# Invoicely Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Invoicely the right Billing and Invoicing solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/129680/Invoicely/reviews --- Invoicely 4.6 (197) [View alternatives](https://www.capterra.com/p/129680/Invoicely/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Invoicely Ease of use 4.6 Customer Service 4.3 ## Pros and Cons in Reviews VK Victoria K Finance ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Easy tool to use for invoice customers,“ September 12, 2024 Maëlle v social media managerMarketing and Advertising, Self-employedUsed the software for: 6-12 months. “Their failure to provide the expected notification and to engage in resolving the matter reveals a significant lack of transparency and customer service.“ February 5, 2024 VP Val P CEODesign, 2 - 10 employeesUsed the software for: More than 2 years. “Easy to use, I liked the product so much before I bumped into product issues/glitches and customer service issues.“ April 19, 2024 VK Victoria K Finance ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “The lack of their supposed Customer support is worrying“ September 12, 2024 TS Tracy S customer service rep Banking, 10,001+ employeesUsed the software for: 1-2 years. “Pros of using Invoicely to me is the ease of being able to have the ability of sending my customers instant invoices for purchases made and all be kept track of properly and in order“ May 12, 2021 JO Jason O DesignerDesign, Self-employedUsed the software for: More than 2 years. “Anyway, the biggest issue in Invoicely is losing your work after creating an invoice with the same number (whoops!)...“ January 31, 2023 BM Bern M OwnerMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “I love the convenience for our client to pay the retainer fee directly through the app.“ January 17, 2023 Harshita K Content WriterWriting and Editing, 11 - 50 employeesUsed the software for: 6-12 months. “There are times when the Mobile App syncs extremely slowly, which I didn't like.“ October 31, 2022 ## Showing most helpful reviews Showing 1-25 of 197 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Krishna L. Human Resources Generalist Hospital & Health Care Used the software for: 2+ years ### "Invoicely It's an indispensable business tool" May 21, 2022 4.0 Many small companies and close friends have asked for my recommendation. However, the current impression is one of disappointment. There is a distinct lack of innovation in the product. However, despite the software's speed and slick appearance, I would not use it again. Pros It's been a lifesaver for my companies, and I've never had to pay a dime to use the features I required. To be honest, finding a way to quickly invoice both new and returning clients gave me plenty of restless nights, but it's an essential part of any business. When I discovered Invoicely, this problem was finally solved. Cons Taking a look at what Invoicely was before it became what it is now reveals some of its flaws. Previously, it was easier to use and had less limits, despite the fact that it lacked a lot of flexibility and capabilities. Switched from [PayPal Invoicing](https://www.capterra.com/p/179253/PayPal-Invoicing/) I've found Invoicely to be an invaluable tool for managing my finances, and I strongly recommend it. Review Source VR Verified Reviewer Copywriter and Content Strategist Writing and Editing Used the software for: 2+ years ### "I Love Invoicely" January 30, 2020 5.0 Invoicely allows me to easily track my time, which has enabled me to create more accurate project estimates. It's smooth as butter to use and I highly recommend it for small businesses. Pros One of the best things about Invoicely is the time tracking feature. I love being able to easily track how much time I'm spending on what. Cons When sending invoices, you can address them to more than one person. However, the recipients can't see that others were cc'ed. So I've had countless experiences where a recipient in Accounting will reply by forwarding the invoice to my main contact, who I had included on the invoice, or the main contact will reply by forwarding to Accounting, who I had included on the invoice. Basically each thinks the other wasn't included, and this creates more emails and a bit of confusion. The workaround I've adapted is including a note with each invoice telling multiple recipients that they've all been included and are all receiving the same invoice. Alternatives considered [FreshBooks](https://www.capterra.com/p/142390/FreshBooks/) Reason for choosing Invoicely Invoicely has a cleaner interface. If I remember right, the pricing is slightly better too. Review Source VK Victoria K. Finance Manager Marketing and Advertising Used the software for: 1-2 years ### "Worst customer support" September 12, 2024 1.0 Although it is an easy tool for small business, it is alarming that your account gets shut down mid working and you can't log in or access the historical data. Although a week of daily emailing their support , noany response yet or possibility to access your account. This is a big hit small businesses ! Pros Easy tool to use for invoice customers, Cons The lack of their supposed Customer support is worrying Review Source DV Divan V. Graphic Designer Design Used the software for: 1-2 years ### "Invoices Done!" August 15, 2019 5.0 Invoicely is a very handy program that makes day to day invoicing easy and effortless. Pros Invoicely offers small companies, entrepreneurs and start-up users a great opportunity to keep track of their finances with an easy to use and easy to navigate the invoicing system. Logging in is seamless and the dashboard offers great versatility by generating income reports as well as tell you what amount of money is still due. Cons There is no mobile app and a free account won't allow you to generate an estimate