--- title: "SOTA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is SOTA Cloud the right Dental solution for you? Explore 83 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/129577/Cliosoft/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-30" --- SOTA Cloud 4.6 (84) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 30th, 2026 # Reviews of SOTA Cloud Ease of use 4.6 Customer Service 4.5 ## Pros and Cons in Reviews SB Sarah B DentistHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “I have been able to easily take photos, images from sensors, and images from my CBCT and viewing them from anywhere works great.“ February 18, 2026 RO Rafael O EAHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “It took us almost to cancel the contract and go back to the previous service for them to actually do something.“ June 24, 2026 RO Rafael O EAHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Other than that, the service is great, support is quick to get into action when needed (although some of the techs aren't really good at what they do) and the software is pretty nice.“ June 24, 2026 DA Dan A Dentist OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “The current issue is that SOTA Cloud uses incorrect field to populate at times, no data lost so far however. “ September 24, 2025 NW Nelson W OwnerHospital & Health Care, 2 - 10 employeesUsed the software for: Less than 6 months. “Very easy to organize/rotate/move around images and to adjust image brightness/contrast.“ June 12, 2025 RO Rafael O EAHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Their tech didn't know which drivers to use, and the first day with them was total chaos.“ June 24, 2026 AH Alisha H Practice AdministratorHealth, Wellness and Fitness, 11 - 50 employeesUsed the software for: Less than 6 months. “Transition over to SOTA was smooth.“ March 27, 2026 DA Dan A Dentist OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: Less than 6 months. “Tech support seems unmotivated to resolve issue, better luck with implementation specialist. “ September 24, 2025 ## Showing most helpful reviews Showing 1-25 of 84 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Sarah M. ### "Easy Cloud X-Ray Access, Great Support, and Seamless Integrations" November 9, 2026 5.0 With SOTA Cloud, I can easily see images between sites and never have issues accessing our X-rays. Pros I can easily see images between sites, and accessing our X-rays has been a smooth experience with no issues. I really enjoyed the support we had while getting set up; when there’s an issue, the team answers right away and helps on the spot. I also really enjoy the SOTA Smart Sensors. They’re a more affordable way to take X-rays and have been a great addition to our setup. SOTA Cloud integrates really well with Carestack and Overjet for X-ray overlays, which I really appreciate. The initial setup was very easy. Cons NA Review Source EA Used the software for: Less than 1 year ### "Great platform with quite a few onboarding issues" June 25, 2026 3.0 The onboarding was very bad and they don't even take responsibility for their errors. It took us almost to cancel the contract and go back to the previous service for them to actually do something. Other than that, the service is great, support is quick to get into action when needed (although some of the techs aren't really good at what they do) and the software is pretty nice. Pros The platform is very good, one of the best we have experienced on the market. It is simple to use, image quality is great, and the connectivity is superb. Data conversion from our past service was decent. Cons The onboarding was terrible. They didn't prepare our computers properly, leading to a lot of stress. Their tech didn't know which drivers to use, and the first day with them was total chaos. We are still having some minor issues a month later. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) We had constant issues with Apteryx's system and billing Review Source Lead Dental Assistant Used the software for: Less than 1 year ### "A Pleasant and Forward-Thinking Experience with SOTA Cloud" April 29, 2026 5.0 Overall, our experience with SOTA Cloud has been very pleasant. The platform continues to evolve in a thoughtful and forward-looking way, with noticeable improvements that support both efficiency and clinical confidence. It feels modern, reliable, and aligned with the needs of a fast-paced practice. As new features and partnerships are introduced, it’s clear there’s a strong commitment to innovation and user experience, which makes working within the system both smooth and enjoyable. Pros What we appreciate most about SOTA Cloud right now is the clear evolution toward a more advanced, intelligent platform that truly supports modern clinical workflows. The addition of the CBCT feature is a major highlight, as it allows for more streamlined imaging integration and