# Perenso Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Perenso the right Order Management solution for you? Explore 47 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129651/Perenso/reviews --- Perenso 4.8 (47) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Perenso Ease of use 4.7 Customer Service 4.9 ## Pros and Cons in Reviews SH Sherry H Co-Owner & COOConsumer Goods, 11 - 50 employeesUsed the software for: More than 2 years. “Two of my favorite features are the ability to correct items/prices/deals during the show and the reporting analytics. “ November 18, 2022 JR Jillian R Senior Marketing ManagerFood & Beverages, 51 - 200 employeesUsed the software for: More than 2 years. “We find the Perenso team to be extremely customer service focused, and they have the ability to customize the experience to the customer, listening to how we need to use it and adjusting to fit our existing business model.“ March 3, 2023 SI Sharon I Perenso AdministratorPharmaceuticals, 201 - 500 employeesUsed the software for: More than 2 years. “The ease and simplicity of placing orders, appts and viewing documents for the field team is a standout. “ September 20, 2023 TD Tim D Sales and Operations manaagerChemicals, 2 - 10 employeesUsed the software for: 6-12 months. “Customer support during our set up stage have been nothing less than exemplary in their efforts to get us transitioned from our old system.“ September 20, 2023 ## Showing most helpful reviews Showing 1-25 of 47 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Chris C. President Sporting Goods Used the software for: 1-2 years ### "Trade Show Trade Up" January 17, 2024 5.0 Pros Order entry versus prior provider is miles above in ease of use. System has performed reliably with zero show stopping issues. Customer training and support is top notch as well. Cons Some of the on-screen reporting can render too small to be usable without a download or too many zoom-in / zoom-out moves. Could improve search functions within reporting on platform as well. Review Source JS Jacon S. Events Project Manager Wholesale Used the software for: 2+ years ### "Perenso Trade Show Review" May 7, 2024 5.0 My overall experience with Trade Shows have been great and look forward to partnering with them on future shows. Pros What I enjoy most about Trade Shows are how easy there team is to work and all the extra work they put into our show to ensure that is successful. Cons What I like least about the Trade Shows is speed of the ipads. Not sure if this is due to WiFi Bandwidth of the venues or just the devices themselves at times. Switched from [JTS IntelliCAD](https://www.capterra.com/p/265121/TrueCAD/) JT Smith has too many issues with Data extraction and loading. Review Source SS Sujith S. IT Business Systems Analyst Used the software for: ### "Perenso App Solution " January 12, 2015 3.0 We have been using for over 3 years. During this time we have seen the product evolve from the standard on premise solution to a sophisticated cloud based system that caters to complex business requirements. The iPad version released last year was a major leap Perenso and has greatly assisted us driving productivity an mobility within our field sales team. We are looking forward to using their cloud offering. Review Source HB Halle B. Event Producer Food & Beverages Used the software for: 2+ years ### "Gordon Food Service Events Team Review" May 7, 2024 5.0 The overall experience with my team has been wonderful. Not only are they easy to work with and extremely helpful, they continue to adapt to our ever-growing business needs for our Trade Shows. Pros 's customer service is amazing to work with. They respond quickly to issues and continue to adapt to our growing need for event management, ensuring that all users on all platforms are satisfied and their products are user-friendly. Cons The app has come a long way since creation. There are a few features that I am excited to add in to the app and hope to see possible in the next few years: Vendor-friendly app interface, chat function between sales rep and customer, interactive floor map. I look forward to see what the future has in store for our partnership. Switched from [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) The mobile app with links with all ipads which makes a better over-all experience for the customers. Review Source SA Susan A. Sales Represenitve Wholesale Used the software for: Less than 6 months ### "Requested review." February 14, 2024 4.0 I was very happy with the system and the ease of using it. Most of the customers I had attend the show went on to increase the orders they placed at the show because they could take their time and do it remotely. Pros Training was complete and very helpful. The sales team and out manufactures were able to quickly learn the system. Cons We did not import all of our sku's some of the manufactures could not add special orders at the show. Review Source DH David H. Owner Retail Used the software for: Less than 6 months ### "Perensso Review" January 10, 2024 5.0 The download details was excellent; report tab. Pros Ability to download the order; reports programming was excellent. Cons Order entry did not have a mass upload by UPC. My sales rep actually did the upload for me. Review Source SI Sharon I. Perenso