on your work. Alternatives considered [Fiverr](https://www.capterra.com/p/239416/Fiverr/) Reason for choosing Invoicely Offers a free plan for users with a limited budget Review Source RC Rafael C. Owner Music Used the software for: Less than 6 months ### "Super easy to use, is a huge help" February 10, 2021 5.0 Very happy, will upgrade to paid service once needed Pros Creating invoices and tracking them is so easy compared to a manual system. Considering it's free, it's a no brainer Cons An automated on-boarding session for creating an invoice how you like would be good. I had to look through settings to do so. Alternatives considered [MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Invoicely First one I tried and it has worked very well Review Source RH Russell H. Owner Construction Used the software for: I used a free trial ### "Never could use" February 9, 2021 1.0 Quit using this app. Designers forget to keep it as simple as an inbouce you can allow clients to pay on...thats it... Pros We never got passed signing up and creating invoices. We are looking for a much easier simple clean invoice app Cons We never continued using. Could not ever get first invouce completed and accept payments Switched from [Joist](https://www.capterra.com/p/230138/Joist/) They started using PayPal for payment transaction and PayPal asks for and requires way too much and is intrusive into our business info. They took over 6 days to verify bank acct not allowing us to invoice at all for over a week.. Review Source SZ Simona Z. Event Professional Events Services Used the software for: Less than 6 months ### "Great, intuitive, easy to use software" March 25, 2020 5.0 In less than 15min I have signed up and starting issuing invoices. Pros I was looking for an easy to use software that also had a free element as I only need it occasionally. It was extremely intuitive and really enjoy using it so far. Definitely recommend! Cons The interface is little bit confusing on how to edit existing but not yet sent invoices. Took a couple of tries to figure it out. Alternatives considered [Xero](https://www.capterra.com/p/120109/Xero/) Reason for choosing Invoicely Invoicely had a free basic option for the small needs that I have right now. It is also scaleable which is great for when the business grows. Review Source SP STEVEN P. Owner Consumer Services Used the software for: 2+ years ### "My Invoicely review " November 7, 2024 5.0 I used the system for 3 years and it was a very accurate system. Pros The financial business break down, daily, weekly, monthly and yearly. Cons Hope in the future late fees can be automated. Review Source KH Kate H. Department Head Accounting Used the software for: Less than 6 months ### "Invoicely is Amazing!" November 20, 2024 5.0 Overall I would say I am having a great experience using Invoicely with my business. Pros Invoicely is simple to use and makes my job easier. Cons I have not found any issues with Invoicely yet. Review Source Maëlle V. social media manager Marketing and Advertising Used the software for: 6-12 months ### "Warning to Potential Invoicely Users: A Lack of Transparency and Communication" February 5, 2024 1.0 I feel compelled to share my recent experience with Invoicely to warn future customers. Despite the expectations set by their terms and conditions, I did not receive any reminder about my subscription renewal. This oversight resulted in an unexpected charge of $95 on January 1st. In an attempt to address the issue promptly, I reached out within less than 2weeks, kindly expecting a straightforward process or at least a dialogue to understand my options. However, I was met with disheartening silence. Their failure to provide the expected notification and to engage in resolving the matter reveals a significant lack of transparency and customer service. This situation has left me questioning the integrity of Invoicely's practices. I am open to retracting my review if Invoicely can demonstrate that a reminder was indeed sent as per their own policies. However, until such transparency is provided and an effort is made to rectify this situation, I caution potential customers about engaging with a service that does not uphold its commitments or communicate effectively with its users. Pros I've used Invoicely for its user-friendly features, but a recent experience has left me very disappointed Cons the handling of automatic renewals and customer support responsiveness. Review Source PP Prashant P. Senior Software Engineer Program Development Used the software for: 1-2 years ### "A platform targeted to small business owners and freelancers" February 16, 2020 5.0 I love the fact I can add my company logo and to save various copies before sending. Another feature I liked is the "invoice reviewed" email that let's me know that the client has received and opened my invoice. The software allows me to have a list of clients, and to easily update invoices which simplifies my process and saves my time. Invoicely helps me with everything, from dealing the invoice to sending the email and keeping track of everything. Pros Invoicely lets you send and track all your invoices from a single platform and it's customizable and easy to use. It comes with many invoicing and accounting features for your business. It's so easy to set up and customize the professional looking invoices in any language. Before you proceed on creating invoices you can estimate the data first and then convert them into invoices, and also setup recurring invoices profiles. You can have a record of all your past transactions between your business and a client, so that you can view and send account statements at any time. There are so many features in Invoicely, that would make your working easier, like adding taxes, discounts or shipping details to any product or invoices totals, you can easily manage them with Invoicely. Invoicely would make the payment process easier, by letting clients pay directly on your invoice, you can receive instant online payments without any further delay. The pros of this software includes: 1. Unlimited Invoices and customers: There's no limit to the amount you can send or how many different customers you can send the invoices to, well this feaure of sending invoices is absolutely free. 2. Easy to setup and use: The user interface is intuitive, and all you have to do to send a first invoice is creating an account and follow a few steps to get you up and running with Invoicely. It's easy to explore and use the features of Invoicely. 