# iCohere Unified Learning System Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iCohere Unified Learning System Software - reviews, pricing plans, popular comparisons to other Learning Management System products and more.

Source: https://www.capterra.com/p/12973/iCohere-Unified-Learning-System/reviews

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# 

 iCohere Unified Learning System Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

iCohere Unified Learning System

## What is iCohere Unified Learning System?

iCohere has been bringing full-service technology solutions to small, medium and large associations, nonprofits, and government agencies since 2001. Our cloud-based Unified Learning System seamlessly integrates webinars, courses, hybrid and virtual conferences, and online communities into one easy-to-use platform. Deliver a more collaborative, engaging experience for your organization, and gain access to all the platform features with cost-effective pricing.

## What is iCohere Unified Learning System used for?

[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Healthcare LMS](https://www.capterra.com/healthcare-lms-software/)[Certification Tracking](https://www.capterra.com/certification-tracking-software/)

Top alternative

Featured

Overall rating

Based on 51 user reviews

Reviews sentiment

Positive

98%

Neutral

2%

Negative

0%

Starting price

$980

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iCohere Unified Learning System

4.8 (51)

VS.

[4.7 (484)](https://www.capterra.com/p/230567/360Learning/reviews/)

Starting Price

$980

Per Month

Starting Price

$8

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (51)

Ease Of Use

4.6 (482)

Value For Money

4.8 (39)

Value For Money

4.3 (388)

Customer Service

5.0 (50)

Customer Service

4.7 (442)

## iCohere Unified Learning System alternatives

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (187)](https://www.capterra.com/p/144871/iSpring-Learn/reviews/)

Starting price

$3.58

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.3 (232)](https://www.capterra.com/p/150446/Cornerstone-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

[4.5 (333)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/61763/Absorb-LMS/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Academic/Education

Software specialized for schools (K-12 & Post-Secondary)

Asynchronous Learning

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Blended Learning

Supports learning paths that combine in-person classes with online/virtual courses

Built-in Course Authoring

Tools that allow users to create and publish courses and course material/content

Calendar Management

Track and manage schedules and meetings via an integrated calendar

Certification & Licensing

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

iCohere Unified Learning System 25 features

Software specialized for schools (K-12 & Post-Secondary)

Supports flexible learning at different times (i.e., learners can access course materials at their own pace)

Supports learning paths that combine in-person classes with online/virtual courses

Tools that allow users to create and publish courses and course material/content

Track and manage schedules and meetings via an integrated calendar

Enables management and tracking the certification/licensing requirements of learners, employees, or stakeholders

Provides a channel for team members to share media files, communicate, and work together

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Software specialized for corporate use

Create, organize, and assign courses to users

Track which progress and course materials have been completed by each user

Software specialized for companies that sell courses/content

Track student's scores and grades on course materials

Students can access materials and communicate with instructors via their online student profile

Organize and track educational activities

Designing course materials to be completed in a sequential order for personalized learning purposes

Access for students to complete learning materials on mobile platforms

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Create tools to promote social interaction and learning between students/trainees and instructors/trainers

Real-time, interactive learning experiences where participants engage in learning activities simultaneously

Integrate with Talent Managment software to better track learners progress and training sessions

Create tools to measure student retention of learning material and lessons

Connect with meeting participants remotely over video

Get Advice

We can help you find the software with the features you need.

Features

4.7 (42)

4.7

Based on 42 reviews

## Pricing

Value for money

4.8 (39)

Free Trial

Basic

$980.00

Per Month

Value for money

4.8 (39)

4.8

Based on 39 reviews

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## Support, customer service and training options

Customer Service

5.0 (50)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (50)

5.0

Based on 50 reviews

## User reviews

Overall rating

4.8

Based on 51 reviews

Filter by rating

5(42)

4(8)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Group Leader, Road Warrior, Marketer

Education Management

### "Learning Center Made Easy"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

January 8, 2019

Pros

Working at an independent learning center has it's advantages. Being able to this app to manage it all just made it that much better. It's ability to adapt to my teaching system is amazing.

Cons

I wish there was more ease in using it from a tablet or your mobile phone.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Manager of Technical Training and e-learning

### "My experience with the product has been great. The notifications keep me informed and up to date! "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 29, 2017

I was able to build my network and I was able to recommend processes in my organization to further streamline our webinar program. Thus, I was able to walk away with real solutions that have proved to be beneficial.

Pros

Networking with other CVEPs and candidates. I like the forums at the end of the lessons allow for deeper reflection and by viewing other posts I'm able to see different perspectives.

Cons

Too many options. When I initially entered the platform, I was only interested in taking my training. It should have been available on the home screen instead of me having to search for it.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 2, 2018

Thank you very much for this anonymous review! So glad to see you are getting good value from the platform including the community features.

