SendGrid

SendGrid

4 / 5 94 reviews

Who Uses This Software?

SendGrid serves everyone from independent developers to enterprise level corporations. Anyone who needs to reliably send email from their application can use SendGrid.


Average Ratings

94 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $9.95/month
  • Pricing Details
    Additional cost for marketing and triggered emails
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SendGrid
  • sendgrid.com
  • Founded 2009
  • United States

About SendGrid

SendGrid helps you focus on your business without the cost and complexity of owning and maintaining an email infrastructure to ensure deliverability. SendGrid manages all of the technical details, from scaling the infrastructure, ISP outreach, reputation monitoring, whitelisting services and real time analytics. The SendGrid platform will improve your transactional and marketing email delivery, and easily scale to meet the needs of any business.


SendGrid Features

  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting
  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscribe/Unsubscribe
  • Template Management
  • WYSIWYG Email Editor

SendGrid Reviews Recently Reviewed!


Capterra-loader

Our email client backup

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: My course site sends about 50,000 emails a year, containing important information like login/passwords, due dates for content, and other time-sensitive things. Instead of relying on my marketing email client (which can end up in the promotions tabs, or users can mark as spam), my course emails are sent by SendGrid, and always land in the Primary box, because of it's incredibly relevant material. And it just works. It was easy to hook it up to my website, and quickly test.

Cons: It's not a email client. It's more of a backbone, that you use another piece of software to build the emails. Which is fine for my use case, since the course site builds the email, and SendGrid sends the email out to my student.

Overall: piece of mind!

Email Deliverability isn't trivial.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: SendGrid has a well-documented API that makes it easy to get excellent deliverability on emails automated from our app and website. We have used it for years with multiple iterations of our products, and it remains an essential technology for our business.

Cons: It's not perfect - there have been a few instances where email confirmations our clients expect to be instant were delayed by several hours. But, in those situations, customer support was responsive.

The best in business

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like how simple and easy to track the email activity. It gives me an outlook, and in-detail view. It does a lot more than that, but this is what is relevant to my role. Also, it has a whole community to track everything new in e-marketing.

Cons: Nothing I'm aware of, but maybe they don't have a phone app. Sometimes I need to know the stats of one email, but it's only possible by day.

This is just one piece of a solution, but it does all it needs to do really well.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: It performs its function precisely and does it well. I've only ever had a few issues with the platform, but I consider those issues to be standard in an SMTP environment. The flexibility of the whole setup of being able to switch SMTP providers at a given point without tearing up or moving an entire CRM makes this a great starting place. It's much more user friendly than most any other SMTP provider and it absolutely gets the job done.

Cons: I don't love it when compared to the pricing structures of some other platforms, but there are few that do their job with so little user work necessary on the front end.

Wonderful experience

May 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Sendgrid has the most robust API that you can connect to your apps. Super handy for sending transactional emails. Great customer service.

Cons: No free options (unless you're grandfathered in from an old plan), marketing emails are pretty barebones and featureless, especially compared to something like mailchimp.

Easy to use email marketing tool

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use interface.
Can create campaigns within seconds
Can schedule campaigns
Easy to add multiple contacts into the mailing list

Cons: Nothing much. So far it looks good. The mail body customizing options can be improved a bit. Otherwise a great tool.

SendGrid let's me check any emails that run through our software quickly and easily!

May 05, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: On SendGrid I can see any emails that have been processed, bounced, marked as spam, blocked, etc. which helps when customers calling in about email issues. It allows me to fix the issue quickly and in return help our customers faster.

Cons: I find SendGrid can be a little intimidating without any walk through or explanation on how to use it. I wish there was a "help" section where I can search for answers.

Incredible feature set for transactional and deliverability is probably the best in the industry.

May 05, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Emails are always delivered and you can hookup the notifications to your data warehouse to get more insight into what happening. Having the option for a dedicated IP and also customer support is awesome.

Cons: The email marketing side of things could use some improvements. Transactional side needs dynamic templates. Slightly complicated to use / setup.

Capterra-loader

A big player in the email service market. Do email, and they do it well.

May 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
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Pros: SendGrid is a huge player in the SaaS email sending business. They have many features, and their API is clean and easy to use. They provide SDKs for most platforms, which are super nice and easy to use.

