Primalogik 360

4.5 / 5 40 reviews

Who Uses This Software?

Small and medium-size cost-conscious companies that want to improve communication, teamwork and retain their best talent while keeping administration overhead to a minimum.


Average Ratings

40 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $74.00/month
    See pricing details
  • Pricing Details
    Pricing starts at $74/month (when billed yearly) for up to 10 users.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Primalogik Software Solutions
  • primalogik.com/360
  • Founded 2012
  • Canada

About Primalogik 360

An affordable and easy-to-use performance management solution. It brings together performance appraisals, goal tracking, 360-degree feedback and opinion surveys into one simple and integrated platform. Capture feedback from colleagues, managers and subordinates to get a broader view of every employee's skills, competencies and behaviors. Primalogik 360 simplifies and automates your 360 feedback survey process. Try it for free. Get started in seconds with minimal configuration required.


Primalogik 360 Features

  • Aggregate Reports
  • Comparative Reports
  • Customizable Questions
  • Group Summary Report
  • Individual Reports
  • Question Library
  • Rater Selection
  • Rater Tracking
  • Self Service Portal
  • Supports External Reviewers

Primalogik 360 Reviews Recently Reviewed!

It has been smooth and seemless.

Sep 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use. Simplicity. Organization of company hierarchies and simple lay out that everyone can understand.

Cons: Finding a point to start can be difficult however the pre-made sample templates gives a great way of an idea of where to begin.

Highly recommend

May 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Comments: Highly, highly recommend.

Pros: - Intuitive, easy to use, great value for $$ - saved so much time and energy - feedback from our staff was that they loved it - loved the different options for anonymity

Cons: Love the product inside and out. Some separate Self Assessment options would be great, but that would only be a bonus. Also, we had one person want to withdraw their comments and we haven't seen a way that this can happen?

Excellent customer service

Mar 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Many times businesses offer canned solutions through software without customer service to back up their use. If something doesn't seem to work right or if you don't know how to do something, you may be referred to some cryptic knowledgebase. Not so with Primalogik. Their customer service is excellent. I have found them to be available both by phone and live chat and extremely helpful. So far, we're very pleased with the software itself. It provides an excellent way to review staff and conduct 360's.

Vendor Response

by Primalogik Software Solutions on March 30, 2017

Thanks Steve for such nice words. Indeed, we know and live with software where after-sales support is not at the same level as we're expecting. I'm glad to see that you notice and appreciate our support and service in general. Glad we can continue to help.

Great performance review software made even better by fantastic customer service.

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our HR department was asked to look around for a performance review software that was easy to use and not too complicated. Primalogik was the best one we found by far. Not only is it simple to use, without any unnecessary complications, but the customer service is so personalised and efficient that any problems we have are resolved straight away. We found there were a few features that we wanted, so we asked the guys at Primalogik if they could add them for us and they did, straight away. You can't really get any better than that. I would definitely recommend this software.

Vendor Response

by Primalogik Software Solutions on February 16, 2017

Thanks Abbey for such nice words. Indeed it's been a pleasure working with you and the Degustabox team. I'm really happy you can make full use of the system and enjoy its ease of use so much. Have a great rest of the week.

Good, but need more ability to personalize it.

Dec 22, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: online capability

Cons: not easily changed

Overall: We had wished we could personalize it a bit more, add fields for different departments. Managers had difficulty addressing specific department issues.

Recommendations to other buyers: Price seems a bit high

Vendor Response

by Primalogik Software Solutions on January 05, 2017

I'm sorry you feel this way. I tried contacting you several times to see what the issue is, since we usually can add fields without any problems. It'd be good if we could connect so that we can help you get the most out of the solution. We can also provide training specific for managers when that's needed. Even though the application is very intuitive a more hands-on training approach is better for some groups. I remain available to discuss this further with you or anybody else within the HPC group.