AU

Anonymous User

Vice President for Education

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 26, 2017

Pros

I have used this software as a learner. They offer many well-curated and well-produced courses lead by leaders in the education industry. It is very easy to identify assignments, collaborate with others,view live sessions, etc.

Cons

I cannot think of any issues or deficiencies I've run in to as a learner. If I had to pick something, their GUI could use some updates, but that is purely cosmetic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 27, 2017

Thanks so much for your review, we appreciate your feedback. iCohere 2018 includes the new Classroom interface that will, I bet, address those "GUI" concerns. Thanks again!

CH

Carol H.

Principal

### "Incredible customer service"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 14, 2017

Pros

Designed with people in mind - how people talk to each other and interact, promoting excellent learning and dialogue on line.

Cons

user interface could use a refresh. They want me to write more but that is really the major con from my point of view.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 15, 2017

Thank you for your review, Carol. We are about to launch iCohere 2018 with a new user interface for eLearning called the iCohere Classroom. Check it out, I think you will be impressed! Thanks so much.

MB

Monika B.

Sr. Instructional Designer

### "I am an instructional designer who sets up courses and pulls reports from LMS for further analysis "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2017

Pros

iCohere offers many features that let's you customize the setup of courses. The Classroom is very visual with image icons and pleasant for the learner. We had been using iCohere for our online courses and webinars. The first response as well as the developing team are both very responsive and knowledgeable. They are able to distinguish and help you with many issues along the way. If I were to pick, I think customer service would be the top of the list, following closely with usability and ability to set up programs the way you like. They will always work with you and help you get the features you need. Webinars through Webex are very easy to use and access.

Cons

There are still few features that iCohere needs to work on, for example, SCORM is pass/fail only, where others offer ability to report more information from the course. Classroom is not accessible from mobile devices, meaning, if you have all your courses in the classroom, you are not mobile accessible.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thanks so much, Monika. We so appreciate the opportunity to support the good work of the American Society for Healthcare Engineering (ASHE). Your SCORM courses are highly interactive and engaging -- congratulations!

HL

Heather L.

Director of Education

### "Taking webinar classes for CAE credit."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

All encompassing. Lots of different types of information can be stored in the platform. Easy to login. One stop shop.

Cons

Not as easy to navigate as other tools that I have used. Always struggle with finding my certificate after sessions.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank you for this review, Heather. We have added a new icon -- now it's right at the top of every classroom screen! -- to access your transcript. We truly appreciate your feedback and help in making iCohere easier to use.

Kristen K.

Manager, Virtual Solutions

Management Consulting

### "Great Experience, Exceptional Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

Customizability and great support. Customer service makes a huge difference in the user experience! I also appreciate the availability of training and skill development through iCohere Academy.

Cons

A little bit of a learning curve, but again the support is great. I would like a more streamlined interface, but every software has limitations and this is a personal preference.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thanks so much for your review, Kristen. We always s value your feedback as a leader & innovator in online learning. We're always working to make the system easier to use and the new iCohere Classroom is an impressive upgrade that I hope you will enjoy.

Keshia B.

Director of Outreach and Enrollment/Strategic Initiatives

### "Superb customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2017

Easy collaboration, information sharing, and more.

Pros

The software is very easy to use and the layout is great. I enjoyed being able to tailor the software for my organization's needs. Also, the customer service is absolutely amazing as I appreciated receiving a phone call or email checking in to make sure that iCohere was still working well for myself and the clients we work with. I would highly recommend iCohere to others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank you so much, Keshia. Supporting healthcare and medical nonprofits is super important to us. HCAN's support for rural health clinics is so important and impressive, we truly appreciate the opportunity to be of service.

OC

Olympia C.

Education Program Specialist

Education Management

### "The virtual software was user friendly and seemed compatible "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2017

Pros

The software seems to be able to accommodate any business size including non-profit associations. The functionality was wonderful and little to no technical issues.

Cons

There was an issue with multiple windows opening. Not a huge issue, but very interesting. This should be easily fixed on the back side of the software writing.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank you, Carter. We're working on the "multiple windows/pop-up" issue. For example Articulate now open directly in the classroom page and video play without a pop-up. This is complex due to differing web browsers and devices but we're getting there!

JB

Jessica B.

Manager of Education

### "Multi-Functional Integrated Member Community"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 13, 2017

Pros

The ability to create forms and host webinars is extremely useful. They system can house large documents for download.

Cons

The system is easy to use for the user but can be a little more difficult for the back end users to setup.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank you for your review, Jessica. Our integrated webinar system and web forms module are indeed two very useful modules. Please let us know if you ever need additional help with setup.

TC

Torrey C.

Assistant Professor

Mental Health Care

### "Excellent customer support and a great product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

iCohere is a very user-friendly LMS that offered exactly the technology we needed to launch our online training program. The customer support was particularly good - I would give that more than 5 stars if I could! iCohere was always available to talk us through any technical support questions we had, and to walk us through anything we needed to do to create or maintain our program.