Administrator Pharmaceuticals Used the software for: 2+ years ### "Perenso Administrator" September 20, 2023 5.0 The team are exceptional. They are always willing to find a solution to any problem or request we may throw at them. Pros The ease and simplicity of placing orders, appts and viewing documents for the field team is a standout. The way the platform can adapt to our needs which can be quite intricate, is outstanding. Cons There may be a couple of minor faults within the admin system but nothing that impacts the daily use of the way our field team need to use it. Review Source DD Dorothee D. Senior Event Producer Food & Beverages Used the software for: 2+ years ### "Best trade show system" May 7, 2024 5.0 Pros The system itself is great, fast & convenient, but also the support team and rapidity they respond to requests. Cons I currently do not have anything I do not like about the trade show system. Review Source JR Jillian R. Senior Marketing Manager Food & Beverages Used the software for: 2+ years ### "Perenso Trade Show 2023" March 3, 2023 5.0 makes it easy for us to take orders at our tradeshow. We are also able to streamline negotiations within the show app, and keep track of those contributions with a wide array of reporting. We find the Perenso team to be extremely customer service focused, and they have the ability to customize the experience to the customer, listening to how we need to use it and adjusting to fit our existing business model. They clearly communicate the pros and cons to setting up the system in different ways, and keep our project on track from signing the initial contract, to the post-show wrap up. We are extremely pleased with the product and our experience working with Perenso. Pros The data integration is seamless and provides templates for all the data we need. The support team is well versed in the system and can always answer questions on the spot. the software is very customizable, and is widely used within our industry so customers and vendors are comfortable using the software. We use it for complicated tiered and bracketed pricing structures, as well as added negotiations between vendors and retailers and they are able to understand and execute that data easily. Cons it would be great if the app could be used on personal phones etc as well as ipads. The vast majority of our retailers use their cell phones more than sit at a desk, so the more mobile friendly the better! Review Source MK Matt K. NA Trade Show Manager Food & Beverages Used the software for: 2+ years ### "The Best Trade Show System We've Used!" June 6, 2022 5.0 The technology is great. But the team is even better. Whether it is the development team, management team or on-site team, we receive a high level of customer service. Responses are almost immediate and if they cannot provide an immediate solution, they are very clear in what we should expect. I feel like we are a priority. Pros I am most impressed with the attention gives to our specific needs. They never answer our requests with "we can't do that". They figure it out and deliver solutions. The software is intuitive and flexible. Our industry is complicated and we need are required to provide solutions to significantly different customers. Cons Their greatest gap was that they did not offer a mobile application that the customer could access while attending our event. That is being rectified. We just tested the new mobile app at our most recent event. There is some room for growth but it was a great first step. Review Source RS Ray S. Account Manager Consumer Goods Used the software for: Less than 6 months ### "Great system! Very easy to use!" April 3, 2024 5.0 Pros It was simple and intuitive. The system worked well on iPad tablets. Cons I did not have any particular “dislikes” about this system. Review Source GB Greg B. Group Sales and Marketing Manager Consumer Goods Used the software for: 2+ years ### "BNG Trading Limited " February 6, 2023 5.0 We have been able to digitize our data collection and reduce time taken in the field to do so. This has then allowed us to generate reports with greater accuracy and timeliness for our key trading partners and brand owners. Pros For our business, we find the system as an easy to use / user friendly package. We find the offline data collection as strong benefit for us, where internet connectivity and telecommunications coverage can be varying at the best of times. Cons There are no parts of the package we find not of use to our business. Review Source JL Jenny L. Marketing and Data Insights Director Food & Beverages Used the software for: 1-2 years ### "Excellent Product and Top-Notch Support" June 14, 2022 5.0 Trade Show software was exactly what we needed to get through virtual events over the last couple of years. They're hybrid event options allowed us to offer our trade shows to customers in-person and virtually as everything returned to normal. The customer service provided has been excellent for all of our events. Pros The Trade Show software was easy to implement and use for our internal staff, but also for our vendor community. Very little customization was required, due to all of the features already included. We're very happy with the product and would recommend it for anyone looking for an intuitive product with excellent ease