Consultant's back pocket toolkit

Dec 21, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Whilst Primalogik is set up for primarily for organizations, as one who consults with organizations, I have found the 360 review capability to be an excellent addition to my toolkit. I work across large corporates and government departments and also a range of small to medium businesses, not for profits or start-ups. A lot of my work relates to individual and team development which often requires setting up a feedback process for team members. I have enjoyed the flexibility afforded me in Primalogik's 360 tool. In conjunction with my clients, I have been able to simply design a 360 review that suits client needs at an affordable unit cost. The report is simple and uncluttered and I have found the team at Primalogik to be responsive to any questions that emerge along the way. The software is constantly being reviewed and some of the newer features make for simpler use. When first using the product, it took some time to get used to its idiosyncrasies, however, I was provided with helpful personalized assistance along the way. The report could be enhanced by providing the user the opportunity to modify the report style, but having said this the value for money is not in question.

Vendor Response

by Primalogik Software Solutions on December 21, 2016

Thank you Dave for the nice review. Ease of use continues to be one of the main pillars of our philosophy. Even with the addition of the goal and objective tracking feature (coming next month) and with the popular Employee Journal module we see the simplicity in the design as being paramount. In organizations with hundreds of employees the tool must not get in the way but facilitate this important process. Thanks for your continued support and Happy Holidays.

Thumbs up on product

Dec 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Comments: I think your product is very easy to use and will hope to use them in the future. Our company had to downsize and so we can no longer afford, nor do we need the product:-(

Vendor Response

by Primalogik Software Solutions on December 13, 2016

Thanks Stacey for the review. I'm sorry to see you leave under these circumstances and please keep us in mind for any future endeavours. Good luck!

Good tool

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We are pleased with the program. We could not get our managers to properly perform employee evaluations on a regular basis. It is still a challenge, but it has improved significantly since purchasing this software. It is easy to use and provides a nice database of employee performance type questions. We recommend this program to everyone.

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you William for your nice review. It's not always easy to get managers to complete the performance management tasks required. We believe this is an integral part of being a good manager and as such we are committed to building tools that can help in these tasks. We want to automate everything that can be automated so that we can leave more time for managers to work directly with their employees, improving engagement and morale. Thanks again for your support.

Primalogik Rocks

Dec 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: All in one place

Cons: Nothing

Overall: Have been using Primalogik for a few years. Love the ease of use and tailoring capabilities. Customer support is great. Have had a few questions answered promptly. We will continue to use Primalogik.

Recommendations to other buyers: Nope

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you Kathy for your nice words. We truly appreciate your business and it's a pleasure to work with you as well.

IRIS Connect

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: A very intuitive easy to use platform, the support that is given is always spot on. Their Friendly and I get a response from them very quickly. Everyone likes using the platform and it has all the features that we need.

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you Nina for your kind words. In this age of technology and with the amount of information systems anybody usually deals with on a regular basis, we truly believe that providing top-notch technical support is one of our strongest assets. We know the system, we know the industry and as such we want to provide as much help as possible to all our clients for a successful implementation of Primalogik 360. Thanks again for your continued support.

Great, Simple Product!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use
Cost efficient

Cons: Not overly advanced, some features that are not offered

Overall: We are a 75 person company with a number of remote employees and employees in the US and in Europe. We chose Primalogik because it was an easy to use, cost-efficient way to track performance reviews, 360 reviews and general surveys that the company sends out to employees. The value for the money is excellent and the customer service is top notch. I never wait for a response for more than an hour and they are always happy to work with me to find a way to make the system work for us even when we have random requests!

Recommendations to other buyers: It's easy to use and simple. No frills, but it gets the job done well and is easy for all team members to navigate and use!