Cons

There are only 2 suggestions I might make. First, the interface requires a lot of pop-up windows, which sometimes looked a little cluttered for people going through our online program. Second, the price was on the higher side, compared to some of their competitors - but access to iCohere's excellent customer support balances a lot of that out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thanks so much Torrey. It has been our privilege and pleasure to support the Beck Initiative's important work. Rest assured we're working hard on getting rid of those pop-up windows!

Alanna P.

Manager, CME and Online Learning

Hospital & Health Care

### "Great content system"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

I liked the interaction and the content from this platform. Customer care is responsive, fast, and caring.

Cons

I think it was a bit hard to navigate the system, there are many windows and it can be easy to get lost when initially orienting yourself to the platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank for your for review, Alanna. We very much appreciate the feedback and am glad to have you using the system. Yes, we are dedicated to providing top-notch customer service!

Deborah S.

Manager, Meetings and Expositions

### "Our very first annual conference with a live-streaming component and virtual attendees."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2017

We had a great launch of our first annual meeting with a live streaming component. Everyone was happy with the result. Attendees were asking for even more sessions to be broadcast.

Pros

Users found it easy to use. The staff was made clear on what was expected from them. It was attractive and engaging to view.

Cons

Flexibility of the graphic design of the landing page. It is not inexpensive, but it is quality for what you pay.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thanks so much for your review, Deb. Producing hybrid conferences is a fast-growing part of our business and we hope to do many more with the fine professional groups at Kellen.

Eric L.

Education Coordinator

Food & Beverages

### "Very user friendly, especially considering how many custom options are available."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

The best thing about iCohere is its user friendliness. It's easy to look at and to customize as an admin... and there are quite a bunch of ways to customize an iCohere site. Also, the company's client service is phenomenal. An iCohere staff member met with me via webconference on a weekly basis until I had the site fully built. She was always prompt and thorough if I had any inquiries/feedback. The staff member who helped me with setting up webconferences was also very helpful. Everyone from iCohere whom I've spoken to is very friendly. My company just did a soft launch of our new LMS last week and I'm very satisfied with my experience so far.

Cons

Integration with my company's database has been challenging, which delayed the launch. As I mentioned, though, iCohere's client service is all that one can ask for, which made the experience much more smooth than it would have been otherwise.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Eric we so appreciate your review. Getting NAMA launched with proper iMIS integration took a bit of tweaking work and I'm so glad to see that's ironed out and you're on the way -- exciting!

DG

Diane G.

Administrator, ACA Online Training

Law Enforcement

### "iCohere's LMS is top-level and user-friendly. Employees are customer-oriented."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

iCohere is easy to use in all phases of the system, including the customization. We have launched more than 20 courses in the past year and the process was smooth. Staff were readily available and provided assistance quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Diane we so appreciate your review. It has been a great pleasure to see how fast ACA has ramped up -- over 30 sophisticated interactive new courses up & running in the first year -- Wow you & your team are amazing. Congratulations.

CB

Clark B.

Network Program Specialist

Libraries

### "The best training and support out there."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2017

iCohere gave my organization a tool to reach our many members throughout the world.

Pros

The fact that it is a robust LMS, and that it offers users a wide range of options. The software is versatile and useful in many different ways.

Cons

Need to do more to give customers a full understanding of it's capabilities. If many customers understood the benefits of iCohere, they would get greater use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Clark, thanks so much for your review. Serving the Library of Congress with our collaboration and meeting solutions is one of the highlights of my career and truly an honor for our company.

MM

Margaret M.

Senior Program Associate

Government Relations

### "Very professional and very engaging."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2017

We were able to provide much more professional visuals and understand the needed steps to look professional in the visual world.

Pros

Does what it says it will do. I found it easy to follow and technical help was readily available. Great support staff. it is great! I did not have any problems following the support and it was very easy to use. The support staff is great!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thank you for your review, Margaret. We put a lot of emphasis on our customer support, both automated in the platform and through our unified learning consultants.

ZU

Zane U.

Tm

### "It was easy to use from attendee perspective.."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

December 13, 2017

Pros

Great layout and easy to access/run on a PC. Materials easy to access and video was clear with all my lectures.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

Thanks so much for this review, Zane. Much appreciated.

JT

Jason T.

Strategic Commincation Associate

Research

### "Easy, Reliable, and Effective"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 13, 2017

It has enabled us to improve our training and technical assistance in a cost-effective manner.

Pros

The software is easy to understand and use, however, the best part of iCohere is the support. From the initial training to ongoing support, the iCohere staff really go out of their way to make sure that you understand and are comfortable using the system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 14, 2017

We very much appreciate this review, Jason. It's very exciting to see what JRSA has already accomplished with the platform and your big plans for the future. Congratulations!

