Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

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About Cloud Servers

Virtual Lunix and Windows servers that are both highly elastic and persistent.


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Easy to use virtual servers for your business

Jan 23, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: We use Rackspace virtual servers for our short life development, testing and staging servers. They allow us to start up a VM quickly and relatively cheaply, from either a base image or a customer image. Once up, the performance is excellent, giving a stable environment for the purpose the VM has been provisioned.
Control over the servers is good, allowing fine tuning of servers, storage and availability options.

Cons: Although Rackspace is relatively cheap, it can still become expensive quickly. It also fails to give the piece of mind required to put customer servers into production.

Good Tool that is helping us improve

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The user interface is simple and easy to use. Flexible when it comes to creating simple or complex workflows depending on the customer's requirements. Online documentation, and community forums, are extremely helpful.

Cons: If you have an immature organization, it will feel the pain provided by the structure this tool provides. It is a good pain caused by change.

Fanatical Support

Apr 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: While a bit more than going with Azure direct from Microsoft, they do really have the support that Microsoft does not. Sure, they are basically reselling it, but when you call Rackspace, you always get a human, instantly. That alone for me is worth the price difference. Also, all the techs are local in Texas, I like that.

Top notch customer support and a great product

Oct 10, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We have used Rackspace managed cloud servers for several years to serve our e-commerce website. Their products have always delivered but I would give 6 stars to their customer support if I could. Always helpful and quick. The only drawback is they are not the cheapest solution out there.