Cons: It's a little pricey.
Their API can be pretty slow to send emails.
Free plan is not usable at any scale.

Overall: Email as a service.

Capterra-loader

Easy to use mail service for developers

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: SendGrid is super easy to setup and use. The sdks and developer references make is super easy to implement in pretty much any language or framework.

Cons: The "Activity" and logs only go back a few days. It makes it difficult to research if emails were successfully delivered if they are older than a few days.

Overall: Easy to use email sending platform

Great Product

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use once getting to know the product. Great integrations and the pricing is fair. Good support.

Cons: It was difficult in the beginning to get use to the product and integrations but once learnt is easy.

A one-stop shop.

May 04, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.

Cons: It can be difficult to really get the answers you need when you need them with send grid because their UI has so a lot of options within it and the Marketing Campaigns UI is not the best, in comparison to other ESPs.

Capterra-loader

Good mass email software

Apr 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: One of the best softwares for driving email marketing strategy. The best templates that I have come across, also the amount of personalization that can be driven through personas is great. The flexibility around add unsubscribed prosepects is good. Pricing models are very flexible and great choice for startups.

Cons: The product performs well overall, more personalized targeting features can be added such as IP based etc. The product is more suited towards B2C email marketing, more B2B marketing features can help

Overall: Email marketing

Highly Cost-effective Email Platform for Promotional emails

Apr 30, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1. It's a highly cost-effective, reliable & scalable solution for marketing & promotional emails. 2. Like Mailchimp with Mandrill, Sendgrid also has a drag-drop email designer provided with various templates to make up for marketing campaigns. 3. It offers decent reporting of daily emails sent, deliverability, opens, spam & unsubscription figures. 4. Apart from email API & marketing campaigns, it offers Expert services to onboard, hand-hold Newbies/Non-techies in configuring & setting up marketing campaigns to optimize for deliverability & performance.

Cons: 1. Not highly recommended for transactional emails. 2. Some of the IPs allotted in dynamic allocation of IPs might be blacklisted increasing you spam rates. It's good to go with a dedicated IP.

If it were possible to give out negative stars in customer support I would

Apr 25, 2018
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It sends emails and that's about the only good thing about this product

Cons: This product and their customer support team had an editor that could switch between code and design view that I loved and they discarded it. They advertise like the switch they made is genius and is unquestionably better. It's also frustrating how they just ignore customer issues like this, all I want is a simple way to switch between code and design view and they won't even respond to me when I ask about it.

TLDR; Terrible customer service & buggy template editor

Overall: emails

Better value than other email providers

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great pricing SMTP Great customer service Very motivated to improve Easy to integrate with my Social Engine site

Cons: Complicated to understand at times as there are a lot of technical terms. The pricing also goes up sharply after a certain number of emails, but that¿s after a high threshold of emails.

Excellent Deliverability and Reliability

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to integrate pretty much every external application that I need as well as quickly integrate all of my WP sites to use Sendgrid to send all my emails.

Cons: The main UI on the Sendgrid Dashboard could be a little more user-friendly overall and could benefit from a "quick links" tab for the most used areas of the app.

Great ESP with SMTP support

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: easy to set up, white label url, and get emails sending through API and marketing campaigns. Fast delivery and general reporting.

Cons: The pricing could be more granular for marketing campaigns. The cost per email address is not always relevant especially if you have a segment that you rarely send to. Campaign tracking pixels would be nice to add to website to have a simple CRM system in send grid campaigns.

Super easy to use!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's really easy to use and the platform is so aesthetically pleasing! As a customer support rep, it's important to have quick access to information when someone calls in about email issues, and within seconds, we can figure out what the problem is. Send Grid has been great.

Cons: No cons just yet! I'd recommend it to anyone email delivery software without a doubt. Great product!

Amazing product that does the job!

Apr 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We send out all our transactional emails with the easy to use API. Never had any problems and easy to set this up.

Cons: The marketing side is still not as good as some competitors, but this is not the main use for us. Also it's improving in the last few months

Capterra-loader

Easy emailing program, to send all your automatic emails and makes it easy to check your reputation

Apr 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the statistics, and that I can check if emails have reached their destination and if they've been opened. It also automatically checks if an email recipient is marking your mail as spam or blocks fake email addresses.

