--- title: "TriMed EHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about TriMed EHR Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more." source_url: "https://www.capterra.com/p/129734/e-Medsys/" page_type: "product" language: "en" --- # TriMed EHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) TriMed EHR ## What is TriMed EHR? TriMed provides an integrated suite of healthcare technology and services designed to help independent practices streamline clinical, administrative, and financial workflows. The platform includes electronic health records, practice management, revenue cycle management, patient portal, mobile access, digital check-in, telemedicine, AI-powered documentation and workflow tools, scheduling, billing, reporting, and customizable workflows. Because TriMed owns, implements, and supports its software, practices work with one team from onboarding through ongoing support. All modules are designed to work together, helping reduce administrative work, simplify daily operations, and improve the experience for providers, staff, and patients. TriMed serves independent practices across the United States and internationally, from solo providers to organizations with more than 400 providers. Our mission is to serve those who serve the sick and suffering by providing excellent tools and services. ## What is TriMed EHR used for? [Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)[Medical Practice Management](https://www.capterra.com/medical-practice-management-software/)[Medical Billing](https://www.capterra.com/medical-billing-software/) Overall rating Based on 55 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $589 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## TriMed EHR alternatives Highest Rated [4.3 (708)](https://www.capterra.com/p/136876/Pediatric-Therapy-EMR/reviews/) Starting price $49.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.0 (1,284)](https://www.capterra.com/p/31268/NextGen-Ambulatory-EHR/reviews/) Starting price $300.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [4.2 (153)](https://www.capterra.com/p/120340/ChARM-EHR/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.3 (498)](https://www.capterra.com/p/110018/rxnt/reviews/) Starting price $32.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/129734/e-Medsys/alternatives/) ## FAQs about TriMed EHR Overview ### What problems does TriMed EHR solve? TriMed EHR solves inefficient clinical documentation, slow onboarding, rigid workflows, and delayed vendor support by giving practices an intuitive, highly customizable system for charting, scheduling, billing, e-prescribing, reporting, and patient communication. Physicians, pediatric offices, therapists, front-desk staff, and billing teams benefit most from faster daily operations and quicker issue resolution. Answer based on 45 reviews Overview ### Which roles and teams benefit most from TriMed EHR? TriMed EHR is most used by practice administrators, office managers, and operations leaders who oversee scheduling, documentation, and daily clinic workflows. Physicians, pediatricians, nurses, and advanced practice clinicians rely on it for charting and patient care coordination, while billing and executive teams use it to support revenue cycle visibility, reporting, and practice performance. Answer based on 54 reviews Overview ### What company size and industries is TriMed EHR built for? TriMed EHR is built for independent practices, primarily small businesses, which account for 96% of reviewers, with the strongest fit in Medical Practice at 59%. It also serves Hospital & Health Care organizations at 24% and Health, Wellness and Fitness providers at 17%, spanning practices from 1 to 400+ providers. Answer based on 54 reviews Features and Usability ### What are the key features of TriMed EHR? TriMed EHR includes core clinical and practice management features such as charting, appointment scheduling, billing and invoicing, patient portal access, and customizable reports. Differentiating capabilities include customizable templates and forms, e-prescribing, telemedicine, digital check-in and intake, and pediatric-focused workflows like immunization tracking and family charting. Answer based on 33 reviews Pricing ### How much does it cost and what fees or limitations are included? TriMed EHR starts at $589 per provider per month for its Per provider plan, which includes EHR, Practice Management, Patient Portal, Telemedicine, Mobile, and Digital Check-in. A free trial is available. No setup fees or contract limits are listed in the provided plan data. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does TriMed EHR integrate with? TriMed EHR integrates with Waystar for electronic claims processing, remits, and eligibility and benefits functions. This reviewer-confirmed integration indicates support for revenue cycle and claims workflows through a single third-party platform. Answer based on 4 reviews Getting Started and Support ### How easy is it to onboard and train a team on TriMed EHR? TriMed EHR offers in-person training, live online sessions, webinars, documentation, and videos. Most teams report quick onboarding, with some practices launching within a month or learning core tasks within days. Nontechnical staff and volunteers generally adapt well, while larger setups and advanced features may require more guidance early on. Answer based on 23 reviews Getting Started and Support ### What customer support options does TriMed EHR offer, and how do users rate the experience? TriMed EHR offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users generally describe support as fast, friendly, and easy to reach, with quick answers from real people and help with customization or reporting issues. Some users note reporting can be confusing, but support usually resolves it promptly. Answer based on 33 reviews Customization ### How customizable is TriMed EHR for different practice workflows? TriMed EHR adapts well to different practice workflows through customizable templates, forms, notes, scheduling views, and routine task automation. Small clinics, therapy groups, and multi-provider practices often find it