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you Brittany for your review. We appreciate our customers' business and though the tool is extremely easy to use we understand the need for technical support and customer service. I'm glad you're happy with our service. In terms of features and functionality we're about to launch a brand new module to handle goals and objectives tracking that will follow on the steps of our 'keep it simple' and effective ideology. We also recently added the extremely popular Employee Journal feature. I invite you and your team to use it for your day-to-day use. It's a great new feature that helps in capturing real-time feedback as well as notes and reminders throughout the course of the year. Again thanks for your kind words and continued support.

Primalogik

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: The software team is always willing to help. Some functions are a little basic but overall it is a functional system that staff is happy to use. Happy staff = Happy Managers!

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you Emily for your review. We're always eager to hear your feedback as to how we can improve the functionality. Please don't hesitate to contact us with your ideas and experience in using the system. We try to keep the system as easy as possible to use and at the same time add valuable and measurable features, like the Employee Journal (feel free to give it a try) and the recent People Directory module. We are also about to launch a new module to make it simple for managers and employees to keep track of goals and objectives. I'm sure you'll see the benefits of this new module soon. Thanks again for your continued support.

Very simple but very logic and great tool with great functions!

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use

Cons: Nothing I can think of

Overall: It was exactly what we were searching for in order to collect self-reviews of colleagues as well as 360-degree feedback. Quite intuitive, easy to use, logical functions etc. It served exactly what we needed and did not overwhelm us with too many unnecessary features like some comparable tools we searched for.

Recommendations to other buyers: No :)

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thanks Laura for the nice review. It's not easy to keep the tool simple and still effective and efficient as we add more functionality. Our team works very hard in the design aspect of the platform to make sure we keep the ease of use while providing more valuable and effective tools in this challenging area of performance management. Thanks for your continued support.

Outstanding Service & Easy to use

Oct 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Over the past years I have implemented many new HR systems and the Primalogik system has by far been the easiest to set up and roll out. The customer service is excellent! I highly recommend this product. Overall very easy to use

Vendor Response

by Primalogik Software Solutions on October 26, 2016

Thank you Sarah for the nice review. I'm glad you found the experience to setup and configure and launch effective and efficient. Let us know how we can continue to help!

Excellent customer services & tools

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Easy to use, customize and navigate.

Cons: When import users from spreadsheet, it would be nice to have the date format instruction written clearly i.e. yyyy-mm-dd or mm/dd/yyyy.

Overall: Anibal is excellent, positive, quick and efficient in handling this Performance Review project for Vector Aerospace! The design of the system is genius. It's one of the most user friendly tools I've ever experienced.

Vendor Response

by Primalogik Software Solutions on October 21, 2016

Thanks Nok for such nice words. User friendly tools are rare these days, and we continue to strive to provide the most user friendly experience while keeping up the effectiveness of the tool. With respect to the date format, we just made a change to the sample spreadsheet provided to clearly indicate the date format. Thanks for letting us know.

User Friendly with Excellent Customer Service Support

Oct 03, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I had a very hard time (about 2 years off and on) finding a software that would give me everything I need for tracking and managing employees in the restaurant and bakery industry. Somewhere along my off and on again search I came across Software Advice who provided 3 different companies and ended up getting Primalogik. I've been using them for about one month give or take for several businesses and so far it works great!

Pros: 1. Mulit-manager input for all employees - I don't have to assign a cashier to one manager. Being in the restaurant industry managers work with almost all cashiers and therefore need to be able to add notes to everyone and not just the cashier they are assigned to. 2. The price is reasonable compared to all the other companies out there. 3. Its simple and direct, gets right to the point and is super user friendly. 4. It summarizes all mgmt evaluations into one final evaluation for the employee. 5. I can use it on my cell, laptop, computer - great for on site staff as most of them use it on their cell phones. 6. Have the options to turn everything into spanish. 7. Customer support is great! They really work with you to give you what you need and if they don't have it they find a way to try and implement it. 8. Free trial to test it out.

