# Page 3 | Synchroteam Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Synchroteam the right Quoting solution for you? Explore 95 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129634/Synchroteam/reviews --- Synchroteam 4.4 (95) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Synchroteam ## Showing most helpful reviews Showing 51-75 of 95 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DL Daniel L. Service Manager Machinery Used the software for: 2+ years ### "Syncroteam for Field service" October 4, 2023 4.0 The overall experience is very good. The system is quite easy to configure and to use. Local partner in Sweden that introduced the system to our company. Pros It was very easy to set up and configure. Both for the service coordinator in the office and for the service technicians on the field. Cons The reports are directly created in pdf-format. Possibility to create a word-document is missing. Review Source Response from Synchroteam October 13, 2023 Daniel, thank you for reviewing Synchroteam's field service management solution. We are pleased to hear that set up was easy for your office team and technicians in the field. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Ryan P. Owner Used the software for: Less than 6 months ### "Not great, not terrible" December 27, 2017 3.0 Price was the winning factor to why I started using this product. The sales team did a good job of presenting the potential of the product but a poor job of explaining the shortcomings that would become discovered in my first month of using it. Overall I'm not terribly happy with the investment and I won't be using it long-term. Unsure what I will move to going forward. Pros The cost isn't terrible for what you can do. There are some interesting features that some might find really useful. It's quite customizable, so if the features are useful the level to which you can get with the tools such as reports can be quite the positive experience. Cons Pricing is in euro which makes the fluctuation of costs due to rising/falling dollar rates difficult to anticipate how much is withdrawn each month. I've run into some glitches/issues when setting up reports that don't function as intended. The workflow for setting up very dynamic reports is terrible. The UI feels clunky. Pages don't load live changes made to progression of jobs and there is a lot of work that could have been done better. I feel like I've paid for a platform that was developed in the 1980's and hasn't been updated since. Like it was the beta of someone's project that was never finished, but now is being marketed as a completed product. It feels old, poorly managed, poorly supported, and like there is a general lack of care around what the end product looks like, does, and how it functions. Review Source Response from Synchroteam May 1, 2018 Thank you for your review Ryan, we appreciate your honest feedback. We apologize for the issues you are facing with reporting and the UI, and would love to get more information on the glitches you are experiencing so that we can resolve them promptly. Please contact our support team (https://www.synchroteam.com/contact.php) so that we can assist in improving the dynamic reporting workflows for Victoria Moss & Gutter. Also check out our latest update, which includes a time tracking module that syncs tasks seamlessly between the mobile application and Synchroteam¿s platform. For more information on the update visit https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/ Carlos Orlando R. TSU Computer Hardware Used the software for: I used a free trial ### "Seeking Perfection in Field Service Management" July 7, 2023 4.0 Its strengths are definitely its wide range of tools and the ability to manage many parts of the business from a single platform. I have found great value in its integration with other platforms, and the ability to access the app across multiple devices has proven to be a great help in critical situations. Pros I really appreciate that this platform is quite comprehensive in terms of functionality. It offers a variety of tools, from tracking and scheduling to billing and customer relationship management (CRM), all on a single platform. Also, the fact that it is a cloud-based service with mobile apps available for both iOS and Android is definitely a plus. Cons There are certain aspects that I think could be improved. I find its user interface somewhat complicated and unintuitive. It takes some learning time to get used to and be able to take full advantage of all its features. Also, while having a large number of features is considerably helpful, I sometimes find it overwhelming and that can make it more difficult to focus on specific tasks. Review Source Response from Synchroteam July 15, 2023 Thank you, Carlos for taking the time to review Synchroteam's field service management solution. We are pleased to hear that you find value in managing many parts of your business from our single platform. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. RV Reinoudt V. Managing Partner Information Technology and Services Used the software for: 1-2 years ### "Very helpful" November 5, 2019 5.0 We helped Future Connections select, implement & migrate to ST from an outdated FMS. It was an easy switch, because FC's processes are well supported by ST. The planning is now more efficient and the efficiency of the field team has also increased significantly. The capability to monitor progress has improved, as has the ability to support last minute changes Pros It is simple, crisp & very functional. Well documented and easy to set up. Open and easy to integrate with partners and own applications. Cons The color schemes of the planboard could be easier on the eyes. Reason for choosing Synchroteam ORTEC has a very elaborate scheduling algorithm. But that was not really necessary. ST won based on price/performance. Review Source Response from Synchroteam November 7, 2019 Thank you Reinoudt for reviewing Synchroteam's field service management solution. We are pleased to hear The RMO company has found our FSM easy to set up, use, and integrate with partners and other applications. We are glad to know the Future Connections team has benefited from our solution as well, and that everything from planning to supporting last minute changes has become more efficient. Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. SR Sydney R. President Food & Beverages Used the software for: Less than 6 months ### "Robust API and ease of use with underformed Mobile app" May 23, 2023 4.0 We have digitized our work order intake and scheduling. Pros Robust API allows us to integrate our accounting system and Scheduling features makes it easy to schedule technicians to Jobs. Cons Mobile app is not well formed. Distinction between technicians and managers creates artificial barriers that prevent employees from performing tasks. Switched from [Service Fusion](https://www.capterra.com/p/135788/Service-Fusion/) Service Fusion did not have a robust API Review Source Response from Synchroteam May 24, 2023 Thank you, Sydney for reviewing Synchroteam's field service management solution. We are pleased to hear that our API allows you to easily schedule technicians to jobs. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. AB Adam B. Owner Construction Used the software for: Less than 6 months ### "Great overall Product " June 8, 2020 5.0 Pros Overall this is a great product to be able to keep our team organized and being able to track existing and past jobs. Job reports are great to be able to go back on jobs and find out what was done and go over site pictures. It's been very helpful with keeping our business as organized as possible which can be a struggle at times Cons \- The cost is a bit pricey since it's american pricing. - I wish is would be compatible with Sage 50 as it seems to be with Sage 30 & 100 - I also would like it to be able to GPS locate when the employees start and finish their job so that in the report we'll be able to tell customers that this job was started when we arrived at your house at this GPS location and also it was completed at this time at this same GPS location. If this could be an automatic feature it would be great. This would eliminate debates with customers on how long they were actually on site. Reason for choosing Synchroteam I never really looked into Service Titan in depth. I knew their system would only work with Quickbooks so I wasn't interested. I was hoping that because your system works with two different Sage programs that it would soon start working with Sage 50 as well Review Source Response from Synchroteam June 17, 2020 Adam, we appreciate you taking the time to review Synchroteam's field service management solution, and are pleased to hear you have found our tool very useful for managing your mobile workforce. We are glad you are taking advantage of our job reporting tools, and that Synchroteam has been able to help keep your business organized. We will notify our support team regarding your GPS location automatic feature request, as well as Sage 50. We encourage you to reach out to our support team to assist in advance understanding of our more intricate features and how they can be useful to your business practices. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. BC Brayan C. Alalista IT Computer Software Used the software for: 2+ years ### "Synchroteam " February 11, 2024 5.0 Pros Su mayor ventaja es que es un aplicativo intuitivo, en todas sus plataformas, proporcionando una gran cantidad de herramientas perfectamente diseñadas. Cons Podría llegar a mejorar su gestor de búsqueda implementando búsquedas por número de serie. Review Source Response from Synchroteam February 13, 2024 Hello Brayan, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that you find our platform intuitive with perfectly designed tools. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you! IM Ian M. Financial Controller Used the software for: 6-12 months ### "For a field-based service team Synchroteam fits our business extremely well, and is great to use" May 9, 2018 5.0 Pros \- Huge time-saving capability over paper-based job and direct input invoice processes - Improves accuracy - All internet-based and paper-free, no infrastructure required - Value for money - Easy to use and effective mobile app for field-based technicians - We can create simple, custom job report templates that fit our business - Job validation / customer invoicing via the desktop is simple and quick - We can automatically email PDF copies of jobs and invoices to our customer - Simple invoicing export CSV file for manipulation and import into accounts systems - Our customers can access secure online portal to view their validated jobs and invoices - Potential to calculate technicians' hours and pay through the new Timesheets module - Support team on hand to resolve any problems Cons It's a young product and so there are still a few things that could be refined, and we haven't really felt able to use the inventory module yet, but this doesn't detract from the great benefits gained from using Synchroteam Review Source Response from Synchroteam May 15, 2018 Thank you Ian for your positive review on Synchroteam¿s job management, mobile app, and support team. We are pleased to hear your customers are benefitting from paperless invoicing and our secure online portal. We are also glad to know you have been taking advantage of our new time tracking module and custom report templates for on the job efficiency. Feel free to reach out to our support team on how to make our inventory module work for your business, and make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. BG Britney G. Project Administrator Automotive Used the software for: Less than 6 months ### "Is able to fit our specific range of needs." October 19, 2021 4.0 The customer service has been great. The same person who sold me the product has been available to me to set up the program, do trainings, and answer questions. That is a personal touch that doesn't go unnoticed. Pros We are in a very specific industry