of use. Cons Any roadblocks we ran into with the software during our initial trade show were addressed, and customization was implemented to assist. We're able to accomplish all of our needs with the Trade Show software. Review Source LT Leanne T. Director Consumer Goods Used the software for: 6-12 months ### "Easy & efficient to use " October 3, 2023 5.0 Overall excellent experience by show systems at our last two customer shows! Great staff & customer service. The training videos and live classes are also a very helpful touch! Pros Used the online show, order entry and order reporting for our customer's show and it worked very smoothly. Onsite customer support was also fantastic. Cons No cons but even additional reporting flexibility would be nice: selecting reporting by item(s). You can also get this i9nformation through pivot tables but I am not always great at that! Review Source KG Kent G. Director Used the software for: ### "Perenso App solution" January 10, 2013 5.0 Would highly recommend both and the software solution that was provided. Pros Broo Ltd embarked on a new offering into the Beer market in Australia, the first Beer Franchise in the world. Part of this offering we required a software solution for franchisees to be able to manage their customers, stock, sales, basically manage their entire business. provided a solution that does exactly that, it is an unbelievable CRM tool and provides us with up to date information and opportunity to print detailed reports. The support provided by Perenso is second to none and have been readily available during the introduction and rollout of the Broo App. Cons Cant fault it. Review Source PF Patrick F. Manager Retail Used the software for: Less than 6 months ### "Food Show Review - Liked the System" May 8, 2024 5.0 Pros The support and personnel were excellent, liked the check-in and registration. Printing out name tags was a breeze Cons Nothing to report... the system worked, the support people trained the users, and we moved smoothly through the show Review Source CM Colin M. National Field Sales Manager Retail Used the software for: 2+ years ### "Perenso Overview " September 25, 2023 5.0 It has been a pleasure to work with \[sensitive content hidden\] and the team over the last 4 years within my role. is one of the best ordering and field management systems we have worked with. Pros iPad user interface is excellent. Reliability of . Not many down times reported. Digital asset capability. Video / TVC capability. Multiple Deal structure flexibility. Order and sales history by Store. Cons Better Photo Galary required with more usable reporting outputs. More improvements required for True live Route Tracking using live traffic data. Survey question flexibility. Reporting output improvement required. Compliance reports with before and after photos by store and activity to demonstrate more accurate ROI. Back end Management runs very slow updating deals within the system. Review Source CT Carol T. CEO Retail Used the software for: 2+ years ### "Instantly Improves the Trade Show Experience." September 22, 2023 5.0 Mutiple buyers can be on the sales floor, buying for several locations and all can be aware of the others purchases. This reduces duplications and missed orders and opportunities. The ease of use and the fact that all ordering and deal info is accesible to buyers remotely in my experience means even if there is less time available for pre show prep I can have an smooth and productive show. Show support is responsive both remotely and at the show. Pros Having the order portal at my fingertips both on the trade show floor and off improves my efficiency and effectiveness. The order portal instantly lets you know when you have reached deal thresholds - no more calculating separately or missing a deal because of not purchasing the right items in the right quantities. The ability to create orders and submit them in two separate steps is very helpful as it allows for review of the entire show order, comparisons across deals and edits before submitting. Having remote access allows for more time on the floor dedicated to learning about product and speaking with vendors. Multiple ways to search for product and deals allows me to work with my own priorities. Buying for mutiple locations is enhanced with options to place same orders for all, order by indiviudal location and move orders from one location to another. Being able to product P.O.s is very important to my purchasing method. Cons I would be helpful if at more steps along the way if total purchase dollar values were displayed. Review Source JC Jin C. Sales & Operation Analyst Pharmaceuticals Used the software for: 6-12 months ### "Great CRM" September 20, 2023 5.0 Pros Simple, user friendly, intuitive, quick, efficient, safe, stage, reliable to use. The most suitable tailored customised CRM for pharmacy field sales channel. Reasonable cost comparing to other CRMs in the market, great value. Exceptional customer support! \[sensitive content hidden\] is our account manager, who is so very knowledgeable, professional, kind, always ready to help, providing training session, generating ideas, and so on. As administrator of CRM, I highly recommend . Also from the field teams feedback, users love it as well. Cons So far so good, just little