# SOTA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is SOTA Cloud the right Dental solution for you? Explore 82 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129577/Cliosoft/reviews --- SOTA Cloud 4.6 (82) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of SOTA Cloud Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews SB Sarah B DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to easily take photos, images from sensors, and images from my CBCT and viewing them from anywhere works great.“ February 18, 2026 DA Dan A Dentist OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The current issue is that SOTA Cloud uses incorrect field to populate at times, no data lost so far however. “ September 24, 2025 NW Nelson W OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Very easy to organize/rotate/move around images and to adjust image brightness/contrast.“ June 12, 2025 DA Dan A Dentist OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Tech support seems unmotivated to resolve issue, better luck with implementation specialist. “ September 24, 2025 AH Alisha H Practice AdministratorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Transition over to SOTA was smooth.“ March 27, 2026 EE Erica E Dental Practice ManagerHospital & Health Care, 11 - 50 employeesUsed the software for: Less than 6 months. “The only con I've experienced so far is the wait time with technical support via the phone. “ October 21, 2024 SB Sarah B DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The onboarding process could have been very difficult but they made it easy.“ February 18, 2026 ## Showing most helpful reviews Showing 1-25 of 82 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SG Sean G. Dentist Hospital & Health Care Used the software for: 2+ years ### "We use the software daily and it works very well with our Claris intraoral cameras" April 30, 2018 5.0 This software allows me to capture images from my claris camera and works wonderful. Pros It makes it easy for my entire staff to use the intraoral cameras and save images once taken. We use the cameras every day at multiple office locations and we never have a problem. As a matter of fact, I can't think of an easier way for us to capture images than with the Sota software. Capterra is the best! Cons None, it works great! Review Source MH Mike H. CIO Hospital & Health Care Used the software for: Less than 6 months ### "Move to cloud? Yes!" December 22, 2024 4.0 Simple and quick. Providers and staff like it. Worked with existing sensors and clinical software. Pros Simplicity and ease of use for clinical staff. Ability to send links to X-rays eliminating the need to email or burn disks or use flash drives. Cons Not much. It did take a while to transfer X-rays to the cloud from our legacy system. Alternatives considered [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) Reason for choosing SOTA Cloud Cost was a big factor. SOTA cloud also had a quick implementation time. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) On prem software was no longer supported Review Source JF Jeff F. DDS Hospital & Health Care Used the software for: Less than 6 months ### "Fast but expensive " April 18, 2018 3.0 Higher productivity and enjoy the quality. Pros Interface and ease of use. Staff loves it especially the charting features and content transfered to office software. Cons Cost. Always the cost. If the price point was at a decent level. This program would sell to all offices. Review Source JW Jennifer W. Office Manager Medical Practice Used the software for: Less than 6 months ### "10/10 reccomend" March 5, 2025 5.0 Easy, clear communication, followed up regularly Pros Customer service & support was always there when we need them. Communication was top notch. Cons Exporting functions were compatible with every website we use, but we were easily able to work with \[sensitive content hidden\] to find a solution Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) New change for company- wanting a software with more functions Review Source MC Maile C. Dentist Medical Practice Used the software for: Less than 6 months ### "So far so good" January 23, 2025 4.0 Our team have been using Sota for a couple of months and like the user friendliness, the simplicity of taking and importing x-rays. Pros cloud-based, nice image quality, user friendly and importing x-rays is easy. Cons conversion from our previous software was a little more complicated than anticipated. Alternatives considered [CareStack](https://www.capterra.com/p/176206/CareStack/) Reason for choosing SOTA Cloud Tiger-view was the alternative suggested by CareStack. Sota was cloud-based, looked higher quality and user friendly Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) SOTA itegrates with CareStack PMS, which we recently switched to. Review Source ID Ibrahim D. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "Sota Cloud for the win" February 21, 2025 5.0 Wonderful experience and the convenience of cloud base where xrays and photos can be reviewed anywhere Pros Very easy to integrate with my pms. On boarding was flawless. I have been using it for 3 months with zero issues. Cons Nothing, the software is great. I don't ha E any problems with it. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) New pms cloud base as well so moving all the way to cloud Review Source OG Oliver G. System Support Manager Hospital & Health Care Used the software for: Less than 6 months ### "SOTA Cloud 10/10" December 20, 2024 5.0 Peace of mind during the implementation process. There were no downtime during our transition even during the image conversion. The support team were prompt and friendly. Pros User friendly interface. Easy to navigate. Works well with our sensors. Clear X-ray images. Cons Having to purchase for extra features - AI, Patient Files, Device Health monitoring, etc. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) Xray Vision 4 is outdated and wanted to move to cloud base. Review Source EE Erica E. Dental Practice Manager Hospital & Health Care Used the software for: Less than 6 months ### "Switching to cloud based imaging SOTA" October 21, 2024 5.0 Overall, great experience with SOTA compared to other Cloud imaging systems. Great process and you can't beat the quality of images. Pros Great onboarding process, everything was made simple and they explain the process in great detail laying everything out step-by-step. Cons The only con I've experienced so far is the wait time with technical support via the phone. There has been a few times I've called for urgent support and I get led to the voicemail. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) We transferred to cloud-based soft wear (eaglesoft/dexis to carestack). Review Source JM Justin M. Office manager Medical Practice Used the software for: Less than 6 months ### "WINNNER!!!!" December 19, 2024 5.0 Best imaging software out there!!!!!!!!! Pros it is user friendly and easy to navigate Cons password login every time you use it. Just inconvenient but not a deal breaker Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) being that SOTA is cloud based to allow other offices to share x-rays Review Source hZ hooman Z. partner Medical Practice Used the software for: Less than 6 months ### "SOTA cload is a no-brainer" April 16, 2025 5.0 outstanding service. outstanding integration. seamless integration and linking to our practice mgmt software. Pros System works as promissed, and the on-boarding was flawless. The system is easy to use. integrates well with all devices Cons Not much. I wish we didn't have to click 4 or 5 just to tell it what location we were in. seems unnecessary. one click should do Review Source EC Esther C. Dental hygienist Hospital & Health Care Used the software for: Less than 6 months ### "Great love sota " September 22, 2024 5.0 It’s been great. W love using it in our dental office Pros Good , new and up to date with ai usage Cons Could be faster on intraoral camera photo taking Review Source cY chong Y. dentist Used the software for: 2+ years ### "I really like it. Does it's job well." May 24, 2018 4.0 Pros The software integrates well with my existing practice software. It is very simple to learn and use daily with most patients. All of my staff were able to quickly learn the functions available and use on a daily basis. The image quality and comparable, if not better, than other major brands I have previously used for the past twelve years of dental career. I find that the initial investment was well worth it and hope to get many additional years of quality use and function out of this software. Cons What do I least like about this software? Well, considering all the other competition on the market, the cost is fairly high comparable to major other name brands on the market. Not that the software is not worth the investment, I really like and appreciate the software. However, like most other products on the market, the cost can always be a factor . Review Source LK Luis K. owner Used the software for: 2+ years ### "Easy to use" May 22, 2018 4.0 Pros Clear images that are easy to read and manipulate. Automatic function to find patients and quickly access them. Cons It does not aggregate images of teeth. The import of other digital xrays cannot be altered to fit dates. Review Source Response from Sota Imaging May 31, 2018 Hello Dr. Kim, The date on the exam will always reflect the date that the images were imported, however, individual images within that exam can be modified with the date the image was acquired using the blue set date button located on the left side of the modify exam screen. As long as tooth numbers have been assigned to your images, the history button can be used to view and compare images side by side. dS dustie S. Operations Health, Wellness and Fitness Used the software for: 2+ years ### "The best software" April 26, 2018 5.0 We went from developing x-rays to this software several years back and I have never needed or had the desire to look at other companies. Pros I selected this software several years ago due to the friendliness and touch screen capability. Anytime I call into customer service my call is answered in by a live person and issues are resovlved or they work directly with my IT company Cons It has nothing to do with Sota Imaging's software, its my server that creates a slower loading period. Review Source AV Aileen V. Dentist Used the software for: 2+ years ### "I havent have any problem with it since I bought a few years back" May 1, 2018 4.0 Good tool for patient education/ information; adjunct for dental claims Pros Good images most of the time, ease of use , compatible to my software, easy installation, tech support was fast the first time we used it, have not had any problem since we bought