Cons: I don't like that you can't check which email it was that was sent. That would be nice if it was blocked or marked as spam. Then you can narrow your search down.

Difficult for beginners, but many tutorials.

Apr 19, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: We use SendGrid to put emails out to all of our Wisely loyalty users. I was tasked with this, I have no previous knowledge of how to build these types of emails or anything. I was able to figure out a decent looking email to send to everyone. I'm glad that they offer templates to start with. I really love the details in seeing how many recipients open the emails - both numbers and percentage, times, etc. The reporting is fantastic! Customer service is great.

Cons: I only used the templates that SendGrid provided, I could not figure out how to create one. I also didn't have a ton of time to devote to it. I think if I had more training on it, it would've been easier but I am thankful I don't have to put these emails together anymore.

Awesome all around

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use and configure. Tons of great features. Amazing support and staff. Support base is fantastic with their knowledge base, videos, blogs and resources.

Cons: There haven't been any true 'cons' yet that I've experienced in working with SendGrid. Their marketing module has come along way.

Great email delivery service. Can't beat the price!

Apr 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: SendGrid delivers almost ALL my email reliably. For my volume of email, it's a FREE service. Allows me track my emails through the delivery process, and manually resend when necessary.

Cons: The FREE service does not allow you to use CHAT support. I'd be willing to pay for this feature! They use to move me to better IP groups when the IP group I was in became blacklisted, now they don't. The NEW version of their website's User Interface is not as good for me as the previous version was.

Great for starters

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It is simple and easy to use. - They have well-prepared documentation and knowledge base. - The huge advantage is SMTP API, so it is possible to hook up almost every newsletter plugins. - Great price for beginners with the small list not generating income yet.

Cons: - No subscription forms, so you need to import contacts manually when no API is connected. There is Wordpress Widget but it is very poor.

Simple and relialbe

Apr 13, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: We use it to send out invoices daily. It makes the process very seemless with just the click of a button. It also give great tools on how to track your emails. We also use it for marketing emails.

Cons: Sometimes keys will expire without notice, and our invoices will stop going out. Not a big problem, just a minor annoyance.

SendGrid For Email Tracking

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface that puts the information we need up front in an easy to use format. We use it primarily to track email disposition...and it does this perfectly.

Cons: The only thing we wanted to see for some time was more history. Sendgrid just announced 30-days history...and resolved that "ask."

Easy to get up and running right away

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use, the prices are fair and the plans make sense! It has pretty much any feature I could expect from this type of service.

Cons: I wish that it was easier to send more emails beyond the amount I selected in my plan (i.e. automatic overage with pay as you go)

Great Performance , great API

Apr 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I mostly use the API, and I develop on top of that to my platform can send emails It easy to implement is quick, and we don't get many errors, Very happy, it helps make my work look good.

Cons: I don't have any complaints, but of course, maybe a cheaper price for the ones that only use the API to send emails.

Great Software in Emailing system

Apr 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SendGrid is a great tool for emailing system. its very easy in terms of configuration, implementation, administration and cost effective etc. there are multiple feature you can setup in setting sections according to requirement. I really want to appreciate the SendGrid team to create a user friendly and spammer free tools.

Cons: However SendGrid is the best tool, i have used in past. but there is always a scope in any software for betterment. in this case I just want some customization in reports. it will be better if we can customized the reports according to requirements.

So easy and so affordable

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SendGrid makes it easy to have emails delivered right to my user's inbox. There are already a ton of integrations available. The API itself is really easy to use. I haven't gone a day without using it since I signed up.

Cons: Every time you change plans, you need to explain the upgrade. I know it's a security measure to avoid spammers, but it could take a little less longer.

Provides a robust and reliable email delievery systems!

Apr 12, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: SendGrid has affordable plans and solutions for scaling up individual or small business. It provides easy to use and customization marketing campaigns which are useful and packed with powerful features, useful in leads generation. From personal point of view, SendGrid API provides a ton of features to integrate and use the service in a variety of innovative ways to get your job done. It provides powerful features for transactional emails and has a nice UI, so the whole experience of being an user is easy and without any hassle!

Cons: The only thing that troubles me is the support staff as they fail to follow up on the issues and support is an area where SendGrid can improve a lot. Also, my shared IP's do not pass the spam checkers and get flagged often as spam.

