--- title: "Mindtickle Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mindtickle Software - reviews, pricing plans, popular comparisons to other Call Recording products and more." source_url: "https://www.capterra.com/p/129616/MindTickle/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Mindtickle Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mindtickle ## What is Mindtickle? Mindtickle’s Call AI solution helps world-class companies be ready to grow revenue by recording, transcribing, and analyzing sales calls for customer insights and coaching. With conversational insights tightly integrated into sales training and content programs, Call AI helps revenue teams achieve a continuous state of excellence and be ready for every selling situation. ## What is Mindtickle used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Sales Coaching](https://www.capterra.com/sales-coaching-software/)[Sales Content Management](https://www.capterra.com/sales-content-management-software/) Top alternative Featured Overall rating Based on 127 user reviews Reviews sentiment Positive 98% Neutral 2% Negative 0% Starting price $15 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mindtickle?[Manage this product listing](https://www.g2.com/products/mindtickle/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mindtickle 4.8 (125) VS. [4.4 (69)](https://www.capterra.com/p/152887/Showpad/reviews/) Starting Price $15 Per Feature Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (125) Ease Of Use 4.3 (186) Value For Money 4.8 (73) Value For Money 4.2 (121) Customer Service 4.8 (85) Customer Service 4.4 (149) ## Mindtickle alternatives [4.5 (562)](https://www.capterra.com/p/157977/Salesloft/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Showell](https://www.capterra.com/p/191759/Showell/) [4.6 (186)](https://www.capterra.com/p/191759/Showell/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191759/Showell/) [Highspot by Seismic](https://www.capterra.com/p/148612/Highspot/) [4.6 (75)](https://www.capterra.com/p/148612/Highspot/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/148612/Highspot/) Highest Rated [RELAYTO AI](https://www.capterra.com/p/217021/Relayto/) [4.8 (203)](https://www.capterra.com/p/217021/Relayto/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/217021/Relayto/) [View all alternatives](https://www.capterra.com/p/129616/MindTickle/alternatives/) ## FAQs about Mindtickle Overview ### What problems does Mindtickle solve? Mindtickle solves the challenge of keeping distributed employees, sales teams, and dealer networks current on frequent product and company changes. It centralizes learning content, onboarding courses, certifications, and assessments, while helping managers identify associates who need additional coaching through training scores and reports. Answer based on 21 reviews Overview ### Which roles and teams benefit most from Mindtickle? Mindtickle is most used by revenue-facing sales teams, including account executives, account managers, SDRs, BDRs, and sales executives, for onboarding, product training, and practicing customer conversations. Sales managers and sales engineering leaders use it to coach teams, assess readiness, and reinforce messaging, while customer success managers maintain product knowledge for client support and renewals. Answer based on 125 reviews Overview ### What company size and industries is Mindtickle built for? Mindtickle is designed for enterprise and mid-market companies with large sales or customer-facing teams, led by enterprise users at 74%. Its reviewers are concentrated in Information Technology and Services (24%), Computer Software (18%), and Internet (9%), while small businesses account for 15% and midsize businesses 11%. Answer based on 125 reviews Features and Usability ### What are the key features of Mindtickle? Mindtickle includes core sales readiness and learning management features: built-in course authoring, learning paths, video training, assessments, and progress tracking. Differentiating capabilities include AI roleplay scoring and automated coaching feedback. Reviewers frequently discuss its course delivery, intuitive navigation, and progress visibility for onboarding, certification, and ongoing sales training. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does Mindtickle integrate with? Mindtickle integrates with 10 third-party tools and platforms, including Google Workspace, Okta, Zoom Rooms, Workday Learning, ChatGPT, Fireflies, Boomerang for Gmail, Agentforce, Mura, and Video Bg Remover. These integrations span productivity, identity, learning, video, and AI-related workflows. Answer based on 8 reviews Getting Started and Support ### How easy is it to onboard and train a team on Mindtickle? Mindtickle offers in-person training, live online sessions, webinars, documentation, and videos for team rollout. Reviewers report that learners, including new hires and nontechnical staff, generally navigate assigned modules and assessments quickly. Administrators can create content easily, though group setup, cohort management, and complex program configuration may require