AS

Abby S.

Instructional Specialist

Professional Training & Coaching

### "Supportive team and platform for our very functional first virtual conference!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 19, 2017

We were able to transform an in-person training series into a virtual conference format, allowing us to increase access to presentations from our experts and live skill-building workshops. Our virtual conference was able to accomplish many of the same goals as our in-person trainings, but for a much larger audience (over 300 people), without requiring travel and other expenses from participants.

Pros

We used iCohere for our first virtual conference, and their team was very supportive in helping us develop the virtual conference website; provided great checklists, scripts, and other materials to help us organize, plan, and moderate our sessions; and provided a very functional, intuitive platform for our conference. They were able to work with us to adapt their platform to suit almost all our ideas and needs for transforming our material into a virtual format, including discussion boards, workshops, galleries, and more!

Cons

Use of breakout rooms for small group discussions during a live session would be a bonus! Otherwise, we were really able to get everything we wanted using iCohere's platform.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 21, 2017

We truly appreciate your review, Abby. Your innovative first virtual conference was amazing and we hope support many more. It is our pleasure & privilege to support the work of the WRPHTC. ~Lance

GM

Glenn M.

Director

Higher Education

### "Testing the software by participating in a class to get the user perspective."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 24, 2017

Pros

Easy to understanding and follow, with good guides, clear language and indicators for the user. Moving through the system, back and forth was simple. Good prompts.

Cons

The system opens too many windows, rather than using tabs. There is a lot of screen clutter, though it makes it more difficult to accidentally shut yourself out.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 25, 2017

Thank you for this review, Glenn. We so appreciate your feedback. Unfortunately we cannot change how Webex and discussion posts launch from the classroom, they do open new browser windows and that can sometimes be a bit confusing. We try as much as possible to keep everything in a single window view! Thanks again, ~Lance

LH

Lisa H.

Instructional Specialist

### "Great experience working with iCohere as a provider and also taking the Meeting Without Walls course"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 24, 2017

Pros

iCohere was easy to use and has great functionality. I never had any technical issues with the software.

Cons

I would prefer access using fewer windows. It's a small thing, but I prefer to access content in one or two windows.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 24, 2017

Thanks so much Lisa for this great user review, we so appreciate it! ~Lance

SR

Sara R.

CEO

E-Learning

### "Impressive organizational DNA of care and respect!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 30, 2017

I want to update a July 2016 review I posted then, I was in the first few months of being back with iCohere after my earlier use of it 10 years before. Now, 10 months into this new subscription, yes, I continue to be very glad to be back, and I also have a bit deeper observation I think is worth sharing. My good experiences continue, from the new training webinars to interacting with Lance and Alex on our development needs. It struck me recently that the high levels of customer care and respect are just about literally the core DNA of the entire iCohere organization. And to connect that idea with the coherent growth-expansions of the nautilus iCohere uses to communicate its approaches, this DNA metaphor fits because DNA shapes our form and growth. I think it's worth waxing philosophical here for a moment because, in my experience, it's rare indeed to witness such consistency in the qualities that matter most in an organization over a protracted period of time. It bodes well for us current as well as future users!

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 30, 2017

Thanks so much for your continued innovative use of the iCohere platform, and for your gracious feedback, Sara! We are honored & privileged to be supporting your important work. ~Lance

HH

Heidi H.

### "Great Service and Production for NAA's Virtual Convention!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

January 19, 2017

We have been so pleased with the virtual conventions created in partnership with iCohere. Both the production and service have been top-notch for two years in a row. Creating this virtual experience, with PD and networking opportunities, has allowed an affordable, high-quality experience accessible to our community members across the nation. Participants have had nothing but positive feedback and are already looking forward to our next virtual offering through ICohere.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 19, 2017

Thanks so much for this great review, Heidi. Supporting the National AfterSchool Association is our pleasure and privilege. Two years in a row your virtual conference has been a great success! We look forward to many more years of partnership. Best, ~Lance

BM

Bill M.

Vice President CEM and Employee Engagement

Management Consulting

### "Great Experience!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2017

I just want to say working with the iCohere team has been a great experience. First with Lance in scoping out or needs and then on the implementation of the Virtual Conference site with Gabriella and Alex. Everyone is very knowledgeable and professional. All our expectations have been met and in many cases exceeded. I would recommend iCohere with no hesitation

Pros

The software worked as expected and even when they updated the software, there were no problems after that. It was pretty easy to get the conference platform up dealing with the iCohere staff.

Cons

no Cons that I can think of.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

January 17, 2017

Bill -- thank you so much for this great review. Omega's first SCORE Virtual Conference was packed with fantastic, useful content for your clients and we look forward to continued success with this virtual conference & webinar series. ~Lance

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