Capterra-loader

Sendgrid is popular and it stands up to it's name

Apr 09, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good services and stable delivery of emails. Good UI, customer support is also helpful and efficient

Cons: Documentation could have been a bit better, i had to spend quite a lot of time searching. Prices are also a bit higher as compared to competition.

Overall: Ability to send emails quickly and securely

Easy to use and sends email fast

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We just use the SMTP relay portion of the software. It's extremely easy to get setup and email gets delivered quickly. We had blacklist issues with previous providers so it's nice to see that's not an issue. Pricing is very reasonable.

Cons: I believe the reporting could be a bit better. Finding specific messages can sometimes be hard. Other than that I can't really complain about the software.

Quick and easy set up for email automation

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Great sequences, easy to use templates and made capturing an audience's attention very simple for any level user!

Cons: Not as many features as some of the top competitors but the pricing is there and it makes it easy to run basic automation.

best transnational email service

Mar 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Sendgrid is a great tool when it comes to create, send and maintain marketing emails. Sendgrid provides customized email templates. Message delivered is super fast. Provides matrices and report of sent emails. It is easy to integrate in majority of programming languages.

Cons: Although Heroku provides a free starter plan with 12000 email per month the next available plan starts at around per month and provides only 40,000 emails

Overall: We send transnational and marketing email using Sengrid. It is easy to integrate and We are very satisfied with the performance.

Capterra-loader

Our only email marketing software!

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the reporting aspects of sendgrid! You can a/b test, check open rates, check links, all the information you would need to know. We recommend it to our clients as well!

Cons: The design could use a bit of work when it comes to making an email, unless you know coding the designing can get a bit clunky.

Overall: email marketing, reporting

great email management software great for mass emails

Mar 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: This is a great solution when you have to send mass emails. Many other platforms get very expensive to send mass emails.

Cons: You have to set up your own templates so it's not necessarily a good tool for people who don't have some technical background.

Capterra-loader

Sendgrid is great as an email delivery platform, but it could have more features

Mar 09, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Integrations were super easy. Providing a SMTP interface made for a seamless transition from using SES and Gmail to Send Grid. Email delivery is fast, and bounce rates are very low. The ability to dump all events is also super helpful for slicing delivery and engagement in the email channel.

Cons: I was looking for a service that made getting information about our email sending easier. I had to combine this service with keen.io in order to have a full package. For developers looking for a turnkey solution, I would set those two up as a pair. Otherwise, you can consume the stats and process them on your platform.

Overall: Email Sending. It's effective, It's cheap, and it has all of the bells and whistles I need to integrate it into my platform.

Capterra-loader

Awesome software!

Mar 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We needed an email server provider for our web application and my friend recommended me Sendgrid 3 years ago. We are still using it without any problem. Our Pro 300K plan gives us a clean, dedicated IP address so our automatic emails don't end up in Spam folders.

You can observe the email's journey and get various analytics on how many emails are delivered, how many people have opened, how many clicks etc.

Our marketing team also started to use Sendgrid to send newsletters. It is very easy to manage contact lists and subscriptions.

Customer support is great. They helped a lot whenever we have a question or problem.

API documentation is clean and thorough.

Cons: Website menu structure is a bit complicated and left menu fonts are faded. It is hard to read the menu elements. It's color should be darker.

Overall: We send approximately 300K emails per month and Sendgrid made this job very easy for us. I strongly recommend this software.

Probably the best SMTP service I have used.

Mar 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: After trying and testing out many SMTP services, I have found the best and highly reliable SMTP service for my emailing needs.
It definitely provides me the higher delivery rates for my marketing campaigns.

Cons: At first, I was held back by its pricing plans so decided to opt just for its SMTP services.
Also, some of the advanced features were quite overwhelming for me and were also difficult to find those in their documentation.

Overall: High email deliverability assured better sales prospects for my marketing campaigns.

Capterra-loader

A proper way to get your emails routed

Mar 08, 2018
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Extremely
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Pros: the fact that you can link it (or plug it) with everything you want, it's really a good routing platform

Cons: the deliverabilty is not that good and you'll have to figure out how to handle spf and kim settings to enhance it

I enjoyed using Sendgrid, it helped me a lot!