3. Keep things organized. Cons \- Email customizations are available only on the paid plan. - Once I had a situation where I needed to contact support for and I never got a response and that's one of the reasons I haven't gone to the paid version. - Line items & discounts are not editable, so every time I had to create a new one. For example, If I had to change the line title or amount, currently I would have two options, either to create a new "saved line item" or change the amount manually everytime I use that line item. If Invoicely could update the current "saved line item" it would be great. Review Source FA Feras A. Supply Chain Manager Building Materials Used the software for: 6-12 months ### "Amazing Program" August 8, 2023 4.0 Pros The program is easy to use and is characterized by the ability to implement multiple procedures and shorten the time, and interacts with most departments of the company that I deal with. Cons 1\. I think the design needs to be improved.2. Some settings are difficult to change and take longer. Review Source SS Subhashish S. Founder & CEO Information Technology and Services Used the software for: 2+ years ### "I have been using invoicely since long and always had a great ease of use experience and happy" May 22, 2018 5.0 This software has always amazed by their services as not other free software has ever provided such extended support and maintain data for so long. This is an amazing software and recently I became a paid user. Happy to continue working on invoicely. Pros The software is easy to use. Its mostly free and still allows you to manage everything that is important to your business. I have been managing 100s of my clients and thousands of invoices till date without any problem. The print to PDF feature as well sending a direct link with payment option to client helps to receive payments directly to our account without any hassle. It has made managing multiple companies with ease too. Its not loaded with too many features like other software and compiles with all the necessary stuff that is really required. Cons If the system could enable some graphical reports based on the requirement would be great this is just a suggestion again but not a complaint this is the best software out their Review Source TS Tracy S. customer service rep Banking Used the software for: 1-2 years ### "My Invoicely Review " May 12, 2021 5.0 My overall experience with using Invoicely has been great i have been using it for some time now that i have my own LLC and it has been a life changer highly recommended Pros Pros of using Invoicely to me is the ease of being able to have the ability of sending my customers instant invoices for purchases made and all be kept track of properly and in order Cons No cons that i could find with using Invoicely software at all works like a charm and very user friendly for any one to able to set up and use for any buisness. Review Source VG Valentina G. Designer Marketing and Advertising Used the software for: I used a free trial ### "Satisfied" October 19, 2020 4.0 the overall functioning of the program it's quite good. They let you know when you're invoice has been read and always keeps you in the loop. I don't normally use this kind of programs for my freelance services but I would consider use this one on my future proyects. Pros Before Invoicely I used to use Hubstaff for sending my company invoices, every two weeks. This one has a different interphase but it's very easy to use, the overall functioning of the program it's quite good. They let you know when you're invoice has been read and always keeps you in the loop with their emails. Althought they can get to the spam folder, so I would recommend to check in there . I don't normally use this kind of programs for my freelance services but I would consider use this one on my future proyects. Cons Can be a bit confusing at the beggining, specially for non-english speakers (I think they should add a good traslated versionof the web). Their notifications emails keep getting in the spam folder. Switched from [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) Company decision Review Source VR Verified Reviewer Head Of Digital Used the software for: 1-2 years ### "The easiest invoicing tool I've ever used" June 18, 2018 5.0 Pros As a freelancer, I need something that allows me to keep on top of my invoicing without manually keeping sending reminders. Invoicely allows me to look at what is outstanding by a number of days and trigger a reminder email. I like the dashboard showing me running totals of invoices and the messages how customizable the whole process can be. Cons I used the free version until I had to upgrade due to wanting to create recurring monthly invoices. Not the end of the world as well worth the money to save time. Review Source Sean B. Lead Designer & Developer Design Used the software for: Less than 6 months ### "Simple, easy-to-use invoicing software" July 24, 2017 5.0 Simple, easy-to-use web-based solution to client and project management. Pros Invoicely makes creating and tracking clients, invoices, expenses, and receipts super easy. Even the free tier offers a robust invoicing platform that serves most of