tools including appointment management, automated scheduling, billing and invoicing, claims management, and patient records management. It also includes charting, treatment planning, imaging and X-rays, e-prescribing, SMS messaging, role-based permissions, reporting, and a patient portal.

Integrations

### Which third-party tools and platforms does XLDent integrate with?

XLDent integrates with Lighthouse 360 for appointment communications, including text messages and emails. The catalog data provided for this product is limited, so Lighthouse 360 is the only named third-party integration available here.

Answer based on 8 reviews

Getting Started and Support

### What training and onboarding options does XLDent offer?

XLDent provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online options support guided setup, webinars cover scheduled instruction, documentation offers written reference, and videos provide visual self-paced learning.

Getting Started and Support

### What customer support options does XLDent offer?

XLDent provides email/help desk, a knowledge base, phone support, and chat. Users describe the support team as helpful and responsive in many cases, with good working relationships reported, though some note frustration when requests for feature changes are turned down or customer service feels less open to suggestions.

Answer based on 2 reviews

## Features

AI summary

Based on 1,624 Dental reviews

Capterra data shows that buyers of dental software rank the following features as their top priorities:

-   **Patient Records Management** (**56%** of reviewers rated this feature as critical)
-   **Treatment Planning** (**53%**)
-   **Appointment Management** (**58%**)

XLDent supports all three of the features reviewers value most: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver consistent service and keep daily operations running smoothly.

Patient Records Management

4.1 (21)

47.62% of 21 reviewers that rated this feature as important or highly important

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

Treatment Planning

4.4 (22)

59.09% of 22 reviewers that rated this feature as important or highly important

Create treatment plans that document interventions and outcomes to track patient progress

Appointment Management

4.4 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Confirmations/Reminders

3.8 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Claims Management

3.9 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Imaging and X-rays

3.7 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

XLDent 47 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.
- Claims Management: Process of submitting and following up on claims with insurance companies
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Comparison View: View and compare images, studies, etc., to track changes over time
- Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.
- Document Imaging: Convert paper files into digital images
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- Electronic Payments: Electronically collect payments for goods or services
- Hands-Free Charting: Voice-activated speech recognition for charting
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes
- Medical Billing: Manage billing and payments for a healthcare provider
- Multi-Location: Manage and support multiple locations
- Orthodontic Charting: Electronic orthodontic records of patients created and stored digitally
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details
- Periodontal Charting: A chart utilized by dental care professional to write and record oral and periodontal health or disease
- Progress Notes: Customizable notes that help healthcare professionals document and track patient progress
- Records Management: Ability to record, store, update, and retrieve information
- Referral Tracking: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- SMS Messaging: Send messages via SMS
- Task Scheduling: Track and manage the scheduling of tasks
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress
- User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks
- Voice Capture: Voice recording and storing
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons

---

Get Advice

We can help you find the software with the features you need.

Features

3.7 (39)

3.7

Based on 39 reviews

## Pricing

Value for money

3.8 (33)

Free Trial

Basic

$5,999

Flat Rate,Per Month

Value for money

3.8 (33)

3.8

Based on 33 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (37)

4.5

Based on 37 reviews

## User reviews

Overall rating

4.2

Based on 39 reviews

Filter by rating

5(16)

4(16)

3(6)

2(1)

1(0)

Mentioned topic

Sorted by most recent

PY

Peipei Y.

Dentist

Health, Wellness and Fitness

### "Clunky software"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

June 20, 2024

Pros

Support is pretty good. We can usually get someone on the phone within 30 min or less.

Cons

It’s very slow, you have to open multiple windows to get to where you need to go.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Linden D.

C.E.O. - Lead Dentist

Mental Health Care

### "XL Dent user since 2005"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 26, 2022

No previous history of using another software, but did try some other competitors and over all we are satisfied. If you take that special someone to the prom, then you should dance with them the whole night, versus ditching them for a new partner. It looks green on the other side until, your on the other side.

Pros

For the most part it is easy for our office to use

Cons

Sometime after you use the product and get use to its limitations for your specific use, you create "work arounds" to make it fit what you need. Then you can loose that "work around" option when they do their Updates.