more time and manual oversight. Answer based on 54 reviews Getting Started and Support ### What customer support options does Mindtickle offer? Mindtickle provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Users describe customer service as helpful, and one reviewer noted a positive experience with the assigned representative while moving training into the platform and using assessments, coaching, and AI features. Answer based on 1 reviews Features and Usability ### How does Mindtickle help employees stay updated on company changes? Mindtickle keeps employees informed through assigned courses, shared learning materials, notifications, and progress tracking for changing product or company information. Sales teams and remote employees value quick access to updates and certification content, while some users find new or expiring items unclear, encounter broken shared links, or need exact course names to search successfully. Answer based on 21 reviews Features and Usability ### How well does Mindtickle support video training? Mindtickle supports video-based onboarding and ongoing training with quizzes, deadlines, progress indicators, and playback controls. Sales and remote teams find short videos useful for learning product information, but some users report video lag or crashes, mobile playback issues, strict completion rules, and limited ability to skip content already completed elsewhere. Answer based on 20 reviews ## Features AI summary Based on 7,102 Call Recording reviews Capterra data shows that buyers of learning management system software rank the following features as their top priorities: - **Course Management** (**48%** of reviewers rated this feature as critical) - **Learner Portal** (**47%**) - **Training Management** (**44%**) Mindtickle supports **Course Management** and **Training Management**, so teams can organize learning content and manage training programs in one system. However, it does not offer **Learner Portal**. Instead, it provides other highly rated capabilities, including **Course Tracking** (**43%**), **Progress Tracking** (**42%**), and **Tests/Assessments** (**40%**), helping businesses monitor learner completion, measure knowledge retention, and improve training outcomes over time. Training Management 4.9 (10) 90.00% of 10 reviewers that rated this feature as important or highly important Track employee/learner's progression through training programs Built-in Course Authoring 4.7 (48) 54.17% of 48 reviewers that rated this feature as important or highly important Tools that allow users to create and publish courses and course material/content Gamification 4.6 (38) 44.74% of 38 reviewers that rated this feature as important or highly important Games or game-like elements to track progress and reward accomplishments Learning Paths/Tracks 4.6 (14) 92.86% of 14 reviewers that rated this feature as important or highly important Designing course materials to be completed in a sequential order for personalized learning purposes Content Delivery 4.9 (10) 40.00% of 10 reviewers that rated this feature as important or highly important Distributing content through various platforms or channels Assessment Management 4.8 (8) 62.50% of 8 reviewers that rated this feature as important or highly important Creation, administration, and evaluation of assessments or tests Mindtickle 90 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Buyer Persona Simulation: Conversational AI simulating two-way sales interactions with AI-generated buyer personas - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Roleplay Scoring & Rubrics: Automated evaluation and scoring of roleplay submissions (rubrics, criteria, performance indicators) - AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audio File Management: Supports audio files - Automated AI Coaching Feedback: Automated AI-generated feedback and coaching insights (performance summaries, recommendations) - Automatic Transcription: Use AI to convert voice into text automatically - Built-in Course Authoring: Tools that allow users to create and publish courses and course material/content - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Tagging: Highlight specific time marks for annotation and review purposes - Call Tracking: Process to identify source of incoming calls, date, time, duration or caller type using a unique phone number - Call Transcription: Voice conversion to text - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Contact Management: Manage, organize, and store contact information - Content Delivery: Distributing content through various platforms or channels - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversation Intelligence: Recording, transcription, and analysis of sales calls for the purpose of training and generating insights - Conversational AI: Utilize NLP or speech recognition to understand conversational requests and provide accurate, context-aware responses - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Triggered Actions: Predefined actions automatically performed on the occurance of specific events - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Sales