--- title: "Synchroteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Synchroteam the right Maintenance Management solution for you? Explore 96 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/129634/Synchroteam/reviews/" page_type: "reviews" language: "en" --- Synchroteam 4.4 (96) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Synchroteam Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews AS Antonio S Operations ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “The scheduling and dispatching tools make daily operations much more efficient, and the mobile app keeps technicians well-connected in real time.“ March 31, 2026 Shyam Kishor P CEOPrinting, 2 - 10 employeesUsed the software for: 1-2 years. “We also occasionally experience minor bugs and issues with real-time location syncing when technicians are working in low signal areas.“ July 1, 2026 Shyam Kishor P CEOPrinting, 2 - 10 employeesUsed the software for: 1-2 years. “The built-in time tracking makes it incredibly easy for our technicians to log their working hours accurately directly from the job site.“ July 1, 2026 Shyam Kishor P CEOPrinting, 2 - 10 employeesUsed the software for: 1-2 years. “The user interface looks a bit cluttered and takes some getting used to during initial onboarding.“ July 1, 2026 AS Antonio S Operations ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “made the experience even better, he was very responsive, helpful, and made sure everything was clear from the beginning. While there are some limitations with more advanced features, it does a great job covering the core needs of most service businesses.“ March 31, 2026 VG Victor G Project Manager Security and Investigations, 51 - 200 employeesUsed the software for: 6-12 months. “The inability for my tech to pause a job and restart it without creating an extra ticket when you look back on job reports.“ May 23, 2023 AS Antonio S Operations ManagerEnvironmental Services, 2 - 10 employeesUsed the software for: More than 2 years. “Overall, it helps save time, reduce manual work, and keep everything more organized.“ March 31, 2026 Mv Mark v DirectorMechanical or Industrial Engineering, 11 - 50 employeesUsed the software for: More than 2 years. “there is no dutch helpdesk.“ May 15, 2024 ## Showing most helpful reviews Showing 1-25 of 96 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Carlos Orlando R. TSU Computer Hardware Used the software for: I used a free trial ### "Seeking Perfection in Field Service Management" July 7, 2023 4.0 Its strengths are definitely its wide range of tools and the ability to manage many parts of the business from a single platform. I have found great value in its integration with other platforms, and the ability to access the app across multiple devices has proven to be a great help in critical situations. Pros I really appreciate that this platform is quite comprehensive in terms of functionality. It offers a variety of tools, from tracking and scheduling to billing and customer relationship management (CRM), all on a single platform. Also, the fact that it is a cloud-based service with mobile apps available for both iOS and Android is definitely a plus. Cons There are certain aspects that I think could be improved. I find its user interface somewhat complicated and unintuitive. It takes some learning time to get used to and be able to take full advantage of all its features. Also, while having a large number of features is considerably helpful, I sometimes find it overwhelming and that can make it more difficult to focus on specific tasks. Review Source Response from Synchroteam July 15, 2023 Thank you, Carlos for taking the time to review Synchroteam's field service management solution. We are pleased to hear that you find value in managing many parts of your business from our single platform. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. AM Alejandro M. Chief Security and Investigations Used the software for: I used a free trial ### "Great app for tasks and personel management" November 26, 2025 5.0 Pros Is a very good app for task tracking, it always runs smooth and has a solid building you can trust in Cons The user interface would be better with dark mode (or at least i dont know how to activate it if it already exists) Review Source Ryan P. Owner Used the software for: Less than 6 months ### "Not great, not terrible" December 27, 2017 3.0 Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward. Pros The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience. Cons Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions. Review Source Response from Synchroteam May 1, 2018 Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/ Ina M. freelancer Information Technology and Services Used the software for: Less than 6 months ### "great program for keeping track of work schedule and time!" December 27, 2022 5.0 It allows you to keep track of your projects and tasks so that you can focus on the important things. The interface is intuitive, making it easy to use for newbies or people who have been using it for years! It does everything! Pros I've been using Synchroteam for about two months and it's been a game changer!I would totally recommend it to anyone in industry that needs schedule coordination, time tracking, mapping services, contract management, job reporting and more! Cons sometimes it seems to be a bit difficult to understand some of the features... Review Source Response from Synchroteam January 10, 2023 Ina, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is so pleased to hear that we have helped you with scheduling, time tracking and more! We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Alejandro T. IT Operations Manager Used the software