# XLDent Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about XLDent Software - reviews, pricing plans, popular comparisons to other Dental products and more.

Source: https://www.capterra.com/p/129572/XLDent/pricing

---

# 

 XLDent Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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How Capterra ensures transparency

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

XLDent

## What is XLDent?

XLDent practice and clinical management software provides an intuitive, robust, easy-to-use solution for dental practices. XLDent automates key business processes and ensures dental teams have the tools they need to manage the practice more profitably. XLDent charting features realistic restorative and periodontal charts, progress notes, medical history updates, and offers a truly paperless solution. XLDent software can be on-premise or cloud-based, and seamlessly supports multi-site practices.

## What is XLDent used for?

[Dental](https://www.capterra.com/dental-software/)[Dental Charting](https://www.capterra.com/dental-charting-software/)

Top alternative

Featured

Overall rating

Based on 39 user reviews

Reviews sentiment

Positive

82%

Neutral

15%

Negative

3%

Starting price

$5999

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for XLDent?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.xldent.com&name=XLDent)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### XLDent

4.2 (39)

VS.

[4.6 (61)](https://www.capterra.com/p/148958/iDentalSoft/reviews/)

Starting Price

$5999

Flat Rate, Per Month

Starting Price

$295

Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (39)

Ease Of Use

4.5 (60)

Value For Money

3.8 (33)

Value For Money

4.5 (49)

Customer Service

4.5 (37)

Customer Service

4.8 (57)

## XLDent alternatives

[4.1 (234)](https://www.capterra.com/p/177828/Dentrix-Ascend/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.7 (112)](https://www.capterra.com/p/60250/ABELDent/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (285)](https://www.capterra.com/p/98688/Curve-Dental-Hero/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[CareStack](https://www.capterra.com/p/176206/CareStack/)

[4.8 (198)](https://www.capterra.com/p/176206/CareStack/reviews/)

Starting price

$698.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/176206/CareStack/)

[View all alternatives](https://www.capterra.com/p/129572/XLDent/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Appointment Management

4.4 (30)

60.00% of 30 reviewers that rated this feature as important or highly important

Manage various aspects of appointments including booking, rescheduling, canceling

Imaging and X-rays

3.7 (27)

51.85% of 27 reviewers that rated this feature as important or highly important

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Claims Management

3.9 (25)

64.00% of 25 reviewers that rated this feature as important or highly important

Process of submitting and following up on claims with insurance companies

Confirmations/Reminders

3.8 (25)

68.00% of 25 reviewers that rated this feature as important or highly important

Automated reminders and confirmations for booked appointments and events via text or email

Client Management

4.0 (23)

47.83% of 23 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

Medical Billing

4.1 (23)

60.87% of 23 reviewers that rated this feature as important or highly important

Manage billing and payments for a healthcare provider

XLDent 47 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage various aspects of appointments including booking, rescheduling, canceling

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and send invoices or bills to customers

Track and manage schedules and meetings via an integrated calendar

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Process of submitting and following up on claims with insurance companies

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

View and compare images, studies, etc., to track changes over time

Automated reminders and confirmations for booked appointments and events via text or email

Access previous interactions or concerns to maintain customer relationships

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Managing day-to-day operations of dental practices such as scheduling appointments, generating reports, and more.

Convert paper files into digital images

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file

Assemble applications and processes by dragging over and arranging pre-built components

Transmit prescriptions to pharmacies electronically

Electronically collect payments for goods or services

Voice-activated speech recognition for charting

Compliant with HIPAA, which sets standards for sensitive patient data protection

Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes

Manage billing and payments for a healthcare provider

Manage and support multiple locations

Electronic orthodontic records of patients created and stored digitally

Online portal where patients can access information such as health records, treatment plants, etc.

Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details

A chart utilized by dental care professional to write and record oral and periodontal health or disease

Customizable notes that help healthcare professionals document and track patient progress

Ability to record, store, update, and retrieve information

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

Send messages via SMS

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Create treatment plans that document interventions and outcomes to track patient progress

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Voice recording and storing

Web form that allows users to enter data that is sent and processed for different reasons

Get Advice

We can help you find the software with the features you need.

Features

3.7 (39)

3.7

Based on 39 reviews

## Pricing

Value for money

3.8 (33)

Free Trial

Basic

$5,999

Flat Rate,Per Month

Value for money

3.8 (33)

3.8

Based on 33 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (37)

4.5

Based on 37 reviews

## User reviews

Overall rating

4.2

Based on 39 reviews

Filter by rating

5(16)

4(16)

3(6)

2(1)

1(0)

Mentioned topic

Sorted by most recent

PY

Peipei Y.

Dentist

Health, Wellness and Fitness

### "Clunky software"

3.0

Overall Rating

3.0

3.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

0.0

0.0

Likelihood to Recommend

1/10

June 20, 2024

Pros

Support is pretty good. We can usually get someone on the phone within 30 min or less.

Cons

It’s very slow, you have to open multiple windows to get to where you need to go.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

LD

Linden D.