my needs. Client and project metadata are well-organized and flexible enough for almost anyone's needs. The dashboard makes it simple to see my cash flow at a glance. Cons The relationship between clients, invoices, and receipts is not intuitive within the platform. It can be confusing to get from one point to another without at least one or two mis-clicks. Review Source MS Mark S. Founder Computer Software Used the software for: Less than 6 months ### "Perfect for Sole Proprietors" October 22, 2019 5.0 I wanted a simple way to invoice clients and track who paid and who didn't. Emailing them is all I needed. And all of this for free. My experience couldn't have been better. Thanks Invoicely! Hopefully I grow into needing more of their services. Pros It did exactly what I needed it to do--for FREE! Enter my customer address, personalize the template with my logo and info, create an invoice, email it, track payments, and view and re-print a past invoice if needed. Cons It is ever so slightly clunky in a couple spots not allowing me to view an invoice and just mark it paid, but once you understand the flow, it just works. Reason for choosing Invoicely It had all the functionality I need right now for free. Review Source JM Julia M. Owner and Founder Used the software for: 6-12 months ### "Beautiful Displayed Invoice Creator" November 16, 2017 5.0 I got to create beautifully laid-out invoices. I was able to itemize and more. I am able to encrypt in email or fax it, which is useful for certain clients. Pros It is very easy to use, and the aesthetics are over the top. The software doesn't look like it is from the 90's, but has a modern, hip look, to the interface. The name is convenient as well. Cons I would say the only issue I had is verifying that I sent the invoice to the proper address. I always had to Cc myself. Review Source EY Erik Y. CEO Computer Software Used the software for: I used a free trial ### "easy for data entry but has some unobvious functionality" December 30, 2018 5.0 I'm trying to solve the need to pay another similar service when all I want is to keep track of invoices. I was hoping Invoicely could take care of this for me. The overall "first entry" into the system is great, and very clean. I love having the published permalink idea. Just really disappointed that there was no obvious way to enter in older paid invoices from previous quarters, and REALLY don't like having the system auto-generating emails to my clients. Pros \* easy to enter client and invoice items \* easy to structure things \* love having the permalink to an invoice for sending to a client Cons \* no (obvious) way to enter invoices, including first-generated and paid dates from the past. I'm evaluating Invoicely as a replacement for FreshBooks and tried to enter my invoices from my first quarter \* there was also no (obvious) way to set the invoice paid date to anything other then "today" \* when I did set an invoice to paid, I was horrified to discover that the system had auto-emailed (without warning / notifying me) my client -- over an invoice that was already paid in Jan 2018. Review Source LMM Lucinda M M. Director Translation and Localization Used the software for: 2+ years ### "Have used invoicely happily for years: when I need customer support it exceeds expectations" September 12, 2017 5.0 Pros Keeps all my billing organized at very low cost; provide tax info, etc with no fuss at all. Options for communicating with clients in various languages. Cons One fairly subtle thing is that changes to invoices, ie., must be manually saved sometimes else they don't register. Review Source VR Verified Reviewer Co-Founder Used the software for: 6-12 months ### "As a full-time freelancer, Invoicely is incredibly helpful to my business. " July 28, 2018 5.0 Pros The ease of use of this software is the biggest selling point to me. I am new to freelancing so tracking my hours to bill is made a lot easier with Invoicely's setup. Cons Changing some of the minor settings has been a source of frustration, but not nearly enough to get me to switch to new software. Review Source Art M. Software Engineer Used the software for: Less than 6 months ### "Best Invoice Site" January 9, 2018 5.0 Pros Of all the Invoice apps online, this is the best. Easy to use and it has all you need to create and manage invoices. Cons You need to subscribe to a plan to use all features. But if you are just looking for the basic features of creating invoices, then this is the invoice app for you. Review Source AD ANTONIS D. Photographer Used the software for: 6-12 months ### "Love it ! So useful and user friendly. " July 11, 2018 5.0 Pros Invoice management is now super easy using this product, especially tracking your client payments and invoices, organizing your client list and their personal details, scheduling and sending automated invoices. Really useful for freelancers and small studios but also for any business. Cons The tax calculation needs update and there are some minor issues concerning the currency exchange rates when paying to a different country or currency. Apart from these ones, everything works fine! Review Source AP Andrea P. Birth Worker Health, Wellness and Fitness Used the software for: 1-2 years ### "Easy to use, functional invoicing app" September 29, 2018 5.0 Pros Simple to setup, simple to use and navigate, and makes tax season super simple so a small business. Cons The invoice emailing options seem to be a bit redundant, and it often sends more copies than I'd like, and I'm still uncertain whether my client is receiving all of the notifications I am that an invoice has been updated! Review Source Similar Products Featured ## Related categories [Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounts Receivable](https://www.capterra.com/accounts-receivable-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.