for: 6-12 months ### "I has improve our daily operations in comparison to the manual old fashion way we used to have." February 8, 2018 4.0 We used to make maintenance reports by sending emails to a unique account, but it was so unpractical to followup, so moving to Synchroteam was a big improvement, but there are still a few things that could be better. Pros This software really help us to centralize all the maintenance reports in one single place and makes the management and technicians jobs easier. Cons I don't like the fact that we have issues with the android app in some phones, we also had several issues that lasted a couple of days, so the support was not that fast, also you cannot have users with multiple roles, only technicians can use the mobile app, the kpis reporting is very limited, and it doesn't have a real time gps tracking of the techs driving routes. Review Source Response from Synchroteam March 29, 2018 Thanks for your review, Alejandro. We are glad to hear that Vidbox Inc. found Synchroteam has improved your business efficiency. William D. Used the software for: 6-12 months ### "No Support" July 27, 2016 1.0 I own a commercial service company in Houston Tx, Like all systems, they have good and bad points because of the fit all type of software. The bad part you have to try the software to see how it works so you tie up hundred of hours inputting your data. Then reality hits when you call support OMG this company support is in Paris France, So it's message them only and wait ! If you call the US support Luis the sales rep answers and his knowledge is limited at best and he only works 8-5 M-F so if you have a problem after hours or weekends your on your own ! Pros OK fit all field service software at a fair price Cons NO SUPPORT ! Take it or leave it attitude - They don't care about improving the software - It's just about the collection of the subscription. in fact, I had a Credit Card fail due to a fraud charge on the card and I get an email my account has been terminated. and they turned it off Review Source Response from Synchroteam August 11, 2016 Dear Mr. Davis, I'm Francois Pichon. co-founder of Synchroteam. I'm very sorry to hear about your recent negative experience with Synchroteam. I don't think our sales representative correctly explained the support options to you. This was a mistake on our part and I'm sincerely sorry. The support for the US is carried out from our office in Miami, Florida. We offer phone support from 9am to 6pm EST (855) 809-6200 and 24x7 support by email support@synchroteam.com or via our ticketing service available at http://support.synchroteam.com. Outside these hours, support is performed by teams around the world in order to meet the needs of different time zones, and one of those other teams is indeed in Paris, France. My apologies that this situation caused you difficulties. We are pleased that you decided to be a customer. Kind regards, Francois. Danson M. Social Worker Used the software for: 1-2 years ### "Enables dispatch management in an easier mode " May 30, 2018 4.0 The workflow is smooth and manageable Pros There is a free trial mode for the software before making the final decision to buy the product There is online support available to the new users Cons In areas where there is slow connection tracking down the various employees can be challenging in that situation Review Source Response from Synchroteam June 6, 2018 Thank you Danson for reviewing Synchroteam¿s Field Service Management software. We are pleased to hear you find our workflows smooth and manageable, and that your organization is benefitting from our dispatch management functionality. We apologize for the inconvenience low-coverage areas cause when trying to track mobile employees, but make sure to read about our offline mobile application features that will allow them to view and edit job details, even when there is no service in the area (https://www.synchroteam.com/mobile.php). We also encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. Stephen G. Inventory Manager Machinery Used the software for: Less than 6 months ### "Straight forward and easy to utilize." December 4, 2018 4.0 Pros This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Or spread across your facility. Cons Lack of technical support. If you are in the field and you come across issues you need to have good help readily available. Review Source Response from Synchroteam December 19, 2018 Thank you Stephen for your review of Synchroteam¿s field service management solution. We are happy to know your team has found our solution easy to understand, and has helped improved efficiency. We apologize that our technical support team has not met your needs. Our support team is available around the clock to assist with any issues and help design the system to work for you, so please contact us if you are experiencing any technical issues so that we can better assist you and your technicians in the field. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry. Cristiano A. CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Excellent tool for managing teams" November 9, 2018 5.0 The Syncroteam improved our operation and help us to manage better our field team. Pros The features and the facility to customize for our operation. Cons The support in brazil and the tool doesn't have a BI tool. Review Source Response from Synchroteam November 25, 2018 Thank you Cristiano for your review. We are happy to know Synchroteam¿s field service management solution has been a successful tool for managing your field team. We are glad you are taking advantage of our customizable features, and that our software has improved your operations at Frigocenter. We appreciate your input on feature requests and look forward to constantly improving our product for our customers around the world. If you haven¿t already, check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. Luimer D. Coordinador de Redes Used the software for: Less than 6 months ### "Excellent work tool excellent performance and excellent competition in the market " April 30, 2018 4.0 Pros Easy to use and very flexible work planning tools with multiple platform options, A fair price for what it offers Cons We have no problem with this platform are only small things to improve and update as for example the search for serial numbers Review Source Response from Synchroteam May 1, 2018 Thank you for your review Luimer! We are happy to hear that Telefónica is benefitting from the work planning tools and platform options. We appreciate your feedback regarding the serial number search, and constantly strive to improve our functionality and UI for our customers. Stay tuned to our blog (https://www.synchroteam.com/blog/) as we continue to release updates, such as our new time tracking module (https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/). RP Rudi P. Service delivery manager Food Production Used the software for: 1-2 years ### "very good engineering software" May 14, 2024 5.0 I am not the most computer literate of people, but found that synchroteam is easy to use Pros responsive, ease of use, ability to set own parameters Cons I would like to see "coloured" flags as denoting stages of works ie xxxxx for job created, xxxx for job raised , xxxx for job in progress .. . the ability to upload videos Reason for choosing Synchroteam I inherited Synchroteam and have found it most useful Review Source Response from Synchroteam May 16, 2024 Thank you, Rudi for reviewing Synchroteam's field service management solution. We are pleased to hear that our software has been responsive, easy to use, and has the ability to customize parameters. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. VG Victor G. Project Manager Security and Investigations Used the software for: 6-12 months ### "Good but could be better " May 23, 2023 4.0 It's OK, fairly easy to use but certain features could be added in order to make it less confusing when looking back at jobs Pros I like the ability to customize reports so my technicians know exactly what is needed and can submit any extra information in a custom field Cons The inability for my tech to pause a job and restart it without creating an extra ticket when you look back on job reports. Also the inability for the administrator to reset a jobs status if the job does not go forward as planned. Once a job starts I cannot close it out or leave it unfinished it just stays paused Review Source Response from Synchroteam May 24, 2023 Thank you, Victor for reviewing Synchroteam's field service management solution. We are pleased to hear that your ability to customize reports has been able to fit your specific range of needs. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. SR Sydney R. President Food & Beverages Used the software for: Less than 6 months ### "Robust API and ease of use with underformed Mobile app" May 23, 2023 4.0 We have digitized our work order intake and scheduling. Pros Robust API allows us to integrate our accounting system and Scheduling features makes it easy to schedule technicians to Jobs. Cons Mobile app is not well formed. Distinction between technicians and managers creates artificial barriers that prevent employees from performing tasks. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Service Fusion did not have a robust API Review Source Response from Synchroteam May 24, 2023 Thank you, Sydney for reviewing Synchroteam's field service management solution. We are pleased to hear that our API allows you to easily schedule technicians to jobs. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. JP John P. Inspector Mechanical or Industrial Engineering Used the software for: 1-2 years ### "PCW Management " May 16, 2024 5.0 a great experience worth referrals to other organisations/users Pros The ease of usage and knowledge transfer to other team members Cons for a beginner, it poses challenges on usage without being trained Review Source Response from Synchroteam May 31, 2024 Thank you John for your excellent review of Synchroteam's field service management solution. We are so glad to hear that our software has made knowledge transfer easy within your team. Thank you for your feedback and be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Thank you, again! IM Ian M. Financial Controller Used the software for: 6-12 months ### "For a field-based service team Synchroteam fits our business extremely well, and is great to use" May 9, 2018 5.0 Pros \- Huge time-saving capability over paper-based job and direct input invoice processes - Improves accuracy - All internet-based and paper-free, no infrastructure required - Value for money - Easy to use and effective mobile app for field-based technicians - We can create simple, custom job report templates that fit our business - Job validation / customer invoicing via the desktop is simple and quick - We can automatically email PDF copies of jobs and invoices to our customer - Simple invoicing export CSV file for manipulation and import into accounts systems - Our customers can access secure online portal to view their validated jobs and invoices - Potential to calculate technicians' hours and pay through the new Timesheets module - Support team on hand to resolve any problems Cons It's a young product and so there are still a few things that could be refined, and we haven't really felt able to use the inventory module yet, but this doesn't detract from the great benefits gained