Sota Imaging

Sota Image Software


4.5 / 5
56 reviews

Who Uses This Software?

Sota Image works for all practices big and small. Our software and display is so easy to use it requires no training. Letting you focus more on your patients and less on training your staff.


Average Ratings

56 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Sota Imaging
  • www.sotaimaging.com
  • Founded 1987
  • United States

About Sota Image Software

Sota Image is perfect for all dental practices big or small. We made our dental imaging software simple to use and eliminate the tedious task of training new employees, thus allowing you to focus on more important parts of your practice. Coupled with our industry-leading tools and technology allows us to bring you top quality images with ease. Our software allows you to adjust filters allowing you to see things that might not be seen at first glance.


Sota Image Software Features

  • 2D Imaging
  • 3D Imaging
  • Calibration Management
  • Data Import / Export
  • Image Analysis
  • Treatment Planning
  • Video Support

Sota Image Software Reviews Recently Reviewed!


I had 3 Claris Intra-oral camera. 2 of which I struggled with

Apr 17, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: my 2nd Claris kept getting a low resolution image and the computer would display a message stating that the device is not recognizable (without changing anything or unplugging or moving the camera to another computer- no change whatsoever). I must have called customer support over 100 times in 5 months to fix that but it kept coming back. Finally, nobody was able to fix it or diagnose the problem. I had to buy an imagine camera instead. Otherwise WHEN it works, the camera and the software are easy and fanstastic.

The best feature is the ease of use

Cons: That it is not accessible through Dentrix (it's linked but not integrated fully).

I also wish that the adjustment of the colors on the picture had a short cut or a button accessible to use

Overall: treatment closure is higher because of owning it

Vendor Response

by Sota Imaging on April 24, 2018

Hello Dr. Morad,

We have a new revision of the Claris drivers since the last time we spoke. These drivers may resolve your issue. Please give us a call at (888)266-7682 if you would like to update your Claris drivers.

Great Software but lacks stability

Sep 19, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Very easy to use

Intuitive user interface with easy and fast navigation

Cons: Stability Concerns: we have had issues where the software randomly crashes. It's not uncommon to get an error message where an error pop up appears saying device not detected.

Also, the way the software arranges patient image folders makes it impossible to figure out which patient's data is in the folder (e.g important if someone has a hardware failure and wants to identify the data that needs to be saved)

Overall: Great service. Beautiful software. Would easily be the best imaging software if the developers make it more stable.

Vendor Response

by Sota Imaging on September 21, 2018

Hello. We greatly appreciate your feedback on SOTA Image. We're always striving towards increased stability across the diverse computer system landscape. We would love to assist you in troubleshooting any issues you've been having. Please feel free to respond to us through email, support@sotaimaging.com, or you can call in, 714.532.6100. Our technical support team will be glad to help.

I really like it. Does it's job well.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The software integrates well with my existing practice software. It is very simple to learn and use daily with most patients. All of my staff were able to quickly learn the functions available and use on a daily basis. The image quality and comparable, if not better, than other major brands I have previously used for the past twelve years of dental career. I find that the initial investment was well worth it and hope to get many additional years of quality use and function out of this software.

Cons: What do I least like about this software? Well, considering all the other competition on the market, the cost is fairly high comparable to major other name brands on the market. Not that the software is not worth the investment, I really like and appreciate the software. However, like most other products on the market, the cost can always be a factor .

Easy to use

May 22, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money

Pros: Clear images that are easy to read and manipulate. Automatic function to find patients and quickly access them.

Cons: It does not aggregate images of teeth. The import of other digital xrays cannot be altered to fit dates.

Vendor Response

by Sota Imaging on May 31, 2018

Hello Dr. Kim,

The date on the exam will always reflect the date that the images were imported, however, individual images within that exam can be modified with the date the image was acquired using the blue set date button located on the left side of the modify exam screen. As long as tooth numbers have been assigned to your images, the history button can be used to view and compare images side by side.

The Sota Image Software has been a pleasure to use for over three years.

May 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: New employees can learn how to use it quickly. It is easy to edit and send images. There is a good amount of format options. The images are clear for patient education.

Cons: Would like the date header to have the option to change it to the date taken. If we receive xrays from a different location the date that shows is the date of import. In order to see the date taken the mouse needs to hover over the image.