enhances our ability to review and interpret cases efficiently within one ecosystem. It’s a meaningful step toward improving both diagnostic precision and overall workflow continuity. We’re also very pleased with their partnership with Overjet. Aligning with an AI company that we already trust and prefer to work with adds a strong layer of confidence and forward-thinking capability. This collaboration signals a commitment to innovation and smarter clinical support, which is incredibly valuable as dentistry continues to evolve. Cons One area that could be improved in SOTA Cloud is the navigation experience, particularly when moving between exams. While the platform has made strong strides in functionality and innovation, the navigation bar can feel less intuitive and fluid compared to systems like Apteryx. A more streamlined, responsive interface for quickly switching between exams would significantly enhance efficiency during busy clinical workflows. Improving this aspect would reduce friction for providers and team members who need to review multiple records in real time. With the rest of the platform evolving so well, refining the navigation experience would bring it to the same high standard and create a more seamless, user-friendly environment overall. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) Apteryx has poor customer service, and was becoming an outdated software. Review Source owner dentist Used the software for: Less than 1 year ### "good overall" April 7, 2026 5.0 good overall. easy to use overall. good quality overall. easy integration with open dental. helpful representatives. Pros quality and easy to work around it. It was an easy installation and follow up calls. Representatives were helpful. Cons depends on internet speed. The images can be too bright even though we adjust the kvP. website can be overwhelming sometimes. Review Source Practice Administrator Used the software for: Less than 1 year ### "Practice Administrator" March 31, 2026 5.0 Amazing straight out of the gate. The sales person was so patient and so helpful. Our implementation specialist, \[sensitive content hidden\] , was phenomenal. So easy to get a hold of. She was so organized. Just amazing. Pros Everything! Transition over to SOTA was smooth. Support throughout the entire process was great. And we love the product. Cons Bummed they couldn't convert data from AEKA imaging software. Not the end of the world. And they were very upfront about that. So it was expected. Switched from [CareStack](https://www.capterra.com/p/176206/CareStack/) AEKA was horrible. We were with it for 5 months and could not do a day more. Review Source Sarah B. Dentist Used the software for: Less than 1 year ### "I can finally access my images easily!" February 23, 2026 5.0 Support has been very good. The onboarding process could have been very difficult but they made it easy. Pros It works well. I have been able to easily take photos, images from sensors, and images from my CBCT and viewing them from anywhere works great. Cons I don't love the way the interface looks. I'm not a designer so I don't know how to describe it any better than that. Review Source Dentist Used the software for: 3-5 years ### "We use the software daily and it works very well with our Claris intraoral cameras" May 2, 2018 5.0 This software allows me to capture images from my claris camera and works wonderful. Pros It makes it easy for my entire staff to use the intraoral cameras and save images once taken. We use the cameras every day at multiple office locations and we never have a problem. As a matter of fact, I can't think of an easier way for us to capture images than with the Sota software. Capterra is the best! Cons None, it works great! Review Source Office Manager Used the software for: Less than 1 year ### "10/10 reccomend" March 6, 2025 5.0 Easy, clear communication, followed up regularly Pros Customer service & support was always there when we need them. Communication was top notch. Cons Exporting functions were compatible with every website we use, but we were easily able to work with \[sensitive content hidden\] to find a solution Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) New change for company- wanting a software with more functions Review Source Practice Manager Used the software for: Less than 1 year ### "Still working to obtain quality imaging" October 18, 2023 3.0 So far SOTA is overall easy to use and will be a great product if we can obtain quality imaging. Pros Wonderful support, just wish they would come on site for support since there seems to be a barrier while remoting in. Cons When uploading images from other practices show date of imaging at a glance. You can change the date but isn't visible unless you select "modify exam" and "set date." Review Source Dentist Used the software for: Less than 1 year ### "Sota Cloud for the win" February 24, 2025 5.0 Wonderful experience and the convenience of cloud base where xrays and photos can be reviewed anywhere Pros Very easy to integrate with my pms. On boarding was flawless. I have been using it for 3 months with zero issues. Cons Nothing, the software is great. I don't ha E any problems with it. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) New pms cloud base as well so moving all the way to cloud Review Source Dentist Used the software for: Less than 1 year ### "So far so good" January 24, 2025 4.0 Our team have been using Sota for a couple of months and like the user friendliness, the simplicity of taking and importing x-rays. Pros cloud-based, nice image quality, user friendly and importing x-rays is easy. Cons conversion from our previous software was a little more complicated than anticipated. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) SOTA itegrates with CareStack PMS, which we recently switched to. Alternatives considered [CareStack](https://www.capterra.com/p/176206/CareStack/) Reasons for choosing SOTA Cloud Tiger-view was the alternative suggested by CareStack. Sota was cloud-based, looked higher quality and user friendly Review Source Mike H. CIO Used the software for: Less than 1 year ### "Move to cloud? Yes!" December 23, 2024 4.0 Simple and quick. Providers and staff like it. Worked with existing sensors and clinical software. Pros Simplicity and ease of use for clinical staff. Ability to send links to X-rays eliminating the need to email or burn disks or use flash drives. Cons Not much. It did take a while to transfer X-rays to the cloud from our legacy system. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) On prem software was no longer supported Alternatives considered [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) Reasons for choosing SOTA Cloud Cost was a big factor. SOTA cloud also had a quick implementation time. Review Source Oliver G. System Support Manager Used the software for: Less than 1 year ### "SOTA Cloud 10/10" December 23, 2024 5.0 Peace of mind during the implementation process. There were no downtime during our transition even during the image conversion. The support team were prompt and friendly. Pros User friendly interface. Easy to navigate. Works well with our sensors. Clear X-ray images. Cons Having to purchase for extra features - AI, Patient Files, Device Health monitoring, etc. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) Xray Vision 4 is outdated and wanted to move to cloud base. Review Source Justin M. Office manager Used the software for: Less than 1 year ### "WINNNER!!!!" December 20, 2024 5.0 Best imaging software out there!!!!!!!!! Pros it is user friendly and easy to navigate Cons password login every time you use it. Just inconvenient but not a deal breaker Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) being that SOTA is cloud based to allow other offices to share x-rays Review Source EE Erica E. Dental Practice Manager Used the software for: Less than 1 year ### "Switching to cloud based imaging SOTA" October 28, 2024 5.0 Overall, great experience with SOTA compared to other Cloud imaging systems. Great process and you can't beat the quality of images. Pros Great onboarding process, everything was made simple and they explain the process in great detail laying everything out step-by-step. Cons The only con I've experienced so far is the wait time with technical support via the phone. There has been a few times I've called for urgent support and I get led to the voicemail. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) We transferred to cloud-based soft wear (eaglesoft/dexis to carestack). Review Source Benjamin D. CEO Used the software for: Less than 1 year ### "A great tool for multi office practice! " August 14, 2024 5.0 Overall very good. Image quality is great. It links into our pms seamlessly and everyone on my team has learned to use its features quickly. Pros SOTA cloud is very easy to use and intuitive in its design. My team has all learned to use its features quickly and the transition was seemless. Cons The conversion of images from our old software took a bit of time and there was some confusion. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Actually TigerView. It was very inefficient and did not link to our pms Review Source Dentist Used the software for: 1-3 years ### "Be on Cloud 9 with SOTA" February 20, 2024 5.0 Best in class experience compared to other imaging platforms Pros ease if integration and set up with excellent up front training of users Cons Somewhat slow migration of existing images Switched from Poor service and hard to use and fair reliability Review Source dentist Used the software for: 3-5 years ### "I really like it. Does it's job well." May 28, 2018 4.0 Pros The software integrates well with my existing practice software. It is very simple to learn and use daily with most patients. All of my staff were able to quickly