Who Uses This Software?

Organizations wanting to deliver IT-as-a-Service while continuously managing public, private, or hybrid cloud infrastructures to optimize the automation, deployment, and configuration of IT services.


Average Ratings

9 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • Embotics
  • www.embotics.com
  • Founded 2006
  • Canada

About vCommander

Embotics is the cloud automation company for IT organizations and service providers that need to improve provisioning or enable self-service capabilities. With a focus on delivering a premier user experience and unmatched customer support, Embotics is the fastest and easiest way to automate provisioning across private/public/hybrid cloud infrastructures. Embotics vCommander is used by organizations including Nordstrom, NASA, Fanatics, Informatica and Charter Communications.


vCommander Features

  • Access Control
  • Billing & Provisioning
  • Capacity Analytics
  • Cost Management
  • Demand Monitoring
  • Multi-Cloud Management
  • Performance Analytics
  • SLA Management
  • Supply Monitoring
  • Workflow Approval

vCommander Reviews Recently Reviewed!


Powerful tools right out of the box

Feb 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software provides immediate functionality once you plug in your environment that does not require a team of people to run. The reports are detailed and useful and we can extend the automation to give our end users the ability to make requests quickly and easily. Product support and documentation is very robust.

Cons: Some scripting and programming knowledge, especially API knowledge can be very useful when extending automation tasks into your environment. Without these skills you may need to rely more on support and professional services to accomplish some goals.

Overall: We were able to automate the process of requesting or removing servers from our environment allowing our infrastructure staff more time to work on other projects and initiatives. The users could request a server, obtain the appropriate approvals and receive the resources needed in less than an hour instead of days. Additionally, the users had the ability to access their servers without getting unnecessary access to our vCenters with excess permissions.

Vendor Response

by Embotics on February 13, 2018

Thanks for the positive review.

vCommander was the answer to our long search of VM automation and provisioning software.

Feb 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: How easy it is to integrate with complex systems.

The very intuitive workflow to deploy system configurations that with other products would take us days.

The cost value this has brought to our company.

Integrating with various technologies and all seamlessly managed through a centralized management interface

Overall: I have recommended this software to other colleagues in other business units inside our company that they have been deploying vCommander.

I also recommend the product when teaching our courses worldwide and talk about the different needs we had and how vCommander has been able to resolve them all so far. There are many benefits that I already have mentioned previously that make vCommander a very strong and solid option.

Vendor Response

by Embotics on February 07, 2018

Thanks for the great review David, and the positive comments. And thanks also for being a great customer.

Capterra-loader

Easy initial setup, great reports, VM costing data, user friendly Self-Service portal.

Feb 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The initial setup was easy and with in a hour was connecting data from our environment. The Self-Service portal is user friendly and gives end users vCenter features without giving the access to vCenter It allows users to take their own snapshots, get console access to a VM, and request more memory and CPU resources. The reports from vCommander have been more useful and easier to use than out previous big name vendor. Support has been knowledgeable, responsive, and easy to get a real person to talk with.

Cons: We did need some help with a few scripts on some out of the box things we wanted to do but that was more of a us problem then vCommander.

Overall: Time savings, better understanding of the environment,

Vendor Response

by Embotics on February 08, 2018

Thanks for the review David, I'll pass on the good comments to the support team.

vCommander is a very capable platform. With its versatility, it is a market leader

Feb 07, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: vCommander is feature packed. If you spend the time to develop a strategy to use all of its features, the value is outstanding. Embotics' customer support is unparalleled. I've never met a group of more capable and enthusiastic support professionals. Tarek and the team over there are dedicated and knowledgeable.

Cons: The pain points I have with vCommander revolve around its ease of use. It really takes some time to ramp up on, as the admin console was clearly designed by an engineer, not a UX designer. I will give them credit, however, that they recognize these pain points and have moved toward fixing this issue. The newest release, for example, changes the UX for the customer portal and it's significantly better. I look forward to their continued development and refinement there.

Vendor Response

by Embotics on February 08, 2018

Thanks for the Review James, glad to see you like the new interface.

Simple, intuitive tool used to deploy applications and services

Feb 12, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very simple to use. Do not need to dedicate multiple resources, or hire professional services to configure and manage.

Powershell based & integrates with many other configuration tools (Puppet, Zerto, Chef..)

Costing metrics are easy to configure and understand.

Cons: Deploying multiple applications per request can be confusing and difficult. Embotics should improve this area.

Overall: Rapid deployment of applications - from weeks to hours.

Vendor Response

by Embotics on February 13, 2018

Thanks for the comments Mike, I'll pass the feedback to the product team.

We employ vCommander for our API driven workflow. The Embotics team has been helpful.

Feb 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is relatively easy to use and has not required extensive retraining as we originally transitioned from vmware labmanager.

Cons: We see occasional slowdowns in the portal and need to restart. This impacts our users but it difficult to monitor for.

Vendor Response

by Embotics on February 26, 2018

Thanks for the review chris, i'll pass your comments on to the product team to see if they can help you with the portal issue.

Capterra-loader

Easy to use software, very capable

Feb 06, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Good vRA alternative. Very easy to use and capable software. New HTML5 interface is very slick and quick.

Cons: The licensing cost is very high, although comparable to vRA. There are certain things that vRA does better, but not many.

Vendor Response

by Embotics on February 07, 2018

Thanks for the review Michael. And of course for being a great customer.

Overall great software

Feb 06, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: self service portal for customers: allow customers to perform vm deployments, power on/off, perform snapshots

Cons: could be buggy at times. When customers use portal for self-service, they ran into few issues with the interface. Could take a bit of time to fix due to time difference

Vendor Response

by Embotics on February 08, 2018

Thanks for the review Wing.

Capterra-loader

Overall experience with the product from an engineering perspective has been positive

Feb 07, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Product support is some of the best I've had with any vendor - support knows the product inside and out and not just sending you a document that doesn't answer questions. Application itself is fairly easy to use and gives the customer an experience to use their virtual services from anywhere needed.

Cons: The interfaces of the product were created by an engineer, that shows the depth of them and the technical understanding that goes into them. Having using the application for a short period of time and being an older version, it does have a very plain feel to the appearance. Scripting seems to be the fix of many things we've had issues with where the functions are not streamline - but also could be due to the product version we're on.

Vendor Response

by Embotics on February 13, 2018

Thanks for the review Phillip, I'll make sure to tell the support team of the positive comments.
Hopefully the interface of the latest version will resolve your issues with that.