Cons: 1. I had to put all my upper mgmt team with the HR privilege in order for them to have access to all staff and be able to write in each file which works great but having all upper mgmt with HR privilege allows upper mgmt to go into other mangers files which can cause major problems. Currently we are looking for solutions and are leaning towards opening up another account just for upper mgmt without the HR privilege. 2. Journal entries don't have set categories where employees can simple click on a category such as Late, No call no show, bad conduct, etc. However, they are already working on that which goes back to one of my PROS - this company really listens to you input/needs and try to find a solution.

Recommendations to other buyers: Do the free trial and get all your questions out of the way to see if it works for your companies structure. The trial was a great way to be able to see how it works on all levels.

Vendor Response

by Primalogik Software Solutions on December 06, 2016

Thank you Johanna for your kind review. We really spend quite a bit of energy in the design of the application so that it's useful, user friendly and extremely effective and powerful. Your direct feedback, in particular with the Employee Journal module, has been invaluable and we truly appreciate your ongoing support with your restaurants. With respect to the HR issue that you mentioned, we're actually doing an upgrade soon (hopefully this next weekend) that will allow you to use the system without having to create another organization! The fix will allow managers to have multiple people with the HR privilege while maintaining the access restrictions to the other HR personnel files. And, as you know, the functionality to add tagging (and categories) to the Employee Journals is something that's high on our list of priorities and should be addressed in a future version of the platform. Thanks again for your continued support. -Anibal

Great product and customer service

Sep 29, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very easy to use

Cons: Only having 3 workflow steps

Overall: This system is very user-friendly both for the administrator and the end -user. There are a few things on our "wish list" of features we would like added, for example, the workflow currently has only 3 steps. We would like to add additional steps. But overall it's a great system and customer service is very quick to respond to questions.

Vendor Response

by Primalogik Software Solutions on October 06, 2016

Thank you Wendy for your kind review. Keeping the system simple and effective is at the core of what we do, that's why we have this simple 3-step process for appraisals. At the same time, we also focus on the needs of our clients and your request to expand that workflow is duly noted. Thanks again for your continued support.

Great tool

Sep 27, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: We have a limited use case and user base but that hasn't stopped Primalogik's team from being super helpful and responsive, even implementing a feature we required. I would recommend this tool for anybody looking to do 360 reviews in a hassle-free and efficient manner.

Vendor Response

by Primalogik Software Solutions on September 28, 2016

Thank you Leon for such nice words. We listen to our clients and we strive to implement as many of the requests as we get. I am glad you find the tool useful and efficient.

Really strong easy to use software with great support

Sep 23, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's simplicity.

Cons: To achieve this level of ease of use there are tradeoffs. There are a few features I would like to see added and the good news is their team is very transparent with the road map while sticking to their goal of simplicity.

Overall: From my first email the support has been excellent. Very willing to demo the software and to brainstorm ways to meet our needs.

Vendor Response

by Primalogik Software Solutions on September 23, 2016

Thanks Cindy for the nice words. As you mention, simplicity is not easy to get and that's what we strive in all our designs. We want no HR personnel to have to babysit the process or have to read a manual to be able to use Primalogik 360 effectively.

Simple User Interface with Robust Back End Reporting

Sep 19, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The easy, simple, clean, and intuitive user interface.
The ability to customize the question library.
Simple reporting, with breakdowns showing how many responses fell into which answer.

Cons: I thought the standard question library was a little sparse. I think there is room for more 'boilerplate' stuff here that gets a baseline on those being assessed.

Overall: I am an HR manager supporting 3500 employees. We do not do 360 reviews regularly, but was looking for a solution for an individual and stumbled across the Primalogik product online. I was impressed by the simplicity of the layout, how intuitive the dashboard was, and when the process was over, how the reporting facilitated a constructive conversation between myself, the subject of the feedback, and their direct supervisor. Customer support was excellent, and I thought the pricing was very reasonable. All in, I'm a fan and will use the Primalogik platform again. I would also recommend to colleagues without hesitation.