learn the functions available and use on a daily basis. The image quality and comparable, if not better, than other major brands I have previously used for the past twelve years of dental career. I find that the initial investment was well worth it and hope to get many additional years of quality use and function out of this software. Cons What do I least like about this software? Well, considering all the other competition on the market, the cost is fairly high comparable to major other name brands on the market. Not that the software is not worth the investment, I really like and appreciate the software. However, like most other products on the market, the cost can always be a factor . Review Source owner Used the software for: 3-5 years ### "Easy to use" May 24, 2018 4.0 Pros Clear images that are easy to read and manipulate. Automatic function to find patients and quickly access them. Cons It does not aggregate images of teeth. The import of other digital xrays cannot be altered to fit dates. Review Source Response from Sota Imaging May 31, 2018 Hello Dr. Kim, The date on the exam will always reflect the date that the images were imported, however, individual images within that exam can be modified with the date the image was acquired using the blue set date button located on the left side of the modify exam screen. As long as tooth numbers have been assigned to your images, the history button can be used to view and compare images side by side. Operations Operations Used the software for: 3-5 years ### "The best software" April 30, 2018 5.0 We went from developing x-rays to this software several years back and I have never needed or had the desire to look at other companies. Pros I selected this software several years ago due to the friendliness and touch screen capability. Anytime I call into customer service my call is answered in by a live person and issues are resovlved or they work directly with my IT company Cons It has nothing to do with Sota Imaging's software, its my server that creates a slower loading period. Review Source Dentist Used the software for: 3-5 years ### "I havent have any problem with it since I bought a few years back" May 3, 2018 4.0 Good tool for patient education/ information; adjunct for dental claims Pros Good images most of the time, ease of use , compatible to my software, easy installation, tech support was fast the first time we used it, have not had any problem since we bought it. Cons Blurry image with barrier is place, can be smaller for ease of use, can not see image well when camera becomes foggy or wet Review Source Dentist Used the software for: 1-3 years ### "Good value and modern software" April 30, 2018 5.0 Easy to use x-ray imaging software. Pros The software is relatively easy to use, and the user interface is attractive. I have not had any issues with customer support either. Cons Because of where the buttons are placed, it is easy to accidentally delete an image, and it is impossible to retrieve it after it's been deleted. Review Source Response from Sota Imaging May 4, 2018 Hello Dr. Essenmacher, When the delete button is clicked, before any record is deleted, a confirmation window should appear that requires a yes or no response. If this window does not appear please contact support at (888)266-7682. President Used the software for: 3-5 years ### "I love this camera! It's easy to use and my photos are crystal clear. Good value for the money." June 1, 2018 5.0 I was able to afford one for almost every operatory because of its reasonable price. Thank you Sota Imaging! Pros This camera is easy to use and to train others to use. The images are clear and the price is very reasonable. Cons The only drawback I have encountered is that there is no foot control. that would be a nice option to have. Review Source Dental Business Manager/ Dental Hygienist Used the software for: 3-5 years ### "Easy to use. " April 25, 2018 5.0 Pros I find the software very user friendly. It was easy to setup. I find the images are clear and sharp resulting in good printable images. Cons Nothing really. We like the easy setup. We found that this required minimal training. We actually have it on multiple computers. Review Source dental director Used the software for: 1-3 years ### "Good value for money paid but having glitches sometimes" May 1, 2018 4.0 Pros Competitive pricing, can be adopted in with the existing radiograph tube-heads and/or system, crisp images Cons Do not have one button to crisp ALL images, have to go to sharpen and save image one by one which is a waste of time Review Source Response from Sota Imaging May 4, 2018 Hello Thasanai, You should be able to save the SOTApop 2 filter as the default filter that is applied to all X-ray images automatically when they are taken. Please call our support at (888)266-7682 to assist with changing the setting. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.