# Service Proz Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Service Proz Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/129723/Service-Proz --- # Service Proz Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Service Proz ## What is Service Proz? Service Proz allows your small business to run just as efficiently as a large corporation. Utilizing our CRM you can create a professional estimate, convert to a work order, schedule to the calendar, and complete the work order. All data including images, notes, messaging and money are stored in history. Our SMS message center allows constant communication with customers and technicians utilizing our desktop and mobile app. Other features include tracking inventory, reporting and invoicing. ## What is Service Proz used for? [Roofing](https://www.capterra.com/roofing-software/)[Handyman](https://www.capterra.com/handyman-software/)[Plumbing](https://www.capterra.com/plumbing-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $50 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Service Proz?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.serviceproz.net&name=Service Proz) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Service Proz 5.0 (11) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $50 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (11) Ease Of Use 4.6 (1,380) Value For Money 5.0 (10) Value For Money 4.4 (1,184) Customer Service 5.0 (11) Customer Service 4.6 (1,333) ## Service Proz alternatives [4.3 (325)](https://www.capterra.com/p/150053/ServiceTitan/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (307)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.4 (387)](https://www.capterra.com/p/122541/Kickserv/reviews/) Starting price $60.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.4 (95)](https://www.capterra.com/p/129634/Synchroteam/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Accounting Integration Integrate with a third-party accounting system Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Billing & Invoicing Create, manage, and send invoices or bills to customers Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contract/License Management Track, store, and access client contracts or licenses Service Proz 35 features Integrate with a third-party accounting system Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and send invoices or bills to customers Centralized database of stakeholders and their contact information such as names, address, phone number etc. Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Manage sending personnel and resources to a site as needed Digitally sign online documents Track the location of specific equipment at all times Store and access documents, forms, and photos in one centralized place Track and manage inventory levels to maintain proper supply Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Store information about leads or contacts and track, manage and nurture them throughout the sales process Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Clients can submit payments via mobile devices Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions Generate quotes or estimates for customers Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Measure and track time including hours worked and paid time off (PTO) Track the duration and expiration of warranty as well as any obligations under that warranty Creating, assign, and track jobs and/or tasks for work orders A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 5.0 (10) Basic $50.00 Per User,Per Month Value for money 5.0 (10) 5.0 Based on 10 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (11) 5.0 Based on 11 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent JM JOnathan M. ordering specialist Construction ### "GREAT SOFTWARE" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 18, 2020 clear visible schedule for all in the company to see Pros ease of use, customizable, accessible anywhere Cons most problems that we were having have been corrected Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PB PAIGE B. RECEPTIONIST,WARRANTY Construction ### "RECEPTIONIST/ WARRANTY DEPARTMENT" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 iv'e been working with service proz for 5 years now and it only get better and better. They are willing to Try and improve the system and obviously have been doing a great job at doing so. Pros everyone can see what's scheduled / you have the ability to change who can add notes/ schedule/ It's easy to navigate. Cons i don't care for the deleting process, for example having to delete a duplicate work order. i also wish there was a way to make the original work order into the new homeowners information so we had every piece of info for when our service department goes out they can see the install and start up pictures. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JV Jeff V. CEO Construction ### "Great software and service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 10, 2020 I am in the field alot and its great that I can run my business with the software anywhere I am through my smart phone. Pros The software is easy to use both on PC and smart phone. Customer service is great and very fast. \[SENSITIVE CONTENT HIDDEN\] is very helpful anytime you need him. Cons None I can think of. This software does a great job with all my needs. Reasons for choosing Service Proz Price and features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WR Wendy R. Operations Manager-Hearth Building Materials ### "Real Time Field Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 4, 2020 This software has greatly helped our company by providing us with real time job pictures and notes. This benefits us for liability issues as well as viewing job site problems by the office and sales staff. The visibility to see which job techs are working on in the their schedule without bothering them with a phone call is a scheduling benefit as well. Pros The ability to see pictures and notes from the field in real time is great advantage to our company. Cons Some of the data entry is redundant but this is may be due to how our company is choosing to use the software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AM Alyx M. Fireplace install coordinator Construction ### "Love the Company/Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 30, 2019 Pros I love that we are so close with the creator and are able to make adjustments to fit our company. The software has enabled us to efficiently organize our customers and serve them in the best way possible. The feature to upload pictures and notes specific to the job while on site from a mobile device has saved us multiple times from angry customers. Cons I love that it is so easy to talk to the creator about changing things however, when changing things it can kind of create bumps in the road. