--- title: "TriMed Complete Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TriMed Complete Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/129734/e-Medsys/" page_type: "product" language: "en" --- # TriMed Complete Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) TriMed Complete ## What is TriMed Complete? TriMed offers a complete software suite that includes: Electronic Health Records, Revenue Cycle Management, Patient Portal, Mobile, Digital Check-in and Telemedicine. Our products are fully integrated, so all modules seamlessly work together for your practice. We own our software. We implement our software. We support our software. TriMed is proud to be known as the EHR company that sets the standard for customer service in the healthcare industry. We serve independent practices across the United States and internationally, ranging in size from 1 provider to 400+ providers. Our mission: To serve those who serve the sick and suffering by providing excellent tools and services. ## What is TriMed Complete used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Overall rating Based on 54 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $589 Other, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TriMed Complete alternatives Highest Rated [4.8 (97)](https://www.capterra.com/p/159263/Better/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (645)](https://www.capterra.com/p/140062/Pabau-CRM/reviews/) Starting price $59.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (368)](https://www.capterra.com/p/124590/EMA/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [3.9 (1,377)](https://www.capterra.com/p/129169/Tebra/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 74% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129734/e-Medsys/alternatives/) ## FAQs about TriMed Complete Overview ### What problems does TriMed Complete solve? TriMed Complete helps medical practices solve rigid EHR workflows, slow staff onboarding, inefficient scheduling, manual patient paperwork, billing bottlenecks, and fragmented patient communication. Physicians, pediatric offices, therapists, billing teams, and practice managers benefit from customizable documentation, e-prescribing, reporting, telehealth, and fast support that keeps operations moving when issues arise. Answer based on 45 reviews Overview ### Which roles and teams benefit most from TriMed Complete? TriMed Complete is most used by practice managers, office administrators, and clinical teams in medical practices. Physicians, pediatricians, nurses, and advanced practitioners rely on it to document care and manage patient workflows, while billing, operations, and executive leaders use it to streamline scheduling, revenue processes, reporting, and overall practice performance. Answer based on 54 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is TriMed Complete built for? TriMed Complete is built for small independent medical practices, with 96% of reviewers from small businesses and 59% from Medical Practice. It also serves practices from 1 to 400+ providers, with additional use in Hospital & Health Care at 24% and Health, Wellness and Fitness at 17%. Answer based on 54 reviews Features and Usability ### What are the key features of TriMed Complete? TriMed Complete includes core EHR and practice management features like scheduling, charting, patient visit documentation, billing and claims management, and patient portal tools. Differentiating features include customizable templates and reports, e-prescribing, telemedicine, immunization tracking, and online intake forms, with customization and reporting standing out most in reviewer feedback. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? TriMed Complete starts at $589 per provider per month on the Per provider plan, which includes EHR, Practice Management, Patient Portal, Telemedicine, Mobile, and Digital Check-in. A free trial is available. No setup fees or contract requirements are listed in the provided pricing data. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does TriMed Complete integrate with? TriMed Complete integrates with Waystar for electronic claims processing, remits, and eligibility and benefits. The catalog data provided here lists Waystar as the confirmed third-party platform, so TriMed Complete’s integration coverage in this dataset is centered on revenue cycle and claims-related connectivity. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on TriMed Complete? TriMed Complete is generally easy to onboard for clinical and front-office staff, with in-person training, live online sessions, webinars, videos, and documentation available. Reviewers say small practices, volunteers, and nontechnical users learn quickly, sometimes within days or weeks, while admins and teams using advanced features may face an early learning curve. Answer based on 23 reviews Getting Started and Support ### What customer support options does TriMed Complete offer, and how do users rate the experience? TriMed Complete offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users consistently describe support as fast, friendly, and easy to reach, with real people available quickly and issues addressed promptly. Some note reporting can be confusing, but support helps resolve it. Answer based on 33 reviews Customization ### How customizable is TriMed Complete for different practice workflows? TriMed Complete adapts well to different practice workflows with customizable templates, forms, notes, and scheduling views. Small clinics, therapy groups, and multi-provider practices often find it easy to tailor daily tasks, though some teams note that deeper template setup can take time during implementation and later adjustments. Answer based on 22 reviews ## Features AI summary Based on 4,063 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) TriMed Complete supports all three features reviewers rate most important: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare teams protect sensitive patient data, maintain accurate medical histories, and document care efficiently, allowing practices to improve compliance, support better clinical decisions, and keep daily workflows moving smoothly. HIPAA Compliant 5.0 (19) 57.89% of 19 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Charting 5.0 (21) 61.90% of 21 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Patient Scheduling 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Medical Billing 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Claims Management 5.0 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies Appointment Scheduling 5.0 (11) 54.55% of 11 reviewers that rated this feature as important or highly important Schedule appointments via a calendar TriMed Complete 145 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Primary Care: Designed for primary care doctors/facilities. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Integration: Receive lab results electronically - Lab Order Management: Submit and track requests for laboratory tests - Live Chat: Ability to chat online in real time - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Intake: Patients can register for appointments in advance online - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Physician Scheduling: Manage physician availability and schedules - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Predictive Analytics: Predict future data based on historical data sets - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Real-Time Data: Receive data and information in real time - Real-Time Reporting: Active reporting of data and metrics - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Softphone: Use your computer as a phone device to make calls over the internet - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (54) 4.9 Based on 54 reviews ## Pricing Value for money 5.0 (50) Free Trial [View pricing plan details](https://www.capterra.com/p/129734/e-Medsys/pricing/) Per provider $589.00 Other,Per Month It includes: - electronic health records - practice management - patient portal - telemedicine - mobile - digital check-in Value for money 5.0 (50) 5.0 Based on 50 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (54) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (54) 5.0 Based on 54 reviews ## User reviews Overall rating 5.0 Based on 54 reviews Filter by rating 5(53) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent LW Laurie W. Billing Manager Medical Practice ### "Trimed Complete for the win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Our experience has been nothing short of outstanding. I would definitely recommend for any practice looking for value in software and customer service. Pros Trimed Complete has been an awesome tool for our practice. The software is user friendly and has allowed our billing team to work so much more efficiently. The reporting and billing tools are top notch, as well as patient communication tools. We have utilized both the collections modules and payment posting modules. The security of the platform is outstanding along with "one of a kind" customer support. Cons I really can not think of any "negative" feedback considering our wondeful experience thus far with both the software and the company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HB Hannah B. Nurse Medical Practice ### "TriMed Complete " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 TriMed support has always been very helpful. The product is easy to use and enhancements are made that truly help your workflow. Pros The service is superb! They seem to understand workflows and how they impact our day to day operations. They always listen when we make a suggestion. Cons There is not anything I can really say I dislike. If there was one thing, I would have to say that it is there are updates to the system that I am not always aware are happening. Something changes and then an email comes with the information. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Price/cost of Athena began to be too much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Beth K. Management Health, Wellness and Fitness ### "TriMed Complete is a great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Pros TriMed Complete is a very user friendly EHR. The ability to customize for our office is great. Custom Service and support at TriMed far exceeds our expectations. Cons There isn’t anything I don’t like about my experience with TriMed Complete. The software is always updated to increase functionality. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost and customer service at Athena became prohibitive and hard to reach. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jonathan H. Director of Operations Medical Practice ### "An Excellent EHR " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 My overall experience with TriMed Complete has been excellent. It certainly is an EHR that is worth every penny. The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot. The system just keeps getting better and better as I become more familiar with it and as the team at TriMed continues to improve upon what they have done. Pros What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it. The templates are great, and so is the speed. Chart navigation is very smooth. The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view. The widgets that are available are very helpful in terms of helping with workflow efficiency as well as maintaining compliance standards. The role-based access controls are helpful and keep things secure. Moreover, it is very helpful in terms of protecting revenue. The portal is very smooth for patient communications. Cons There are not very many things I do not like about TriMed Complete. Perhaps there could be smoother processes with adjusting scheduling slots. Sometimes there can be too many widgets and it can be overwhelming to navigate them all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MP Minal P. Practice Manager Health, Wellness and Fitness ### "Great EHR but practice management is cumbersome." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 30, 2024 Overall it has been great with a bit of a learning curve in the beginning Pros The EHR is elegant, flexible, and easy to use. Cons The billing and practice management module is cumbersome and difficult. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) To have one software to do multiple things Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sheila F. CRNA Hospital & Health Care ### "Trimed ACTUALLY cares" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2024 Pros Customer service. Response time is quick. They work on issues quickly. Cons Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times. You have to click on patient name to see this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Deanna R. Vaccine Coordinator Medical Practice ### "Trimed Complete Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Pros I have been using Trimed for over 5 years now, and it has been great! They are reliable and always willing to help whenever we have a question or offer a suggestion. I used a previous EMR system before this, and Trimed is a lot more user friendly. We are thankful for their support team who is always there to answer questions! Cons Everything works great for us, no cons! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Nancy N. IT and Property Manager Medical Practice ### "Trimed Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 I highly recommend Trimed Complete. They customize for your practice needs. They are constantly updating to make your job easier. Pros Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue. Cons I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person. Switched from [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) We needed a system more customized to our office needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH KATHLEEN H. PRACTICE MANAGER Hospital & Health Care ### "Sorry to end this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros Customer support and ease of use. Any problems were always addressed promptly Cons Not a lot to share here. TriMed filled all of our needs at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2023 Best of luck in your retirement, Kathleen! We greatly appreciate your partnership over the past 15+ years. HT Holleigh T. Office Manager Medical Practice ### "Help when we needed it!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 Just a few weeks into the pandemic we reached out to TriMed for help with a telehealth program. \[sensitive content hidden\] had us set up and ready for patient appointments within a few weeks and our provider was "seeing" patients. The customer service has been very responsive. We owe a lot to TriMed! Thank you!! Pros This product is so easy to use. The customer service is fast and efficient. The price is right. Our patients find it easy to use also. Cons I have not found any "cons" to TriMed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/129734/e-Medsys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Pabau vs TriMed Complete](https://www.capterra.com/compare/129734-140062/e-Medsys-vs-Pabau-CRM)