--- title: "XLDent Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about XLDent Software - reviews, pricing plans, popular comparisons to other Dental products and more." source_url: "https://www.capterra.com/p/129572/XLDent/" page_type: "product" language: "en" publication_date: "2026-10-21" --- # XLDent Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) XLDent ## What is XLDent? XLDent practice and clinical management software provides an intuitive, robust, easy-to-use solution for dental practices. XLDent automates key business processes and ensures dental teams have the tools they need to manage the practice more profitably. XLDent charting features realistic restorative and periodontal charts, progress notes, medical history updates, and offers a truly paperless solution. XLDent software can be on-premise or cloud-based, and seamlessly supports multi-site practices. ## What is XLDent used for? [Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/) Top alternative Featured Overall rating Based on 39 user reviews Reviews sentiment Positive 82% Neutral 15% Negative 3% Starting price $5999 Flat Rate, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for XLDent?[Manage this product listing](https://www.g2.com/products/xldent/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### XLDent 4.2 (39) VS. [4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/) Starting Price $5999 Flat Rate, Per Month Starting Price $395 Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (39) Ease Of Use 4.5 (223) Value For Money 3.8 (33) Value For Money 4.5 (208) Customer Service 4.5 (37) Customer Service 4.8 (217) ## XLDent alternatives [4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.1 (235)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars Highest Rated [CareStack](https://www.capterra.com/p/176206/CareStack/) [4.8 (223)](https://www.capterra.com/p/176206/CareStack/reviews/) Starting price $698.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/176206/CareStack/) [Open Dental](https://www.capterra.com/p/122350/Open-Dental/) [4.6 (89)](https://www.capterra.com/p/122350/Open-Dental/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122350/Open-Dental/) [View all alternatives](https://www.capterra.com/p/129572/XLDent/alternatives/) ## FAQs about XLDent Overview ### Which roles and teams benefit most from XLDent? XLDent is most used by dentists, dental practice owners, and clinical teams for managing patient records, treatment workflows, and daily practice operations. Office managers, practice administrators, and front-desk staff rely on it to coordinate scheduling, patient communication, insurance processes, billing tasks, and financial administration across the dental office. Answer based on 39 reviews Overview ### What company size and industries is XLDent built for? XLDent is focused on small Hospital & Health Care businesses, which represent 100% and 44% of reviewers, respectively. Its practice and clinical software and business services support patient experience and business operations. Reviewers also work in Health, Wellness and Fitness (31%) and Medical Practice (15%), primarily for dental use. Answer based on 39 reviews Features and Usability ### What are the key features of XLDent? XLDent includes appointment management for booking and tracking future visits, plus confirmations and reminders for patient contact. Its dental practice management features also cover medical billing, claims management, treatment planning, and patient records management. Charting and customizable progress notes support documentation, while the patient portal provides patient access. Answer based on 18 reviews Getting Started and Support ### What training and onboarding options does XLDent offer? XLDent provides in person training, live online sessions, webinars, documentation, and videos to support team setup and learning. Documentation and videos can serve as reference materials, while live formats offer guided instruction for users who need direct training. Getting Started and Support ### What customer support options does XLDent offer? XLDent provides email/help desk, a knowledge base, phone support, and chat. Users describe the support team as helpful and responsive, with strong day-to-day service, though some report frustration when requesting feature changes and receiving frequent refusals from customer service. Answer based on 2 reviews ## Features AI summary Based on 1,648 Dental reviews Capterra data shows that buyers of dental software rank the following features as their top priorities: - **Patient Records Management** (**55%** of reviewers rated this feature as critical) - **Treatment Planning** (**53%**) - **Appointment Management** (**58%**) XLDent supports all three features that reviewers identify as most important: **Patient Records Management**, **Treatment Planning**, and **Appointment Management**. Together, these capabilities help dental practices keep patient information organized, map out care clearly, and manage scheduling efficiently, allowing teams to deliver consistent service and keep daily operations running smoothly. Patient Records Management 4.1 (21) 47.62% of 21 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Treatment Planning 4.4 (22) 59.09% of 22 reviewers that rated this feature as important or highly important Create treatment plans that document interventions and outcomes to track patient progress Appointment Management 4.4 (30) 60.00% of 30 reviewers that rated this feature as important or highly important Manage various aspects of appointments including booking, rescheduling, canceling Confirmations/Reminders 3.8 (25) 68.00% of 25 reviewers that rated this feature as important or highly important Automated reminders and confirmations for booked appointments and events via text or email Claims Management 3.9 (25) 64.00% of 25 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Imaging and X-rays 3.7 (27) 51.85% of 27 reviewers that rated this feature as important or highly important Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes XLDent 47 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Claims Management: Process of submitting and following up on claims with insurance companies - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Comparison View: View and compare images, studies, etc., to track changes over time - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Customer History: Access previous interactions or concerns to maintain customer relationships - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dental Practice Management: Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more. - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - E-Prescribing: Transmit prescriptions to pharmacies electronically - Electronic Payments: Electronically collect payments for goods or services - Hands-Free Charting: Voice-activated speech recognition for charting - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Medical Billing: Manage billing and payments for a healthcare provider - Multi-Location: Manage and support multiple locations - Orthodontic Charting: Electronic orthodontic records of patients created and stored digitally - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Periodontal Charting: A chart utilized by dental care professional to write and record oral and periodontal health or disease - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Records Management: Ability to record, store, update, and retrieve information - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Scheduling: Plan availability and assign specific time slots for tasks and resources - SMS Messaging: Send messages via SMS - Task Scheduling: Track and manage the scheduling of tasks - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Voice Capture: Voice recording and storing - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons --- Get Advice We can help you find the software with the features you need. Features 3.7 (39) 3.7 Based on 39 reviews ## Pricing Value for money 3.8 (33) Free Trial Basic $5,999 Flat Rate,Per Month Value for money 3.8 (33) 3.8 Based on 33 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (37) 4.5 Based on 37 reviews ## User reviews Overall rating 4.2 Based on 39 reviews Filter by rating 5(16) 4(16) 3(6) 2(1) 1(0) Mentioned topic Sorted by most recent PY Peipei Y. Dentist Health, Wellness and Fitness ### "Clunky software" 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 June 20, 2024 Pros Support is pretty good. We can usually get someone on the phone within 30 min or less. Cons It’s very slow, you have to open multiple windows to get to where you need to go. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LD Linden D. C.E.O. - Lead Dentist Mental Health Care ### "XL Dent user since 2005" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 February 26, 2022 No previous history of using another software, but did try some other competitors and over all we are satisfied. If you take that special someone to the prom, then you should dance with them the whole night, versus ditching them for a new partner. It looks green on the other side until, your on the other side. Pros For the most part it is easy for our office to use Cons Sometime after you use the product and get use to its limitations for your specific use, you create "work arounds" to make it fit what you need. Then you can loose that "work around" option when they do their Updates. Reasons for choosing XLDent When we were selecting products, XLDent was the one that best used the external scanning of phosphorus plates (which were much more like regular X-rays - ease of use), less fear of damage of digital sensors (which are thicker and have wires that could be damaged), and the phosphorus plate system was the better option financially versus digital sensors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM Johnathan M. Dentist Health, Wellness and Fitness ### "Full featured dental practice management software" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 February 11, 2022 Overall we have been pleased with XLDent's features and capabilities Pros Similar to other more popular practice management software but at a much lower price Cons Could be more efficient and require less clicks to accomplish some tasks Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. TK Tami K. OFFICE MANAGER Health, Wellness and Fitness ### "review of XL Dent" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 11, 2022 We have been on this for a very long time. It is easy to teach new employees, Longterm very happy with our choice for this program. Pros Ease of use has to be my number one answer. Simplicity is always best. Cons Not being to able to get back what was once there.... or even having to pay monthly for a program that shouldnt have a charge for Switched from [Daisy](https://www.capterra.com/p/81273/Daisy/) Needed a newer easier system that had more to offer. Alternatives considered [Dentrix](https://www.capterra.com/p/2329/Dentrix/) Reasons for choosing XLDent Simplicity of the product Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2022 Thank you for the feedback! We appreciate it and welcome it so we can continue to make XLDent easy to use and work better for practices. JP Jaime P. Dentist/owner Health, Wellness and Fitness ### "Antiquated" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 February 7, 2022 Started ok, 8 years later ended poorly Pros The company used to try to update and customize for us. That has ceased and they are very outdated on features. Cons They stopped working with us on specific office needs. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ZM Zachary M. Pediatric Dentist Hospital & Health Care ### "A Dentist 4 Kids review " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 February 7, 2022 Pros I like the overall user experience. It works well with XLImage. Cons I don’t really like the charting features. Especially when charting incipient and primary decay. But that’s probably a personal preference. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Christine D. Practice Administrator Hospital & Health Care ### "Christine D." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 7, 2022 Overall it is a user friendly dental software. Pros Customizability in many modules of the software. The appointment book is easy to manage patient appointments/coordination and the charting feature allows customized templates for efficiency and accuracy. Cons Separates business transactions from clinical. Inefficient to jumping back and forth. Tooth charting lacks detail with partials. Switched from [SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/) Software no longer supported. Reasons for choosing XLDent N/A. This decision was done about 5 years prior to me joining the practice. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rollie S. Business front office Health, Wellness and Fitness ### "Dental office review of XLDent" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 February 7, 2022 when we have questions the XLDent support team is VERY helpful Pros ease of use. Support help is very easy to get in touch with as well as very friendly and helpful. Cons We have not liked how some of the Do not lock in the patient records and can be easily deleted. Reasons for choosing XLDent Unsure...before my time ...I have been here for 10 years Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2022 We appreciate your feedback and so glad our support team is helpful to you. Thank you! HJ Harper J. Dentist/Owner Hospital & Health Care ### "Software developers need to design with a client as part of the process," 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 3/10 February 4, 2022 Will start to look at other dental software in the next 3 years after my initial investment has been captured. If the software suite is improved (especially daily chart entries), I may stay. Not a big fan of click and drag. There is waaaaay too much setup involved and it is not as easy to make variances. Since I type rapidly, I have taken to typing each chart record in its entirety. Also, click and drag is slower for me than just typing. Boo yak on this module. Pros Chart view and appointment view. I also like the practice account reporting. Cons Daily dental chart records module. It is abysmal. Reasons for choosing XLDent I don’t like the tie in to \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] with the aforementioned. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Ashley M. Office manager Medical Practice ### "New Business " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 February 2, 2022 Happy overall but again nothing to compare it too. Pros As a brand new business and the only emr system we have used it seems to do what we need it too. We aren't really sure what we are missing out on because we have nothing to compare it too. I do like that they do regular updates and added the XL connect feature. The scheduling system is sufficient the and dentist has no complaints on his end. Cons We wish we could custom the schedule more to show age and insurance type of the appointment that is scheduled since that affects how we schedule our patients. I also wish there was a way to check a patient out with closing out the chart so the doctor can get back in. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129572/XLDent/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [CareStack vs XLDent](https://www.capterra.com/compare/129572-176206/XLDent-vs-CareStack)