Who Uses This Software?

Virtualization platform that helps businesses of all sizes with migration assistance, cloud managed services, and hybrid cloud.


Average Ratings

11 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Rackspace
  • www.rackspace.com

About Cloud Servers

Virtualization platform that helps companies with virtual Linux and Windows servers that are both elastic and persistent.


Cloud Servers Features

  • Archiving & Retention
  • Capacity Monitoring
  • Data Mobility
  • Desktop Virtualization
  • Disaster Recovery
  • Namespace Management
  • Performance Management
  • Version Control
  • Virtual Machine Monitoring

Cloud Servers Reviews Recently Reviewed!


Capterra loader

Easy to use virtual servers for your business

Jan 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We use Rackspace virtual servers for our short life development, testing and staging servers. They allow us to start up a VM quickly and relatively cheaply, from either a base image or a customer image. Once up, the performance is excellent, giving a stable environment for the purpose the VM has been provisioned.

Control over the servers is good, allowing fine tuning of servers, storage and availability options.

Cons: Although Rackspace is relatively cheap, it can still become expensive quickly. It also fails to give the piece of mind required to put customer servers into production.

Rackspace and your business!

Mar 31, 2019
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Rackspace provides a product that allows the user a very easy transition from other products. We utilize it daily for email, and while it has worked out fantastic thus far, it is very generic compared to other products.

Cons: It offers plenty of options, however the User Interface could be more attractive, the options could be improved as well.

A good alternative option if budget is somewhat limited

Apr 09, 2019
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that the monitoring alerts and different ways to scale your sever is all setup nicely. The pricing seems a bit limited and higher in choice, but overall does fit what you would pay for

Cons: Some of the way the server infrastructure is organized through your account does not seem efficient. The permissions setting was not all intuitive as well

Overall: This is my 3rd/4th server company I have worked with and it does ranked near the top. I wish their resize, modification was a little more extensive in pricing options

Capterra loader

AWS Cloud Service

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Since we have cloud services for one of our project, we cut down our onsite hardware and capital expenses. One less thing to think about (about hardware) when working on software projects.

Cons: Only thing bothers me is the limit of the data storage.

Capterra loader

Rackspace has been an awesome solution for our team's image hosting needs.

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Rackspace is faster and more reliable than the previous rental server our team had installed.

Cons: No real complaints - I suppose it took awhile to implement fully, but once it was up the server worked great and never crashed.

Overall: RackSpace has been a significant improvement for our team's hosting needs, and we're able to push changes to client sites twice as fast now.

Good For Small Businesses That Don't Predict To Have A Big Growth On A Short Term.

Mar 08, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The thing we liked the most about this software was the ease of use, implementation, and integration with the external systems.

Cons: The thing we liked the least about this software was the fact that we had a lot of recurrent issues that had a huge impact on the company growth, in terms of stability and the systems going down.

If you want a more hands-off approach to infra management, Rackspace is a good candidate.

Oct 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If you have a clear idea of the requirements for your infrastructure, or if your infrastructure is relatively simple and straightforward, it's really fast to set something up with Rackspace since they have so many templates they can use.

Cons: If you have some unique parts to your infrastructure, the back-and-forth through their support ticket system can get a bit tedious. I recommend resolving certain issues over a phone call, if possible, since that can be faster.

Fanatical Support

Apr 20, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: While a bit more than going with Azure direct from Microsoft, they do really have the support that Microsoft does not. Sure, they are basically reselling it, but when you call Rackspace, you always get a human, instantly. That alone for me is worth the price difference. Also, all the techs are local in Texas, I like that.

Top notch customer support and a great product

Oct 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We have used Rackspace managed cloud servers for several years to serve our e-commerce website. Their products have always delivered but I would give 6 stars to their customer support if I could. Always helpful and quick. The only drawback is they are not the cheapest solution out there.

Capterra loader

Rackspace Review

Aug 28, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: What I like most is that it is very easy to use

Cons: The support services are not very good and it is hard to contact any support specialist.

Good Tool that is helping us improve

Aug 30, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The user interface is simple and easy to use. Flexible when it comes to creating simple or complex workflows depending on the customer's requirements. Online documentation, and community forums, are extremely helpful.

Cons: If you have an immature organization, it will feel the pain provided by the structure this tool provides. It is a good pain caused by change.