Overall: Good patient education opportunities. Ease of daily use with nearly non existent repairs. Fits into our office dynamic effortlessly.

The best software

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I selected this software several years ago due to the friendliness and touch screen capability. Anytime I call into customer service my call is answered in by a live person and issues are resovlved or they work directly with my IT company

Cons: It has nothing to do with Sota Imaging's software, its my server that creates a slower loading period.

Overall: We went from developing x-rays to this software several years back and I have never needed or had the desire to look at other companies.

Effortless

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found that its easy to use for all staff, new and old. There isn't too much trouble shooting you have to do if something comes up. Its straight forward to understand and navigate.

Also the Support team is amazing. They are always very courteous and professional.

Cons: Using this cliosoft cray system with a intraoral camera has been tricky. It doesn't always work but its not complicated.

Overall: Easy to use and install with most practice management software or alone.

Good

Apr 18, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is our first digital software so I am unable to compare to any other product. It was quite easy to learn.

Cons: It is easy to use however I would like it better if I was able to print 2 selected x-rays from an exam and print BOTH on one sheet of paper.

Also when we set FMX to be taken in a specific order it does not hold that and changes back to initial set up.

Overall: Ease of taking x-rays and being able to lower the dose of radiation

Vendor Response

by Sota Imaging on April 20, 2018

Hello Tammy,

You should be able to set the order of acquisition for an exam within the edit layout mode. If you would like, we can assist with modifying or creating an exam template to meet your needs. Please call our support line at (888)266-7682.

Good software, easy to use, excellent value. Plenty of features for manipulating digital radiographs

Apr 29, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: I think the ability to enlarge and enhance the digital radiographs is the most useful aspect. The customizing of layouts is also a positive. I also like the integration of the photos and the ability to draw on the images when explaining things to patients.

Cons: I think what I like least is that I can't move a photo or a radiograph from a prior date or examination and place it on screen next to a current one or one from any other date or exam.

Capterra loader

it took a little to integrate the software, however, once completed no further issues.

May 01, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: once, installed easy to use and manage. The good quality and easy to arrange and label. My team is happy with the investment.

Cons: the initial set up took a while and a few calls to customer service. It was not integrating well at first. Took our computer specialist to eventually configure on his own after our calls to the customer service department failed. Blessed to have an amazing computer tech.

Overall: great quality images and easy to use and manage.

Capterra loader

We use the software daily and it works very well with our Claris intraoral cameras

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It makes it easy for my entire staff to use the intraoral cameras and save images once taken. We use the cameras every day at multiple office locations and we never have a problem. As a matter of fact, I can't think of an easier way for us to capture images than with the Sota software. Capterra is the best!

Cons: None, it works great!

Overall: This software allows me to capture images from my claris camera and works wonderful.

I havent have any problem with it since I bought a few years back

May 01, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good images most of the time, ease of use , compatible to my software, easy installation, tech support was fast the first time we used it, have not had any problem since we bought it.

Cons: Blurry image with barrier is place, can be smaller for ease of use, can not see image well when camera becomes foggy or wet

Overall: Good tool for patient education/ information; adjunct for dental claims

easy to understand

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very sophisticated machine. it looks fancy, very good quality x rays. we got a new x ray system and the people over at Sota are very helpful and knowledgeable

Cons: I dont there is anything i dont like about this system. but is always better to have really good working computers and having a good high speed internet

Overall: being able to view xrays from all the computers in the office

Sota Imaging software does exactly what we need for our office

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software user interface is easy to use. We are able to capture clear images easily to show patients of their needs. The zoom capability works for showing fine detail in the images.

Cons: Sometimes the software freezes. There have been times where the camera and the software are not communicating. I would like to have an autofocus.

Best image software

Apr 27, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, windows friendly. Very easy to export images to share it with patients via email. It is very intuitive

Cons: Installation is very complicated. I was not able to do it on my own. However customer service is top notch and every time I had a problem they contacted me very fast!

Overall: Easy to export intra oral images and xrays. Easy to backup!. Great quality

Good value and modern software

Apr 26, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is relatively easy to use, and the user interface is attractive. I have not had any issues with customer support either.