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to configure campaigns and newsletter and keep track of the emails flux from you to your customers. It is also included in Google Cloud Applications so I'd say it's a great choice, you can't go wrong with Sendgrid

Awesome software for our company.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Sendgrid manages and distributes all of our email notifications to the clients. We normally send about 10,000 + a day and this program lets us monitor who's received it and who's spammed or bouncing them back.

Cons: The layout is hard to navigate if you're logging in for the first time. It does get easier. I wish there was more criteria to search for. Error message reasons do not make sense sometimes.

Overall: Great software for any company that send a lot of emails to clients. Automation is key!

Capterra-loader

I still want to use and verify

Mar 01, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: I still want to use and verify. I cannot give a review when I am registering. I still want to use and verify. I cannot give a review when I am registering.

Helps run everything smoothly

Feb 24, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: SendGrid has been super helpful in automating emails - Deliverability is great. And has wonderful customer support.

Cons: The only thing I'd say is that it can be tricky to set up for the first time when using a third party app.

Runs our entire automated email communication

Feb 15, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Allows for customizable templates
Pretty good open rate -- (some SPAM)
Allows for very flexible configurations across many different types of emails

Cons: The learning curve was quite steep. While our rating with the service was "Excellent", we discovered at a later date that a number of emails had been flagged and unsent -- a problem that we fixed immediately, but did not realize was an issue at first.

Overall: It literally runs everything we do with email features of our application. It adds a lot of value to our users, but it takes some heavy lifting to get everything set up correctly.

Solid deliverability with some of the better customer service in the space.

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The customer service really stands out with SendGrid in comparison to other email service providers. When you can carry a conversation with a competent professional who actually understands the software they are supporting, it makes a huge difference these days.

Cons: I'm not a huge fan of their email builder, but this is more a matter of personal preference. I find it a tad inefficient in comparison to some others I've used in the past.

Overall: Excellent customer service in comparison to other email service providers.

Zero Frills Email Solution

Feb 07, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Sometimes you need to send out a TON of email and you don't need any frills. The pricing is reasonable. The platform is simple. The reporting works. Your visual edit works and it does a pretty decent job pulling out bad emails.

Cons: There's a TON of room for improvement. I would love some additional custom fields when it comes to sorting my data. I think you need to find a better place to put your "lists" inside its own menu. I've often spent minutes trying to track down where a new set of uploads has gone or struggling to find the right place to do the upload in the first place. You allow for scheduling but not running sequences based on the reactions. I would LOVE to see far more advanced functionality in the future.

Good delivery and API. Used it for free

Feb 06, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: What I liked most about Sendgrid was that it had really good deliverability. It integrates well with other tools using API.

Cons: It was some-what hard to set up for the situation I was using it for. Which most people probably wouldn't run into.

it works...

Feb 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: You get 12.000 free emails to send each month, the API is easy to use with a well-built documentation that helps you get started very fast, if you still struggle to get started there is a phone chat and email support available 24/7.

Cons: Emails sent are not saved to make sure they were sent correctly, it's difficult to debug any issue..

Capterra-loader

got it for free through their startup program

Jan 30, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: i liked the support, and set up, and the interface for designing email campaigns. really nice looking tool

Cons: unfortunately the majority of emails that we tried sending through their platform never reached their intended destination

Capterra-loader

A really good email relay service

Jan 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: An easy way of delivering mail through a reputable, tracked cloud relay service. The ability to have multiple sub users with different quotas set for each. The pricing is really competitive.

Cons: The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response.

Great for batch email/newsletter

Jan 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The new ¿campaign ¿ of sendgrid made sending newsletter and batch email easier in a user friendly platform. The average marketer will without a doubt find what he is looking for with sengrid for a lower price than other provider.

Cons: Sending emails using a csv file is not way harder and almost impossible since they removed the legacy newsletter.

Good email service for non-coders

Jan 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: If you don¿t know how to code, this is the best email marketing software. It offers an awesome drag and drop style newsletter build that anyone can learn. It is easy to use and learn. Also, great pricing.

Cons: There are always little bugs I run into with fonts changing or features not showing on my end, showing up in a test email. For example, my social media bar always sends white when it¿s black on my side. It sounds small but it makes it look sloppy.

