# Page 2 | SOTA Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is SOTA Cloud the right Dental Imaging solution for you? Explore 81 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129577/Cliosoft/reviews --- SOTA Cloud 4.6 (81) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of SOTA Cloud ## Showing most helpful reviews Showing 26-50 of 81 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DA Dan A. Dentist Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good start, smoothing out the wrinkles." September 24, 2025 4.0 Good, working with onboarding was smooth. They SUPER helped me get going at lightening fast speed because of our specific situation - main reason company built goodwill in my mind. Tech support - jury is still out. Pros Ease of communication with implementation specialist, intuitive GUI, smooth data conversion, speed of onboarding, quick learning curve for team. Cons Tech support seems unmotivated to resolve issue, better luck with implementation specialist. The current issue is that SOTA Cloud uses incorrect field to populate at times, no data lost so far however. Hopefully devs find a fix. This would change my rating to 5 stars. Alternatives considered [Dentrix Ascend](https://www.capterra.com/p/177828/Dentrix-Ascend/) Reason for choosing SOTA Cloud Much smaller transition for just imaging instead of imaging AND PMS. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) Hardware support and policy was no longer client centered. Review Source LS LOREE S. OFFICE MANAGER Medical Practice Used the software for: 1-2 years ### "OFFICE MANAGER " August 6, 2025 5.0 OTHER THAN OUR CAMERAS IT HAS BEEN A GREAT EXPERIENCE. THERE SUPPORT TEAM IS GREAT AND IT IS CLOUD BASED BUT WE HAVE NEVER HAD ANY ISSUE WITH IT Pros USER FRIENDLY ANYONE CAN USE IT IT IS NOT COMPLICATED I FEEL A FIVE-YEAR-OLD COULD USE IT GREAT SUPPORT THEY FIX OUR ISSUES Cons OUR INTRAORAL CAMERAS ALTHOUGH SAYS THEY ARE COMPATABLE WE CAN'T USE THEM WE HAVE FOUGHT THIS ISSUE SINCE WE STARTED WITH SOTA Switched from [The OPTIC System](https://www.capterra.com/p/240576/The-OPTIC-System/) WE CHANGED SOFTWARE FROM ES TO CARESTACK FOR A MORE IN-DEPTH SOFTWARE Review Source AH Alisha H. Practice Administrator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Practice Administrator" March 27, 2026 5.0 Amazing straight out of the gate. The sales person was so patient and so helpful. Our implementation specialist, \[sensitive content hidden\] , was phenomenal. So easy to get a hold of. She was so organized. Just amazing. Pros Everything! Transition over to SOTA was smooth. Support throughout the entire process was great. And we love the product. Cons Bummed they couldn't convert data from AEKA imaging software. Not the end of the world. And they were very upfront about that. So it was expected. Switched from [CareStack](https://www.capterra.com/p/176206/CareStack/) AEKA was horrible. We were with it for 5 months and could not do a day more. Review Source SB Sarah B. Dentist Health, Wellness and Fitness Used the software for: Less than 6 months ### "I can finally access my images easily!" February 18, 2026 5.0 Support has been very good. The onboarding process could have been very difficult but they made it easy. Pros It works well. I have been able to easily take photos, images from sensors, and images from my CBCT and viewing them from anywhere works great. Cons I don't love the way the interface looks. I'm not a designer so I don't know how to describe it any better than that. Review Source QL Qin L. Lead Dental Assistant Hospital & Health Care Used the software for: Less than 6 months ### "Quintessential Upgrade" August 6, 2025 5.0 \[sensitive content hidden\] has been so helpful and patient throughout the entire process from installation to verification of data conversion. Pros SOTA imaging was a timely upgrade from our previous imaging software. The functionalities and user interface is intuitive. Cons SOTA is currently only partnered with Pearl AI, and we would prefer Overjet. If SOTA was partner with Overjet, we would be more satisfied. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) Apteryx has poor customer service, and was becoming an outdated software. Review Source JK Jacque K. Clinical Applications Specialist Hospital & Health Care Used the software for: 1-2 years ### "Great imaging software on the cloud" March 7, 2025 5.0 Pros Knowledgeable and responsive support and implementation. Cons Not integrated with our pano machine, but the workaround is easy. Alternatives considered [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) Reason for choosing SOTA Cloud SOTA is a NextGen partner and is more affordable. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) We were on Apteryx XRay Vision but they moved to XVWeb, which was too expensive. Review Source NW Nelson W. Owner Hospital & Health Care Used the software for: Less than 6 months ### "Awesome Dental Imaging Software. Highly recommended!" June 12, 2025 5.0 Great so far. No complaints. Very easy to manually transfer images over and assistants can easily follow the instructions. Makes such tedious task so much easier than it otherwise would have been. Pros The user interface is very user friendly. Very easy to organize/rotate/move around images and to adjust image brightness/contrast. Cons The fact that patients' DOBs and gender do not automatically transfer over and have to be manually corrected. Also, if I am using a template and want to take more images than the template allows, I have pause to either add slots to the template or re-take the ones I already did, instead of just continue taking them. Switched from [Curve