flexible and easy to fit around existing processes, though some teams note that deeper template setup can take time. Answer based on 22 reviews ## Features AI summary Based on 4,113 Electronic Medical Records reviews Capterra data shows that buyers of Electronic Medical Records rank the following features as their top priorities: - **HIPAA Compliant** (**75%** of reviewers rated this feature as critical) - **Patient Records Management** (**62%**) - **Charting** (**63%**) TriMed EHR supports all three of the features reviewers value most: **HIPAA Compliant**, **Patient Records Management**, and **Charting**. Together, these capabilities help healthcare teams protect sensitive patient information, maintain accurate and accessible records, and document care efficiently, allowing practices to support compliance, improve clinical workflows, and deliver more consistent patient care. HIPAA Compliant 5.0 (20) 60.00% of 20 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.9 (11) 45.45% of 11 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Charting 5.0 (22) 63.64% of 22 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Medical Billing 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Manage billing and payments for a healthcare provider Patient Scheduling 5.0 (9) 66.67% of 9 reviewers that rated this feature as important or highly important Book and manage patient appointments and follow-ups Claims Management 5.0 (13) 69.23% of 13 reviewers that rated this feature as important or highly important Process of submitting and following up on claims with insurance companies TriMed EHR 218 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Accounts Payable: Track money owed to a company's creditors/suppliers - Accounts Receivable: Track outstanding invoices and the money owed from clients - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Administrative Processes: Simplifies and supports administrative processes like registration, reporting, document management, and inventory. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Annotations: Highlight content and/or make notations about parts of content - API: Application programming interface that allows for integration with other systems/databases - Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling - Appointment Scheduling: Schedule appointments via a calendar - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Availability Indicator: Indication whether a resource is available or protected from allocation - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Back Office Processes: Simplifies and supports back office processes like billing/finances, scheduling, registration, recordkeeping, and integration or alignment with third-party solutions and/or resources. - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Care Plan Management: Manage the treatment plan and coordination between care providers and patients with special health care needs - Cash Management: Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. - Chat/Messaging: Communicate using direct chat or messages within the system - Claims Management: Process of submitting and following up on claims with insurance companies - Claims Scrubbing: Clean up of claims prior to their submission and validating to determine claims are appropriate and accurate - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Clinic Interoperability: Securely transfer, access, exchange, integrate or use data with different providers or systems - Clinical Alerts - E-Prescribing: Allows the set up of custom or common alerts to notify physicians and pharmacists of potential prescription issues - Clinical Notes: Record and organize clinical notes and progress notes for each patient after interaction with a physician - Code & Charge Entry: Assigning monetary value to patients' accounts as per medical codes and appropriate fee schedule - Coding Assistance: Automatically generates E/M codes based on information collected during patient charting - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance: Implements policies and controls to help the organization meet various compliance certifications and standards, such as SOC 1, SOC 2, SSAE 18, ISO 27001, HIPAA and PCI DSS. - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Customizable Tests: Create tailored assessments that test for specific relevant skills - Data Import/Export: Import and export data to and from software applications - Data Integration: Combining data from different sources and providing a unified view - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Diagnostic Reports: Reporting completed by clinicians that summarizes health/medical diagnoses - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Document Templates: Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file - Documentation Management: Manage product specific documents in a categorized order - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Drug Reference Database: Electronic storage of drug information such as name, brand, appearance, etc. - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - E-Prescribing: Transmit prescriptions to pharmacies electronically - EDI: Transfer of data from one computer system to another - EHR Integration: Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination. - EHR Integration - E-Prescribing: Supports integration of e-prescribing database to existing EHRs - Electronic Payments: Electronically collect payments for goods or services - Electronic Prior Authorization: Ability to pull patient coverage information electronically to streamline prior authorization requests for medications, therapies, etc. - Electronic Prior Authorization - E-Prescribing: Ensures that patient and medication critera is met to facilitate quick and accurate authorization of medication - Electronic Signature: Digitally sign online documents - Email Reminders: Reminders sent via email - Employee Management: Track employee schedules, availability, and performance across projects and tasks - EMR/EHR: Create and securely store digital patient records - EPCS - E-Prescribing: Supports and tracks the electronic prescribing of