Recommendations to other buyers: I found the 30 day trial to be perfect for us, and allowed me to run a fully functional assessment for one of my people and try the tool top to bottom. Anyone curious should do the same, but I liked it.

Vendor Response

by Primalogik Software Solutions on September 19, 2016

Thank you very much John for your kind words. One of our mantras is to keep it simple and useful. Thanks for the feedback on the gallery - we'll definitely work on that aspect some more.

Tom's Review

Sep 08, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Anonymous feedback

Cons: Hard to customize

Overall: Customer Service has been top notch. Anibal and the team are very responsive and always willing to help with whatever we need.

Vendor Response

by Primalogik Software Solutions on September 22, 2016

Thanks Tom for the review. We'll continue to work on making it even easier to customize the software. We know we want to make things simple, in particular for end users. Thanks for your continued support.

Satisfied Customer

Aug 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good customer support, great value for money.

Cons: No cons really. I had questions but they were answered in a short time and there are a lot of questions that have answers you can look up easily.

Overall: We have had a good experience using this software for 360 feedback reviews. We are also happy that we will be able to use this for our annual performance reviews but they will now be online. We shopped around quite a bit before I settled on Primalogik and we are happy that we did.

Vendor Response

by Primalogik Software Solutions on August 26, 2016

Thank you Olivera for such a nice review. We continue to work hard to make Primalogik 360 a great and simple tool to use. Thanks again for your continued support.

Primalogik feedback 26 Aug 2016

Aug 26, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The possibility to design the tailor-made questionnaires, also to create surveys.
The newly created function for managers to make notes related to the employees being evaluated during the period. This is very helpful.

Cons: We miss an extracting function where we can summerize the individual results in one spreadsheet.
The filtered appraisal results had been collected by hand in a spreadsheet to compare the employees in one department, to see on one view how the peers had evaluated them, to figure out the difference between the manager and peer evaluation.

Overall: We have run a 360° appraisal the first time in the company and also the first time with Primalogik in H1-2016. We had set up the questionnaire by ourselves and are now reviewing where the questionnaire needs to be adjusted further. There were no problems to handle the SaaS tool neither from employee nor manager side.

Recommendations to other buyers: Pls see Pros.

Vendor Response

by Primalogik Software Solutions on November 06, 2016

Thanks Annette for your recent review. I'm glad that you're finding the Employee Journal feature so beneficial. We have received great feedback from many of our clients on how useful and simple it is to use. We have great ideas on how to keep improving that tool! With respect to your request for an extraction tool, I'll follow-up with you directly since we have a few options on how to do this already. Want to make sure we understand where the gap is (if there's one).

Simple, practical and efficient!

Jun 28, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This software has given us the ability to clarify, simplify and systematize our performance evaluation process, providing greater confidence and visibility to all participants.

Vendor Response

by Primalogik Software Solutions on June 28, 2016

Thank you Romina for providing this review. One of our key guidelines in the design of Primalogik 360 is simplicity. While keeping things simple we strive to provide an efficient and effective tool to performance management.

Great software

Jun 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: It has been a super helpful tool for our company. We have been able to move to a quicker performance review process thanks to this software.

There are a couple of things that we need to personalize according our needs but they are usually working on improvements.

In general very satisfied with Primalogik!

Vendor Response

by Primalogik Software Solutions on June 08, 2016

Thank you Krystel for your review. As you say, we continue to make improvements. The upgrade we did just last week added three significant improvements that many of our clients have recently requested. Glad we can help you with your performance management needs.

This has been a very useful easy tool to use for our 360 peer reviews.

Jun 03, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The set up was quite easy, and we received the support we needed. The reports themselves are well laid out. I do appreciate the auto reminder emails that get sent out. This has really streamlined our 360 review process.