from using Synchroteam Review Source Response from Synchroteam May 15, 2018 Thank you Ian for your positive review on Synchroteam¿s job management, mobile app, and support team. We are pleased to hear your customers are benefitting from paperless invoicing and our secure online portal. We are also glad to know you have been taking advantage of our new time tracking module and custom report templates for on the job efficiency. Feel free to reach out to our support team on how to make our inventory module work for your business, and make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. JK John K. Field Services Ops Manager Used the software for: 6-12 months ### " Overall Good. Nice to see aesthetic and time keeping updates." May 14, 2018 4.0 Pros 1) Reporting options are good. 2) Auto-Refresh is nice. 3) The fact that the mobile app is pretty solid is a win for my group. Cons My team services over 1300 conference rooms for one client as Customers in STeam. 1) Would like to have the option to bundle multiple Customers to one Site or Building. Currently a Customer can be assigned to multiple site, which does not help us. If I have to change/edit an address for multiple customers (conference rooms), it has to be done one by one. If multiple customers could be a part of a Building group, then edits, reporting, and more granular reports could be generated. 2) Would like a more robust inventory./asset management area in STeam, to be able to track status changes/dates, add/used/removed dates, etc. 3) Actual GPS map capture looks CRAZY! 4) Currency format creates unnecessary need for edits when exported to excel; have option to export without "USD" . Review Source Response from Synchroteam May 22, 2018 Thank you for your review John! We are pleased to hear that Synchroteam¿s reporting, time tracking feature, and mobile app has benefitted the AVI-SPL team. We appreciate your feedback regarding the customer building/ site relationship, as well as enhancing the inventory management, GPS, and currency functionalities. Feel free to reach out to our support team on how to make these current modules work best for your business, and make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. CM Carlos M. Business Service Enginner Facilities Services Used the software for: 6-12 months ### "Excelent Product" May 15, 2024 5.0 Pros All modules are important, but the most amazing is the possibility of being an equipment maintenance provider. Cons It seems to me that all the modules that the software manages are useful for the maintenance company or administrator. Review Source Response from Synchroteam June 30, 2024 Hello Carlos - thank you for taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you think we have an excellent product. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again! LP Liridona P. Project Manager Construction Used the software for: 1-2 years ### "Helps our work run smoother " August 19, 2021 5.0 Pros The calendar is robust and cleanly designed ,it makes scheduling easy . The time-tracking is precise and the estimates you can generate are as accurate as you can reasonably expect them to be . Cons The categories for a type of work can be a bit limited and it can hard to find a perfect fit for your specific case. Fortunately you can leave notes for extra clarity. Review Source Response from Synchroteam October 25, 2021 Thank you Liridona for your feedback on Synchroteam's Field Service Management software. We are happy to hear Synchroteam has been helpful in managing your field service company. We are thrilled to see you are taking advantage of our scheduling and time-tracking features. We encourage you to reach out to our support team regarding work categories, and any other feature requests or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. AA Alejandro A. Services Director Facilities Services Used the software for: 6-12 months ### "Synchroteam review" March 1, 2019 5.0 Very good Pros The ability to manage digital reports and quotations directly from the Cell phone. Cons not being able to include a check list besides the report template. Review Source Response from Synchroteam March 6, 2019 Thank you Alejandro for your feedback on Synchroteam¿s mobile workforce solution. We are pleased to hear your team and customers at Prochef soluciones s.a. de c.v. have benefitted from our mobile reporting and invoicing features. We will forward your request for include a checklist for your mobile team, and encourage you to reach out to our customer support team for any other features request or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. BT Benton T. CEO Management Consulting Used the software for: Less than 6 months ### "Used in start up company" June 24, 2020 4.0 It is getting the job done. Pros The platform works well out of the box. There is a small about of setup to do, but lots of support if you get stuck. Cons There are some common features I would expect to see that aren't there, but I've found work-arounds. Reason for choosing Synchroteam Horrible support from the two smaller platforms, and passed around several times and never got resolution to my problems. Sales force is too expensive and way too much for my small business for now. Review Source Response from Synchroteam June 25, 2020 Thank you Benton for your feedback on Synchroteam's Field Service Management software. We are happy to hear Synchroteam has been able to assist Star Fleet Management and Services during its initial phases of business! We are thrilled to see you are taking advantage of our support, and encourage you to reach out to them for any other features request or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. CR Chris R. Computer Technician Used the software