Teams/Organizations: Caters to sales teams - Gamification: Games or game-like elements to track progress and reward accomplishments - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Hyper-Realistic Voice Simulation: Natural, hyper-realistic dialogue with low latency - Interaction Tracking: Track interaction history by documenting conversations for contacts - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Scoring: Score a lead based on quality or likelihood to buy/convert based on predetermined criteria - Learning Management: Organize and track educational activities - Learning Paths/Tracks: Designing course materials to be completed in a sequential order for personalized learning purposes - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Mobile Access: Access software remotely via mobile devices - On-Demand Recording: Record the audio of phone conversations for quality assurance purposes - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recommendations: Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement - Recording: Record live video calls to play later - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Roleplay Scenario Builder: Create and customize roleplay scenarios with dynamic AI responses (no fixed scripts) - Sales Framework Customization: Trainable on specific sales frameworks (MEDDIC, Challenger, proprietary playbooks) - Sales Onboarding & Training: Process of training new hires by providing them with sales tools and knowledge needed to complete the job - Sales Readiness Certification: Assessments and certifications to verify sales rep readiness at scale - Sales Scenario Practice Library: Practice common sales scenarios (discovery calls, cold outreach, objection handling, negotiation, closing) - Scheduled Recording: Automatically record calls at predetermined times - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self-Directed Repeatable Practice: Repeatable self-directed practice without a human trainer - Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral - Task Management: Create, manage and track all task activities and progression - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integration: Addition of necessary external data, applications, tools, or features - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Training Management: Track employee/learner's progression through training programs - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Video Conferencing: Connect with meeting participants remotely over video - Video Support: Supports various video file formats - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.7 (125) 4.7 Based on 125 reviews ## Pricing Value for money 4.8 (73) Basic $15.00 Per Feature, Value for money 4.8 (73) 4.8 Based on 73 reviews ## Integrations [ Okta](https://www.capterra.com/p/119653/Okta/)[ Fireflies](https://www.capterra.com/p/197037/Fireflies/)[ Boomerang for Gmail](https://www.capterra.com/p/174835/Boomerang/)[ Zoom Rooms](https://www.capterra.com/p/235670/Zoom-Rooms/)[ Agentforce](https://www.capterra.com/p/10028966/Agentforce/)[ Mura](https://www.capterra.com/p/173816/Mura/)[ Workday Learning](https://www.capterra.com/p/10032017/Workday-Learning/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (85) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (85) 4.8 Based on 85 reviews ## User reviews Overall rating 4.8 Based on 127 reviews Filter by rating Counts reflect reviews available in this feed. 5(105) 4(19) 3(3) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful SAHIL N. Manager - Marketing ### "Powerful Sales Readiness and Continuous Learning Capabilities" 4.5 November 6, 2026 Core operational problems for go-to-market (GTM) and customer-facing teams Pros Core sales readiness and continuous learning capabilities Cons It points out that missing live features, awkward UI layouts, and a steep learning curve create navigation challenges Nina B. Learning Experience Manager Used the software for: 3-5 years ### "Mindtickle - A Bit Manual at Times but Great for Virtual Classrooms" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 November 18, 2025 Our team used Mindtickle for a couple of years to manage our live course catalogue. What gravitated us towards the platform was the ability to build out courses and blend in elements like coaching and different graders to review assignments. The structure allowed us to create programs with different stages and manage enrollments of different cohorts of students. Overall the platform works well for traditional virtual classrooms. I felt like our team did have to manage a bunch of aspects of the platform manually to make sure the functions fit the style of learning we were teaching. This ultimately made the details like building a new course cohort slow and we were consistently needing to check our work to make sure nothing was set up poorly. Pros I like how Mindtickle made it easy to bring in outside graders and coaches when we had students complete different roleplays during our programs. It was easy to teach outside facilitators and coaches and we were able to collect student