Cons: Because of where the buttons are placed, it is easy to accidentally delete an image, and it is impossible to retrieve it after it's been deleted.

Overall: Easy to use x-ray imaging software.

Vendor Response

by Sota Imaging on May 04, 2018

Hello Dr. Essenmacher,

When the delete button is clicked, before any record is deleted, a confirmation window should appear that requires a yes or no response. If this window does not appear please contact support at (888)266-7682.

Best imaging software out there

May 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: love the support, clarity, and reliability. We feel Sota backs there product and are always a quick phone call away. No long waits.

Cons: Mostly 100% , but from time to time due to probably user error, we will lose an exam. Fortunately we only have to call and 100% of the time they have been able to recover it.

I love this camera! It's easy to use and my photos are crystal clear. Good value for the money.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This camera is easy to use and to train others to use. The images are clear and the price is very reasonable.

Cons: The only drawback I have encountered is that there is no foot control. that would be a nice option to have.

Overall: I was able to afford one for almost every operatory because of its reasonable price. Thank you Sota Imaging!

Good quality.

May 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use, is predictable, integrates with dental software, contains features to alter the image ( magnify,rotate) . You could draw on the image or make notations.

Cons: The updates are nit always automaticaly installed or advertised. Sometimes the quality of xray image is not the best.

We haven't had any problems with Sota on the four plus years we've had it. The rep was great.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was one of the least costly digital platforms out there. The software is very customizable and user friendly.

Cons: We really haven't had issues with the software, except occasional freeze when viewing images imported into the software program, ie images taken with digital SLR

Easy to use.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I find the software very user friendly. It was easy to setup. I find the images are clear and sharp resulting in good printable images.

Cons: Nothing really. We like the easy setup. We found that this required minimal training. We actually have it on multiple computers.

Great camera and software

Jun 12, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to setup. Easy to use. Very user friendly. Have been using for over 2 years and integrates well with dentrix.

Cons: Can not control the light on the camera. Would recommend an on/off button for light so that you can take portrait shots of faces for the chart.

Customer support has been GREAT! Absolutely great!

Apr 28, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Cons: Focusing. Causes issues in patients with limited opening. I wish you could be closer to the tooth and have a wider angle lense.

Overall: I can't say I like the software. When it works its great. When windows updates and it doesn't work it's a problem. Patients look at us like... haven't you used this yet?

Good value for money paid but having glitches sometimes

Apr 26, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Competitive pricing, can be adopted in with the existing radiograph tube-heads and/or system, crisp images

Cons: Do not have one button to crisp ALL images, have to go to sharpen and save image one by one which is a waste of time

Vendor Response

by Sota Imaging on May 04, 2018

Hello Thasanai,

You should be able to save the SOTApop 2 filter as the default filter that is applied to all X-ray images automatically when they are taken. Please call our support at (888)266-7682 to assist with changing the setting.

Excellent customer service and tech support. We're very happy with the program as well.

May 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of viewing and organizing images. Exporting images to share or for insurance processing is very simple

Cons: For my purposes, there aren't any cons to report. The software is very user-friendly and I'm able to navigate the program easily.

We use our intraoral cameras on every patient. A photo is worth 1000 words.

Apr 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Its easy to use, light weight. Portable. If we have a temp for the day its easy enough fpr them to start using.

Cons: I have no complaints. We've tried otjer cameras and this by far has been such a breeze. We have one in every room

Sota image software (clio soft) is my first foray into digital x-rays

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It works with my arcane practice management software. It is cheerios and cornflakes simple. Other systems couldn't communicate with our system.

Cons: I don't have much of a frame of reference. One thing is we haven't figured out how to attach an e-mail service directly to the software. That would eliminate an extra step.

Overall: Easy transition into digital radiography. Good value for sensors and software.

Been working with them for years; Extremely satisifed

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, fast, predictable, has many features that are well needed by dentists who use digital radiology.

Cons: That it is not free but what can I expect from a great software like this; I understnad I have to pay for it!

Easy to use software.

Apr 17, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Quality of the images. The images can be blown up to very large which can help in diagnosis.........

Cons: Sometimes have to back out to get back in to use this. Our wifi sometimes has difficulty connecting.

Love it! Great investment for our office.