for: 6-12 months ### "Great for small-medium businesses" March 8, 2018 5.0 Because time is money, drive up your returns by knowing how much time your team spends on jobs, travel, breaks. Pros Great for Automated Scheduling, Automatic Reminders, Calendar Management, Digital Signage, Document Management, Employee Databases, Employee Scheduling, Group Scheduling, Import / Export Data, Multi-Language, Reporting, Resource Management, and Task Management Cons Need Mac but 3rd Party Calendar Syncing, Accounting Integration, Client Website Integration, Email Integration, and Mobile Access are worth it. Review Source Response from Synchroteam March 20, 2018 Thanks for submitting a review, and for mentioning that Synchroteam is great for small-medium businesses. We built Synchroteam with computer repair business like Etron Solutions in mind! Have you seen the new support article we posted about time tracking (https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/) We think you'll like it! Also, we have an affiliate program, if you¿d like to refer your customers or partners. (https://www.synchroteam.com/affiliates.php) Thanks again for the great feedback! DEM Dana Elena M. Operations Manager Used the software for: ### "our team and our clients like the software. it is pretty easy to understand how to use it. " March 22, 2016 4.0 easy to use, i would recommend it. i like the fact that it constantly improving. there are few things I'm looking forward to be implemented: 1. service contract with SLA 2. reports on SLA met or not met 3. recurring scheduling which can already be assign to service technician 4. report on activities 5. reports per clients and type of clients 6. every time i revise a report all the previous data related to jobs is not showing in the report. these is my feedback. from my technicians, their only issue is the synchronizing which can take up to 30 min even with good coverage. thank you for listening! Review Source Response from Synchroteam May 22, 2018 Thank you Dana Elena for your feedback! We are pleased to hear the employees and clients of German Imaging Technologies Dubai find Synchroteam¿s software easy to use. We appreciate your requests for enhancements on reporting and synchronizing. Please check out our blog (https://www.synchroteam.com/blog/) to see the recent updates we have made to improve scheduling/ time tracking, our new mobile application features that help technicians while on the job, and other important releases. Our support (https://support.synchroteam.com/) is also available to answer any process related questions, issues you may be facing, or other suggestions for improvements! SH Simon H. IT Manager Used the software for: ### "Easy Implementation / Customisation " March 21, 2016 5.0 Pros : Easy to setup and customise Good scheduling APP on Andriod and iPhone. You literally could be up and running sending jobs to technicians within and hour Fast Customer Service Support Great help with custom form templates API works well with good documentation Very good value for money Cons: The Invoice/Quote could do with being customised by the end user with a template that they can define. Not really a con, but in the APP on the Calendar view upcoming jobs/status could be clearer Review Source Response from Synchroteam May 22, 2018 Thank you Simon for your review of Synchroteam¿s easy to use software. We are pleased to hear that the Armstrong Fluid Technology team has benefitted from our quick setup, customizable options, and helpful customer service. We are happy to know your technicians are taking advantage of the mobile scheduling, and appreciate your feedback on customizing the invoice/ quoting for specific end users. Make sure to check out our blog (https://www.synchroteam.com/blog/) to see the recent updates we have made to improve scheduling/ time tracking, our new mobile application features that help technicians while on the job, and other important releases and best practices. NP Nicholas P. Operations Manager Used the software for: ### "Excellent Field Engineer ERP System, with plenty of additional features" March 9, 2016 4.0 This system does the basics really well, as well as having a number of functions that you would not necessarily expect to find. There are so many customisable features, as well as the API link, meaning it could be use for anything and everything! It has very quickly become a key feature to our business that our customers love. Great support also available to help with any issues or queries. Excellent value for money. Review Source Response from Synchroteam May 22, 2018 Thank you Nicholas for your feedback on using Synchroteam as a solution for your Field Engineer service company. We are pleased to hear that our extensive customizable features and helpful support have provided tremendous value for your team. We are happy to know that even your customers are benefitting from Synchroteam, and encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. SS Stephen S. IT Construction Used the software for: Less than 6 months ### "Good Tracker" September 5, 2018 5.0 Pros Very good form customization and tracking ability Cons slightly hard to get everything just right Review Source Response from Synchroteam September 6, 2018 Thank you for reviewing Synchroteam Stephen- we are glad our field service management solution has been a satisfactory for the Erlanger Hardware team! We are happy to hear that you have found our form customization and tracking features helpful. We understand every business is unique, and encourage you to reach out to our support team (https://support.synchroteam.com/) to see how we can make Synchroteam fit your business model just right. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.