Good delivery, nice API

Jan 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: -Very easy implementation on the back-end -Good integrative capabilities -Makes it easy to get started -Strong deliverability rates

Cons: -Just IPO'd and public status may affect operations due to higher shareholder accountability -Based in Denver, so microscopic increase in delay over a Silicon Valley-based delivery provider perhaps

Good Product, Not Great

Dec 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -SendGrid has recently in the last year, come up with a better pricing model for its newletter service. Our E-mail service provider spend was cut in 1/2. -Easy to use. API is well put together and good for programmers. -Reporting is good. I can get to the information I want fairly quickly and easily.

Cons: - Lacking some features / integrations we'd like to see, like with social media platforms - We feel we significantly overpaid for services from SendGrid in the past, and nearly left SendGrid due to completely being unwilling to works with us in getting something back for that. - Web UI is still a little buggy. - Fixing bugs and new feature implementation seems slow

We use SendGrid to send emails from our database. It does a fabulous job!

Dec 05, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It sends emails from our database. The set up for that was extremely easy, and as a non-profit, the pricing is extremely affordable. It allows us to see general statistics for our emails as well as monitor whether a specific recipient actually opened a specific email or clicked on it. It also notifies us if someone clicks spam or unsubscribes so we can remove them from our database. It's easy to monitor what is happening to our emails. When we were somehow blacklisted by AT&T, we were able to catch that quickly and get it resolved.

Cons: SendGrid campaigns is a little difficult to work with. Also, their unsubscribe groups doesn't seem to work as well as I would like. It is difficult to know exactly what categories of email people are wanting to receive.

Overall: They consistently send out my emails and help us comply with the CAN-SPAM act. They help us make sure people are getting the emails they want but not the ones they don't. I can't imagine trying to manage our emails without them.

Capterra-loader

Better deliverability than SES for us, but still lacks features

Oct 12, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Deliverability is good when you get your own IPs. Easy to use and setup. Stats are ok, but not kept forever.

Cons: It lacks features such as drip campaigns (automated email serious based on when a subscriber joins your list).

Overall: More emails delivered.

Send grid is phenomenal for my daily email tasks.

Oct 10, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: I have to utilize this tool daily when troubleshooting email issues at the work place. It's fantastic for finding the emails and verifying they sent, or why they didn't send.

Cons: I wish the email message content was present and I didn't have to switch between several servers to verify all email sends.

Simple email

Oct 04, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Extremely
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Pros: Send grid was simple to use. Never had any large issue when I was using it. Great at keeping your database updated on updates with things

Recommendations to other buyers: It's a solid platform so nothing exactly standsout as terrible or outstanding. I'd still recommend people try other services first to see what fits for you better

A good engine but poor management

Sep 14, 2017
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact that the trust that I can have that emails are being delivered. Its a piece of mind that most CMS are assured but with send grid I'm a fan

Cons: Unfortunately the management cues are bad. There are very limited analytics tools that causes questions and backups

Amazing product! Delivers emails right in the inbox

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: We use SendGrid integrated with Mautic to send emails and email campaigns. We started to use SendGrid after MailChimp stopped it's free plan. We've been satisfied with the solution and the delivery rate offered is amazing. You get 12k free emails which is sufficient to start with. The APIs are easy to use and available for almost every task.

Cons: The dashboard UI could be better. Sometimes the color is so light that it is just difficult to read the back-end. But that's about it.

Overall: - Email sending
- Reliable delivery of emails
- Spam rate score calculations
- Automation of campaigns
- Integrations with other tools

Support is not ok! Paying full monty and still coming in to spam of hotmail

Sep 08, 2017
1/5
Overall
2 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The api is easy to manage and to make. This is the only advantage, but api may be good but then the emails won't deliver what is the use of a good api then.

Cons: Very bad customer service. Do not have the knowledge. And only try to sell extra . For example they cause a problem in the email and therefore it is delivering into spam of hotmail. Then they will propose to contact their specialist, but you will be charged!

Using sendgrid as our email marketing service has been great so far.

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: The platform makes sending transactional emails easy and seamless. They also offer a pay as you go pricing which means you don't have to pay them for the period you don't use them.

Cons: The marketing email templates are not good enough. They also use shared IPs which increases the tendency of being spammed.

Overall: Seamless transactional email service.