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RW Roc W. Owner Construction ### "Game changer " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 29, 2019 Its been amazing Pros It completely changed my life. It allowed me as a small business owner the same advantages that I knew when working for large companies. It got me organized and streamlined so I could better help my customers. Customer service rep and his team are amazing and you can’t beat the value. Cons Nothing!..Every question answered and every issue dealt with quickly and professionally. Reasons for choosing Service Proz Service Proz software is easy to use but very adaptable to individual needs. It also allowed our mobile employees access to our customer base to see more information on each customer to perform their job better and faster at the job site. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL jason L. owner Construction ### "SERVICE PROZ" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 23, 2019 Pros Easy to use mobile APP. I run my business mostly mobile on the road. Being in constant contact with my data is a great feature. I can take a service call and dispatch the work order to a tech anywhere. My techs can see the work order on their phone and know exactly where to go and what to do to get the job done. Great Product! Cons Personally everything i have asked this software to do it has done for me! Nothing negative ! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NC Natalie C. Executive Director Construction ### "Amazing Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 22, 2019 The team have made the complicated transition from paper to paperless as easy as possible. They were readily available for training and questions with fast and knowledgeable communication. They have made this transition prompt and effective with zero down time. It's so difficult to find consistently reliable people and \[SENSITIVE CONTENT HIDDEN\] and his team have been nothing but that. This isn't a company where once you sign up you never hear from them again - there is continuous training and support that has made this a successful transition at every level for our entire company of 100 employees.  I would 100% recommend ServiceProz. Pros ServiceProz has completely revolutionized our business. We now have oversight at any moment on all of our locations, we can pull up a job and its history instantly, and it allows us to see our technicians and installers work in real time. There is a single source of truth for each job - all the information, communication and logistics are in ServiceProz and I can't emphasize enough how this communication and transparency makes our jobs go as smoothly as possible in the construction industry. It's difficult to convey just how much ServiceProz has changed the way we operate. We used to have the entire process on paper - from sale to install - and the amount of time, triple entry, delayed reporting and lost paperwork was an inefficient and frustrating system that prevented us from growing our business and burning out our employees and not to mention affecting our customer relationships. ServiceProz maximizes our efficiency and assists everyone in doing their job better without the headache of human error. Our customers want answers immediately, they don't want a call back or for us "to look into it" - they are busy and want an estimate or to be scheduled right away. An estimate takes seconds to create either on the mobile or desktop and the CRM helps our salespeople to organize their contacts and relationships, making the sales process quick and easy. Cons ...continued from Pros: As for operations, since the jobs are in real time and we are able to see the schedule on each desk, we have answers immediately for our customers for availability or where our technicians are at a given point in time. Our installers and field supervisors upload photos to the work orders so that the scheduling department and sales team can see what is going on and that is priceless. The main obstacle is with our field people and that is with getting cell service. We are moving cell companies to try and offset this challenge. Reasons for choosing Service Proz ServiceProz is very user friendly and the interface is easy to learn on the desktop and mobile - that was something that stood out against other software programs that I was looking into.  Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DG David G. OWNER Consumer Services ### "My business Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 15, 2019 Pros After numerous attempts with other software, this is absolutely the program for us! To start with the ease of use, anyone can operate in Service Proz. Also having the capability to access and manage multiple technicians in multiple cities, along with office personnel. Service Prozs gives us the ability to track everything from who, and exactly when a service request has been placed, dispatched, acknowledged, mapping, through completion, to finalizing. We are able to monitor and manage in real-time every facet of our industry. Cons We operate a 24-hour service company, I have on one occasion while working late on a holiday weekend, experienced a system software update which was breif but inconvient. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BH BJ H. Owner Construction ### "Service Proz Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 20, 2019 Exceptional customer service, responsive to concerns and requested modifications Pros Photo history, mobile and desktop friendly. Personal Cons It does not have the ability to upload video to the file Reasons for choosing Service Proz Smaller more nimble company Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129723/Service-Proz/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)