Vendor Response

by Primalogik Software Solutions on June 03, 2016

Thanks Lia for such nice review. Streamlining the 360 degree feedback process was one of the main drivers that led us to develop this platform. Keeping it simple. Glad you're enjoying it.

Great performance management tool

May 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have just completed our second round of Primalogik 360 feedback reviews. The process is extremely helpful in providing information to help employees see where their coworkers really appreciate them, while at the same time offering the opportunity for valuable conversations about areas need improvement. By referring back to the previous round, employees get encouraged when they see improvements in their results.

The flexibility of the questionnaire build tool reduces the amount of time it takes to create meaningful surveys. There was also significant time savings with the process of handling performance reviews. What took a couple of weeks of almost dedicated time was accomplished in far few hours. The back and forth process also created a performance discussion between manager and employee rather than a monologue dominated by the manager. Having all of the information online and available to the individual managers makes it easy to utilize too.

Being allowed to try it out for free was also great. By the time we were though our trial period, we completed our process but the value we received was enough that we subscribed so that we can maintain continuity for the next year and beyond.

The support we received from Primalogik is extremely strong. We wanted a few custom ratings and they turned those around within an hour of requesting them. They also helped us to understand how to use the system in an optimal way.

Vendor Response

by Primalogik Software Solutions on May 27, 2016

Thank you so much Gordon for such nice words. We are truly humbled by your comments and are happy that we can solve real-life problems with a simplistic, yet effective approach. I'll pass your kudos to the rest of team. All the best.

Affordability and easy to use

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using the software for 2 years now and found it to not only be set up but extremely powerful when you have a service based business. With all the struggles that come with small business Primalogik allows me to incorporate a fantastic performance management system and it is extremely affordable as well. I have recommended it to many small businesses I know and will continue to do so!

Vendor Response

by Primalogik Software Solutions on May 27, 2016

Thank you so much Tammy for such nice comments. We truly believe in making affordable and usable software. Glad you're happy.

Check out Primalogik

May 12, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I chose Primalogik from over 70 other vendors who were also offering a web based 360 and annual review tool. Primalogik stood out immediately to me as it was an easy to use system, it had all the functionality I needed and when it didn't, Gabriel helped me customize many features to meet my business needs. The Primalogik tools are offered at a great price and I'm very happy with my decision to use this product.

Vendor Response

by Primalogik Software Solutions on May 12, 2016

Thank you very much Michelle for your kind review. We always strive to keep the application simple, yet powerful for our users.

Great Product

Dec 27, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking for a quick solution to use for employee reviews and by accident found Primalogik. It offered the flexibility I was seeking. My team and I were very impressed with how easy it was to use the product. The customer service we received is unmatched by any other product that I have implemented. The Primalogik team worked with us to make our experience terrific. We have over 200 employees across the country and from a user perspective, there was virtually no training necessary to roll this out. I would recommend this product and company to other HR Professionals looking for the flexibility that Primalogik offers.

simple and effective and I recommend it to any

Sep 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I was an early adopter and even then found the product robust and the customer support fast, simple and personal. I like simple and no extra bells and whistles. I found that Primalogik could let me keep it simple or I could fancy it up if my client wanted that. Nice

Cons: There's not much that I don't like.

Recommendations to other buyers: just try it, on yourself if you have to. And notice the functionality fit with what you are trying to do, not the bling that some supposedly similar products promise

Easy to implement and easy to use 360 feedback solution

Feb 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: After reviewing several potential 360 feedback tools and trying the free version of many of them, Primalogik 360 was the best fit for our company. This service is definitely worth the money we paid for it.

The product is extremely easy to set up and implement. The user experience is very intuitive so there was very little training we needed to do to roll out this tool. The automated email reminders and built in reporting features made it really easy to track who had responded and who had not. The last time we did this we tracked it all through excel spreadsheets and compiled everything manually. This was much easier.

There is a feature that compares a single individual to the aggregate results of all others who were rated using the same survey. It also indicates if that individual was an extremely high performer or low performer which is helpful from a comparison perspective.