Dental](https://www.capterra.com/p/98688/Curve-Dental-Hero/) Curve was difficult to use. Terrible user interface. Review Source MH Maddy H. Office Manager Medical Practice Used the software for: Less than 6 months ### "Love it! Easy to use and fast!" May 14, 2025 5.0 It was easy to integrate SOTA into our processes with our dental practice. We like a lot of the features and are excited for some of the AI features to come! Pros We love that we can have a patient's chart open on multiple screens at once, and we love how fast SOTA works with our dental software. Cons I have not found anything or heard any complaints about the software yet. It has been easy to use and our staff enjoys using it. Switched from [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) Our company needed a software better suited for our cloud based dental program. Review Source MH Mike H. CIO Hospital & Health Care Used the software for: Less than 6 months ### "Move to cloud? Yes!" December 22, 2024 4.0 Simple and quick. Providers and staff like it. Worked with existing sensors and clinical software. Pros Simplicity and ease of use for clinical staff. Ability to send links to X-rays eliminating the need to email or burn disks or use flash drives. Cons Not much. It did take a while to transfer X-rays to the cloud from our legacy system. Alternatives considered [DEXIS Imaging Suite](https://www.capterra.com/p/234960/DEXIS-Imaging-Suite/) Reason for choosing SOTA Cloud Cost was a big factor. SOTA cloud also had a quick implementation time. Switched from [Apteryx XVWeb](https://www.capterra.com/p/245954/Apteryx-XVWeb/) On prem software was no longer supported Review Source hZ hooman Z. partner Medical Practice Used the software for: Less than 6 months ### "SOTA cload is a no-brainer" April 16, 2025 5.0 outstanding service. outstanding integration. seamless integration and linking to our practice mgmt software. Pros System works as promissed, and the on-boarding was flawless. The system is easy to use. integrates well with all devices Cons Not much. I wish we didn't have to click 4 or 5 just to tell it what location we were in. seems unnecessary. one click should do Review Source KS Kelly S. Practice Manager Hospital & Health Care Used the software for: 1-2 years ### "Sota imaging " September 18, 2024 5.0 Pros Very user friendly . Images are crisp and clear . Cons Length of time to acquire a separation . Review Source MT Monica T. Office Administrator Hospital & Health Care Used the software for: Less than 6 months ### "Love the Tech" April 23, 2024 5.0 The transition from our server-based imaging software to SOTA was much easier than expected and the support team has been very responsive. Pros We appreciate that SOTA cloud integrates with our practice management software as well as is on the cloud. It makes accessibility to our patient's records seamless and convenient. Cons The only thing our doctor is frustrated with on SOTA is the measurement tool. However, when I asked support about this feature, they indicated they were already working on a fix for this! Reason for choosing SOTA Cloud Seemed like a superior product based on its features. Review Source VR Verified Reviewer Dentist Health, Wellness and Fitness Used the software for: 2+ years ### "Great Software but lacks stability" September 19, 2018 4.0 Great service. Beautiful software. Would easily be the best imaging software if the developers make it more stable. Pros Very easy to use Intuitive user interface with easy and fast navigation Cons Stability Concerns: we have had issues where the software randomly crashes. It’s not uncommon to get an error message where an error pop up appears saying device not detected. Also, the way the software arranges patient image folders makes it impossible to figure out which patient’s data is in the folder (e.g important if someone has a hardware failure and wants to identify the data that needs to be saved) Review Source Response from Sota Imaging September 21, 2018 Hello. We greatly appreciate your feedback on SOTA Image. We're always striving towards increased stability across the diverse computer system landscape. We would love to assist you in troubleshooting any issues you've been having. Please feel free to respond to us through email, support@sotaimaging.com, or you can call in, 714.532.6100. Our technical support team will be glad to help. RM Robert M. Dentist Health, Wellness and Fitness Used the software for: 1-2 years ### "Be on Cloud 9 with SOTA" February 19, 2024 5.0 Best in class experience compared to other imaging platforms Pros ease if integration and set up with excellent up front training of users Cons Somewhat slow migration of existing images Review Source xochitl L. Manager Used the software for: 2+ years ### "it took a little to integrate the software, however, once completed no further issues." May 1, 2018 4.0 great quality images and easy to use and manage. Pros once, installed easy to use and manage. The good quality and easy to arrange and label. My team is happy with the investment. Cons the initial set up took a while and a few calls to customer service. It was not integrating well at first. Took our computer specialist to eventually configure on his own after our calls to the customer service department failed. Blessed to have an amazing computer tech. Review Source Claudio S. Odontólogo Hospital & Health Care Used the software for: 2+ years ### "Perfect companion for my intraoral camera" September 18, 2019 5.0 It is easy to use and very user friendly Pros Intuitive and easy to use. It is very easy to exports images from Intraoral camera and xray sensor. Cons Somewhat difficult to instal drivers and sometimes I receive from errors