controlled substances and drugs - EPCS Compliant: Compliant w/ EPCS (Electronic Prescriptions for Controlled Substances) regulations as set by the DEA (Drug Enforcement Administration) - Expense Management: Plan, pay and track business related expenses. - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Family History Tracking: Track family medical history to diagnose existing/new conditions and diseases. - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Financial Reporting: Generate reports to assess the financial performance of an organization - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Family Medicine: For family practices - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Primary Care: Designed for primary care doctors/facilities. - Forms Management: Store, manage and track all forms in a centralized location - Formulary Management: Determine clinically appropriate and cost-effective medications and therapies for patients - General Ledger: Centralized accounting record which tracks all financial transactions - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Growth Charts: Growth charts consist of a series of percentile curves that illustrate the distribution of selected body measurements in children - Handwriting Recognition: To scribe and interpret the written words received from online or offline inputs - Healthcare Compliance: Compliant with healthcare rules and regulations around the world - HIPAA Compliance: Ensures that nutrition/dietician practice operations adhere to and meet HIPAA regulations, to protect, audit, and secure sensitive data - HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection - HIPAA Compliant - E-Prescribing: Ensures compliance with HIPAA and other health care regulations via encryption and security - Historical Reporting: Information, data and reports that are being tracked over time - Imaging and X-rays: Visual representations or pictures of objects, structures, or internal body parts, often for diagnostic or analytical purposes - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - In-Patient Management: Care of patients who are admitted and stay in the hospital overnight - Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc. - Insurance Eligibility Verification: Checking eligibility of patients for different insurance claims - Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage - Intake Management: Activities related to the initial admission of a charge into the organization's care - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice History: Store and view prior invoices for each account/client - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lab Information Management: Allows you to effectively manage samples and associated data - Lab Integration: Receive lab results electronically - Lab Integration - E-Prescribing: Supports connection of EHR and pharmacy inventory management software to laboratory database - Lab Order Management: Submit and track requests for laboratory tests - Live Chat: Ability to chat online in real time - Low Bandwidth Support: Ensures that the telemedicine solutions works even when internet is slow or network is poor. - Meaningful Use Certified: Standards for electronic health records (EHR) outlining how clinical patient data should be exchanged - Medical Billing: Manage billing and payments for a healthcare provider - Medical Coding: Translation of patients' medical files and bills into universal codes required by insurance - Medical History Records: Records of patients' medical history - Medication Alerts/Warnings: Alerts/warnings for potential allergies or interactions triggered by medications - Medication Database: Find and verify prescription medications by color, shape or imprint - Medication History: Access to patient medication history data - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multi-Physician: Supports practices with multiple healthcare professionals - Multi-Provider Practice: For practices with multiple providers - ONC-ATCB Certified: Certified for healthcare IT products based on the results from ONC-ATL - One-to-One Messaging: Send personal messages to clients or attendees - Online Forms: Create new forms and/or use ready-made online form templates - Online Intake Forms: Online forms for managing client intake - Online Refills: Allows medical providers and/or customers to request previously filled prescriptions online - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Out-Patient Management: Care of patients who do not stay overnight - Outcome Assessment Tools: Tool to assess patient's current status, provide a score, interpret results & risk categorization of patients - PACS Integration: Ability to integrate with picture archiving and communication system to store diagnostic imaging files. - Patient Communications: Allow communication between the company and patients via messages, SMS, emails, phone, and more - Patient Engagement: Allows medical providers to engage patients in a variety of ways to ensure their health. - Patient Information Management: Tracks and monitors patient demographic information. - Patient Intake: Patients can register for appointments in advance online - Patient Location Tracking: Identify patient's location at any given point in time - Patient Monitoring: Observing and tracking a patient's health status, condition, and wellbeing - Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc. - Patient Records Management: Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details - Patient Scheduling: Book and manage patient appointments and follow-ups - Payment Collection: Tracking, managing, and initiating the transfer of funds for overdue customer payments - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Pharmacy: Stock, distribute, and manage billing for drugs - Pharmacy Medication History - E-Prescribing: Tracks and provides history of medication history data of the pharmacy - Pharmacy Network - E-Prescribing: Connects e-prescribing database with pharmacies - Physician Management: Track and organize physician schedules and pertinent information - Physician Scheduling: Manage physician availability and schedules - Policy Management: Create, manage, and track policies and procedures within an organization - Practice Management: Managing day-to-day operations of a medical practice such as scheduling appointments, generating reports and more - Practice Specialty Support: Tailors functionality based on specific nuances of specialty practices. - Practice Specific: Supports the needs and requirements of specialty practices. - Predictive Analytics: Predict future data based on historical data sets - Prescription Cancellation: Enables medical providers and/or patients to electronically cancel prescriptions - Prescription Management: Prescribing, renewing, and keeping a record of the medicines given to an individual or animal - Prescription Renewal: Enables medical providers and/or patients to electronically renew existing prescriptions - Pricing Data: Real-time pricing data for products, services, etc. - Progress Notes: Customizable notes that help healthcare professionals document and track patient progress - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Provider Certification - E-Prescribing: Provides and/or updates e-prescription certification of providers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Records Management: Ability to record, store, update, and retrieve information - Referral Management: Log and store the source of contacts/leads - Referral Tracking: Log and store the source of contacts/leads - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remittance Advice: Document insurance payer providing an explanation of benefits (EOB). - Remote Treatment Planning: Remotely create and access treatment plans tailored to individual patients based on symptoms - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Resource Allocation & Planning: Assign available resources (human and/or non-human) to various projects and tasks - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Revenue Recognition: An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - SOAP notes: Method of writing out notes in patient's charts (subjective, objective, assessment, and plan) - Softphone: Use your computer as a phone device to make calls over the internet - State Regulation Compliance: Ensures that the telemedicine platform adheres and complies with state-specific telehealth regulations. - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. - Telemedicine: Meet with patients remotely - Telemedicine Integration: Provide integration with third-party telehealth applications - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress - Two-Way Audio & Video: Presenter can see and hear participants and vice versa - Vaccine Management: Manage vaccine administration from the time the vaccine arrives at the clinic until it is administered - Video Conferencing: Connect with meeting participants remotely over video - Virtual Waiting Room: Monitor wait time and abandonment for incoming requests that have not been routed - Vitals Tracking: Track and measure patient's vitals - Voice Recognition: Recognize/detect varying frequencies in a person's voice to identify/verify "who" is speaking - Waiting Time Tracking: Estimated waiting time in the queue - Workflow Coordination: Enables the optimization of all organizational tasks and process through improved workflows, efficient inter- and intra-departmental communication, and coordination of distinct systems. - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.9 (55) 4.9 Based on 55 reviews ## Pricing Value for money 5.0 (51) [View pricing plan details](https://www.capterra.com/p/129734/e-Medsys/pricing/) Physician $589.00 Per User,Per Month It includes: - Electronic Health Records - Practice Management - Patient Portal - E-Prescribing - Digital Check-In - Telemedicine - Mobile Access - AI Tools - Analytic Reporting - Advanced Collections - Unlimited Cloud Storage Mid-Level Provider $389.00 Per User,Per Month It includes: - Electronic Health Records - Practice Management - Patient Portal - E-Prescribing - Digital Check-In - Telemedicine - Mobile Access - AI Tools - Analytic Reporting - Advanced Collections - Unlimited Cloud Storage Value for money 5.0 (51) 5.0 Based on 51 reviews ## Integrations [ Waystar](https://www.capterra.com/p/45512/ZirMed/)[ Claude](https://www.capterra.com/p/10011218/Claude/)[ VaxCare](https://www.capterra.com/p/199857/VaxCare/)[ InstaMed](https://www.capterra.com/p/210147/InstaMed/)[ LABCORP LIMS](https://www.capterra.com/p/10185342/LABCORP-LIMS/)[ Zocdoc](https://www.capterra.com/p/10032407/Zocdoc/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (55) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (55) 5.0 Based on 55 reviews ## User reviews Overall rating 5.0 Based on 55 reviews Filter by rating 5(54) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent CT Crystal T. Physician Assistant Medical Practice ### "Incredible EHR" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2026 My overall experience with TriMed has been very positive. I would highly recommend this EHR to any practices and healthcare providers. Pros I love TriMed's EHR as it is very user friendly. It makes charting and reviewing patient records as simple as possible. The support team is always ready to help and address any concerns or questions we may have. They are always striving to improve and create the best EHR experience for us. Cons We do not have access to Care Everywhere and can not easily see notes and lab results from outside facilities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LW Laurie W. Billing Manager Medical Practice ### "Trimed Complete for the win" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 22, 2026 Our experience has been nothing short of outstanding. I would definitely recommend for any practice looking for value in software and customer service. Pros Trimed Complete has been an awesome tool for our practice. The software is user friendly and has allowed our billing team to work so much more efficiently. The reporting and billing tools are top notch, as well as patient communication tools. We have utilized both the collections modules and payment posting modules. The security of the platform is outstanding along with "one of a kind" customer support. Cons I really can not think of any "negative" feedback considering our wondeful experience thus far with both the software and the company. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. HB Hannah B. Nurse Medical Practice ### "TriMed Complete " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 TriMed support has always been very helpful. The product is easy to use and enhancements are made that truly help your workflow. Pros The service is superb! They seem to understand workflows and how they impact our day to day operations. They always listen when we make a suggestion. Cons There is not anything I can really say I dislike. If there was one thing, I would have to say that it is there are updates to the system that I am not always aware are happening. Something changes and then an email comes with the information. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Price/cost of Athena began to be too much. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BK Beth K. Management Health, Wellness and Fitness ### "TriMed Complete is a great system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 24, 2026 Pros TriMed Complete is a very user friendly EHR. The ability to customize for our office is great. Custom Service and support at TriMed far exceeds our expectations. Cons There isn’t anything I don’t like about my experience with TriMed Complete. The software is always updated to increase functionality. Switched from [athenaOne](https://www.capterra.com/p/98735/athenaOne/) Cost and customer service at Athena became prohibitive and hard to reach. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jonathan H. Director of Operations Medical Practice ### "An Excellent EHR " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2026 My overall experience with TriMed Complete has been excellent. It certainly is an EHR that is worth every penny. The system runs smoothly and aids our operations. And when issues arise, support is ready and available on the spot. The system just keeps getting better and better as I become more familiar with it and as the team at TriMed continues to improve upon what they have done. Pros What I liked most about TriMed Complete was its functionality and efficiency. While a pretty expansive and vast system, it is smooth to navigate once you become familiar with it. The templates are great, and so is the speed. Chart navigation is very smooth. The schedule feature with color codes for different statuses of visits is very helpful, especially at a cursory view. The widgets that are available are very helpful in terms of helping with workflow efficiency as well as maintaining compliance standards. The role-based access controls are helpful and keep things secure. Moreover, it is very helpful in terms of protecting revenue. The portal is very smooth for patient communications. Cons There are not very many things I do not like about TriMed Complete. Perhaps there could be smoother processes with adjusting scheduling slots. Sometimes there can be too many widgets and it can be overwhelming to navigate them all. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MP Minal P. Practice Manager Health, Wellness and Fitness ### "Great EHR but practice management is cumbersome." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 30, 2024 Overall it has been great with a bit of a learning curve in the beginning Pros The EHR is elegant, flexible, and easy to use. Cons The billing and practice management module is cumbersome and difficult. Switched from [EHR 24/7](https://www.capterra.com/p/134091/EHR-24-7/) To have one software to do multiple things Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SF Sheila F. CRNA Hospital & Health Care ### "Trimed ACTUALLY cares" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 2, 2024 Pros Customer service. Response time is quick. They work on issues quickly. Cons Anything that I don’t like they can usually fix. I don’t like that allergies is not visible at all times. You have to click on patient name to see this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DR Deanna R. Vaccine Coordinator Medical Practice ### "Trimed Complete Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2024 Pros I have been using Trimed for over 5 years now, and it has been great! They are reliable and always willing to help whenever we have a question or offer a suggestion. I used a previous EMR system before this, and Trimed is a lot more user friendly. We are thankful for their support team who is always there to answer questions! Cons Everything works great for us, no cons! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. NN Nancy N. IT and Property Manager Medical Practice ### "Trimed Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2023 I highly recommend Trimed Complete. They customize for your practice needs. They are constantly updating to make your job easier. Pros Their response time. I don't have to open a ticket and wait 24-48 hours to hear from someone. Someone helps you very quickly. If they can't fix the issue right then, they keep you posted on the status of the issue. Cons I miss the user conferences. Maybe they could set up Zoom. The Tuesday tips are very helpful, but I am more of a hands on face to face person. Switched from [Meddbase](https://www.capterra.com/p/72355/Med-DBase/) We needed a system more customized to our office needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KH KATHLEEN H. PRACTICE MANAGER Hospital & Health Care ### "Sorry to end this software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2023 Pros Customer support and ease of use. Any problems were always addressed promptly Cons Not a lot to share here. TriMed filled all of our needs at the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 7, 2023 Best of luck in your retirement, Kathleen! We greatly appreciate your partnership over the past 15+ years. [View all Reviews](https://www.capterra.com/p/129734/e-Medsys/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Fusion vs TriMed EHR](https://www.capterra.com/compare/129734-136876/e-Medsys-vs-Pediatric-Therapy-EMR)