Custom surveys are really easy to set up.

The variable privacy settings are a great feature. It helped us facilitate a truly anonymous review process which resulted in truly candid and useful feedback.

There are a few areas where I believe the product could be enhanced to facilitate and streamline the delivery of the 360 feedback results.

1. The output PDF consolidates the feedback really well but the default font size is quite small. An option to vary the size of the output text would be nice.

2. It would also be helpful if the admin users had the ability to edit/remove individual comments. We did not need this functionality too much but there were some instances where a reviewer left a comment that was not appropriate to share with the person being reviewed. There is no easy way to exclude this comment before producing the default PDF. A solution for this would also be great.

There was another issue that I came across which was that during the survey building process there was no way to add a descriptive text field that you might use for an introduction or header. I reached out to the service department of the company and they were very responsive and actually implemented a solution to this issue before I rolled out my surveys. I am not sure if the company will always be able to address issues this quickly but it was nice to see how quickly they responded to client inquiries and found solutions.

I reached out a few times during the first week while I was setting up the product and received very quick responses from the service department.

Comments

Oct 20, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great personalized customer service with a useful tool for 360 survey.

Primalogik 360--an excellent tool with superior customer service and support

Aug 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: When our organization was searching for a performance support tool that would allow us to measure pre- and post-program data for 260 managers, the capabilities, cost and user-friendliness of the Primalogik 360 tool were standouts. As I was the person who needed to manage the implementation and rollout of the tool, on top of my many others tasks, it was essential that the tool was easy to set-up and that the use of the product was intuitive for end-users. The Primalogik 360 platform has delivered on all of these points. But what really stands out, and sets Primalogik apart, is the dedication and support shown by the CEOs and Co-founders, Gabriel Dominguez Martin and David Lévesque. They have gone the extra mile in ensuring that the tool meets my business needs that I receive regular reports, and that custom modifications have gone into effect in a timely manner. They are responsive in addressing my many questions and concerns. I have especially appreciated the collaborative/brainstorming approach they have taken with me in regards to product enhancements. I highly recommend both Primalogik 360 as a reliable, effective tool, as well as the outstanding consultative service provided by the Primalogik 360 team. Please do not hesitate to contact me if you would like to discuss my recommendation further.

Appraisal Performance

Aug 19, 2014
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Proved to be a useful and simple tool that allowed us to smoothly implement the online version of our performance review process. Was a great aexperience to work with Primalogik platform.

Easily create employee evaluations

Jan 14, 2014
4/5
Overall

Comments: While employee feedback is an important part of employee performance management, it can easily be skipped by managers due to the difficult nature of compiling results and ensuring anonymity and confidentiality of results. Primalogik 360 seeks to make this process easier by creating forms pre-populated with the criteria many businesses use to evaluate employees.

Pros: Easy to use, notification reminders make it easy to remind supervisors

Cons: Pricey, especially for small organizations

Easy to use and learn yet very efficient.

Sep 18, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I used Primalogik360 to peer review two distinct groups of about 12 people in total. I ended up sending 54 peer reviews to be completed. The whole exercise would have taken me between 15 and 20 hours more had I just used what I did a few years ago, i.e., Excel spreadsheet with graphs and manual pivot tables. This tool allowed me to focus on the task at hand and my employees; getting the burden of the administration and distribution out of the process of capturing valuable peer reviews.

Beyond excellent customer service!

Sep 12, 2013
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Relatively young software that has had some hiccups. Their customer service team, David specifically, is very responsive and helpful.

Primalogik 360.... loved it!

Aug 30, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Primalogik 360 was a very useful tool for our organization! It was easy to use and I loved that I could create my own questions. The customer service was quick and efficient and they were very patient with all of my questions. I would highly recommend this company to anyone looking for a 360 on managers or CEO's.

Jun 07, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money