and spread out all over the country. We use this software for smaller maintenance jobs as well as large, long-term construction projects. This is the only software that I found that could handle the range of locations and the variety of projects we do, while also integrating with our finance software via API. Cons The scheduling aspect of this software is based on a team of people or one individual per job. We often have several individuals per job, traveling in and out at different times. It gets a little clumsy to create all the jobs needed to track and schedule each person individually. Reason for choosing Synchroteam Synchroteam uses API to integrate with our invoicing software. We don't use QuickBooks. Review Source Response from Synchroteam October 25, 2021 Thank you Britney for reviewing Synchroteam's field service management solution. We are pleased to hear that Synchroteam has been able to fit your specific range of needs. We are glad to hear our API functionality has also allowed you to connect to your invoicing software, and that you are taking advantage of our customer support. We are happy to provide you with personalized service, and we look forward to continuing to work together to make Synchroteam meet all your business needs! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. VR Verified Reviewer Manager, Implementation Department Telecommunications Used the software for: 6-12 months ### "Really easy to use - intuitive design. Missing some functionality that would help. " May 8, 2018 4.0 Much better scheduling, ease of use. Really easy for all levels within our organization to see and arrange jobs. Doesn't have to take a lot of thought. Pros Ease of Use, design, GUI - mobility features. We really enjoy having the mapping function available, and having technicians with the ability to see what roles & jobs they can perform. Very easy to get the job into the right hands. Cons Still designing some functions for it - can't have in-field techs make some of the necessary changes to orders, have to have a dispatcher type role to fulfill it. Review Source Response from Synchroteam May 15, 2018 Thank you for your honest feedback- we are pleased to hear that the scheduling, mapping, and technician roles are successfully allowing your company to get the job into the right hands. Please reach out to our support team to resolve your issue regarding updates made by in-field technicians. Also, check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. VR Verified Reviewer Service Technician Food & Beverages Used the software for: I used a free trial ### "Helpful, but a little underdone" October 6, 2018 4.0 Synchroteam was a top contender for our business, but we ultimately went another direction. The price is right for a smaller field service business, and most of what you need is there. Pros Many of the core features are extremely helpful for a field service company. Inventory tracking, scheduling, work order management, invoicing, and a field-ready app that help you and your techs stay organized Cons Everything feels 80% done. There are lots of bugs and formatting issues that leave an unpolished impression. Also, the mobile app is very limited and doesn’t give techs many options to edit or make changes. Review Source Response from Synchroteam November 25, 2018 Thank you for your review of Synchroteam¿s field service management solution. We appreciate your positive feedback on our core features, and pleased to hear they meet the needs of a field service company. We apologize that your technicians found our mobile app limiting, and will forward the feature request for editing to our development team. We are constantly trying to improve our product, and will be launching an updated version of the product, which will fix many of the bugs you may have encountered. If you decide to give Synchroteam another chance, our support team is available around the clock to assist with any issues and help design the system to work for you. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry. JK John K. Field Services Ops Manager Used the software for: 6-12 months ### " Overall Good. Nice to see aesthetic and time keeping updates." May 14, 2018 4.0 Pros 1) Reporting options are good. 2) Auto-Refresh is nice. 3) The fact that the mobile app is pretty solid is a win for my group. Cons My team services over 1300 conference rooms for one client as Customers in STeam. 1) Would like to have the option to bundle multiple Customers to one Site or Building. Currently a Customer can be assigned to multiple site, which does not help us. If I have to change/edit an address for multiple customers (conference rooms), it has to be done one by one. If multiple customers could be a part of a Building group, then edits, reporting, and more granular reports could be generated. 2) Would like a more robust inventory./asset management area in STeam, to be able to track status changes/dates, add/used/removed dates, etc. 3) Actual GPS map capture looks CRAZY! 4) Currency format creates unnecessary need for edits when exported to excel; have option to export without "USD" . Review Source Response from Synchroteam May 22, 2018 Thank you for your review John! We are pleased to hear that Synchroteam¿s reporting, time tracking feature, and mobile app has benefitted the AVI-SPL team. We appreciate your feedback regarding the customer building/ site relationship, as well as enhancing the inventory management, GPS, and currency functionalities. Feel free to reach out to our support team on how to make these current modules work best for your business, and make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. JG Josh G. Owner Music Used the software for: 2+ years ### "Excellent Program" February 1, 2022 5.0 The customer service was excellent. Anytime we had a question the answer was given within a more than reasonable timeframe. Pros We loved the compact feel of it. Not as bulky and bloated as a CRM. Cons There was nothing we disliked. The only reason we switched is because we found some new software that is specifically designed for piano tuners/technicians. Reason for choosing Synchroteam At the time Gazelle was not set up for in the field work nor was it QuickBooks compatible. Review Source Response from Synchroteam February 4, 2022 Josh, we appreciate you taking the time to review Synchroteam's field service management solution, and are pleased to hear that you had a good experience with the platform and our customer service team. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. AG Amit G. Director Information Services Used the software for: I used a free trial ### "Great Product" May 14, 2024 5.0 Pros Features and funtionality are great UI and UX is good Cons Expensive but great product, Review Source Response from Synchroteam May 16, 2024 Hello Amit - we appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our feature & funcionality are great and what you need for your job. We really appreciate your business. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. Thank you, again! VR Verified Reviewer General Manager Facilities Services Used the software for: 6-12 months ### "worth his money" February 13, 2019 3.0 For our small team the software is very good. It gives me the opportunity to better manage our customer service and make the work more transparent to the customer. Pros reat flexibility, excellent customer service, value for money compared to other products very good Cons Planning a bit awkward, no own mobile solution for the administrator Review Source Response from Synchroteam February 27, 2019 Thank you for your feedback on Synchroteam¿s Field Service Management Solution, and find it a great fit for your mobile workforce. We are happy to hear you find our solution as flexible as it is valuable. We are glad our customer service has been able to assist you in resolving issues, and encourage you to reach out to them to help the planning aspects you might be having some trouble with. We recommend checking out our blog (https://www.synchroteam.com/blog/), which has tons of tips and best practices for enhancing customer service and making the work even more transparent to the customer. HG Hugo G. Eng Utilities Used the software for: Less than 6 months ### "engieogma domain" October 12, 2021 4.0 we are using for 15 days. for now e only have problems with teams, users and job that can be see by managers Pros easy to use. have yhe featurs that we need in our costumer Cons my managers dont see the jobs of there teams. big problem for us. Alternatives considered [ManWinWin](https://www.capterra.com/p/109248/ManWinWin/) Reason for choosing Synchroteam easy to use. price Review Source Response from Synchroteam October 25, 2021 Thank you Hugo for taking the time to review Synchroteam's Field Service Management Software. We are happy to hear you are finding Synchroteam easy to use, and that our customer features are a great fit for your company. We encourage you to reach out to our support team regarding the best way to give your managers insight on their team's jobs, and any other feature requests or questions you might have. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. MS Miguel S. Ingecom CEO Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "Excellent Software." October 12, 2021 4.0 Pros How to build your own forms in a minutes. Cons The forms are really easy to do, and have all the options i needed. Switched from [MoreApp](https://www.capterra.com/p/141864/MoreApp-Forms/) I needed a sort with more functionalities. Review Source Response from Synchroteam October 25, 2021 Miguel, we appreciate you taking the time to review Synchroteam's field service management solution, and are pleased to hear you have found our customizable forms very useful for managing your mobile workforce. We are thrilled to hear you are finding our forms easy to use. We encourage you to reach out to our support team to assist in advance understanding of our more intricate features and how they can be useful to your business practices. We also recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. Stephen G. Inventory Manager Machinery Used the software for: Less than 6 months ### "Straight forward and easy to utilize." December 4, 2018 4.0 Pros This is a great tool if you have employees who are out and about. Very easy to use and a great way to bring efficiency to your team that is in the field. Or spread across your facility. Cons Lack of technical support. If you are in the field and you come across issues you need to have good help readily available. Review Source Response from Synchroteam December 19, 2018 Thank you Stephen for your review of Synchroteam¿s field service management solution. We are happy to know your team has found our solution easy to understand, and has helped improved efficiency. We apologize that our technical support team has not met your needs. Our support team is available around the clock to assist with any issues and help design the system to work for you, so please contact us if you are experiencing any technical issues so that we can better assist you and your technicians in the field. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release best practice recommendations and other helpful tips for your industry. AL Angie L. Ing Software Information Technology and Services Used the software for: 1-2 years ### "Es muy eficiente e informativo." July 20, 2023 4.0 Pros Es una aplicacion muy intuitiva, con buena interfas grafica tanto para dispositivos moviles como computo. Cons Hace falta implementar la opcion de busqueda por numero de serie del resto funciona muy bien. Review Source Response from Synchroteam August 4, 2023 Angie, thank you for reviewing Synchroteam's field service management solution. We are pleased to hear that our tool is an intuitive application that fits your specific business needs. We are happy to provide you with personalized service to address any issues you may be experiencing and we look forward to continuing to work together to make Synchroteam the field management software for you! Make sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. DB