Reasons for choosing XLDent

When we were selecting products, XLDent was the one that best used the external scanning of phosphorus plates (which were much more like regular X-rays - ease of use), less fear of damage of digital sensors (which are thicker and have wires that could be damaged), and the phosphorus plate system was the better option financially versus digital sensors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Johnathan M.

Dentist

Health, Wellness and Fitness

### "Full featured dental practice management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 11, 2022

Overall we have been pleased with XLDent's features and capabilities

Pros

Similar to other more popular practice management software but at a much lower price

Cons

Could be more efficient and require less clicks to accomplish some tasks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tami K.

OFFICE MANAGER

Health, Wellness and Fitness

### "review of XL Dent"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 11, 2022

We have been on this for a very long time. It is easy to teach new employees, Longterm very happy with our choice for this program.

Pros

Ease of use has to be my number one answer. Simplicity is always best.

Cons

Not being to able to get back what was once there.... or even having to pay monthly for a program that shouldnt have a charge for

Switched from

[Daisy](https://www.capterra.com/p/81273/Daisy/)

Needed a newer easier system that had more to offer.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reasons for choosing XLDent

Simplicity of the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2022

Thank you for the feedback! We appreciate it and welcome it so we can continue to make XLDent easy to use and work better for practices.

JP

Jaime P.

Dentist/owner

Health, Wellness and Fitness

### "Antiquated"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 7, 2022

Started ok, 8 years later ended poorly

Pros

The company used to try to update and customize for us. That has ceased and they are very outdated on features.

Cons

They stopped working with us on specific office needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZM

Zachary M.

Pediatric Dentist

Hospital & Health Care

### "A Dentist 4 Kids review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 7, 2022

Pros

I like the overall user experience. It works well with XLImage.

Cons

I don’t really like the charting features. Especially when charting incipient and primary decay. But that’s probably a personal preference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Christine D.

Practice Administrator

Hospital & Health Care

### "Christine D."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 7, 2022

Overall it is a user friendly dental software.

Pros

Customizability in many modules of the software. The appointment book is easy to manage patient appointments/coordination and the charting feature allows customized templates for efficiency and accuracy.

Cons

Separates business transactions from clinical. Inefficient to jumping back and forth. Tooth charting lacks detail with partials.

Switched from

[SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/)

Software no longer supported.

Reasons for choosing XLDent

N/A. This decision was done about 5 years prior to me joining the practice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rollie S.

Business front office

Health, Wellness and Fitness

### "Dental office review of XLDent"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 7, 2022

when we have questions the XLDent support team is VERY helpful

Pros

ease of use. Support help is very easy to get in touch with as well as very friendly and helpful.

Cons

We have not liked how some of the Do not lock in the patient records and can be easily deleted.

Reasons for choosing XLDent

Unsure...before my time ...I have been here for 10 years

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2022

We appreciate your feedback and so glad our support team is helpful to you. Thank you!

HJ

Harper J.

Dentist/Owner

Hospital & Health Care

### "Software developers need to design with a client as part of the process,"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 4, 2022

Will start to look at other dental software in the next 3 years after my initial investment has been captured. If the software suite is improved (especially daily chart entries), I may stay. Not a big fan of click and drag. There is waaaaay too much setup involved and it is not as easy to make variances. Since I type rapidly, I have taken to typing each chart record in its entirety. Also, click and drag is slower for me than just typing. Boo yak on this module.

Pros

Chart view and appointment view. I also like the practice account reporting.

Cons

Daily dental chart records module. It is abysmal.

Reasons for choosing XLDent

I don’t like the tie in to \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] with the aforementioned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ashley M.

Office manager

Medical Practice

### "New Business "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 2, 2022

Happy overall but again nothing to compare it too.

Pros

As a brand new business and the only emr system we have used it seems to do what we need it too. We aren't really sure what we are missing out on because we have nothing to compare it too. I do like that they do regular updates and added the XL connect feature. The scheduling system is sufficient the and dentist has no complaints on his end.

Cons

We wish we could custom the schedule more to show age and insurance type of the appointment that is scheduled since that affects how we schedule our patients. I also wish there was a way to check a patient out with closing out the chart so the doctor can get back in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/129572/XLDent/reviews/)

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