May 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to learn. Patients love seeing their images immediatly. Sensors are reliable and sturdy. Accessories are easily available.

Cons: Server is touchy. Somehow got on a different network and had to reimport images. Sometimes the system takes pictures of white noise.

Overall: INSTANT XRAYS!!!

It has been reliable and the overall experience has been good.

Apr 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very reliable with low maintenance, it is easy to use, it has clear images, it is easy to print or e-mail the images.

Cons: No binocular feature to enhance the image, it cannot be integrated with our current management software.

Overall: It has relatively clear images to diagnose the caries and other problems.

Excellent

Apr 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its good because its user friendly, integrates with our dentrix software and fast. Would recommend to anyone with a dental office

Cons: Theres nothing I dont really like about the software. I would recommend to anyone needing dental xray software.

Love it

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Best in class imaging software, great on a touch screen, most other software packages were not designed to work this well on a tablet.

Cons: None, works as advertised better than most other vendors, cost effective solution to allour imaging needs.

We got claris camera, great camera good quality

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use, great quality, good handling, great support love to review this with others, good quality

Cons: Nothing, i did not see anything wrong with this product, would give a 5 star to software and hardware

Overall: I could do good quality exams

great company.. they make all the difference

Apr 20, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: results are very good ... images are very clear... once set up the ease of use is simple for everyone

Cons: could not install it without company help... certain tricks to make software perform at it's one hundred percent level

It is very easy to use and works well.

May 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is simple to teach someone how to use this product. The images are easily viewed and can be enlarged with very clear diagnostic ability.

Cons: the only problem is that it does not integrate with dentrix. It would be better if you could just figure out a way to be able to transfer images into any program.

Overall: We no longer have to use dip and dunk system for x-rays. The wait time is so much less than manually processing x-rays.

Vendor Response

by Sota Imaging on May 08, 2018

Hello Lisa,

Bridging with Dentrix is possible with an application called Apteryx Datagrabber. Our engineers are also exploring other ways to bridge for future revisions of SOTA Image.

Great experience.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very user friendly! Very clear images. Easy to use. Colorful and beautiful graphics. Glad I bought SOTA. Great customer service.

Cons: Only image is allowed in each xray spot. So, in on FMX mount, only one BW for #2, 3, #31, 30 is allowed to be saved in that spot for the BW. Sometimes you want 2 saved, because each shows different details.

Fairly easy to install and produces quality diagnostic images.

Apr 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The image quality is very very impressive. The ease-of-use is impressive as well. I was easily able to call in to the helpline and get step-by-step help.

Cons: The packaging is bulky and a bit intimidating. They were seemingly a lot of pieces but I'm closer inspection it is fairly simple to organize.

I've sold several of the cameras

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It works well within Eaglesoft or Dentrix. Had no issues with support, they were always helpful and quick to resolve any issues. Very competitively priced.

Cons: I think most of the issues were more hardware related, fogging, etc. Usually had a bit to do with the learning curve of the user as well.

Convenient, easy to use, great for patients to see their teeth and mouth.

Apr 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Versatile, easy to use. Explaining patient's current conditions is a breeze when they can see what we see.

Cons: Initially, getting the right focal point was a challenge. But in no time, we became skilled and now we can take quick photos that are very helpful.

Bought 2 sensors and camera. Couldn't be happier. Great IQ and easy to use software.

Apr 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Ease of use. The software is very intuitive and doesn't complicate things when you just need to take a quick image.

Cons: Nothing really. I used to use Apteryx and I liked the way that software grouped exams but it is definitely not a game changer.

User friendly

Apr 18, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Few functions but vital & practical tools. Customer services & technical supports are very promptly available

Cons: Wish that it could be retrieved from multiple workstations simultaneously. Sometime the software MUST be closed down & reopen to access to the specific patient's file.

Vendor Response

by Sota Imaging on April 26, 2018

Hello Dr. Pham,

The patient lock is used to protect exam data from being accidentally overwritten. I will forward your concern to our software engineers, they may be able to improve the patient lock feature in a future release of SOTA Image.

Overall great experience. Customer service and support very easy - always get a live person.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like that it runs easily on a surface pro. Patients are wowed by X-rays on a tablet vs desktop monitor. Software is very easy to use.

