# Illusions Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Illusions Software - reviews, pricing plans, popular comparisons to other Travel Agency products and more.

Source: https://www.capterra.com/p/12966/Illusions

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# 

 Illusions Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Illusions

## What is Illusions?

The Illusions Online system has been specifically designed with the Destination Management Companies, Tour Operators and Wholesalers needs in mind. It is a complete end to end solution for these travel businesses. We cover the entire business cycle that is demanded from a state of the art production system for tour operators and DMCs. Our entire award winning product is browser-based and built on MS.net and MS SQL Server technologies.

## What is Illusions used for?

[Tour Operator](https://www.capterra.com/tour-operator-software/)[Travel Agency](https://www.capterra.com/travel-agency-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$24000

Per User, One Time

Free trial  
available

Includes Free Version

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Our "Best of" badge program showcases products with the highest ratings...

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Do you work for Illusions?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.illusions-online.com&name=Illusions)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Illusions

5.0 (1)

VS.

[5.0 (25)](https://www.capterra.com/p/204075/Tashi/reviews/)

Starting Price

$24000

Per User, One Time

Starting Price

$149

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

4.9 (25)

Value For Money

5.0 (1)

Value For Money

4.9 (25)

Customer Service

5.0 (1)

Customer Service

4.9 (25)

## Illusions alternatives

[4.5 (19)](https://www.capterra.com/p/135112/TravelWorks/reviews/)

Starting price

$145.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.7 (423)](https://www.capterra.com/p/171040/TravelPerk/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.6 (42)](https://www.capterra.com/p/39473/TourWriter/reviews/)

Starting price

$149.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.8 (29)](https://www.capterra.com/p/181137/Signature/reviews/)

Starting price

$150.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

## FAQs about Illusions

Overview

### What company size and specific industries is Illusions built for?

Illusions is designed for small to mid-sized destination management companies, inbound and outbound tour operators, and travel agents. It also fits businesses in travel and tourism, with use cases for managing reservations, cancellations, online booking portals, real estate marketing, trip packages, and related services.

Features and Usability

### What are the key features of Illusions?

Illusions offers reservations management, central reservation system, and client management for handling bookings and customer records. It also includes activities booking, itinerary creation, and package creation, plus quotes/estimates, pricing management, promotions management, payment processing, GDS/OTA integration, vendor management, and multi-currency support.

Getting Started and Support

### What training and onboarding options does Illusions offer?

Illusions provides in person training, live online sessions, and webinars to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and webinars offer scheduled presentations for learning features and processes.

Getting Started and Support

### What customer support options does Illusions offer?

Illusions offers 24/7 Live Rep and Chat support. With no reviewer feedback available on support, user experience details such as response speed, issue resolution, or agent helpfulness cannot be described here.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Activities Booking

Allows businesses to offer customers reservations for a variety of activities.

Central Reservation System

Update and maintain information on inventory and rates to manage guest reservations in real time

Client Management

Manage contact details and communication with clients

CRM

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Dynamic Content

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

GDS/OTA Integration

Global distribution system used by online travel agencies to track availability and manage reservations

Illusions 15 features

Allows businesses to offer customers reservations for a variety of activities.

Update and maintain information on inventory and rates to manage guest reservations in real time

Manage contact details and communication with clients

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Global distribution system used by online travel agencies to track availability and manage reservations

Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project

Manage and handle various international currencies

Sell multiple products or services together, as a set

Accept, record, and reconcile financial transactions

Tool used to determine accurate pricing and product eligibility for borrowers

Design, communicate, and distribute incentives to perform a specific action

Generate quotes or estimates for customers

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

Free Trial

Free Version

Basic

$24,000

Per User,One Time

Value for money

5.0 (1)

5.0

Based on 1 reviews

## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Kishan P.

Managing Partner

Leisure, Travel & Tourism

### "Robust online cradle for industry professionals "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2018

Excellent.

Pros

\- Complex contracting possible with ease - excellent support team - once you know the system right sky is the limit. - complex distribution channels possible - already integrated with several bed banks via IWTX platform

Cons

\- no finance module available - b2b clients have limited options - no app - no b2c module

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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