Diego B. Eng. Civil Engineering Used the software for: Less than 6 months ### "Great Software and app for contractors" May 16, 2022 5.0 Pros The easy way to schedule all the work for the different employees. Cons We haven't use the quotes and invoce part yet, maybe because it could be a little bit easyer, but we'll get to that. Review Source Response from Synchroteam May 20, 2022 Diego, thank you! We appreciate you taking the time to review Synchroteam's field service management solution. Our team is pleased to hear that our scheduling feature makes it easier to schedule work for your employees. We recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips. TM Tanya M. Environmental Services Used the software for: Less than 6 months ### "Lots of features, lots of quirks" February 20, 2019 4.0 Pros We tried out Synchroteam and committed to purchasing. There are a lot of features making this an excellent tool for a field service company to schedule, invoice, estimate, and keep track of inventory all in one platform. Cons After we started to sync our customer database in we noticed everything was entirely wrong. While it does sync with Zoho CRM, it doesn't allow us to field map at all. None of our customers synced properly, and it would've forced us to change the way we work and organize our information to work around the software. That really defeats the purpose. If they improved their native syncing to include field mapping I think it'd be a 100% better. Review Source Response from Synchroteam March 15, 2019 Thank you Tanya for your review of Synchroteam’s Mobile Workforce Solution. We are glad to know your company has found our scheduling, invoicing, estimating, and inventory tracking features to be satisfactory for a Field Service team. We apologize for the limitations you faced with the Zoho CRM syncing, and have forwarded it to our support team to look into potential solutions. In the meantime, we recommend checking out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. Cristiano A. CEO Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "Excellent tool for managing teams" November 9, 2018 5.0 The Syncroteam improved our operation and help us to manage better our field team. Pros The features and the facility to customize for our operation. Cons The support in brazil and the tool doesn't have a BI tool. Review Source Response from Synchroteam November 25, 2018 Thank you Cristiano for your review. We are happy to know Synchroteam¿s field service management solution has been a successful tool for managing your field team. We are glad you are taking advantage of our customizable features, and that our software has improved your operations at Frigocenter. We appreciate your input on feature requests and look forward to constantly improving our product for our customers around the world. If you haven¿t already, check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for the Field Service Management industry. MA Micah A. Owner Construction Used the software for: Less than 6 months ### "Good value for price" July 15, 2020 4.0 Pros Customizable forms and customizable templates were the biggest selling point and are great. Cons Lots of small kinks I can work with, but really frustrating that you can't send a job report from the field (you can choose to automatically send them in a notification, but there's no way to automate or use the mobile version to send reports contingent on receiving payment). Technicians are so limited in their permissions which is not ideal for empowered employees or small shops. For payment options, invoices don't have an option to accept credit cards except keying them in on the backend. Review Source Response from Synchroteam October 25, 2021 Thank you Micah for your feedback on Synchroteam's Field Service Management software. We are happy to hear your construction company has found our customizable features helpful. We apologize for the inconvenience with the Stripe Integration, and our support is on standby to assist with accepting payments through our mobile app and sending job reports. Also, be sure to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry or future client implementations. Luimer D. Coordinador de Redes Used the software for: Less than 6 months ### "Excellent work tool excellent performance and excellent competition in the market " April 30, 2018 4.0 Pros Easy to use and very flexible work planning tools with multiple platform options, A fair price for what it offers Cons We have no problem with this platform are only small things to improve and update as for example the search for serial numbers Review Source Response from Synchroteam May 1, 2018 Thank you for your review Luimer! We are happy to hear that Telefónica is benefitting from the work planning tools and platform options. We appreciate your feedback regarding the serial number search, and constantly strive to improve our functionality and UI for our customers. Stay tuned to our blog (https://www.synchroteam.com/blog/) as we continue to release updates, such as our new time tracking module (https://www.synchroteam.com/blog/2018/03/08/time-tracking-new-module-synchroteam/). David C. Director Information Technology and Services Used the software for: 1-2 years ### "null" May 11, 2016 5.0 Review Source Response from Synchroteam June 13, 2018 Thank you David for your review of Synchroteam’s field service management solution. We are pleased to know the Simply Outsourced Ltd team has benefitted from Synchroteam’s advanced workforce solution for your mobile IT team. We are happy that our customer service has been able to provide you satisfactory assistance- we are always standing by to help. If you haven’t already, we encourage you to check out our blog (https://www.synchroteam.com/blog/) as we frequently release details on new features, best practice recommendations, and other helpful tips for your industry. Our support team is also on standby to answer any questions you might have! Talk to a Capterra advisor for free and get results within 15 minutes.