Cons: There are some small features such as having a delete button so prominent. Also when using the spotlight feature when viewing images you lose the default filter.

easy company to work with

Apr 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer service was amazing and patient with all the asked question and concerns.

Cons: The sensor sizing and image quality is OK. We would buy as a back up sensor. We are happy with the quality. but the ease and helpfulness with Reps were amazing!

Overall: Great knowledge and compassion. They also offer a Trail period so we can try the product before purchase.

Vendor Response

by Sota Imaging on April 26, 2018

Hello Lindsay,

A support technician may be able to help you improve the images by adjusting the filter and exposure settings. Please give us a call at (888)266-7682.

Very easy to deal with this company.

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Perfect integration into our own dental software. When you call the company someone answers right away as there is no phone tree. Very helpful.

Cons: Must call the company to install it on each and every computer for the first time. Not user centric but most sensors are not.

Cliosoft Review

Apr 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It was easily integrated into our system and is very easy to use with extremely clear x-rays. Customer service is top notch!

Cons: The cord is too short and the actual sensor is a little too bulky.

Vendor Response

by Sota Imaging on April 18, 2018

Hi Kari,

I'm glad you are enjoying our software and sensor. You should have received an extension cord with the sensor that should have gave you a bit more length. Please call our support team at 888-266-7682, if you have any questions.

Pleasant. Nice technicians.

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use. Love the programs it comes with. For example the way I can zoom in to a specific area and get a clearer spot with the eagle eye.

Cons: X-rays get deleted by accident due to missing communication. The loading time is also a bit slow as well.

Overall: Able to take x-rays

Vendor Response

by Sota Imaging on April 26, 2018

Hello Sydney,

Thank you for your feedback. Our software engineers are looking into ways to improve network fault tolerance.

Solid product with great support

Apr 20, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

2 / 5
Value for Money

Pros: Simple and easy to use. Very straightforward to implement and works well with camera. The support is what really makes this product and the people are very helpful.

Cons: Cost of camera is pretty high especially given the

Competition. Doesn't work inside Practiceworks practice management software. You have to switch back and forth. Not very convenient.

Quick & Easy set-up with great quality picture

May 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like how the software integrates with Eaglesoft so easily. The image is really good and the price was very reasonable.

Cons: Getting adjusted to using it at first, but once you get it down it is not hard at all. It disconnected from the computer once, but it was easy to reconnect.

Overall: Selling treatment

Good camera for the price

May 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Camera is easy to install and use and has good image quality. It worked well with our existing software.

Cons: No complaints about that software. It integrated well with our existing software and was quick and easy to install.

Loved the camera, picture quality is very good. Customer service was superb

May 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: Software was easy to install and easy to use. Customer support for the software was really good too.

Cons: I don't have anything I don't like about the software. Everything went smoothly. Would recommend to colleagues!

good overall

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: value is very good. software i used dexis so no comment on soto software. I think it was good for trial

Cons: my intraoral claris 4d stopped working but my x-ray sensors works great. software i used dexis so no comment on soto software

Overall: value and quality

Fast but expensive

Apr 18, 2018
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Interface and ease of use. Staff loves it especially the charting features and content transfered to office software.

Cons: Cost. Always the cost. If the price point was at a decent level. This program would sell to all offices.

Overall: Higher productivity and enjoy the quality.

Great customer service.

May 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Great customer service and ease of use. I like how it can be used on a tablet and Pateints like the high tech look.

Cons: Could use some more features and processing. Maybe better noise reduction. Sharpening is on the stronger side.

Easy to use, but image quality and image enhancement algorithms lag behind that of Dexis and Gendex.

May 01, 2018
3/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Its ease of use. The software is straightforward and intuitive to use. The graphical user interface is also aesthetically modern in appearance.

Cons: Image quality enhancement such as sharpening is not as effective as those of its competitors, in improving visibility for the clinician to help in radiographic interpretation and diagnosis.

Installed it , my entire system went down

Apr 26, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

2 / 5
Customer Support

Pros: Easy to use , integrates on open dental , they say it's touch screen enabled but didn't get a chance to use that

Cons: It blocked my X-ray taking ability, entire sideaxis software went down . I had to uninstall every thing and re install it