when I update Windows Review Source cY chong Y. dentist Used the software for: 2+ years ### "I really like it. Does it's job well." May 24, 2018 4.0 Pros The software integrates well with my existing practice software. It is very simple to learn and use daily with most patients. All of my staff were able to quickly learn the functions available and use on a daily basis. The image quality and comparable, if not better, than other major brands I have previously used for the past twelve years of dental career. I find that the initial investment was well worth it and hope to get many additional years of quality use and function out of this software. Cons What do I least like about this software? Well, considering all the other competition on the market, the cost is fairly high comparable to major other name brands on the market. Not that the software is not worth the investment, I really like and appreciate the software. However, like most other products on the market, the cost can always be a factor . Review Source SS Sohrab S. Owner Hospital & Health Care Used the software for: 2+ years ### "Good, not great, software" February 7, 2020 4.0 When I was using SOTA sensors and cameras, it was a great software, except it’s lack of true integration into Dentrix. But overall very good software that rivals Dexis and others. Pros Pretty easy to use, their sensors are pretty good. Their cameras are great. Cons Implementation into Dentrix wasn’t seamless. But if you don’t care for integration this isn’t an issue in terms of actual software quality. Reason for choosing SOTA Cloud Initial cost was a major factor in my decision to choose SOTA. Review Source VR Verified Reviewer Office Manager Used the software for: 2+ years ### "Excellent customer service and tech support. We're very happy with the program as well. " May 25, 2018 5.0 Pros Ease of viewing and organizing images. Exporting images to share or for insurance processing is very simple Cons For my purposes, there aren't any cons to report. The software is very user-friendly and I'm able to navigate the program easily. Review Source VR Verified Reviewer President Used the software for: 2+ years ### "Been working with them for years; Extremely satisifed" April 26, 2018 5.0 Pros Ease of use, fast, predictable, has many features that are well needed by dentists who use digital radiology. Cons That it is not free but what can I expect from a great software like this; I understnad I have to pay for it! Review Source DC Diane C. Practice Manager Medical Practice Used the software for: Less than 6 months ### "Still working to obtain quality imaging" October 17, 2023 3.0 So far SOTA is overall easy to use and will be a great product if we can obtain quality imaging. Pros Wonderful support, just wish they would come on site for support since there seems to be a barrier while remoting in. Cons When uploading images from other practices show date of imaging at a glance. You can change the date but isn't visible unless you select "modify exam" and "set date." Review Source GK Georgia K. office manager Hospital & Health Care Used the software for: 2+ years ### "The Sota Image Software has been a pleasure to use for over three years. " May 24, 2018 5.0 Good patient education opportunities. Ease of daily use with nearly non existent repairs. Fits into our office dynamic effortlessly. Pros New employees can learn how to use it quickly. It is easy to edit and send images. There is a good amount of format options. The images are clear for patient education. Cons Would like the date header to have the option to change it to the date taken. If we receive xrays from a different location the date that shows is the date of import. In order to see the date taken the mouse needs to hover over the image. Review Source VR Verified Reviewer Territory Representative Used the software for: 2+ years ### "I've sold several of the cameras" April 24, 2018 4.0 Pros It works well within Eaglesoft or Dentrix. Had no issues with support, they were always helpful and quick to resolve any issues. Very competitively priced. Cons I think most of the issues were more hardware related, fogging, etc. Usually had a bit to do with the learning curve of the user as well. Review Source TA Tammy A. Manager Used the software for: 1-2 years ### "Good" April 18, 2018 4.0 Ease of taking x-rays and being able to lower the dose of radiation Pros It is our first digital software so I am unable to compare to any other product. It was quite easy to learn. Cons It is easy to use however I would like it better if I was able to print 2 selected x-rays from an exam and print BOTH on one sheet of paper. Also when we set FMX to be taken in a specific order it does not hold that and changes back to initial set up. Review Source Response from Sota Imaging April 20, 2018 Hello Tammy, You should be able to set the order of acquisition for an exam within the edit layout mode. If you would like, we can assist with modifying or creating an exam template to meet your needs. Please call our support line at (888)266-7682. aV angelina V. Office Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Effortless" May 2, 2018 5.0 Easy to use and install with most practice management software or alone. Pros I found that its easy to use for all staff, new and old. There isn't too much trouble shooting you have to do if something comes up. Its straight forward to understand and navigate. Also the Support team is amazing. They are always very courteous and professional. Cons Using this cliosoft cray system with a intraoral camera has been tricky. It doesn't always work but its not complicated. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.