I love SendGrid. We use it to ensure deliverability across our sites.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Great customer service. We had an issue a while back about email deliverability - it ended up being a provider error but SendGrid took their time to work through the issue with me and give me some suggestions of next steps I could take even though the issue ended up not being on their end. Very impressed.

Cons: I wish there was a way SendGrid could "talk" to the email provider a little more in depth. We sometimes have emails that are delivered, but the email provider is actually holding on to them for some reason, usually because it thinks it's spam. But I want to know the full story.

Overall: great way to communicate to clients how their deliverability it.

Until it was free , it was great.

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very easy to setup. We used mostly for notification emails and their API is very robust. Also design and UX are great.

Cons: Until they cut off their free plan a few weeks ago, I couldn't see any cons with this software.

Overall: We relay their functionality on many of the sites we developed and works great. Clean and easy interface.

Sendgrid is the best white label email service

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: I like how easy it is to work with the Sendgrid API. You can send them all the emails you want and they send them out. It is just that easy.

Cons: I don't have any concerns with Sendgrid. I do wish it was easier to find lists of people that I have sent emails to.

Great ESP for any email needs

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Simple setup and has the ability to scale

Cons: Old admin was better

Overall: One of the best background services you can set and forget. Runs nearly all the companies I've set up for email and half the emails that end up in my inbox. Amazing delivery rates that no one else in the industry can touch.

Recommendations to other buyers: No

Opening an account with SendGrid is like an out-of-body experience.

Mar 02, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Comments: I initially opened the site to explore the solution. I thought the best way to evaluate this service was to try it, since there was a trial free version available and promoted on the site. They ask you for your name, the name of your company, and a few other questions, then for some odd reason a message flashes on the screen that you have not been accepted by them.

Cons: Once you have been rejected by the system, that's it there is no way to start and account, and support flatly denies that they know why.

Recommendations to other buyers: In all my 50 years in business, this is the most unusual way to treat a potential customer that I have ever encountered. I don't think I could recommend this business to anyone!

SendGrid has proved to be a no-brainer for our custom software dev agency

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: We have experience using SendGrid both as a transactional email sending engine (using templates) as well as using them for email campaigns.

Pricing: for their functionality, we've found their pricing to be an excellent value

Documentation and Support: very helpful, we rarely need to ask "how do I do this" questions of the support team. However, when we have had to ask for help the support team has been helpful. One minor annoyance is that I've grown used to super quick response to questions (e.g. via chat). Although their email support time isn't terrible (< 24 hours in my experience) I've found myself waiting for a response.

Functionality: their API is easy to use, especially with the node.js library. The website has been very easy for us to use. Campaigns are easy to manage, as are Contacts. The ability to easily segment the contact list into dynamic groupings is very useful. One minor annoyance -- email campaigns open by default in WYSIWYG mode, which appears to mess with the code we created using Zurb Foundation for Emails. We end up copy/pasting the email source code again each time we enter edit mode for a campaign.

Great for transactional emails

Jan 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: No time setup and install
Very fast email delivery
HUGE free tier
super easy to use.

Cons: No cons yet!

Overall: Sendgrid is the best option out there for your transactional emails, in my case I use it straight fwd from my Heroku projects and is a very nice way complete process email related (like signup confirmations or forgot password related functions).
The free tier is HUGE and the email timing is also great.

SendGrid for Email Marketing

Dec 09, 2016
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We've been using SendGrid over the past several months, and it has been everything we hoped it would be and more. The ability to manage unsubscriptions from campaigns is more effective than our prior vendor, and the management of users who forward campaigns to others and how this won't affect the initial user is a great feature.

Trusted and stable emailing service

Dec 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: As a startup, we did not want our emails to go into our customer's junk folders. What we wanted was a reliable and industry trusted emailing service. We chose sendgrid for that. Sendgrids email management dashboard not only tells you all the activity but also shows you and tracks each email sent out, received and their statuses like the email were opened by customers along with the time etc. It's just awesome!