it. Cons Blurry image with barrier is place, can be smaller for ease of use, can not see image well when camera becomes foggy or wet Review Source LE Lindsay E. Dentist Medical Practice Used the software for: 1-2 years ### "Good value and modern software" April 26, 2018 5.0 Easy to use x-ray imaging software. Pros The software is relatively easy to use, and the user interface is attractive. I have not had any issues with customer support either. Cons Because of where the buttons are placed, it is easy to accidentally delete an image, and it is impossible to retrieve it after it's been deleted. Review Source Response from Sota Imaging May 4, 2018 Hello Dr. Essenmacher, When the delete button is clicked, before any record is deleted, a confirmation window should appear that requires a yes or no response. If this window does not appear please contact support at (888)266-7682. CF Claudia F. DDS Used the software for: 2+ years ### "Good quality." May 24, 2018 4.0 Pros Ease of use, is predictable, integrates with dental software, contains features to alter the image ( magnify,rotate) . You could draw on the image or make notations. Cons The updates are nit always automaticaly installed or advertised. Sometimes the quality of xray image is not the best. Review Source JB Jan B. Dental Business Manager/ Dental Hygienist Used the software for: 2+ years ### "Easy to use. " April 23, 2018 5.0 Pros I find the software very user friendly. It was easy to setup. I find the images are clear and sharp resulting in good printable images. Cons Nothing really. We like the easy setup. We found that this required minimal training. We actually have it on multiple computers. Review Source TR Thasanai R. dental director Used the software for: 1-2 years ### "Good value for money paid but having glitches sometimes" April 26, 2018 4.0 Pros Competitive pricing, can be adopted in with the existing radiograph tube-heads and/or system, crisp images Cons Do not have one button to crisp ALL images, have to go to sharpen and save image one by one which is a waste of time Review Source Response from Sota Imaging May 4, 2018 Hello Thasanai, You should be able to save the SOTApop 2 filter as the default filter that is applied to all X-ray images automatically when they are taken. Please call our support at (888)266-7682 to assist with changing the setting. dS david S. dentist Used the software for: 2+ years ### "Easy to use software." April 17, 2018 4.0 Pros Quality of the images. The images can be blown up to very large which can help in diagnosis......... Cons Sometimes have to back out to get back in to use this. Our wifi sometimes has difficulty connecting. Review Source MM Mary M. Office Manager Medical Practice Used the software for: 6-12 months ### "Very User Friendly" August 11, 2022 4.0 Pros The software was easy to learn, simple to implement Cons The software did not automatically merge with our existing software. Review Source LH Lisa H. Clinic Manager Health, Wellness and Fitness Used the software for: 1-2 years ### "It is very easy to use and works well." May 1, 2018 5.0 We no longer have to use dip and dunk system for x-rays. The wait time is so much less than manually processing x-rays. Pros It is simple to teach someone how to use this product. The images are easily viewed and can be enlarged with very clear diagnostic ability. Cons the only problem is that it does not integrate with dentrix. It would be better if you could just figure out a way to be able to transfer images into any program. Review Source Response from Sota Imaging May 8, 2018 Hello Lisa, Bridging with Dentrix is possible with an application called Apteryx Datagrabber. Our engineers are also exploring other ways to bridge for future revisions of SOTA Image. FP Frank P. Dentist Cosmetics Used the software for: Less than 6 months ### "User friendly" April 18, 2018 4.0 Pros Easy to use. Few functions but vital & practical tools. Customer services & technical supports are very promptly available Cons Wish that it could be retrieved from multiple workstations simultaneously. Sometime the software MUST be closed down & reopen to access to the specific patient's file. Review Source Response from Sota Imaging April 26, 2018 Hello Dr. Pham, The patient lock is used to protect exam data from being accidentally overwritten. I will forward your concern to our software engineers, they may be able to improve the patient lock feature in a future release of SOTA Image. AC Andrew C. Dentist Used the software for: 1-2 years ### "Very easy to deal with this company. " May 1, 2018 5.0 Pros Perfect integration into our own dental software. When you call the company someone answers right away as there is no phone tree. Very helpful. Cons Must call the company to install it on each and every computer for the first time. Not user centric but most sensors are not. Review Source JD Joe D. Systems Coordinator Used the software for: Less than 6 months ### "Solid product with great support " April 20, 2018 4.0 Pros Simple and easy to use. Very straightforward to implement and works well with camera. The support is what really makes this product and the people are very helpful. Cons Cost of camera is pretty high especially given the Competition. Doesn't work inside Practiceworks practice management software. You have to switch back and forth. Not very convenient. 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