things, nothing major, if the live report viewer can include some live dashboard function, or can build report freely, without analytic license, would be even better. The current report viewer is still great. Review Source TM Tim M. Sales Manager Consumer Goods Used the software for: 1-2 years ### "Straight from the North Pole" April 3, 2024 5.0 This is a very GREAT feature to have at a hardware show. It takes away the guess work of bad handwriting and guessing at what and item or price is. No papers to keep up with. It shows you exactly what was ordered and how much, total and what was previously order all in the palm of your hand. Pros The ease of application and portability. Cons having to share the iPad with other associates. I wish there was enough to go around for every person working the booth to be able to have their own to use. Review Source CF Chris F. System Administrator Wholesale Used the software for: 2+ years ### "Great Tool for Trade Show Ordering" September 15, 2023 4.0 Overall we have had a really wonderful experience with . We had a relatively small to mid-level Annual Show where the ordering was being done on paper printouts via 300+ page booklets for each of the attendees. I had no interest in dealing with that so I searched around and found Perenso, they are one of a few companies that offer a full-service ordering system along with the equipment needed to run the system. If you are in a position of running an Annual Trade Show where on-site ordering data is going into another database - check them out and save yourself many headaches. Pros The entire service is managed by a team of staff so you really just have to worry about getting your data into the system. The equipment is shipped to the venue and managed by Perenso so you really have so much less to worry about. The staff is on-call at all times during your show to assist attendees and they have been a great resource for our Annual Show. Cons Some of the event-specific logistics are difficult to resolve as the client is in the middle-man position between the venue and . Alternatives considered [OrderEase](https://www.capterra.com/p/167106/LinkGreen/) Reason for choosing Perenso Competitive Pricing and Equipment Rental. Review Source CH Chad H. Marketing Manager Food & Beverages Used the software for: 2+ years ### "Great product with an elite support team." April 3, 2023 5.0 Great. I have full confidence in \[sensitive content hidden\] and our team. They always do a wonderful job leading up to the show, as well as the day of the show. Things never go completely according to plan. But our Perenso team always has our backs. Pros The people behind it. It's a phenomenal product, but the team behind it really sets it apart. and her team are always a pleasure to work with. They do a fantastic job of helping us manage our timeline while also putting the best possible product in front of our customers. Cons There are still some areas to improve on the reporting side and the mobile app. It's improved year or year, but there is still room for improvement. Review Source RC Raz C. Marketing Manager Logistics and Supply Chain Used the software for: 2+ years ### "Great company to work with" March 23, 2023 5.0 This company has been fantastic partner to me and my team. Communication is good, the product is good and any error/glitch is fixed swiftly. Pros The customer management is a feature we use quite frequently. It flows well and easy to understand at the Host level. We've also had great success with the Online Shows. Customizable booths, Chat function, tags for show specials and new products have played a significant part in in creased sales. Cons Specifically for the Virtual show, there is a learning curve. Most people expect it to behave like an Amazon store, where we use it slightly differently for a B2B application. Thankfully, after engaging with the platform once or twice 80% of people figure it out. Review Source GK Glen K. Managing Director Medical Devices Used the software for: 2+ years ### "Great CRM and sales tool for my team " September 20, 2023 5.0 Good relationship, staff helpful and have always resolved any issues we had Pros Easy to use, orders integrate into our accounting software which saves plenty of time keying in orders.Analytics also invaluable to our business for custom reporting Cons would like 1 extra column for extra field in the ordering screen Reason for choosing Perenso Best functions and affordability for our business. Review Source MS Marissa S. Event Manager Food & Beverages Used the software for: 2+ years ### "Easy to use products, great customer service!" June 1, 2022 5.0 While there are always setbacks to every show, our shows get better each year. The customer service is always available and the system is continuously becoming easier to use. Pros 's software is easily customizable to our current needs and software. The order taking and management programs are user-friendly for both our retailers and vendor partners, all while giving us confidence that our data is correct. Cons There are aspects of the system that get "hard coded" from other users that we may have not preferred or requested, it would be nice to add a little more customization to our show in terms of visibility and messaging. Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.