feedback in a central location. Cons My biggest issue with Mindtickle was that our team had to continually find work arounds and new approaches to blend asynchronous and live learning courses. I am glad the functionality was there, I just wish the build for creating these hybrid type courses was more seamless. Student(Intern) Used the software for: I used a free trial 3.0 November 6, 2026 AI summary based on a full review The video library is a valuable resource for those starting out, helping users become familiar with the basics. On the downside, it lacks the depth and detail that more experienced users might require. Log in to unlock the full review, detailed ratings, and pros & cons Massimo D. Sr SDR Used the software for: 1-3 years ### "The Best Way for Great Learning and Training Thanks to this Amazing Tool!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2021 For sure, in my case, to be a novel in the industry it is a great source of learning, the benefits are great improvement in my role, more confidence in what I am doing thanks also to Mindtickle. The fact also that you earn points while you are attending, "force you" to complete the course in a very good engagement. Pros The structure and the easiness, very simple but efficient tool. I like also the engagement inside the training and learning tools, great also the idea to earn a certificate and to print it and save it for future reference. Great! You can record audio and video and submit only when you are sure is the right one, you can decide to remove the recorded ones or leave it there. Cons The only thing I would say is to put in default only the incomplete training, I think it's better to leave only the incomplete training and learning course and then have the possibility to change it as you prefer. Not sure but I think that would be good to have an automatic save of the work you have done and to know where you left last time to avoid to go back again and again. This are just things that in my opinion can help to improve my experience and also for other users. Varsha S. Customer Success Associate I Used the software for: 1-3 years ### "Deep Dive into Mindtickle" 5.0 August 16, 2021 Pros The content is really informative, the modules used have been designed in a very unique way. Adding to this, the portal is very user friendly. Cons There is nothing i dislike about the mindtickle software. AM Account manager Account manager Used the software for: 1-3 years ### "Mindtickle" 3.0 November 21, 2019 Pros It tries to put all of you learning tasks in one place. Cons The tasks and assignments can be hard to find Yama D. BDR Used the software for: Less than 1 year ### "Advance your knowledge with Mindtickle" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 27, 2020 Great software. integrates into Okta making it easier to find and open. Pros Having a location to compile all learning paths in 1 place. Having access to what information needs to be completed in order to be ramped for a role. Also weekly learning updates that can be sent out company wide for all to be completed. Cons I wish there was a faster speed method for videos. Sometimes you need to watch a certain amount of a video before progressing. Sometimes you dont want to watch the videos and want to be completed as the video is not completely necessary to be viewed, but must be in order to proceed to next lesson. Zehr A. Relationship Manager Used the software for: 3-5 years ### "Objective and intuitive platform easy to learn" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 16, 2020 Pros with notifications sent to us so we don't miss the deadline of our organization, the platform doesn't crash and there is a way to speed up the videos. Cons We have to go back to the whole course to do the assessment again, I would like to redo the assessment without having to go back to the course. David R. Store Assistant Manager Used the software for: Less than 1 year ### "Convenient and useful software for employee learning! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 13, 2021 Easy, super convenient Pros Interactive system of being able to go through courses and the use competitiveness Cons Not as easy to switch between modules that have sometimes been previously completed. I want to go to the modules that have not been completed, also maybe the ability to review and reattempt failed courses. Reynaldo S. Sales Development Used the software for: 3-5 years ### "friendly and intuitive platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 30, 2021 It is good, I work very well on it. Visually it is very friendly and easy to explore. Pros All the information and training we need to do is in the same platform. It is easy to give continuity on the training Cons The sidebar don´t help me to understand clearly the newest and close to expire. [View all Reviews](https://www.capterra.com/p/129616/MindTickle/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Showell vs Mindtickle](https://www.capterra.com/compare/129616-191759/MindTickle-vs-Showell) [Showpad vs Mindtickle](https://www.capterra.com/compare/129616-152887/MindTickle-vs-Showpad)