Solid SMTP or ESP

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Comments: I've been running with SendGrid for 3+ months so I don't have too much experience, but the first few months is when I typically deep-dive a product. Delivery rates are decent. Then ESP tools are fairly good. Support is up and down - I can call someone and troubleshoot a problem, which is great. But, I submitted a ticket via web. It was answered a day later. I replied with questions about the ticket four minutes later, two days later, and a week later - no responses. Sending capabilities were shut-off without warning for over a day due to unpublished spam complaint levels. I thought this was a severe response but appreciate their efforts to maintain a user-base adhering to industry best standards.
All in all, SendGrid is a very capable ESP, excellent with transactional, solid API and documentation and a fairly decent value for the service.

Worthy software, one of the best

Dec 06, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Good interface, fast delivery, good customer support

Cons: highly priced for high volume mails

Overall: I think sendgrid is one of the best out there for transaction emails, and email marketing. Their delivery is good, and fast customer service.

Why we moved away from SendGrid.com - Lost Account and Useless Support

Nov 04, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: It COULD send mail

Cons: You get logged out of your account and their support takes over 48 hours

Overall: So we decided to moved all our services away from sendgrid.com a.s.a.p once they logged us out of our production accounts. They take over 48 hours to respond and then its only to say they either they cant help your or that there is nothing wrong ! Their answer is "Create a new account"

Recommendations to other buyers: JA DONT USE IT !

Saddened I didn't try this earlier

Nov 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: We use this for our transactional emails, and have realized that sendgrid provides powerful tools for analysis of delivery of transactional and marketing emails. The unsubscribe feature is excellent, and ensures we remain CAN-SPAM compliant.

Cons: The main sendgrid website is a little hard to navigate, but this isnt an issue with the app itself.

Overall: I really enjoy the poiwer of sendgrid. We converted from mandrill, and have been nothing short of ecstatic. We custom brand the sending domain and user interface. The API is excellent, and a drop in replacement with excellent documentation. The tracking and stats facilities are excellent, and more powerful than we can imagine. We have several user identities with varied levels of access to the service.

Great online mail delivery agent

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Why deal with sending email? For pennies, you can get near guaranteed delivery to the most popular MTA and mail organizations. Easy API for integration and good access. Don't send spam, because Sendgrid trusts its customers and will quickly block your access if you are a spammer.

Easy to scale

Oct 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Comments: I would just like to give my honest feedback. AWESOME! Service is great and affordable. The only downfall is i wish if they had trained their support reps better. Took me over 1 hour via chat to get the information i needed. Never the less, great platform.

Pretty Solid and Reliable

Oct 30, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
3 / 5
Value for Money

Comments: We've used Sendgrid for a few years now, without a hiccup. It's worked well for us and has been very reliable. Their interface is easy to use and has most of the features you would expect, e.g. reporting, graphs, metrics, and the ability to search for users and emails that were deployed. I've had various members of my team trained up using it without any problems and they use it on a daily basis. We're heavily invested in it now. Sendgrid has pretty good customer service too, and have helped us quickly whenever there has been an issue. Sendgrid is solid and reliable.

Pros: - Reliable. - Has the features you need for transactional email, but also email campaigns too. - Has very good reporting - Has good customer service. - Offers a static IP address.

Cons: - Can get a little pricey if you send over 100,000 emails - Doesn't allow you to see much about the email that was sent, e.g. headers, subject, or body, which makes debugging issues hard.

SendGrid not for the faint of heart

Jul 22, 2014
1/5
Overall

Comments: I would recommend against SendGrid. We started using SendGrid using a relative old list. We immediately ran into issues with this list and had our account suspended. Checking the same list with MailChimp we found that MailChimp warned us about the quality issues before sending, allowing us to clean the list, and SendGrid just closed our account after sending and running into high bounce rates. After that we had to deal with a highly critical customer service department that treated us like a headmaster treats a child. Contrastingly, working with MailChimp is a breeze. I realize that using an old list was actually a mistake on our side. However, I believe a service can protect you against making beginner's mistakes in stead of punishing you for them.

Pros: Cheap

Cons: * Easy to make mistakes * When you do, they suspend your account and you get to deal with the stern customer department

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Apr 05, 2018
1/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Sep 19, 2017
1/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money

May 03, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Dec 13, 2016
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Oct 25, 2016
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

May 31, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

May 19, 2016
2/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support
2 / 5
Value for Money

Mar 28, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Customer Support
5 / 5
Value for Money

Feb 23, 2016
5/5
Overall

Nov 24, 2015
5/5
Overall