C.E.O. - Lead Dentist

Mental Health Care

### "XL Dent user since 2005"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

February 26, 2022

No previous history of using another software, but did try some other competitors and over all we are satisfied. If you take that special someone to the prom, then you should dance with them the whole night, versus ditching them for a new partner. It looks green on the other side until, your on the other side.

Pros

For the most part it is easy for our office to use

Cons

Sometime after you use the product and get use to its limitations for your specific use, you create "work arounds" to make it fit what you need. Then you can loose that "work around" option when they do their Updates.

Reasons for choosing XLDent

When we were selecting products, XLDent was the one that best used the external scanning of phosphorus plates (which were much more like regular X-rays - ease of use), less fear of damage of digital sensors (which are thicker and have wires that could be damaged), and the phosphorus plate system was the better option financially versus digital sensors.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

Johnathan M.

Dentist

Health, Wellness and Fitness

### "Full featured dental practice management software"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 11, 2022

Overall we have been pleased with XLDent's features and capabilities

Pros

Similar to other more popular practice management software but at a much lower price

Cons

Could be more efficient and require less clicks to accomplish some tasks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Tami K.

OFFICE MANAGER

Health, Wellness and Fitness

### "review of XL Dent"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 11, 2022

We have been on this for a very long time. It is easy to teach new employees, Longterm very happy with our choice for this program.

Pros

Ease of use has to be my number one answer. Simplicity is always best.

Cons

Not being to able to get back what was once there.... or even having to pay monthly for a program that shouldnt have a charge for

Switched from

[Daisy](https://www.capterra.com/p/81273/Daisy/)

Needed a newer easier system that had more to offer.

Alternatives considered

[Dentrix](https://www.capterra.com/p/2329/Dentrix/)

Reasons for choosing XLDent

Simplicity of the product

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2022

Thank you for the feedback! We appreciate it and welcome it so we can continue to make XLDent easy to use and work better for practices.

JP

Jaime P.

Dentist/owner

Health, Wellness and Fitness

### "Antiquated"

2.0

Overall Rating

2.0

2.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 7, 2022

Started ok, 8 years later ended poorly

Pros

The company used to try to update and customize for us. That has ceased and they are very outdated on features.

Cons

They stopped working with us on specific office needs.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ZM

Zachary M.

Pediatric Dentist

Hospital & Health Care

### "A Dentist 4 Kids review "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

February 7, 2022

Pros

I like the overall user experience. It works well with XLImage.

Cons

I don’t really like the charting features. Especially when charting incipient and primary decay. But that’s probably a personal preference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CD

Christine D.

Practice Administrator

Hospital & Health Care

### "Christine D."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 7, 2022

Overall it is a user friendly dental software.

Pros

Customizability in many modules of the software. The appointment book is easy to manage patient appointments/coordination and the charting feature allows customized templates for efficiency and accuracy.

Cons

Separates business transactions from clinical. Inefficient to jumping back and forth. Tooth charting lacks detail with partials.

Switched from

[SoftDent a Sensei product](https://www.capterra.com/p/231653/SoftDent/)

Software no longer supported.

Reasons for choosing XLDent

N/A. This decision was done about 5 years prior to me joining the practice.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RS

Rollie S.

Business front office

Health, Wellness and Fitness

### "Dental office review of XLDent"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

February 7, 2022

when we have questions the XLDent support team is VERY helpful

Pros

ease of use. Support help is very easy to get in touch with as well as very friendly and helpful.

Cons

We have not liked how some of the Do not lock in the patient records and can be easily deleted.

Reasons for choosing XLDent

Unsure...before my time ...I have been here for 10 years

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2022

We appreciate your feedback and so glad our support team is helpful to you. Thank you!

HJ

Harper J.

Dentist/Owner

Hospital & Health Care

### "Software developers need to design with a client as part of the process,"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

3/10

February 4, 2022

Will start to look at other dental software in the next 3 years after my initial investment has been captured. If the software suite is improved (especially daily chart entries), I may stay. Not a big fan of click and drag. There is waaaaay too much setup involved and it is not as easy to make variances. Since I type rapidly, I have taken to typing each chart record in its entirety. Also, click and drag is slower for me than just typing. Boo yak on this module.

Pros

Chart view and appointment view. I also like the practice account reporting.

Cons

Daily dental chart records module. It is abysmal.

Reasons for choosing XLDent

I don’t like the tie in to \[SENSITIVE CONTENT\] and \[SENSITIVE CONTENT\] with the aforementioned.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AM

Ashley M.

Office manager

Medical Practice

### "New Business "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 2, 2022

Happy overall but again nothing to compare it too.

Pros

As a brand new business and the only emr system we have used it seems to do what we need it too. We aren't really sure what we are missing out on because we have nothing to compare it too. I do like that they do regular updates and added the XL connect feature. The scheduling system is sufficient the and dentist has no complaints on his end.

Cons

We wish we could custom the schedule more to show age and insurance type of the appointment that is scheduled since that affects how we schedule our patients. I also wish there was a way to check a patient out with closing out the chart so the doctor can get back in.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/129572/XLDent/reviews/)

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Popular comparisons

[CareStack vs XLDent](https://www.capterra.com/compare/129572-176206/XLDent-vs-CareStack) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)